Samsung Galaxy S8+ User Manual
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134 Apps -Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. -Store : Access the Visual Voicemail store to purchase avatars, backgrounds, and more. -Help : View help topics for Visual Voicemail. -Settings : Customize your Visual Voicemail settings. 4. Tap a message to review it. The following options are available while listening to voicemail messages. • Call : Dial the number the message came from. • Reply: Reply to the message using text or voice message. • More options : Access Archive, Settings, and Help features. -Delete : Delete selected messages. -Share: Send the message using Wi-Fi Direct, social accounts, and so on. -Archive message : Save this message. -Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. -Help: View help topics for Visual Voicemail. -Settings : Customize your Visual Voicemail settings.
135 Apps 5. Touch and hold a message to manage your messages. The following options are available: • Delete: Delete selected messages. • More options : Select additional options. -Archive: Save this message. -Mark as Read : Mark this voicemail as being read. -Mark as Unread : Mark this voicemail as not being read. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, swipe up to access Apps . 2. Tap Voicemail. 3. Tap More options > Settings . 4. Select an option to change its settings: • Avatar: Configure you Avatar options. • Display : Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages. • Help/Info : View help topics for using Visual Voicemail. • Preferences : Change your Visual Voicemail application preferences. • Sound : Change your sound/speakerphone options. • Updates: Check for updates. • About Voicemail : View information about the application.
136 Apps Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, swipe up to access Apps . 2. Tap Voicemail. 3. Tap More options > Settings > Preferences > Personalize voicemail . 4. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, swipe up to access Apps . 2. Tap Voicemail. 3. Tap More options > Settings > Display > Display name . 4. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 5. Tap OK to save your information.
137 Apps Optional Calling Services The following topics outline additional voice-related services available with your phone, including Wi-Fi Calling, call services and more. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. Set Up Wi-F i Calling 1. From home, swipe up to access Apps . 2. Tap Setting > Wi‑Fi Calling. – or – Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling. 3. Follow the prompts to set up Wi-Fi Calling. Note: When using Wi-Fi calling, the phone app icons differ slightly. Tap Dial to place a call, and tap End to end a call. Tip : For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Enable or Disable Wi-F i Calling 1. From home, swipe up to access Apps . 2. Tap Setting > Wi‑Fi Calling. – or – Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling. 3. Tap On/Off to turn Wi-Fi Calling on or off.
138 Apps Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone . 2. Tap * 6 7 . 3. Enter a phone number. 4. Tap Dial. To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: • Slide Answer to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: • Tap Swap . Note : For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by tapping * 7 0 before placing your call. Call Waiting is automatically reactivated once you end the call.
139 Apps Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Recents or Contacts). 2. Once you have established the connection, tap Add call , and dial the second number (or place the call from Recents or Contacts). 3. When you are connected to the second party, tap Merge . Your conference call is now in session. 4. To end the three-way call, tap End. Note : If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note : You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. From home, tap Phone . 2. Tap * 7 2 . 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap Dial. You will hear a confirmation tone. To deactivate Call Forwarding: 1. From home, tap Phone . 2. Tap * 7 2 0 . 3. Tap Dial. You will hear a confirmation tone.
140 Apps Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: • Swipe to call or send messages : Place a call to a displayed contact by swiping right. Send a message to a displayed contact by swiping left. • Contacts with numbers : Show contacts with phone numbers and hide other contacts. • Block numbers : Manage a list of automatically blocked phone numbers, and create or edit messages to block incoming calls. • Quick decline messages : Compose or edit response messages to send when declining incoming calls. • Answering and ending calls : Answer calls by tapping or using voice commands. End calls by pressing the Power key or using voice commands. • Show caller information : Show the communication history and related information for each caller. • Call alerts : Vibrate or play tones when calls are answered or ended. Alarms and notifications can be turned off during calls. • Ringtones and keypad tones : Select or create your default ringtone, set the phone to vibrate when ringing, and play a tone when the dialing keypad is tapped. • More settings : -TTY mode: Enable service on your phone. -Hearing aids : Improve the sound quality of your phone when using hearing aids. -US dialing : Replace + with the international dialing code, except when entering +1.
141 Apps -International dialing : Enter the international dialing code automatically (only when US dialing is disabled). -DTMF tones : Set the length of DTMF tones, which are used when pressing the keypad while on a call. • Voicemail : -Service provider : View your service provider. -Voicemail settings : View your voicemail number. -Alert sound: Select your new voicemail alert sound. -Vibrate : Set the phone to vibrate when new voicemail arrives. Use the Call Settings Menu 1. From home, tap Phone > More options > Settings . 2. Configure your options. • Tap a menu item to display its options. • Select your options and follow the prompts to set them. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack.
142 Apps If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, tap Phone > More options > Settings . 2. Tap More settings > TTY mode . 3. Tap TTY Full , T T Y HCO , or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Note : When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
143 Apps Samsung Connect Control your devices by monitoring them in one place. Check the status of your devices by looking at the dashboard. Note : Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support. 1. From home, swipe up to access Apps . 2. Tap Samsung folder > Samsung Connect , and sign in with your Samsung account. 3. Follow the prompts to begin using Samsung Connect. Samsung Gear Connect your device to your Samsung Gear using this application. 1. From home, swipe up to access Apps . 2. Tap Samsung folder > Samsung Gear .