Ricoh Mp 7500 Service Manual

When a Job is Not Performed
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1
Mode after you select Copy
Interrupt Copying
Printer
Scanner
TWAIN
Document Server
DeskTopBinderWeb Document Server
Mode before you selectData Reception
Print Operations for Copying
Stapling
Sort
Operations for Copying
Copying
Printing
Stapling
Operations for Scanning
Scanning
Scanning
Operations for Document ServerScanning a Document to Store in Document ServerPrinting from Document Server
Printing from Document Server
Printing
Copy Operations 
for Copying×××
Stapling...

When the Machine Does Not Operate As wanted
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*1Simultaneous operations are only possible after the preceding job documents are all
scanned and [New Job] key appears.
*2You can scan a document after the preceding job documents are all scanned.*3During stapling, printing automatically starts after the current job.*4Stapling is not available.*5Simultaneous operation become possible after you press [New Job] key.
Document 
ServerOperations 
for Docu-
ment Server×××
Scanning a 
Document to 
Store in Doc-...

When a Job is Not Performed
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1
Note
❒Stapling cannot be used at the same time for multiple functions.
❒If the machine is capable of executing multiple functions simultaneously,
specify which function should have priority in “Print Priority”. This setting is
factory-preset to “Display Mode”. For setting of Printing Priority Function,
see “Print Priority”, General Settings Guide.
❒When 3,000 Sheet-50 Sheet Staple Finisher, 3,000 Sheet-100 Sheet Staple Fin-
isher or Booklet Finisher is installed on the...

When the Machine Does Not Operate As wanted
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1 

19
2. Troubleshooting When
Using the Copy Function
This chapter explains likely causes of and possible solutions for copier function
problems.
When a Message Appears
This section explains the machines main messages. If other messages appear,
follow the instructions they contain.
Important
❒For messages that are not listed here, see p.9 “When You Have Problems Op-
erating the Machine”.
Message Cause Solution
Cannot detect 
original size.Improper original is 
placed. Select paper manually, not in Auto Pa-...

Troubleshooting When Using the Copy Function
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2
Cannot punch this 
paper size. The Punch function can-
not be used with paper 
size selected.The following paper sizes are available 
for Punch mode:
2 holes:
A3L, B4L, A4KL, B5KL, 
A5KL, B6L, A6L, 11”×17”L, 
11”×15”L, 11”×14”L, 10”×15”L, 
10”×14”L, Legal (8
1/2”×14”)L, Let-
ter (81/2”×11”)KL, Half Letter 
(51/2”×81/2”)KL, Executive 
(71/4”×101/2”)KL, F/GL 
(8”×13”)L, Foolscap (81/2”×13”)L, 
Folio (81/4”×13”)L, 81/4”×14”L, 
8”×101/2”KL, 8”×10”KL, 8KL,...

When a Message Appears
21
2
Cannot staple pa-
per of this size.The Staple function can-
not be used with paper 
size selected.Select a paper size that can be used in 
Staple mode. See “Supplementary In-
formations”, Copy/Document Server 
Reference.
Duplex is not 
available with 
this paper size.A paper size not available 
in Duplex mode has been 
selected.The following paper sizes are available 
for Duplex mode: A3L, B4L, A4KL, 
B5KL, A5KL, 11”×17”L, 
11”×15”L, 11”×14”L, 10”×15”L, 
10”×14”L, Legal (8...

Troubleshooting When Using the Copy Function
22
2
❖Connect Copy
Authentication 
has failed.The entered login user 
name or login password 
is not correct.Inquire the user administrator for the 
correct login user name and login pass-
word.
Authentication 
has failed.The machine cannot per-
form authentication.Contact the administrator.
The selected 
file(s) con-
tained file(s) 
without access 
privileges. Only 
file(s) with ac-
cess privileges 
will be deleted.You have tried to delete 
files without the...

When a Message Appears
23
2
Reference
p.9 “When You Have Problems Operating the Machine”
Sub-machine is in 
Interrupt mode.The sub-machine is in In-
terrupt mode.Press the {Interrupt} key on the sub-ma-
chine to cancel Interrupt mode.
Sub-machine does 
not have the same 
paper setting(s).Paper type or tray set-
tings on the two ma-
chines do not match.Make the same settings on both ma-
chines.
The Cover Sheet 
setting(s) of the 
sub-machine is 
different from 
the main machine.Cover settings on the two...

Troubleshooting When Using the Copy Function
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2Display During Connect Copy
This section explains about the display during Connect Copy.
Problem Cause Solution
[Connect Copy] is not dis-
played.The sub-machines main 
power is off.Turn on the sub-machines main power.
[Connect Copy] is not dis-
played.Functions that cannot be 
used with Connect Copy 
are selected on the main 
machine (such as storing 
or copying the first page 
of a document in the Doc-
ument Server).Cancel the functions selected on the...