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Siemens Hicom 150 Operators Guide

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Page 11

11
Extend Call to Busy Extension
WHAT YOU HAVE TO DO WHAT HAPPENS
00:00:30 16:10
consultation?>
Press 
4 44 4
4please dial:
consultation return?
Dial Ext Nobusy: 200 peter
cancel dialling?>
Return to caller
Press 
4 44 4
4twiceexternal 16:13
consultation?>
Inform caller of busy extension and
re-extend the call.
or
Press RELEASE key14:34  wed 26. jan 98
or replace handset> 

Page 12

12
Recall to Switchboard
An extended call will recall to the switchboard after 30 seconds if the extension
has not answered or is still busy.
WHAT YOU HAVE TO DO WHAT HAPPENS
RECALL:  200  peter
>
Lift handset external: 15:54
consultation?>
You are now connected to the
caller. 

Page 13

13
Recalls - Cont’d
WHAT YOU HAVE TO DO WHAT HAPPENS
You now have 3 options:
1. Re-extend to same extension
2. Extend to a new extension
3. Caller will call again.
1. Press 
4 44 4
4
Call re-extended to same extension
Dial Ext No16:57  wed 21. jan 98
Replace handset>
2. Press 
4 44 4
4Call extended to new extension
Dial new Ext No16:57  wed 21. jan 98
Replace handset>
3. Press 
4 44 4
4Caller will call again
Press RELEASE key or16:57  wed 21. jan 98
Replace handset>
Call now disconnected.
You don’t have...

Page 14

14
Extension Calls Switchboard
WHAT YOU HAVE TO DO WHAT HAPPENS
from:  peter
>
Lift handset200   peter
consultation?>
You are now connected to ext 200
Switchboard Calls Extension
WHAT YOU HAVE TO DO WHAT HAPPENS
Dial Ext Noringing: mary
callback?>
When the extension answers203 tracy
consultation?>
You are now connected to ext 203 

Page 15

15
Outgoing Call from Switchboard
WHAT YOU HAVE TO DO WHAT HAPPENS
Press 00
>
Key in required number0407-4111
e.g. 407-4111consultation?>
Extend call to extension
Press 
4 44 4
4please dial:
consultation return?
Dial Ext Noringing: peter
cancel dialling?>
Wait until extension answers and
announce call.
Press RELEASE key14:34  wed 26. jan 98
or replace handset> 

Page 16

16
Call Override
You have a call for a busy extension and wish to intrude (break-in).
WHAT YOU HAVE TO DO WHAT HAPPENS
Press 
4 44 4
4please dial:
consultation return?
Dial Ext Nobusy: peter
cancel dialling?>
Press OVERRIDE keyoverride: peter
>
Override Tone is heard
Inform extension of waiting call
Press RELEASE key or17:20  wed 21. jan 98
replace handset>
Call is now camped onto the busy
extension. 

Page 17

17
Last / Stored Number Redial
The Hicom 150 allows for 2 types of Number Redial i.e. Last Number Redial
or Stored Number Redial.
The default setting on your telephone is for Last Number Redial.
Contact your System Administrator if Stored Number Redial is required.
WHAT YOU HAVE TO DO WHAT HAPPENS
Redial last number
The system automatically stores the last number dialled from your telephone.
Press  REDIAL  key06522000
>
System will now redial the number
Stored Number Redial
You have dialled a number and...

Page 18

18
8 Way  Conference
The system allows for an 8 way conference with up to 7 external or internal
parties and the switchboard.
You are engaged on an external call and wish to include another party.
WHAT YOU HAVE TO DO WHAT HAPPENS
external 17:30
consultation?>
Press 
 to scroll to Invoke Conference00:00:10 17:31
invoke conference?>
Press 
4 44 4
4please dial:
consultation return?
Dial 0 plus external number06522000
orcancel dialling?>
Dial internal number (e.g. 200)
Wait for answer
Press 
4 44 4
400:00:10...

Page 19

19
Call Park
This feature allows you to Park an external or internal call on the Switchboard
to be retrieved at any extension or from the Switchboard.
There are 10 Park Positions. (0-9 on keypad).
WHAT YOU HAVE TO DO WHAT HAPPENS
You have a call on the line
Press PARK Keyslot no. 0
If call is not retrieved it will automatically
recall to the Switchboard after a
predetermined time.
recall:external
>
Lift handsetexternal 17:56
consultation?>
You are reconnected to the caller
Retrieve a Parked call before...

Page 20

20
Call Back (Internal only)
This feature allows you to activate a Call Back on an extension if it is busy or
if there is no reply
WHAT YOU HAVE TO DO WHAT HAPPENS
Call Back (Busy)
Dial busy Ext Nobusy: 200 peter
callback?>
Press 
4 44 4
4queued
When required Ext. is free
Switchboard ringscallback: 200 peter
>
Lift handset ringing: 200 peter
 callback?
Extension you require will now ring
Ring Back (No answer)
Same as above except
Dial Idle Ext No Ring tone is heard
When user returns to his office and...
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