Toshiba Strata Dk Hospitality Management Information System User Guide

Features
Assigned Rooms Screen
Strata DK HMIS 5/9919
Assigned Rooms Screen
The Assigned Rooms screen (shown below) displays a list of all occupied and 
reserved rooms for a specified date range. This feature enables you to cancel 
reservations or check-in pending reservation guests.
Each listing consists of the following information: room number and status, 
reservation dates, guest’s last name, confirmation number, and weekly room rate. 
Click on any column heading to sort the screen by subject (e.g.,...

Features
Assigned Rooms Screen
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Assigned Rooms Screen Fields (Display Only)
Cancel Reservation
Field Description
Room #Room number.
StatusStatus of room (see “Room Status” on Page 100 for an 
explanation of room status designations).
FromReservation start date.
UntilReservation end date.
Last/FirstPrimary guest’s last, first names.
Conf #HMIS automatically adds this number during the reservation/
check-in (walk-in) process. The number is 12-digits long and 
consists of the Julian...

Features
Assigned Rooms Screen
Strata DK HMIS 5/9921
Check in Pending-Reservation Guest
4. Select a start date on 
the calendar. Click 
Assigned Check-in 
Date.You can scroll the calendar (months/years) by clicking 
the scroll buttons (t u). If you check the wrong 
date, click Clear Settings to start over.
5. Select an end date on 
the calendar. Click 
Assigned Check-out 
Date.The Assigned Rooms screen displays with the listing 
of all occupied and reserved rooms for the range of 
dates you entered.
This...

Features
Automatic Telephone Activation
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Automatic Telephone Activation
This feature turns on the room telephone at check-in. HMIS automatically removes 
outgoing call restriction and enables local and long distance calling through Least 
Cost Routing (LCR). It also automatically sets CFBNA to a designated extension/
location or the Stratagy Voice Processing System.
Upon a guest request, the front desk staff can also manually change these room 
telephone settings by using the...

Features
Automatic Wake-up Calls
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HMIS initiates the wake-up call by automatically calling the operator/attendant who 
can announce the wake-up call to the guest. Or, by integrating an external device, a 
digitally recorded message, tone, silence or music can be played (music/message 
source required).
If a wake-up call has not been completed within 15 minutes of the requested time (due 
to no answer or high wake-up call traffic), an Overdue Wake-up Call Warning is 
displayed, with...

Features
Automatic Wake-up Calls
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Set an Automatic Wake-up Call
3. Check the 
Auto-Wakeup Polling 
setting. If the status 
reads Disabled, click 
Setup at the bottom of 
the Main screen.
4. From the right-hand 
corner of the Setup 
Utility screen, click 
Auto Wakeup Polling 
Disabled to deselect 
(uncheck) it.
1. From the Main 
screen, highlight the 
room in the Browse 
Window.
2. Click Wakeup? (right 
top corner of the Main 
screen).
A pop-up dialog box (shown below) displays as a...

Features
Automatic Wake-up Calls
Strata DK HMIS 5/9925
Cancel an Automatic Wake-up Call
Handle Unanswered/Overdue Wake-up Calls
HMIS rings the room a designated number of times (set in Setup Utility). If it is busy/
no answer, the system goes on to the next wake-up call. 
If the system cannot reach the room within 15 minutes or the maximum number of 
retries (whichever comes first), the HMIS PC server/workstation screen at the front 
desk emits an audible beep and an Overdue Wake-up List button displays...

Features
Automatic Wake-up Calls
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By clicking the Overdue Wake-up List button, a screen pop-up box displays with a list 
of unsuccessful wake-up call attempts. The button remains on the screen for 60 
minutes as a reminder or until all wake-up call listings are cleared (checked) from the 
box.
1. From the Main 
screen, click Overdue 
Wake-up List.The Overdue Wakeup Notifier displays (shown below) 
with a list of unsuccessful wake-up call attempts.The 
front desk must now attempt to...

Features
Automatic Wake-up Calls
Strata DK HMIS 5/9927
View Room Wake-up Call Log
2. After you have made 
the wake-up call, 
click (check) the box 
next to the room 
extension number.This marks the wake-up call for deletion from the list.
3. When finished 
making wake-up 
calls, click OK.If all wake-up calls were made and checked, the 
Overdue list and button disappear from the Main 
screen.
If all wake-up calls were not made, the Overdue Wake-
up List button remains on the Main screen for 60 
minutes as...

Features
Available Room Selection Screen
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Clear Room Wake-up Log
NoteRoom Wake-up Logs are automatically cleared by HMIS when a guest checks 
out.
Available Room Selection Screen
The Available Room Selection screen (shown on the next page) automatically displays 
during the check-in (walk-in guest) or reservation processes and cannot be accessed 
directly. The screen displays the current room selection information and is used to 
reserve a room or check in a walk-in guest.1. From the...