Samsung CLP 610ND User Manual

7.7   
5 Pull the jammed paper out in the di rection shown. To avoid tearing 
the paper, pull it out gently and slowly.
6 Close the front cover firmly. The machine will resume printing.
Caution
If the front cover is not completely closed, the machine will not 
operate.
Understanding display messages
Messages appear on the Smart Panel program window or on the control 
panel display to indicate machine status or errors. Refer to the tables 
below to understand the messages meaning to correct the problem,...

7.8   
Duplex Jam 0
Check Inside Paper has jammed 
during duplex 
printing. This is 
applicable only to 
machines with this 
feature.  Clear the jam. 
(Page 7.1)
Fuser Fan 
Locked There is a problem 
with the fan for the 
fuser unit. Cycle power. If the 
problem persists, 
contact the service 
representatives.
Install 
Transfer Belt The transfer belt is 
not installed. Install a Samsung-
genuine transfer belt. 
(Page 8.1, Page 6.6)
Install Toner The toner cartridge 
is installed 
improperly, or not...

7.9   
Replace Fuser The life of the fuser 
unit is expired. Replace the fuser unit 
with a new one. 
Contact the service 
representatives.
Replace Fuser 
Soon The life of the fuser 
unit will be expired 
soon. Replace the fuser unit 
with a new one. 
Contact the service 
representatives.
Replace Transfer 
Belt The life of the 
transfer belt is 
expired. Replace the paper 
transfer belt with a 
new one. Contact the 
service 
representatives.
Replace Transfer 
Belt Soon The life of the 
transfer belt...

7.10   
Solving other problems
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the 
problem is corrected. If the prob lem persists, call for service.
Paper feeding problems
ConditionSuggested solutions
Paper is jammed 
during printing. Clear the paper jam. (See Clearing paper 
jams on page 7.1.)
Paper sticks 
together. • Ensure there is not too much paper in the tray. 
The tray can hold up to 250 sheets of paper, 
depending on...

7.11   
The print 
quality is 
not good or 
not clear. The environment is in 
the low temperature 
and low humidity. 
This envionment can 
cause the unclear 
print quality. Go to printer properties, and 
change the printer language 
in Printer tab.
The black 
color of the 
print-out is 
not vivid 
black or 
fades.  When the black toner 
cartridge is empty, 
the machine makes 
the black color 
compounded from 
the rest three color 
toner cartridges. This 
black-like color may 
not be exactly the 
same as...

7.12   
The print 
quality of 
photos is 
not good. 
Images are 
not clear. The resolution is set 
to 
Normal .  Change the resolution to 
Best
 in the machine 
properties window and then 
try printing again. 
The resolution of the 
photo is very low.  Reduce the photo size. If you 
increase the photo size in the 
software application, the 
resolution will be reduced. 
Yo u r  
machine 
has an odd 
smell 
during initial 
use. The oil used to 
protect the fuser is 
evaporating.
After printing about 100...

7.13   
White Spots  White spots appear on the page:
• The paper is too rough and a lot of dirt from 
the paper falls to the inner devices within 
the machine, which means the transfer belt 
may be dirty. Clean the inside of your 
machine. Contact a service representative.
• The paper path may need cleaning. Contact 
a service representative.
Vertical linesIf black vertical streaks appear on the page:
• The toner cartridge has probably been scratched. Remove the toner cartridge and 
install a new one....

7.14   
Curl or wave• Ensure that the paper  is loaded properly.
• Check the paper type and quality. Both high  temperature and humidity can cause paper 
curl. (See Specifications on print media on 
page 4.2.)
• Turn the stack of paper over in the tray. Also 
try rotating the paper 180° in the tray.
Wrinkles or creases• Ensure that the paper  is loaded properly.
• Check the paper type and quality. (See 
Specifications on print media on page 4.2.)
• Turn the stack of paper over in the tray. Also  try...

7.15   
Common Windows problems
Note
Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide 
that came with your PC for further information on Windows error 
messages.
An unknown image 
repetitively appears 
on the next few 
sheets or loose 
toner, light print, or 
contamination 
occurs. 
You machine is probably being used at an 
altitude of 1,000 m (3,281 ft) or above. The 
high altitude may affect the print quality from 
loose toner or light imaging. You can set this 
option through Printer...

7.16   
Common Linux problems
ProblemPossible Cause and Solution
The machine does not 
print. • Check if the printer driver is installed in 
your system. Open the Unified Driver 
configuration tool  and switch to the 
Printers tab in the Printers configuration 
window to look at the list of available 
machines. Make sure that your machine 
is displayed on the list. If not, use the 
Add new printer wizard to set up your 
device.
• Check if the machine has started. Open  Printers configuration and select...