Toshiba B852 User Manual

							 
 
 
TOSHIBA Label/Tag Printer 
B-852 SERIES 
 
 
 
Owner’s Manual 
Mode d’emploi 
Bedienungsanleitung 
Manual de instrucciones 
Gebruikershandleiding 
Manuale Utente 
Manual do Utilizador 
 
 
 
  
						

							 
 
 
ENERGY STAR is a U.S. registered mark. 
CE Compliance (for EU only) 
This product complies with the requirements of EMC and Low Voltage Directives including their 
amendments.  
VORSICHT: 
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) 
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht 
zugänglich sein. 
Copyright © 2006 
by TOSHIBA TEC CORPORATION 
All Rights Reserved 
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
HP-PCL5 is a registered trademark of Hewlett Packard Corporation.  
Centronics is a registered trademark of Centronics Data Computer Corp. 
Microsoft is a registered trademark of Microsoft Corporation.  
Windows is a trademark of Microsoft Corporation.   
 
As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this 
product meets the 
ENERGY STAR® guidelines for energy efficiency. 
-- Outline of the International ENERGY STAR® Office Equipment Program -- 
The International 
ENERGY STAR® Office Equipment Program is an international program that 
promotes energy saving through the penetration of energy efficient computers and other office 
equipment.  The program backs the development and dissemination of products with functions 
that effectively reduce energy consumption.  It is an open system in which business proprietors 
can participate voluntarily.  The targeted products are office equipment such as computers, 
monitors, printers, facsimiles, copiers, scanners, and multifunction devices.  Their standards 
and logos are uniform among participating nations. 
< For EU Only > 
TOSHIBA TEC Europe Retail Information Systems S.A. 
Rue de la Célidée 33 BE-1080 Brussels  
						

							 
 
 
TOSHIBA Label/Tag Printer 
B-852 SERIES  
 
Owners Manual 
						

							
 
 
Waste Recycling information for users: 
 
Following information is only for EU-member states: 
The use of the crossed-out wheeled bin symbol indicates that this product  
may not be treated as general household waste.  
By ensuring this product is disposed of correctly you will help prevent  
potential negative consequences for the environment and human health, which could 
otherwise be caused by inappropriate waste handling of this product. For more detailed 
information about the take-back and recycling of  this product, please contact your supplier 
where you purchased the product. 
  
						

							Safety Summary ENGLISH VERSION EO1-33055 
 
(   ) 
i
Safety Summary 
 
Personal safety in handling or maintaining the equipment is extremely important.  Warnings and Cautions 
necessary for safe handling are included in this manual.  All warnings and cautions contained in this manual 
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment.  If a fault occurs that cannot be rectified 
using the procedures described in this manual, turn off the power, unplug the machine, then contact your 
authorised TOSHIBA TEC representative for assistance. 
 
Meanings of Each Symbol 
 
This symbol indicates warning items (including cautions). 
Specific warning contents are drawn inside the 
 symbol. 
(The symbol on the left indicates a general caution.) 
 
This symbol indicates prohibited actions (prohibited items). 
Specific prohibited contents are drawn inside or near the 
 symbol. 
(The symbol on the left indicates “no disassembling”.) 
 
This symbol indicates actions which must be performed. 
Specific instructions are drawn inside or near the z symbol. 
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
 
This indicates that there is the risk of death or serious injury if the 
machines are improperly handled contrary to this indication. 
Do not use voltages other than 
the voltage (AC) specified on the 
rating plate, as this may cause 
fire or electric shock. 
 
Do not plug in or unplug the power 
cord plug with wet hands as this 
may cause electric shock. 
 
If the machines share the same 
outlet with any other electrical 
appliances that consume large 
amounts of power, the voltage 
will fluctuate widely each time 
these appliances operate.  Be sure 
to provide an exclusive outlet for 
the machine as this may cause 
fire or electric shock. Do not place metal objects or 
water-filled containers such as 
flower vases, flower pots or mugs, 
etc. on top of the machines.  If 
metal objects or spilled liquid enter 
the machines, this may cause fire 
or electric shock. 
 
Do not insert or drop metal, 
flammable or other foreign 
objects into the machines through 
the ventilation slits, as this may 
cause fire or electric shock. 
 
Do not scratch, damage or modify 
the power cords.  Also, do not 
place heavy objects on, pull on, or 
excessively bend the cords, as this 
may cause fire or electrical shock.
 
If the machines are dropped or 
their cabinets damaged, first turn 
off the power switches and 
disconnect the power cord plugs 
from the outlet, and then contact 
your authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire or 
electric shock. 
 
Continued use of the machines in 
an abnormal condition such as 
when the machines are producing 
smoke or strange smells may cause 
fire or electric shock.  In these 
cases, immediately turn off the 
power switches and disconnect the 
power cord plugs from the outlet.  
Then, contact your authorised 
TOSHIBA TEC representative for 
assistance. 
 
WARNING 
 
 
Any other than the 
specified AC voltage is prohibited. 
 
Prohibited 
 
Prohibited 
 
Prohibited 
Prohibited 
Prohibited 
Disconnect 
the plug. Disconnect 
the plug.  
						

							Safety Summary ENGLISH VERSION EO1-33055 
 
(   ) 
ii
If foreign objects (metal 
fragments, water, liquids) enter 
the machines, first turn off the 
power switches and disconnect 
the power cord plugs from the 
outlet, and then contact your 
authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire or 
electric shock. When unplugging the power cords, 
be sure to hold and pull on the plug 
portion.  Pulling on the cord portion 
may cut or expose the internal wires 
and cause fire or electric shock. 
Ensure that the equipment is 
properly grounded.  Extension 
cables should also be grounded.  
Fire or electric shock could 
occur on improperly grounded 
equipment. 
 
Do not remove covers, repair or 
modify the machine by yourself.  
You may be injured by high 
voltage, very hot parts or sharp 
edges inside the machine. 
This indicates that there is the risk of personal Injury or damage to 
objects if the machines are improperly handled contrary to this indication. 
Precautions 
The following precautions will help to ensure that this machine will continue to function correctly. 
• Try to avoid locations that have the following adverse conditions: 
  *  Temperatures out of the specification  *  Direct sunlight  *  High humidity 
  *  Shared power source  *  Excessive vibration  *  Dust/Gas 
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild 
detergent solution.  NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic 
covers. 
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high 
temperatures, high humidity, dust, or gas. 
• Ensure the printer is operated on a level surface. 
• Any data stored in the memory of the printer could be lost during a printer fault. 
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment 
likely to cause mains interference. 
• Unplug the machine whenever you are working inside it or cleaning it. 
• Keep your work environment static free. 
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall 
causing injury. 
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines 
and may cause fire. 
• Do not lean against the machine.  It may fall on you and could cause injury. 
• Care must be taken not to injure yourself with the printer paper cutter. 
• Unplug the machine when it is not used for a long period of time. 
• Place the machine on a stable and level surface. 
Request Regarding Maintenance 
• Utilize our maintenance services. 
  After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance 
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines 
and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons. 
• Our preventive maintenance service performs the periodic checks and other work required to maintain 
the quality and performance of the machines, preventing accidents beforehand. 
  For details, please consult your authorised TOSHIBA TEC representative for assistance. 
• Using insecticides and other chemicals 
Do not expose the machines to insecticides or other volatile solvents.  This will cause the cabinet or 
other parts to deteriorate or cause the paint to peel. 
 
CAUTION 
 
Disconnect 
the plug. 
 
 
Connect a 
grounding wire. 
Disconnect 
the plug. 
No 
disassembling.  
						

							
ENGLISH VERSION EO1-33055 
TABLE OF CONTENTS 
 
  Page 
1. PRODUCT OVERVIEW ........................................................................\
.................................. E1 -1 
 1.1 Introduction ........................................................................\
...................................... ...... E1-1 
 1.2 Features ........................................................................\
.......................................... ...... E1-1 
 1.3 Unpacking........................................................................\
......................................... ..... E1-1 
 1.4 Accessories ........................................................................\
...................................... .... E1-2 
 1.5 Appearance ........................................................................\
........................................ ... E1-3 
   1.5.1  Dimensions ........................................................................\
.................................... .....E1-3 
   1.5.2   Front View ........................................................................\
.................................... ......E1-3 
   1.5.3   Rear View ........................................................................\
..................................... ......E1-3 
    1.5.4  O peration Panel........................................................................\
............................... ...E1-4 
   1.5.5   Interior ........................................................................\
...................................... ..........E1-4 
 1.6 Op tions ........................................................................\
........................................... ..............E1-5 
2. PRINTER SETUP ........................................................................\
....................................... .... E2-1 
 2.1 Installation ........................................................................\
...................................... ....... E2-2 
 2.2 Assembling the Accessories........................................................................\
.................. E2-3 
    2.3.1  Assembling the S upply Holder Frame ........................................................................\
E2-3 
  2.3  Connecting the Power Cord ........................................................................\
.................. E2-4 
 2.4 Loading the Media ........................................................................\
................................. E2-5 
    2.4.1  Installing the Media onto the Supply Holder Unit........................................................E2-5 
    2.4.2  Installing the Supply Holder  onto the Supply Holder Frame.......................................E2-7 
    2.4.3  Loading Media  into the Printer ........................................................................\
............E2-7  
  2.5  Setting Sensor Positions ........................................................................\
..................... E2-10  
    2.5.1  Setting the Feed Gap Sensor ........................................................................\
........... E2 -10 
    2.5.2  Setting the Bl ack Mark Sensor ........................................................................\
......... E2-10 
 2.6 Loading the Ribbon ........................................................................\
............................. E2- 11 
  2.7  Connecting the Cables to Your Printer ........................................................................\
 E2-12 
  2.8  Turning the Printer ON/OFF ........................................................................\
................ E2-13 
    2.8.1  Turning ON  the Printer ........................................................................\
..................... E2- 13 
    2.8.2  Turning O FF the Printer........................................................................\
.................... E2- 13 
  2.9  Setting an Operating Environment ........................................................................\
...... E2-14 
    2.9.1  Parameter Setting........................................................................\
............................. E2-15 
    2.9.2  Dump  Mode Setting ........................................................................\
.......................... E2- 27 
    2.9.3  BASIC Ex pansion Mode........................................................................\
................... E2-29 
    2.9.4  Automa tic Calibration ........................................................................\
....................... E2 -30 
   2.9.5   LAN Setting ........................................................................\
................................... ... E2-31 
    2.9.6  Real Time  Clock Setting ........................................................................\
................... E2-3 2 
  2.10  Installing the Printer Drivers ........................................................................\
................ E2- 34 
   2.10.1  Introduction ........................................................................\
................................. .... E2-34 
    2.10.2  Genera l Description ........................................................................\
........................ E2 -34 
    2.10.3  Installing t he Printer Driver ........................................................................\
............. E2- 35 
    2.10.4  Uninstalling t he Printer Driver ........................................................................\
......... E2-48  
    2.10.5  Adding/Dele ting a LAN Port ........................................................................\
............ E2 -49 
   2.10.6   Cautions ........................................................................\
..................................... .... E2-51 
    2.10.7  Using the  Printer Driver ........................................................................\
.................. E2- 52 
 2.11 Test Print ........................................................................\
....................................... ...... E2-53 
  2.12  Position and Print Tone Fine Adjustment  ................................................................... E2-55 
 2.13 Threshold Setting ........................................................................\
................................ E2-62 
  
						

							ENGLISH VERSION EO1-33055 
3.  ON LINE MODE...................................................................................................................... E3-1 
 3.1 Operation Panel............................................................................................................. E3-1 
 3.2 Operation ....................................................................................................................... E3-2 
 3.3 Reset ............................................................................................................................. E3-2 
4. MAINTENANCE ..................................................................................................................... E4-1 
 4.1 Cleaning ........................................................................................................................ E4-1 
    4.1.1  Print Head/Platen/Sensors .........................................................................................E4-1 
    4.1.2  Covers and Panels .....................................................................................................E4-2 
    4.1.3  Optional Cutter Module...............................................................................................E4-2 
5. TROUBLESHOOTING ........................................................................................................... E5-1 
 5.1 Error Messages .............................................................................................................E5-1 
 5.2 Possible Problems .........................................................................................................E5-3 
 5.3 Removing Jammed Media ............................................................................................. E5-5 
6.  PRINTER SPECIFICATIONS ................................................................................................ E6- 1 
7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1 
 7.1 Media ............................................................................................................................ E7- 1 
    7.1.1  Media Type ......................................................................................................... E7- 1 
    7.1.2  Detection Area of the Transmissive Sensor ....................................................... E7- 2 
    7.1.3  Detection Area of the Reflective Sensor ............................................................. E7- 2 
    7.1.4  Effective Print Area ............................................................................................. E7- 3 
 7.2 Ribbon .......................................................................................................................... E7- 4 
  7.3  Recommended Media and Ribbon Types .................................................................... E7- 4 
  7.4  Care/Handling of Media and Ribbon ............................................................................ E7- 5 
APPENDIX 1  MESSAGES AND LEDS ...................................................................................... EA1-1 
APPENDIX 2  INTERFACE ......................................................................................................... EA2-1 
APPENDIX 3  PRINT SAMPLES ................................................................................................ EA3-1 
APPENDIX 4  GLOSSARIES ...................................................................................................... EA4-1 
INDEX 
 
CAUTION! 
1.  This manual may not be copied in whole or in part without prior written permission of TOSHIBA 
TEC. 
2.  The contents of this manual may be changed without notification. 
3.  Please refer to your local Authorised Service representative with regard to any queries you may 
have in this manual.  
This is a Class A product.  In a domestic environment this product may cause radio interference in 
which case the user ma
y be required to take adequate measures. 
WARNING!  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 
1.1 Introduction
 
E1- 1 
1. PRODUCT OVERVIEW
1.1 Introduction 
 
 
 
 
 
 
1.2 Features 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.3 Unpacking Thank you for choosing the TOSHIBA B-852 series label/tag printer.  
This Owner’s Manual contains from general set-up through how to 
confirm the printer operation using a test print, and should be read 
carefully to help gain maximum performance and life from your printer.  
For most queries please refer to this manual and keep it safe for future 
reference.  Please contact your TOSHIBA TEC representative for further 
information concerning this manual. 
 
 
The B-852 printer has the following features: 
• A 8.3 inch wide print head is installed in such a compact body that the 
size of the printer body (except the Supply Holder Unit) is about 1/3 
of the B-SX6T or B-SX8T printer. 
• The print head block which can be fully opened realizes great 
operability.   
• Various kinds of media can be used since the black mark sensors are 
located above and under the media passage, respectively, and the 
media sensors can be moved from the center to the left edge of the 
media.   
• When the optional interface board is installed, Web functions such as 
remote maintenance and other advanced network functions are 
available.   
• Superior hardware, including the specially developed 11.8 dots/mm 
(300 dots/inch) thermal print head which will allow very clear print at 
a printing speed of 50.8 mm/sec. (2 inches/sec.) or 101.6 mm/sec. (4 
inches/sec.). 
• Besides the optional cutter module, there is also an optional 
Expansion I/O Interface Board, Serial Interface Board, Wireless LAN 
Board, and Real Time Clock. 
 
 
 
Unpack the printer as per the Unpacking Instructions supplied with the 
printer. 
 
 
 
NOTES: 
• Check for damage or 
scratches on the printer.  
However, please note that 
TOSHIBA TEC shall have no 
liability for any damage of 
any kind sustained during 
transportation of the product.  
• Keep the cartons and pads for 
future transportation of the 
printer.  
  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 
1.4 Accessories
 
E1- 2 
1.4 Accessories 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When unpacking the printer, please make sure all accessories are supplied 
with the printer.  
 
…  Start-up CD-ROM (1 pc.) 
 
 
 
 
 
…  Power Cord QQ (1 pc.) …  Power Cord QP (1 pc.) 
   
…  Print Head Cleaner (1 pc.) …  Supply Holder Unit (1 pc.) 
 
  
…  Supply Holder Frame (L)  …  Supply Holder Frame (R) 
  (1 pc.)    (1 pc.) 
 
  
…  Supply Holder Base (1 pc.) …  Wing Bolt M-4x6 (2 pcs.) 
 
  
…  Cable Clamp (1 pc.) …  Screw (1 pc.) 
 
  
…  Supply Loading Instructions … Safety Precautions 
  (1 sheet)  (1 sheet) 
 
 
 
… 
Quality Control Report …  Warranty Disclaimer Sheet 
  (1 sheet) (QQ)    (1sheet) (QQ) 
 
 
 
CAUTION! 
Be sure to use TOSHIBA 
TEC approved print head 
cleaner.  Failure to do this 
may shorten the print head 
life.  
 
• Bar code print application (Bartender ultra lite) 
• Windows Driver 
• Owner’s Manual 
• Specifications (Programming, Key operation, etc.) 
• Product information (Catalogue)