Sony Bdv Z7 Operating Instructions

							Additional Information
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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
81GB
TroubleshootingIf you experience any of the following difficulties while using the system, use this troubleshooting 
guide to help remedy the problem before requesting repairs. Should any problem persist, consult your 
nearest Sony dealer.
Note that if service personnel changes some parts during repair, these parts may be retained.PowerSymptom RemedyThe power is not turned on.  Check that the AC power cord (mains lead) is connected securely.
 Check that the system cable is connected securely.
"/1 after “STANDBY” disappears from the front panel display.
If the protect indicator on the 
right of the front panel display 
flashes.Press "/1 to turn off the system, and check the following items after the protect 
indicator turns off.
 Are the + and – speaker cords short-circuited?
 Are you using only the specified speakers?
 Is anything blocking the ventilation holes of the system?
 Is any foreign object stopping the fan?
 After checking the above items and fixing any problems, turn on the system. If 
the cause of the problem cannot be found even after checking all the above 
items, consult your nearest Sony dealer.
 
						

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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
82GB
PictureSymptom RemedyThere is no picture.  The video connecting cords are not connected securely.
 The video connecting cords are damaged.
 The system is not connected to the correct TV input jack (page 20).
 The video input on the TV is not set so that you can view pictures from the 
system.
 Check the output method on your system (page 20).
 Re-connect the connecting cord securely.
 The system is connected to an input device that is not HDCP (High-bandwidth 
Digital Content Protection) compliant (“HDMI” on the front panel does not 
light up) (page 20).
 When playing a double-layer DVD, the video and audio may be momentarily 
interrupted at the point where the layers switch.
No picture appears when the 
video output resolution selected 
in [Output Video Format] is 
incorrect. Press and hold N and Z on the control unit for more than 5 seconds to reset 
the video output resolution to the lowest resolution.
Video signals are not output 
from the jacks, other than from 
the HDMI OUT jack, when 
connecting the HDMI OUT jack 
and other video output jacks at 
the same time. Set [Output Video Format] to [Component Video] (page 69).
The dark area of the picture is too 
dark/the bright area is too bright 
or unnatural. Set [Picture Quality Mode] to [Standard] (default) (page 41).
The picture is not output 
correctly. Check the [Output Video Format] settings (page 69).
Picture noise appears.  The disc is dirty or flawed.
 If the picture output from your system goes through your VCR to get to your 
TV, the copy-protection signal applied to some BD/DVD programs could affect 
picture quality. If you still experience problems even when you connect your 
system directly to your TV, try connecting your system to the other input jacks.
Even though you set the aspect 
ratio in [TV Type] of [Video 
Settings], the picture does not fill 
the TV screen. The aspect ratio on the disc is fixed.
Color irregularity occurs on the 
TV screen. If the speakers are used with a CRT-based TV or projector, install the speakers 
at least 0.3 meters from the TV set.
 If the color irregularity persists, turn off the TV set once, then turn it on after 15 
to 30 minutes.
 If howling occurs, reposition the speakers farther away from the TV set.
 Make sure that no magnetic object (magnetic latch on a TV stand, health care 
device, toy, etc.) is placed near the speakers.
 
						

							Additional Information
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up\4136891111\4136891111BDVZ7AEP\02-BDVZ7AEP\gb11add.fm]
 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
83GB
SoundSymptom RemedyThere is no sound.  The speaker cord is not connected securely.
% on the remote if MUTING indicator is displayed in the front panel 
display. 
 The system is in pause mode. Press N to return to normal play mode.
 Fast forward or fast reverse is performed. Press N to return to normal play 
mode.
 Check the speaker settings (page 60). 
 Slow forward or step forward is performed. Press N to return to normal play 
mode.
 When you connect the system and the TV with an audio cable, select “AUDIO” 
by pressing FUNCTION to enjoy TV sound.
No sound is output from the 
HDMI OUT jack.  The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device 
(DVI jacks do not accept audio signals).
 Try the following: 1 Turn the system off and on again. 2 Turn the connected 
component off and on again. 3 Disconnect and then connect the HDMI cable 
again.
 Set [BD/DVD Audio Output] to [HDMI priority] (page 70).
The left and right sounds are 
unbalanced or reversed. Check that the speakers and components are connected correctly and securely.
Severe hum or noise is heard.  Check that the speakers and components are connected securely.
 Check that the connecting cords are away from a transformer or motor, and at 
least 3 meters away from your TV set or a fluorescent light.
 Move your TV away from the audio components.
 The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with 
alcohol.
 Clean the disc.
The sound loses stereo effect 
when you play a CD. Select stereo sound by pressing   
(page 49)
.
 Make sure the system is connected properly.
The surround effect is difficult to 
hear when you are playing a 
sound track of Dolby Digital, 
DTS, or MPEG audio. Check the “DEC. MODE” setting 
(page 33)
.
 Depending on the BD/DVD, the output signal may not be the entire 5.1 channel. 
It may be monaural or stereo even if the sound track is recorded in Dolby 
Digital or MPEG audio format.
The beginning of the sound is cut 
off. Set the sound mode to “
MOVIE” or “MUSIC” (page 48).
 Select “
2CH STEREO” for 
“DEC. MODE”
 (page 33).
The sound effects are disabled. 
The effects of SOUND MODE, DYNAMIC BASS, NIGHT, “TONE,” and “DEC. 
MODE” may be disabled depending on the input stream (page 71).
 
						

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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
84GB
OperationSymptom RemedyRadio stations cannot be tuned 
in. Check that the antenna (aerial) is connected securely. Adjust the antenna 
(aerial) or connect an external antenna (aerial) if necessary.
 The signal strength of the stations is too weak (when tuning in with automatic 
tuning). Use direct tuning (page 53).
 No stations have been preset or the preset stations have been cleared (when 
tuning by scanning preset stations). Preset the stations (page 52).
 Press DISPLAY so that the frequency appears in the front panel display.
The remote does not function.  There are obstacles between the remote and the control unit.
 The distance between the remote and the control unit is too far.
 The remote is not pointed at the remote sensor on the control unit.
 The batteries in the remote are weak.
 When you cannot perform menu operations via the front panel display, press 
HOME on the remote.
The disc does not play.  The disc is dirty.
 There is no disc inserted.
 The disc is upside down.
Insert the disc with the playback side facing down.
 The disc is skewed on the disc tray.
 You are attempting to play a disc with a format that cannot be played back by 
this system (page 88).
 The region code on the BD/DVD does not match the system.
 Moisture has condensed inside the control unit and may cause damage to the 
lenses. Remove the disc and leave the system turned on for about half an hour.
 The system cannot play a recorded disc that is not correctly finalized (page 88).
The JPEG image file cannot be 
played. The following photo files cannot be played.
– Photo files with width or height larger than 8,192 pixels
– Photo files with width or height smaller than 15 pixels
– Photo files exceeding 32 MB
– Photo files with extreme aspect ratios (greater than 50:1 or 1:50)
– Photo files in Progressive JPEG format
– Photo files that have a “.jpeg” or “.jpg” extension, but not in JPEG format
– Photo files that have an extremely long name
– Photo files recorded on BD-Rs in any format other than UDF (Universal 
Disk Format) 2.6
– Photo files recorded on BD-REs in any format other than UDF (Universal 
Disk Format) 2.5
 Photo files edited on a PC may not be played.
 It does not fit the TV screen.
File names are not displayed 
correctly. The system can only display ISO 8859-1-compliant character formats. Other 
character formats may be displayed differently.
 Depending on the writing software used, the input characters may be displayed 
differently.
A disc does not start playing 
from the beginning. Resume Play has been selected.
Press OPTIONS and select [Play from start], then press  .
 The title or BD/DVD menu automatically appears on the TV screen.
The system starts playing the 
disc automatically. The BD/DVD features an auto playback function.
 
						

							Additional Information
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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
85GB
Playback stops automatically.  Some discs may contain an auto pause signal. While playing such a disc, the 
system stops playback at the auto pause signal.
You cannot perform some 
functions such as stop or search. Depending on the disc, you may not be able to perform some of the operations 
above. Refer to the operating instructions supplied with the disc.
Messages do not appear on the 
TV screen in the language you 
want. In the Setup Display, select the desired language for the on-screen display in 
[OSD] in [System Settings] (page 74).
The language for the soundtrack/
subtitle or angles cannot be 
changed. Try using the BD’s or DVD’s menu instead of the direct selection button on the 
remote (page 39).
 Multi-lingual tracks/subtitles or multi-angles are not recorded on the BD or 
DVD being played.
 The BD or DVD prohibits the changing of the language for the sound track/
subtitle or angles.
The disc tray does not open and 
you cannot remove the disc even 
after you press Z. Try the following: 1 Press and hold VOL – and Z on the control unit for more 
than 5 seconds to open the disc tray. 2 Remove the disc. 3 Disconnect the AC 
power cord (mains lead) from the wall outlet (mains), then reconnect after 
several minutes.
A disc cannot be ejected and 
“LOCKED” appears in the front 
panel display. Contact your Sony dealer or local authorized Sony service facility.
The system does not work 
normally. Disconnect the AC power cord (mains lead) from the wall outlet (mains), then 
reconnect after several minutes.
The Control for HDMI function 
does not work. When “HDMI” does not light up in the front panel display, check the HDMI 
connection (page 20).
 Set [Control for HDMI] in [HDMI Settings] to [On] (page 74).
 Make sure that the connected component is compatible with the [Control for 
HDMI] function.
 Check that the AC power cord (mains lead) of the connected component is 
connected securely.
 Check the connected component’s setting for the Control for HDMI function. 
Refer to the operating instructions supplied with the component.
 If you change the HDMI connection, connect and disconnect the AC power 
cord (mains lead), or have a power failure, set [Control for HDMI] in [HDMI 
Settings] to [Off], then set [Control for HDMI] in [HDMI Settings] to [On] 
(page 74).
 For details, see “Using the Control for HDMI Function for “BRAVIA” Sync” 
(page 58).
No sound is output from the 
system and TV while using the 
System Audio Control function. Make sure that the connected TV is compatible with the System Audio Control 
function.
 For details, see “Using the Control for HDMI Function for “BRAVIA” Sync” 
(page 58).
The external memory is not 
recognized. Try the following: 1 Turn the system off. 2 Face the connector of the external 
memory upward, align it with the EXT slot and insert the external memory into 
the EXT slot. (page 26). 3 Turn the system on. 4 Check that the EXT 
indicator lights up in the front panel display.
Bonus contents or other data that 
are contained in a BD-ROM 
cannot be played. Try the following: 1 Remove the disc. 2 Turn the system off. 3 Remove and 
re-insert the external memory (page 26). 4 Turn the system on. 5 Check that 
the EXT indicator lights up in the front panel display. 6 Insert the BD-ROM 
with BonusView/BD-Live.Symptom Remedy
 
						

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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
86GB
A message indicating that the 
local storage does not have 
enough space appears on the 
screen. Delete unnecessary data in the external memory (page 43).
 Check that an external memory of 1 GB or more is used.
The system does not work and 
“CHILD LOCK” appears in the 
front panel display when you 
press any button on the control 
unit. Set the child lock function to off (page 65).
The system menu does not work.  Press HOME on the remote.Symptom Remedy
 
						

							Additional Information
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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
87GB
Self-diagnosis Function When the self-diagnosis function is activated to 
prevent the system from malfunctioning, an 
error code appears in the front panel display, or 
just   appears without any messages on the 
entire screen. In these cases, check the 
following.When an error code appears in 
the front panel display
When just   appears without 
any messages on the entire 
screenContact your nearest Sony dealer or local 
authorized Sony service facility.Error code Corrective actionExxxx Contact your nearest Sony dealer or 
local authorized Sony service 
facility and give the error code.
SYSTEM ERR
UPDATE NGDisconnect the AC power cord 
(mains lead) from the wall outlet 
(mains), then reconnect and turn the 
system on. If the system does not 
work normally, consult your nearest 
Sony dealer or local authorized 
Sony service facility.
 
						

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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
88GB
Playable Discs* JPEG format conforming to UDF (Universal Disk Format).
** Some AVCHD format discs may not play, depending on the recording condition. The AVCHD format disc will 
not play if it has not been correctly finalized.Notes about BD-ROM compatibilitySince the Blu-ray Disc specifications are new and evolving, some discs may not be playable depending 
on the disc type and the version.
The audio output differs depending on the source, connected output jack, and selected audio settings.Discs that cannot be played BDs with cartridge

 HD DVDs
 DVD Audio discs
 PHOTO CDs
 Data part of CD-Extras

 HD layer on Super Audio CDs
 BD-ROMs/DVD VIDEOs with a different region code (page 89).
 A disc that has a non-standard shape (e.g., card, heart)Type Disc logo Characteristics Icon
Blu-ray Disc
BD-ROMs and BD-REs/BD-Rs in 
BDMV and BDAV mode, including 
8 cm discs (single layer) and DL 
discs
DVD VIDEO
Discs such as movies that can be 
purchased or rented
DVD/DATA DVD
DVD+RWs/DVD+Rs in +VR mode 
or DVD-RWs/DVD-Rs in video and 
VR mode, including 8 cm discs 
(single layer) and DVD+R DL/
DVD-R DL discs
DVD+RWs/DVD+Rs/DVD-RWs/
DVD-Rs containing JPEG* image 
files
AVCHD
Discs recorded in AVCHD format**
CD
Music CDs or CD-Rs/CD-RWs in 
music CD format
DATA CD
           – CD-Rs/CD-RWs containing JPEG 
image files
TM
 
						

							Additional Information
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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
89GB
 A disc with paper or stickers on it
 A disc that has the adhesive of cellophane tape or a sticker still left on itNote on playback operations of a BD/DVDSome playback operations of a BD/DVD may be intentionally set by software producers. Since this 
system plays a BD/DVD according to the disc contents the software producers designed, some 
playback features may not be available. Refer to the instructions supplied with the BD/DVD.Region code (BD-ROM/DVD VIDEO only)Your system has a region code printed on the bottom of the control unit and will only play a BD-ROM/
DVD VIDEO (playback only) labeled with identical region codes. This system is used to protect 
copyrights.
DVD VIDEO labeled   will also play on this system.
If you try to play any other DVD VIDEO, the message [Playback prohibited by region code.] will 
appear on the TV screen. Depending on the BD-ROM/DVD VIDEO, no region code may be indicated 
even though playing the BD-ROM/DVD VIDEO is prohibited by area restrictions.Notes about BD-REs/BD-Rs, DVD+RWs/DVD+Rs, DVD-RWs/DVD-Rs, or 
CD-Rs/CD-RWsSome BD-REs/BD-Rs, DVD+RWs/DVD+Rs, DVD-RWs/DVD-Rs, or CD-Rs/CD-RWs cannot be 
played on this system due to the recording quality or physical condition of the disc, or the 
characteristics of the recording device and authoring software. The BD-Rs recorded on a PC cannot be 
played if postscripts are recordable.
A CD or DVD disc will not play if it has not been correctly finalized. For more information, refer to 
the operating instructions supplied with the recording device. Note that some playback functions may 
not work with some DVD+RWs/DVD+Rs, even if they have been correctly finalized. In this case, view 
the disc using normal playback.Notes on discsThis product is designed to playback discs that conform to the Compact Disc (CD) standard.
DualDiscs and some music discs encoded with copyright protection technologies do not conform to the 
Compact Disc (CD) standard, therefore, these discs may not be compatible with this product.Note about double-layer DVDsThe playback pictures and sound may be momentarily interrupted when the layers switch.Note about 8 cm BD-REs/8 cm BD-RsSome 8 cm BD-REs/8 cm BD-Rs cannot be played on this system.Note about BD-REs/BD-RsThis system supports Ver. 2.1 BD-RE and Ver. 1.1 and 1.2 BD-R including organic pigment type BD-
R (LTH type).
ALL
 
						

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 model name [BDV-Z7_GB]
 [4-136-891-11(1)]
90GB
Supported Audio FormatsAudio formats supported by this system are as follows.a: Supported format.
–: Unsupported format.
*BD only.Note The table above is valid only when you set [BD Audio Setting] to [Direct] (page 70). If another setting is used, 
depending on the audio format, sound may be decoded to a suitable format automatically.
 This system does not play back MP3 format files.Function
FormatLPCM 2ch LPCM 5.1ch, 
LPCM 7.1chDolby Digital Dolby 
TrueHD, 
Dolby Digital 
PlusDTS DTS-ES 
Discrete 6.1, 
DTS-ES 
Matrix 6.1, 
DTS96/24DTS-HD 
High 
Resolution 
AudioDTS-HD 
Master 
Audio
“BD/DVD”
aaaaaa*aa
“SAT/CABLE”
“TV” 
(DIGITAL IN)
a–a–a–––