Samsung CLP 550 User Manual

							SOLVING PROBLEMS7.33
7
Common Linux Problems
ProblemPossible Cause and Solution
I can’t change settings in 
the configuration tool.You need to have administrator privileges to be able to change 
global settings.
I am using the KDE 
desktop but the 
configuration tool and 
LLPR won’t start.You may not have the GTK libraries installed. These usually 
come with most Linux distributions, but you may have to 
install them manually. Refer to your distribution’s installation 
manual for more details about installing additional packages.
I just installed this 
package but can’t find 
entries in the KDE/Gnome 
menus.Some versions of the KDE or GNOME desktop environments 
may require that you restart your session for the changes to 
take effect.
I get a “Some options are 
not selected” error 
message while editing the 
printer settings.Some printers have conflicting settings, meaning that some 
settings for two options can’t be selected at the same time. 
When you change a setting and the Printer Package detects 
such a conflict, the conflicting option is changed to a “No 
Choice” value. You have to choose an option that does not 
conflict before being able to submit the changes.
I can’t make a printer the 
system default.In some conditions, it may not be possible to change the 
default queue. This happens with some variants of LPRng, 
especially on recent RedHat systems that use the “printconf” 
database of queues.
When using printconf, the 
/etc./printcap file is 
automatically refreshed from the database of printers 
managed by the system (usually through the “printtool” 
command), and the queues in 
/etc./printcap.local are 
appended to the resulting file. The default queue in LPRng is 
defined as the first queue in 
/etc./printcap, therefore it is 
not possible for the Linux Printer Package to change the 
default when some queues have otherwise been defined using 
printtool.
LPD systems identify the default queue as the one named “lp”. 
Thus, if there is already a queue by this name, and if it 
doesn’t have any alias, then you won’t be able to change the 
default. To work around this, you can either delete the queue 
or rename it by manually editing the 
/etc./printcap file.
The N-up setting does not 
work correctly for some of 
my documents.The N-up feature is achieved through post-processing of the 
PostScript data that is being sent to the printing system. 
However, such post-processing can only be adequately 
achieved if the PostScript data conforms to the Adobe 
Document Structing Conventions. Problems may arise when 
using N-up and other features relying on post-processing if 
the document being printed isn’t compliant.
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							SOLVING PROBLEMS7.34
I am using BSD lpr 
(Slackware, Debian, older 
distributions) and some 
options chosen in LLPR 
don’t seem to take effect.Legacy BSD lpr systems have a hard limitation on the length 
of the option string that can be passed to the printing system. 
As such, if you selected a number of different options, you 
may exceed the length of the options and some of your 
choices won’t be passed to the programs responsible for 
implementing them. Try to select less options that deviate 
from the defaults, to save on memory usage.
I am trying to print a 
document in Landscape 
mode, but it prints rotated 
and cropped.Most Unix applications that offer a Landscape orientation 
option in their printing options will generate correct PostScript 
code that should be printed as is. In that case, you need to 
make sure that you leave the LLPR option to its default 
Portrait setting, to avoid unwanted rotations of the page that 
would result in a cropped output.
Some pages come out all 
white (nothing is printed), 
and I am using CUPS.If the data being sent is in Encapsulated PostScript (EPS) 
format, some earlier versions of CUPS (1.1.10 and before) 
have a bug preventing them from being processed correctly. 
When going through LLPR to print, the Printer Package will 
work around this issue by converting the data to regular 
PostScript. However, if your application bypasses LLPR and 
feeds EPS data to CUPS, the document may not print 
correctly.
I can’t print to an SMB 
(Windows) printer.To be able to configure and use SMB-shared printers (such as 
printers shared on a Windows printer), you need to have a 
correct installation of the SAMBA package that enables that 
feature. The “smbclient” command should be available and 
usable on your system.
My application seems to 
be frozen while LLPR is 
running.Most Unix applications will expect a command like the regular 
“lpr” command to be non-interactive and thus return 
immediately. Since LLPR is waiting for user input before 
passing the job on to the print spooler, very often the 
application will wait for the process to return, and thus will 
appear to be frozen (its windows won’t refresh). This is 
normal and the application should resume functioning 
correctly after the user exits LLPR.
How do I specify the IP 
address of my SMB 
server?It can be specified in the “Add Printer” dialogue of the 
configuration tool, if you don’t use the CUPS printing system. 
Unfortunately, CUPS currently doesn’t allow you to specify the 
IP address of SMB printers, so you will have to be able to 
browse the resource with Samba in order to be able to print.
Some documents come 
out as white pages when 
printing.Some versions of CUPS, especially those shipped with 
Mandrake Linux before the 8.1 release, have some known 
bugs when processing the PostScript output from some 
applications. Try upgrading to the latest version of CUPS (at 
least 1.1.14). Some RPM packages for the most popular 
distributions are provided as a convenience with this Linux 
Printing Package.
ProblemPossible Cause and Solution
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							SOLVING PROBLEMS7.35
7
I have CUPS and some 
options (such as N-up) 
seem to be always enabled 
even though I don’t 
choose them in LLPR.There may be some local options defined in your ~/
.lpoptions
 file, which are manipulated by the lpoptions 
command. These options are always used if not overridden by 
LLPR settings. To get rid of all options for a printer, run the 
following command, replacing “printer” with the name of the 
queue: lpoptions -x printer
I configured a printer to 
print to a file, but I get 
“Permission denied” 
errors.Most printing systems will not run as the super-user but as a 
special user (usually “lp”). Therefore, make sure that the file 
you have chosen to print to is accessible to the user owning 
the spooler daemon.
On my PCL (or SPL) 
printer, I sometimes get 
error messages printing 
instead of my document.Unfortunately, some Unix applications may generate non-
compliant PostScript output that may not be supported by 
Ghostscript, or even the printer itself in PostScript mode. You 
can try to capture the output to a file and view the results 
with Ghostscript (gv or ghostview will allow you to do so 
interactively) and see if you get error messages. However, 
since the application is at fault probably, contact your 
software vendor to inform them of the issue.
Some color images come 
out all black.This is a known bug of Ghostscript (until GNU Ghostscript 
version 7.05) when the base color space of the document is 
an indexed color space and it is converted through CIE color 
space. Because Postscript uses CIE color space for Color 
Matching System, you should upgrade Ghostscript on your 
system to at least GNU Ghostscript version 7.06 or later. You 
can find the recent Ghostscript at www.ghostscript.com.
ProblemPossible Cause and Solution
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							SOLVING PROBLEMS7.36
Common DOS Problem
ProblemPossible Cause and Solution
When using the printer in 
EPSON Dot Printer 
Environment, sometimes I 
can not get the output I 
want.Change the emulation to EPSON in the Config tab in the 
Remote Control Panel. For detailed information about 
selecting printer settings in the Remote Control Panel, see 
page D.5.
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							2
This chapter describes how to use the printer’s control 
panel.
This chapter includes:
• Understanding the Control Panel
• Using Control Panel Menus
USING THE CONTROL PANEL
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NOTE: If you are a CLP-550 user, you need to install an 
optional network interface card. For more information, see 
Appendix F, "Installing Printer Options".
USING YOUR PRINTER ON 
A NETWORK
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							USING YOUR PRINTER WITH A MACINTOSHA.2
Installing Software for Macintosh
The CD-ROM that came with your printer provides you with the 
PPD file to use the PS driver, Apple LaserWriter driver, for 
printing on a Macintosh computer. 
Refer to the table below for the driver available for your printer.
Verify the following before you install the printer software:
1Turn on your computer and printer.
2Insert the CD-ROM which came with your printer into the 
CD-ROM drive.
3Double-click the SAMSUNG_CLP on your Macintosh 
desktop.
4Double-click the Installer folder.
5Double-click the Samsung Laser Printer installer icon 
next to each language to select the correct one. 
6Click Continue.
7The Samsung Laser Printer Installer window opens. Select 
the installation type. 
The window provides two options for software installation:
•Easy Install (recommended method): This option loads 
the PPD file and the Adobe Acrobat Reader programme. 
•Custom Install: This option allows you to choose which 
components will be installed, the PS Level 3 PPDs and the 
Adobe Acrobat Reader programme for opening the User’s 
Guide.
Your PrinterAvailable DriverConnection
CLP-550
CLP-550NPS driver USB interface 
Network interface 
ItemRequirements
Operating system Mac OS 8.6~9.2/10.1~10.3
RAM Mac OS 8.6 ~ 9.264 MB
Mac OS 10.1 or 10.3 128 MB
Free disk space 200 MB
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							USING YOUR PRINTER WITH A MACINTOSHA.3
A
8Click Install.
9After the installation is finished, click Quit.
Setting Up the Printer 
The way to set up your printer is different depending on which 
cable you use to connect the printer to your computer- the 
network cable or the USB cable.
For Network-connected Macintosh
In Mac OS 8.6 or 9.2
1Follow the instructions on page A.2 to install the PPD file on 
your computer.
2From the Apple menu, select Chooser.
3Click LaserWriter 8 (the PostScript driver provided with 
your Macintosh). 
The name of your printer appears in the list. 
4Select SEC000xxxxxxxxx from the printer box (where the 
xxxxxxxxx varies depending on each of the products) and 
Click Select.
If Auto Setup does not work properly, click Select PPD, 
choose Samsung CLP-550 Series and click OK.
5When the setup is completed, you see your printer icon 
created as a desktop printer.
6Close the Chooser.
7When a message window appears telling you that you have 
changed your current printer, click OK.
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							USING YOUR PRINTER WITH A MACINTOSHA.4
In Mac OS 10.1 or 10.3
1Follow the instructions on page A.2 to install the PPD file on 
your computer.
2Open Print Center from the Utilities folder.
3Click Add on the Printer List.
4Select the AppleTalk tab.
The name of your printer appears on the list. Select 
SEC000xxxxxxxxx from the printer box, where the 
xxxxxxxxx varies depending on your printer.
5Click Add.
6If Auto Select does not work properly, select Samsung in 
Printer Model and Samsung CLP-550 Series in Model 
Name.
Your printer appears on the Printer List and is set as a 
default printer.
For USB-connected Macintosh
In Mac OS 8.6 or 9.2
NOTE: The location of the Desktop Printer Utility may be different 
depending on your Macintosh OS.
1Follow the instructions on page A.2 to install the PPD file on 
your computer.
2Open the Macintosh HD and double-click Application.
3Double-click Utilities.
4Double-click Desktop Printer Utility.
5Select LaserWriter 8, and select Printer (USB) in the list 
box. Then click OK.
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							USING YOUR PRINTER WITH A MACINTOSHA.5
A
6Click Change in the USB Printer Selection section. The 
name of your printer appears in the list.
7Click CLP-550, and click OK.
8Click Auto Setup in the PostScript Printer Description 
(PPD) File section.
If Auto Setup does not work properly, click Select PPD and 
choose Samsung CLP-550 Series.
9When the setup is completed, click Create. 
10Click Save. 
11Fill in the Printer Name field and click OK.
In Mac OS 10.1 or 10.3
1Follow the instructions on page A.2 to install the PPD file on 
your computer.
2Open Print Center from the Utilities folder.
3Click Add on the Printer List.
4Select the USB tab.
5Select CLP-550 and click Add.
6If Auto Select does not work properly, select Samsung in 
Printer Model and Samsung CLP-550 Series in Model 
Name.
Your printer appears on the Printer List and is set as a 
default printer.
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							USING YOUR PRINTER WITH A MACINTOSHA.6
Printing a Document
When you print with a Macintosh, you need to check the printer 
software setting in each application you use. Follow these steps 
to print from a Macintosh:
NOTE: The LaserWriter driver’s window may be different 
depending on the version of your Macintosh system, but the 
features available are the same.
1Open a Macintosh application and select the file you want to 
print.
2Open the File menu and click Page Setup (Document 
Setup in some applications). 
3Choose your paper size, orientation, scaling and other 
options and click OK.
4Open the File menu and click Print.
5Choose the number of copies you want and indicate which 
pages you want to print. 
6Click Print when you finish setting the options.
 Mac OS 10.2.x
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