Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

							Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-15
ä
To install, reinstall, or upgrade the software
1. Click Start, then Run.
 
2. Insert the CD-ROM 
Disk into the . = CD-ROM drive letter on the PC.
3. Type:
:\hmis\
setup.exe
 
Click OK.A pop-up window reads “Copying initialization files...”. When 
complete, this displays:
4. Click OK.  This displays:
5. Click the installation 
button.The HMIS setup begins.
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							Hospitality Management Information System (HMIS)
Installation
15-16Strata DK I&M    5/99
Step 12: Set up the HMIS Databases/Settings
The Setup Utility is accessed from the Main screen by clicking on the Setup button at the bottom 
of the screen. At the right of every setup screen is a menu of the setup selections that comprise the 
utility (see Figure 15-11).
The following options appear in the Setup Menu screen:
©Rooms – Enables you to set up a database of room listings using the Master Room Setup 
screen.
©Settings – Establishes phone rates (local, long distance, international), taxes, voice mail, auto 
wake-up settings, etc.
©Employee – Enables you to enter a three-digit employee ID code for maids, janitors, clerks, 
medical, service/delivery, restaurant, management and other staff categories. The codes can be 
used for various productivity and tracking reports.
©AutoGen – Creates contiguous room records automatically using an incremental approach. 
Given a starting room number, extension number and port number, a specified number of 
default records are appended to the room-record database. For configurations with widely 
varying room numbers, segments of room numbers can be created by repeating the procedure.
©Company – Provides company information for use on guest bills and reports.
©Statement – Enables you to set up a customized billing statement.
For a complete description of screen fields and instructions on using the screens, see “Set up the 
Server Network” on Page 15-31. Then, this displays for a few seconds:
Finally, this displays:
6. Click OK.
7. Restart HMIS server/
workstation PC.
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							Hospitality Management Information System (HMIS)
Installation
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Figure 15-11 Setup Menu
Substep A: Access HMIS Server PC
1. Click Start, Programs, 
then HMISWS icon.
HMIS Main Screen
Setup Menu
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							Hospitality Management Information System (HMIS)
Installation
15-18Strata DK I&M    5/99
2. From the HMIS 
Login screen, press 
Enter
 twice.This displays until you enter the employee IDs and names in the 
database. (See “Create Employee Database” on Page 15-20.)
3. Click OK. This displays:
4. Click Yes.
Important!TelMon must always be running on the server to 
capture call data from the Strata DK SMDR port.
A Strata Hospitality icon is placed on the Windows taskbar. This 
displays until you enter the port communication settings for the 
SMDR line.
See “Check HMIS SMDR and TTY Port Settings” on Page 15-21 
for instructions.
5. Click OK. This displays:
Important!The TTY Communications server communicates 
directly with the Strata DK system and must always 
be running.
6. Click Yes. A Strata Hospitality icon is placed on the Windows taskbar. The 
icon is used to check/change the TTY settings (see “Check HMIS 
SMDR and TTY Port Settings” on Page 15-21).
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							Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-19
7. Click OK. This only displays the first time you access HMIS.
8. Click OK. The HMIS initializes the services link file. This only displays the 
first time you access HMIS.
9. Click OK.  The HMIS initializes the deposit link file. This only displays the 
first time you access HMIS.
10. Click OK. The HMIS initializes the messages link file. When the message 
link file is initialized, this displays.
 This only displays the first time you access HMIS.
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							Hospitality Management Information System (HMIS)
Installation
15-20Strata DK I&M    5/99
Substep B: Initialize the Room Reservation Block Index
Substep C: Create Room Records Database
Substep D: Create Employee Database
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Enter the company employees into the database, using the Employee Codes screen. (See “Add 
a Staff Member to the Database” on Page 15-48 for instructions.)
Substep E: Enter the Company Information
ä
Enter the company information into the database, using the Company screen. (See “Add 
Company Information to the Database” on Page 15-50 for instructions.)
Substep F: Establish HMIS Settings
äEnter the settings (rates, taxes, voice mail, etc.) for the hotel/motel system, using the Settings 
screen. (See “Enter, Change, Delete Settings” on Page 15-53 for instructions.) 
Substep G: Set up Statement Format
äSet up statement format to be used as a billing statement when a guest checks out. (See 
“Invoice Statement Format” on Page 15-55 for instructions.) ä
Click Yes. HMIS initializes a room reservation block index for eight 
years. Once initialized you can change the reservation block to 
4, 12, 16, or 20 years. (See “Modify the Reservation Block 
Index” on Page 15-54 for instructions on changing the block 
index.)
This displays:
1. Click OK. The AutoGen Setup screen displays (see Figure 15-16 on Page 
15-43).
2. Enter the rooms 
(description, type, 
location, etc.) into the 
AutoGen Setup 
screenYou can use the AutoGen Setup screen to enter blocks of 
similar rooms at one time. It may be possible to complete your 
installation by running this procedure a few times.
...or click Rooms and 
enter the rooms into 
the Master Room 
Setup screen.You can select the Master Room Setup screen and enter 
individual rooms into the database (see Ta b l e  1 5 - 7 “Master 
Room Setup Screen Fields” on Page 15-45 for instructions).
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							Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-21
Step 13: Check HMIS SMDR and TTY Port Settings
NoteThese programs are available only on the HMIS server PC.
There are two auxiliary programs that must be running on the server at all times—Transaction 
Monitor Program (TelMon) and HMIS Communication Settings Program (HMISCS).
Transaction Monitor Program (TelMon)
This program captures call data from the Strata DK SMDR port. The TelMon program consists of 
two screens, SMDR Viewing and SMDR Processor.
SMDR Viewing/Processor Screens
These screens (see Figure 15-12) contain HMIS SMDR port settings and an exporting feature 
which enables you to export data to an ASCII file for checking trunk utilization. See Table 15-3 on 
Page 15-22 for screen field descriptions.
Important!This program must always be running on the server to capture call data from the 
Strata DK SMDR port.
Figure 15-12 SMDR Viewing/Processor Screens
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Closes viewing
application.
SMDR Viewing
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SMDR Processor
Closes editing 
application.
Click setting to 
display SMDR 
Processor
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							Hospitality Management Information System (HMIS)
Installation
15-22Strata DK I&M    5/99
NoteFor instructions on using these screens to export data, see “Check Trunk Utilization” on 
Page 15-68.
HMIS Communication Settings Program (HMISCS)
This program communicates with the Strata DK TTY port. The HMISCS software consists of 
three TTY screens, Comm Server Viewer, Comm Server, and Communication Settings and 
Emulation.
Comm Server Viewer/Comm Server
These screens (see Figure 15-13) verify the following functions are working properly: check-in/
check-out and the Enable DND, Disable DND, and Change Phone Service buttons on the Control/
Status tab. See Ta b l e  1 5 - 4 on Page 15-23 for screen field descriptions.
Important!This program must always be running on the HMIS server to communicate with the 
Strata DK TTY port.
Table 15-3 SMDR Viewing/Processor Screen Fields 
FieldDescription
PortSelect COM2 as the SMDR port to receive data from the Strata DK. The default 
configuration is COM2 which is marked COM on the back of the PC.
Baud RateThe baud rate speed must match the Strata DK TTY port setting. The default for 
DK424 is 1200.
Bits/ParityThe bits/parity should match the Strata DK. The default for the DK424 is 8 bits, 
None.
SMDR BoardBoard A = RCTUA
Board B = RCTUBA/BB, RCTUC/D, or RCTUE/F
Polling IntervalThe polling interval should be 2000 ms; this is the factory setting and does not 
need to be changed.
Enable scrolling to end on 
each transactionBy checking this selection, the latest or last call record received is listed at the end 
of the receive buffer window. If unchecked, it enables the up and down arrow at the 
side of the receive buffer window to be used to scroll back through approximately 
2,000 call records that are displayed in the received buffer window.
Transaction Records(Display only) The transaction records window is a counter that increments as call 
records are received. This window starts at “0” only when the system is first 
installed. The window shows “2000” after 2,000 call records have been received 
into the buffer. From that point on, it displays 2,000+; however, many calls would 
have been received since the software has been stopped and restarted. 
						

							Hospitality Management Information System (HMIS)
Installation
Strata DK I&M    5/9915-23
Figure 15-13 Comm Server Viewer/Comm Server Screens
NoteFor instructions on using this screen to verify communications, see “Check HMIS 
Communications with Strata DK” on Page 15-74.
Table 15-4 Comm Server Viewer/Comm Server Screen Fields 
FieldDescription
Status LineDisplays the active function. If no function is active, displays “Idle.”
R (Check Mark)HMIS checks the box once it has completed the function.
ClerkID of person logged on to the system.
ExtRoom extension.
ModeThese are the modes: 1: Enable telephone service. 2: Disable telephone service. 3: 
Enable DND. 4: Disable DND. 5: Remote maintenance (required to perform Mode 1 
or 2 changes)
DateDate in DD/MM/YY format when the procedure was performed.
TimeTime in HH/MM/SS format when the procedure was performed.
CommentBrief description of function performed.
CommandGuest name/room number.
Closes viewing
application.
Comm Server Viewer
Comm Server
Functions 
Window
Status 
Line
Display
Double-click here to display the
Comm Server screen.
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							Hospitality Management Information System (HMIS)
Installation
15-24Strata DK I&M    5/99
Communication Settings and Emulation Screen
This screen (see Figure 15-14) designates the Strata DK telephone system interface/settings. The 
screen can also be used to communicate and program the Strata DK and to output (record) the 
communications to a file. (See Table 15-5 for screen field descriptions.)
Important!This procedure stops communication to the Strata DK.
Figure 15-14 Communication Settings and Emulation Screen
NoteFor instructions on using this screen to perform manual tests/remote maintenance or 
output data to a file, see “Perform Manual Tests/Remote Maintenance” on Page 15-71.
Table 15-5 Communication Settings and Emulation Screen Fields 
FieldDescription
PortSelect COM1 which is marked COM on the back of the PC.
Baud RateThe baud rate speed must match the Strata DK TTY port setting. The default for 
DK424 is 1200.
BitsThe Bits must match the Strata DK TTY port setting. The default for DK424 is 7 Bits.
ParityThe Parity must match the Strata DK TTY port setting. The default for DK424 is 
Even.
Polling IntervalThe polling interval must be 150 ms.
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Closes screen and 
returns to Comm 
Server screen.
Settings