Toshiba Strata Dk Pc Digital Telephone User Guide

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Operation31
Voice Mail Access Panel
To access your Voice Mail System, you must ensure that it is connected correctly (see 
‘Voice Mail Settings’ on Page 49). Using the Voice Mail Settings feature, you can 
change the six features you can access, the button labels, and add keyboard shortcuts. 
The following procedure uses PC-DKT system defaults but can be varied for your 
own feature settings.
You must select the “Pop VM Access Panel on MSG press” option on the System 
Setup screen for the Msg button to work in this feature (see ‘Step 5: Set System 
Parameters’ on Page 16 for instructions).
äTo display the Voice Mail Access panel 
1. Click File, then Voice Mail 
Access Panel
...or click Msg.The Log-In String dials. Once you have 
logged in to the VM system, the Voice Mail 
Access Panel dialog box displays.
2. Click the Play, Next, Last, 
Rewind or Stop buttons to 
listen to your messages.The access buttons use the options set in the 
Voice Mail Setup dialog box. Note that each 
button can be operated in the standard Win-
dows Alt-(underlined) Key manner, as long as 
the keys were configured earlier.
3. (Optional) Click Delete to 
delete a message.
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32Strata DK PC-DKT
Functions Menu
This section shows you how to use the features in the 
Functions drop-down menu (shown right).
äFrom the menu bar, click Functions.
Page All
Enables you to make page announcements to all  
stations and external speakers.  
äTo make an All Call Page
1. Click Functions, then Page All. The LCD displays 
“All Call Paging”.
2. Make your announcement in a normal voice and 
hang up.
Automatic Callback (ACB)
If you reach a busy, DND station or line group, you can set ACB to have the system 
call you back when the called station/line group becomes available.
äTo set ACB
1. After reaching a busy station/line group, click Functions, then Automatic 
Callback.
2. Hang up the telephone. Your station rings quickly when the called station or line 
group becomes idle.
3. Answer within three rings to prevent the callback from being canceled. 4. When you are finished, click 
Hang Up.The Voice Mail Terminated dialog box dis-
plays asking you to confirm termination of the 
session.
5. Click OK. The Main screen is displayed.
2147 
						

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Operation33
äTo cancel ACB
äClick Functions, then Automatic Callback. 
Call Forward
You can set your telephone [DN] with a variety of Call Forward modes. If you set Call 
Forward:
©CO lines that ring your station only will forward. CO lines that ring more than one 
station will not forward.
©CO line calls transferred to your station will forward.
©Internal calls will forward (Handsfree and Off-hook Call Announce (OCA) calls 
optionally may or may not).  CF-External will not forward on internal calls.
©Call Forward has priority over the Station Hunt feature.
©Call Forward must be set before the call is received.
Stations can have many [DNs]. However, a station must be the designated owner of a 
[DN] to Call Forward the [DN]. Each station is designated as the owner of at least one 
[DN] which is called the stations [PDN].
Call Forward buttons are used to Call Forward the [PDNs] only. Use the Call Forward 
access codes to Call Forward [PhDNs].
äTo set/cancel Call Forwarding to an internal number
1. Click Functions, then Call 
Forward.
2. Select one of the following:
All Calls Forwards all calls regardless of the condition 
of your line.
Busy Immediately forwards calls to your station if 
your line is busy or in Do Not Disturb (DND) 
mode. 
						

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34Strata DK PC-DKT
äTo set/cancel Call Forward to an external number
äClick Functions, then Call Forward, External (On/Off). The LCD shows CF-EXT 
and the calls are forwarded to an external location (determined by system 
programming). To cancel the forward, re-select External (On/Off) to toggle the 
feature off. No Answer Forwards all calls to your station if you do not 
answer within a designated time. Your station 
can be programmed not to Call Forward-No 
Answer when receiving Voice First (hands-
free) or OCA calls.
Callers can activate Call Forward-No Answer 
by dialing 1 during their voice announcement. 
Busy/No Answer Forwards all calls to your station when your 
line is busy, in Do Not Disturb mode or if you 
do not answer within a designated time.
Your system can be programmed to bypass 
Call Forward-No Answer by dialing 1 during 
their voice announcement.
Cancel Cancels all call forwarding. No further action 
is required.
3. Enter the extension number 
where your calls will be 
forwarded. Click OK.
4. If you selected No Answer or 
Busy/No Answer, enter the 
time delay (08~60 seconds). 
Click OK.The Call Forward occurs after the specified 
time. 
						

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Operation35
Display
äClick one of two selections: Port Number Display (the port number that your 
extension is connected to), Station Number Display (your extension number). The 
number displays in the LCD for approximately two seconds.
Call Pickup
You can pick up a call that is ringing at another station, a call placed on hold at 
another station and other types of calls.
Directed Call Pickup (i.e., Specific Extension, CO Line On Hold) provides you with 
several ways to pick up incoming calls, calls on hold at other stations, telephone group 
page and an external page.
äTo pick up a call
1. Lift your handset.
2. Click Functions, then Call Pickup.
3. Select one of the following:
Specific Extension – You are prompted to enter the ringing or held extension 
number.
CO Line On Hold – You are prompted to enter the held CO line number.
Any Ringing Line – You are connected to any ringing CO line (usually used with 
a night bell). No further action is required.
4. Click OK. You are connected to the ringing or held call. If you hear a fast busy 
tone, someone else has already picked up the call. 
						

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36Strata DK PC-DKT
Door Phone Access
Door phones can be used to call digital and electronic telephones selected in system 
programming. You can call a door phone and monitor the area surrounding the door 
phone.
äTo call/monitor a door phone
1. Click Functions, then Door Phone Access. A dialog box appears.
2. Enter the door phone number (1~12). You can now call/monitor the door phone.
äTo answer a door phone
äWhen you hear the distinctive ringing tone, lift the handset.
Use CO Line
When you receive a call on a CO Line or [DN], the associated LED flashes.
äTo use a specific/group CO Line to make a call
1. Click Functions, then Use CO Line.
2. Select one of the following:
Specific – A dialog box displays. Enter CO line number (1~200) and click OK.
Group – A dialog box displays. Enter a Group line number (1~16) and click OK.
3. The PC-DKT goes off-hook. The LCD of the Main screen shows “Using Line X, 
Dial Tel Number”.
Notes
lIf your station is programmed with Ringing Line Preference, you can answer the 
longest ringing line by lifting the handset.
lThe optional handset/cradle is supplied with a built-in hookswitch. Lifting the 
handset, therefore, answers the call. 
						

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Operation37
Page Group
To customize the group names used in this option, see ‘Paging Group Names’ on Page 
49 for instructions.
äTo make a page announcement
1. Click Functions, then Page Group.
2. Select one of the following:
Internal Zone – A list of up to eight internal paging groups displays.
External Zone – A list of up to four external paging groups displays.
3. Select a paging group from the list.
4. Using a normal voice, make your announcement and hang up.
Pick Up Group
You can pickup calls ringing stations within your own group, in another group or from 
the page zones.  
äTo pickup a call
1. Click Functions, then Pickup Group.
2. Select one of the following:
Own – You are connected to the caller.
Selected – You are prompted for a group number.
External Page – You are connected to the caller.
3. If you chose Selected, enter a group number (1~20) in the dialog box. Click OK. 
You are connected to the caller. 
						

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38Strata DK PC-DKT
Call Parking
The Call Park feature enables you to hold a call temporarily in an orbit. Anyone can 
then retrieve the call from orbit using the same or a different station. There are 20 
General Park Orbits for the system and one Personal Park Orbit for each station.
Once you have parked a call in orbit, you can:
©Hang up and retrieve the parked call at a later time
©Originate another call
©Access a voice paging device to announce the parked call for pickup from another 
station
If you park a call and your station is idle when the system Call Park Recall timer 
expires, the parked call automatically recalls to your station. If your station is busy, 
the parked call camps-on to your station.
äTo  p a r k  a  c a l l
1. Click Functions, then Call Parking.
2. Select Park Call.
3. Enter Orbit number 999 and click OK. The Strata DK system automatically 
selects the lowest available orbit number and displays it on your LCD. If you are 
using a Personal Park Orbit, instead of the Orbit number, enter the extension 
number where you want to park the call.
4. The LCD on the Main screen displays “LNXXX ORBIT YYYY”.
äTo retrieve a call
1. Click Functions, then Call Parking.
2. Select Park Call.
3. Enter the Orbit number (900~919) or the extension number (if Personal Park 
Orbit) where the call is parked.
4. Click OK. You are connected to the caller. 
						

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Operation39
Message Waiting
If you call a busy station [DN] or if no one answers, you can leave a message waiting 
indication. The user can call you back by pushing the Msg button. (Voice mail devices 
can also leave message waiting indications).
NoteYou can set the Msg button to activate the Voice Mail Access dialog box, by 
using the “Pop VM Access Panel on MSG press” on the System Setup screen 
(see ‘Step 5: Set System Parameters’ on Page 16 for instructions).
äTo set/cancel Message Waiting Light at another station
1. Click your [DN] and dial a [PDN] or [PhDN]. You hear ringback or busy tone.
2. Click Functions, then Message Waiting.
3. Click Set at Remote Station. The Message Waiting light is set at the distant 
station.
Answer Message Waiting
Your station rings the caller or voice mail device that left the message. If there is no 
answer, hang up and try later.
äTo answer Message Waiting
1. Click Functions, then Message Waiting.
2. Click Answer. This calls the station which set the message. The Message Waiting 
light turns off when the caller answers the phone.
...or when the Msg LED is flashing, lift the handset and click Msg.
NoteIf the Msg LED continues to flash, you have more than one message. 
3. After receiving the message(s), place the handset on hook.
Cancel Message Waiting Light
A flashing Msg LED indicates a message waiting.  However, if you have listened to 
that message (which should turn the LED off) or if for some reason you wish to turn it 
off, proceed with the following steps. 
						

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40Strata DK PC-DKT
äTo cancel Message Waiting Light at your station
1. Click Functions, then Message Waiting.
2. Click Indication Cancel. The Message Waiting light turns off.
Override
There are three override options:
©Busy Override enables you to send a muted ring tone to a busy station to indicate 
that a call is waiting.
©Do Not Disturb Override lets you send a tone to an idle or busy station in the Do 
Not Disturb mode to indicate that a call is coming in.
©Executive Override lets you enter an established conversation.
NoteYour station must be enabled in system programming to use the Do Not 
Disturb and Executive Overrides. Also, a telephone can be enabled in system 
programming to block Executive Override from all other telephones.
äTo send an override signal/enter into a conversation
1. Click Functions, then Override.
2. Select one of the following:
Busy Override – the call is now provided with Busy Override.
DND Override – the call is now provided with Do Not Disturb Override.
Executive Override – you can now enter into the conversation.
NoteAn optional tone signal may be heard by the called parties prior to you 
entering the conversation.