Toshiba Strata Airlink Integrated Wireless Handset User Guide

							Handset Operation
Speed Dial
Strata AirLink Integrated Wireless Handset 5/9929
ä
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To delete all numbers
To familiarize yourself with the features of your handset, you need to know how it is 
configured. See you System Administrator for specific information.
If you have the handset configured for digital operation, see Chapter 4 – Digital 
Features, beginning on Page 31. If you have the handset configured for standard 
operation, see Chapter 5 – Standard Features, beginning on Page 75. 1. Press 
)&1 + t
 until 
the message at right 
displays
...or (in idle mode), 
44 + )&1.
2. Press 
)&1.
3. Press 
)&1 again 
...or 
(1 to cancel.All SD numbers/names are 
deleted, and this displays:
4. Press 
(1 again to 
exit.
DEL ALL
SPEEDDIAL
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P R ESS FCN
TO DEL
12 : 15
SPEEDDIAL
D E LETED
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							Handset Operation
Speed Dial
30Strata AirLink Integrated Wireless Handset 5/99 
						

							Strata AirLink Integrated Wireless Handset 5/9931
Digital Features4
This chapter describes Strata AirLink handset features when it is configured to 
digital ports in Strata DK16, DK16e, DK40, DK40i, DK280 (Release 3.0 and 
higher), and DK424 telephone systems. The handset has many of the same features 
as the Digital Telephone (DKT) including Account Codes, Automatic Busy Redial 
(ABR), and Call Forward (CF).
Each feature is programmed by your System Administrator to flexible buttons 4~9. 
Buttons 1~3 are fixed as Hold (FCN + 1), Conference/Transfer (FCN + 2), and 
Message Waiting (FCN + 3).
NoteHandset buttons 4~9 are represented in this guide as [B]. 
						

							Digital Features
Account Code Calls
32Strata AirLink Integrated Wireless Handset 5/99
Account Code Calls
Account Codes are used for billing, call tracking, and line restriction applications. 
The codes are recorded and printed in a SMDR report.
Forced Account Codes
Forced Account Codes are set in system programming to record outgoing calls only. 
When they are set at your station, you are required to enter the code before dialing a 
telephone number. 
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To use a Forced Account Code
Voluntary Account Codes
Voluntary Account Codes are entered anytime after accessing a CO line or during a 
call. If you enter the code after accessing a CO line, you are reconnected to the 
outside caller or you hear dial tone.
If the system is also set for Verified Account Codes, you must enter that code also 
after entering the Voluntary Account Code. If the code is not entered, the call is not 
validated for the SMDR report.
An exception is the Voluntary Account Code that changes the Toll Restriction 
classification of your station. This code accesses telephone numbers outside your 
usual dialing area and must be entered prior
 to dialing the telephone number.
For example, if your station is restricted to local area calls, you can make out-of-
state calls by using a Voluntary Account Code set in system programming.1. Press 
&$//. You hear dial tone.
2. Enter a CO line 
Access Code.See Table 9 on Page 109.
3. Enter the Forced 
Account Code.You hear dial tone if you have entered a valid 
Account Code or busy tone, if invalid.
4. Enter the telephone 
number. 
						

							Digital Features
Account Code Calls
Strata AirLink Integrated Wireless Handset 5/9933
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To use a Voluntary Account Code
Verified Account Codes
Some Strata DK systems verify the entered Forced or Voluntary Codes. These codes 
are called Verified Account Codes, and they are entered with the Voluntary Account 
Code. See your System Administrator for more information.
Emergency Override of Forced Account Code Dialing
Forced Account Codes are bypassed when emergency numbers, including 911 are 
dialed. See your System Administrator for these numbers:
Alarm Reset
Your Strata DK system can be connected to a facility alarm system. All telephones 
produce a startling tone whenever this alarm is activated.
i
 Press 
&$// + $ODUP#5HVHW#()&1 + [B]). 1. Press 
&$//#+ 
$FFRXQW#&RGH#
()&1 + [B])You hear dial tone and the CO line is placed on hold.NoteYour conversation is not interrupted.
...or 
)&1 + 5 + &79#
+ Account CodeYou hear dial tone. You can 
hear the caller, but they 
cannot hear you or the 
Account Code entry.
1)
 911 2) 3)
ENTER
ACCOUNT
12 : 15 
						

							Digital Features
Attendant Console Calling
34Strata AirLink Integrated Wireless Handset 5/99
Attendant Console Calling
You can call the Attendant Console using up to three ways, depending upon system 
programming.
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To call any Attendant Console
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To call a particular console
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To make an emergency call to a console
Automatic Busy Redial (ABR)
When an outside number is busy, you can activate ABR. Strata DK automatically 
redials the number at regular intervals. If the number is still busy, ABR resets and 
tries again.
NoteThis feature may not be supported by some or all of the lines in your 
system. See your System Administrator for more information.
ABR is not attempted while your station is busy, but 
continues to time-out. A 
P (pause) displays (shown at right) 
before redialing the number. i
Press 
&$// + 3. The call rings any Attendant Console and rotates 
between the consoles if there is more than one console 
is installed. 
i
Press 
&$// and dial 
the console [DN].The call rings the console. Your System Administrator 
can provide the Attendant Console’s internal numbers. 
i
Press 
&$// + &733. The In-EMGR LED flashes on all consoles. 
NO. 202
P 5 55 3700
12 : 15 
						

							Digital Features
Automatic Callback (ACB)
Strata AirLink Integrated Wireless Handset 5/9935
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To activate ABR
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To answer an ABR call
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To cancel ABR
i
Press 
&$//#+ &77.
Automatic Callback (ACB)
When you reach a busy, Do Not Disturb (DND) station, or a busy line group, you 
can have the system automatically call you back. If you have Least Cost Routing 
(LCR), the system also redials the station or line group for you. If not, you must 
enter the station number again.
NoteThe access code for ACB depends on system programming. See your 
System Administrator for more information. 1. Press 
$XWR#%XV\#
5HGLDO
 ()&1 + [B])
...or 
)&1 + 5#+ &77.You hear confirmation tone.
2. Press 
(1.NoteThe system redials, up to 15 times, every 30 
or 60 seconds, depending on system 
programming.
i
Press 
&$// within 
30 seconds when 
your handset rings. ABR has already connected to the number.
NoteIf you do not answer within 30 seconds, you 
hear a muted ring for another 30 seconds, then 
the call disconnects.
AUTO RED I
AL SET
12 : 15 
						

							Digital Features
Automatic Callback (ACB)
36Strata AirLink Integrated Wireless Handset 5/99
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To set ACB
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To answer an ACB call
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To cancel ACB to busy or DND stationi
Press 
$XWR#
&DOOEDFN
 ()&1 + 
[B]) + 
(1.You hear two seconds of 
dial tone, then busy tone.
...or 
7+ (1.
i
Press 
&$//. Your handset rings at a fast 
rate. Answer within three 
rings or ACB is canceled.
If the ACB was set for a 
busy CO Line, the seized 
line number displays.
If you hear busy tone after answering, the called 
party has already received or originated another call. 
ACB is still activated, and you are called again 
when the station is available.
i
Press 
&$//
&$//&$// &$// + &76
&76&76 &76 + 
(1
(1(1 (1.
AUTO CALL
BACK ON
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S T 1 5 ACB
12 : 15
LINE4
ACB
12 : 15 
						

							Digital Features
Automatic Hold
Strata AirLink Integrated Wireless Handset 5/9937
Automatic Hold
You can place your call on hold automatically by pressing an outside line, a [DN], a 
[PhDN], or  
)&1 + 4. You can also switch between calls if your handset and the 
Strata DK is programmed for this feature. See your System Administrator for more 
information.
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To use Automatic Hold
i
While on a call, press another line, [DN] or [PhDN] to make or receive the new 
call. The first call is put on hold, and you are connected to the incoming call.
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To switch between calls
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To retrieve a held call
i
Press the line, [DN], or [PhDN] + 
&75
...or )&1 + [B]. 1. Press the line, [DN], 
or [PhDN] of the 
held call.You are connected to the first held call.
2. Press the line, [DN], 
or [PhDN] of the 
second held call.You are connected to the second call and the first call 
is on hold again.
3. Repeat Steps 1~2 to 
switch between the 
calls. 
						

							Digital Features
Call Forward (CF)
38Strata AirLink Integrated Wireless Handset 5/99
Call Forward (CF)
You can assign CF destinations for each [DN] on your handset (up to one [PDN] and 
four [PhDNs]). Each [DN] can be independently set for a different CF feature. CF 
must be set before the call is received and has priority over the Station Hunt feature.
If you set CF from a [PDN] or [PhDN]:
€You must set the CF from your handset.
€Your handset must be programmed as the owner of the [PDN] or [PhDN].
NoteIf you hear a re-order tone when following any of the CF steps, your 
handset is not the owner of the [PDN]/[PhDN].
If CF is set, the following calls to your station forward (except in CF–External 
mode):
€Internal
€Auto Attendant
€CO lines calls that ring only at your station
€Transferred CO line or station
CO lines that ring more than one station do not forward.
Call Forward Modes
You can set your handset [PDNs] or [PhDNs] for these CF modes:
€CF–All Calls
 forwards all calls immediately (your handset does not ring when 
called).
€CF–Busy
 forwards calls immediately when your station, [PDN], or [PhDN] is 
busy or in the DND mode.
NoteCF–All Calls, CF–Busy, CF Busy–No Answer, and CF–No Answer can be 
set with the touch of one button. See “Feature Access Codes” on Page 110.