Starplus Triad Xts Digital Telephone Systems Station User Guide

30 Call Forward
Call Forward
The Call Forward feature allows a station the ability to have 
calls (internal or external) forwarded to a designated station, an 
ACD or UCD group pilot number, Voice Mail group number, or 
Hunt group. This feature must be enabled in admin 
programming.
To activate Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the appropriate forwarding condition code.
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer
4....

Call Forward 31
Call Forward - External (Off-Net)
Stations are allowed to forward intercom and transferred CO 
line calls to an off-net location. The Call Forward Off-Net feature 
allows a station to reroute calls that would normally be lost. 
Calls can be forwarded to home or another off-net site. Initially 
ringing CO calls cannot be forwarded with this feature.
To activate Off-Net Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial [640] on the dial pad.
3. Dial [...

32 Call Forward
To activate Follow Me Call Forwarding:
1. Lift the handset or press ON/OFF button.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial station number of the station from which forwarding is 
desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer
5. Dial the three- or four-digit destination number where calls 
are to be forwarded. (Station, Voice Mail, ACD/UCD, or Hunt 
Groups.)
6. Replace handset or press...

Call Park 33
5. Dial the three- or four-digit destination number where calls 
are to be forwarded. (System Speed Bin, Station, Voice Mail, 
ACD/UCD, or Hunt Groups.) A confirmation tone sounds; 
five seconds later a dial tone is received.
To remove Follow-me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA 
access code, if applicable.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to...

34 Call Park
To retrieve a parked call:
Dial the Personal Call Park location code [438] on the dial 
pad,
-or-
Press the preprogrammed PERSONAL PARK button. A talk 
path is established between the two parties.
SINGLE LINE TELEPHONE
While connected to first call:
1. Depress the hookswitch momentarily. Intercom dial tone 
sounds.
2. Dial [438]. Call is placed in personal park.
3. Dial desired number for second call.
4. Depress the hookswitch momentarily. Intercom dial tone 
sounds.
5. Dial [438]. The...

Call Park 35
To retrieve a Station Park Call:
Dial [# 6] + user’s station number, while at the user’s 
telephone or from any telephone in the system.
-or-
Dial [438] from the user’s station.
SINGLE LINE TELEPHONE
The SLT operation uses the same procedures as used in 
Digital Telephone operation described above, except there is 
no TRANS button. The user must use 438 and hookflash 439 
feature codes.
Call Park - System
An outside line can be placed into one of eight parking 
locations and can be...

36 Call Pickup
To retrieve a Parked Call:
1. Lift handset or press ON/OFF button.
2. Press the [#] button.
3. Dial parking location (430 to 437) where the call was 
parked or press the preprogrammed CALL PARK flexible 
button.
SINGLE LINE TELEPHONE
To place an outside call on hold and consult with, page, or 
call an internal party before transferring the outside call:
1. Depress and release the hookswitch. The caller is put on 
Exclusive Hold.
2. Dial parking location (430 to 437). A confirmation tone...

Call Pickup 37
Directed Call Pickup
To create a Pickup Button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button.
3. Dial #0.
To use Directed Call Pickup:
1. Dial the station number of the known ringing telephone. 
Receive ringback tone or call announce tone depending on 
the intercom selector switch setting.
2. Press the preprogrammed PICKUP button to answer the call.
SINGLE LINE TELEPHONE
To use Directed Call Pickup:
1. Lift the handset.
2. Dial [#1].
3. Dial station number of ringing...

38 Call Transfer
To use Group Call Pickup:
1. Lift handset or press ON/OFF button.
2. Dial [#0] on the dial pad,
-or-
Press preprogrammed PICKUP button to connect to calling 
party.
SINGLE LINE TELEPHONE
To use Group Call Pickup:
1. Lift the handset.
2. Dial [#0]. You will be connected to the incoming intercom 
or outside line call.
Call Transfer
Outside lines can be transferred from one phone to another 
within the system. The transfer can be either screened 
(announced) or unscreened to either an...

Call Transfer 39
PBX/CENTREX Transfer
While connected to an outside line (PBX/Centrex):
1. Press FLASH. Transfer dial tone is heard.
2. Dial PBX/Centrex station number.
3. Hang up to complete the transfer.
SINGLE LINE TELEPHONE
To make a PBX/Centrex Transfer:
1. Briefly depress and release the hookswitch. Intercom dial 
tone sounds.
2. Dial [660]. A Flash command is presented to the PBX or 
Centrex CO Line (stutter tone sounds).
3. Dial desired telephone number.
4. Replace handset to complete...