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Toshiba Strata Dk14, Dk40i, Dk424 Programming Manual

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    							System & Station
    Program 15 – Ground/Loop/Tie/DID Line Options
    Strata DK Programming 5/993-45
    System & Station
    Program 15 Overview
    This program specifies operational options on a line by line basis.
    Code 0: Automatic Release (AR) on Voice Mail or Voice Calls
    On loop start CO lines, some COs send the AR (Automatic Release) or CPC (Calling party 
    Control) signal after an external party hangs up (typically 1~15 seconds) to disconnect a loop start 
    line. An AR/CPC signal is a 95 or 450-millisecond open of the CO line loop. If the CO sends this 
    signal after an external party hangs up and before the VM/auto attendant transfers a call, D tone 
    will be sent to the voice mail port (Program 30, LED 15), releasing and clearing that port for 
    another call. This feature is active on all voice calls.
    When a station is disconnected from a CO line call by the AR/CPC signal, its LCD will display 
    “CO LINE HANG UP”. The line can be disconnected anytime by the AR/CPC signal during the 
    “talk state” of a call. CO line calls disconnected by the AR/CPC signal will be represented on the 
    SMDR report by a “
    *” next to the CO line number. Code 0 does not apply to ground start lines, 
    which automatically disconnect when the external party hangs up. The Voice Mail device must 
    recognize the “D” tone as a disconnect signal.
    Important!This option cannot always be used because some COs may send unreliable AR/CPC 
    signaling or no AR/CPC signaling for loop start lines.
    Enable AR/CPC-Hold detect on loop start lines only after testing that the CO sends 
    the AR/CPC-Hold signal.
    Code 1: CO Outgoing Signal
    Each line can be independently assigned to have either Dial Pulse (DP) or Dual-tone Multi-
    frequency (DTMF) signaling on outgoing calls toward the Central Office.
    ©If a line is set for DP operation, the 7RQHLDO6HOHFWbutton must be programmed on 
    stations that must send DTMF tones over the lines.
    ©If Tie or DID lines are programmed for dial pulse, turn LED 11 ON in Program 30 for each 
    station port assigned to the DID or Tie line.
    Code 2: Line Pulse (DP) Rate
    If a line is assigned DP signaling, the rate can be either 20 or 10 pulses per second (PPS). Some 
    Central Offices do not reliably accept 20 PPS.
    Code 3: Automatic Release (AR) From Hold/Transfer
    The Automatic Release (AR) signal sometimes called Calling Party Control (CPC) or Supervised 
    Loop Control. This signal consists of a momentary open of the loop start CO line provided by 
    some COs—the duration of the open depends on the CO. If a CO line is programmed (Programs 
    15-0 and 15-3) to detect the AR/CPC signal, the DK system drops the line when the CO sends the 
    signal (typically 1~15 seconds after the outside party hangs up). The system sends D Tone to voice 
    mail ports to drop the ports when AR/CPC is detected.
    The Strata DK system disconnects a loop start CO line voice call and displays “CO LINE HANG 
    UP” on the station’s LCD anytime the AR/CPC signal is detected and the CO line has Programs 
    15-0 and 15-3 enabled.
    On loop start CO lines, some Central Offices send an AR/CPC signal. If the system CO line is on 
    hold (or being transferred to another station or Auto Attendant port) when the AR/CPC signal is 
    sent, it is automatically disconnected if this option is activated. 
    						
    							System & Station
    Program 15 – Ground/Loop/Tie/DID Line Options
    3-46Strata DK Programming 5/99
    Two-CO line DISA calls always release when AR/CPC is sent. DISA release via AR/CPC is not 
    related to this program. CO line calls disconnected by the AR/CPC signal will be represented on 
    the Station Message Detail Recording (SMDR) report by a “
    *” next to the CO line number. Code 3 
    does not apply to ground start lines, which automatically disconnect when the external party hangs 
    up. See Important! note in earlier paragraph on Code 0.
    DK424 only: If loop start lines are programmed to detect the AR/CPC-Hold signal, they do not 
    remain on the attendant console loop keys when the attendant console sets up trunk-to-trunk 
    connection. If programmed to ignore AR/CPC-Hold, they remain on the attendant console Hold 
    loop keys.
    Important!Enable AR/CPC-Hold detect on loop start lines only after testing that the CO sends 
    the AR/CPC-Hold signal.
    Code 4: Automatic Release (AR) Time
    AR/CPC signaling timing is different depending on the Central Office equipment. An assignment 
    choice exists between Crossbar or ESS Central Offices.
    For more information on AR/CPC, see the preceding Code 0 and Code 3 sections.
    Code 5: Tandem Line Connection
    Once a Two-line Conference call is made by an electronic, digital or (in R3.2) standard telephone 
    users or voice mail ports, the user or voice mail device may drop out of the conference and leave 
    the two lines connected. The choice exists for each line that may have this capability. This option 
    must be enabled to allow CO lines (ground/loop/Tie/DID) to be used for outgoing DISA, Call 
    Forward External, and Tie/DID/DNIS External Network routing calls.
    With Release 3.2, a station which set up a tandem call and then dropped out can dial the pickup 
    code (
    ) to retrieve the tandem call. If more than one tandem connection is set up by a 
    station, 
     picks up the call with the lowest CO line as a priority.
    Prior to Release 3.2, standard telephones could set up tandem calls, but they could not drop out. If 
    they tried to drop out, the call would ring back to the standard phone.
    Code 7: Forced Account Code (Verified or Non-verified)
    If the Forced Account Code feature is used, (see Program 30) a station user is required to enter an 
    Account Code before a CO line call can be completed. A choice exists for each line.
    Code 8: Operation After CO Line Flash
    If a standard telephone user is on an existing CO line call and flashes the hookswitch on their 
    telephone, a Dual-tone Multi-frequency (DTMF) receiver channel may or may not be connected, 
    depending on this assignment. If the CO line is a rotary dial only type, the QRCU2, K4RCU3, 
    K5RCU, K5RCU2, or RRCS must be seized after flash when dialing from DTMF standard 
    telephones. The QRCU2, K5RCU, K5RCU2, K4RCU3 or RRCS will decode the dialed tones and 
    send dial pulses to the line. 
    						
    							System & Station
    Program *15 – CO Line Tenant Assignments
    Strata DK Programming 5/993-47
    System & Station
    Program *15 – CO Line Tenant Assignments
    Processor Type:DK14, DK40i, All RCTUs 
    Program Type:System
    Initialized Default:All CO lines assigned to Tenant 1
    Program 
    15 Overview
    A system CO line can be shared by more than one business tenant for the purpose of separating CO 
    line ringing pickup and Night Transfer. Program 
    15 assigns CO line business tenants.
    
    
    
    
      6SNU
      +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    Processor TypeCO Line RangeTenants SupportedProcessor TypeCO Line RangeTenants Supported
    DK14 001~004 2 RCTUBA/BB 001~048 4
    DK40i 001~012 2 RCTUC/D 001~144 4
    RCTUA 001~016 2 RCTUE/F 001~200 4
    CO 
    LineTenant GroupCO 
    LineTenant GroupCO 
    LineTenant Group
    123412341234
    SELECT =  CO Line Number
    To add a line range, enter XXX
    
    XXX (low port 
     high port).TENANT = Assign the CO line to a tenant 
    (see legend below) 
    						
    							System & Station
    Program 16 – Assign CO Line Groups (or Dial 9)
    3-48Strata DK Programming 5/99
    Program 16 – Assign CO Line Groups (or Dial 9)
    Processor Type:DK14, DK40i, All RCTUs 
    Program Type:System
    Initialized Default:All CO lines assigned to the Dial 9 group
    
    
    
    
      6SNU   +ROG  6SNU+ROG 6SNU+ROG 6SNU+ROG
    Processor TypeCO Line RangeCO Line GroupsProcessor TypeCO Line RangeCO Line Groups
    DK14 001~004 01~04 RCTUBA/BB 001~048 01~08
    DK40i 001~012 01~08 RCTUC/D 001~144 01~16
    RCTUA 001~016 01~08 RCTUE/F 001~200 01~16
    LEDLine 
    NumberCO Line Groups
    Dial 
    9(00)
    20
    19
    18
    17
    16
    15
    14
    13
    12
    11
    10
    09
    08
    07
    06
    05
    04
    03
    02
    01
    SELECT = CO Line Group (see legend)
    Only enter the last two digits of the CO line 
    Group, or enter 
     for Dial 9 group.
    Press 
    6FUROO to advance or 3DJH to go back.
    To advance the CO line range, press 
    6FUROO 
    located beneath the LCD. Press 3DJH for a LED Buttons = CO line
    Specify CO line by setting LEDs as defined by the 
    table below. When you are finished, all LEDs with 
    an “X” should be lit. 
    						
    							System & Station
    Program 16 – Assign CO Line Groups (or Dial 9)
    Strata DK Programming 5/993-49
    System & Station
    Program 16 Overview
    Use Program 16 to assign each CO line to a CO line group or a general “dial 9” group. A general 
    group for outside calling is available with a “dial 9” access code as the initialized state for all lines.
    Lines can be accessed with a dialing code instead of with a CO 
    /LQH button. This is useful for 
    WATS lines or other facilities, and is heavily used in Least Cost Routing and Pooled Line Button 
    assignments.
    Do not attempt to assign a line to more than one group. A line need not be assigned to a group. If 
    lines are not used, they should be taken out of all groups, including the “dial 9” group. Automatic 
    Busy Redial (ABR) will not function if unconnected (unused) lines are assigned to a line group.
    After programming, press:
    ©9R Os to turn all LEDs ON
    ©9R Ot to turn all LEDs OFF
    ©0RGH and CO line number, then  to display and advance 
    						
    							System & Station
    Program 17 – DID/Tie Line Options
    3-50Strata DK Programming 5/99
    Program 17 – DID/Tie Line Options
    Processor Type:DK40i, All RCTUs
    Program Type:System
    Initialized Default:LED 01/02 OFF, LED 03/04 ON
    Program 17 Overview
    Program 17 assigns lines for Tie and DID operation.
    Important!When normal Tie/DID lines are configured with Program 71 and 72 DNIS 
    assignments, turn LED 05 ON and LED 06, 07 and 08 OFF for those lines - then 
    program the lines as required in Programs 71 and 72.
    Notes
    lEach REMU, PEMU, RDDU or TDDU PCB reduces the station port capacity by four station 
    ports, each RDTU Tie/DID line channel reduces the system’s station port capacity by one port.
    lAlways install Tie or DID line PCBs in slot numbers that are higher than station PCB slot 
    numbers (see Chapter 2 – DK40i Configuration in the Strata DK Installation and Maintenance 
    Manual).
    lIncoming Tie line calls camp-on only if Program 71 assignments are used.
    lCopy one record sheet for each group of Tie/DID lines that have different Program 17 
    parameters.
    LEDs 09, 10 and 14~20
    Not used at this time.
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    Line Numbers:
    LED/ButtonXLED ONLED OFF
    09, 10, and 
    14~20Not used at this time.
    08DID/Tie line DTMF digits with 
    
     tones DID/Tie line DTMF digits without 
     tones
    07DID/Tie line receives ANI and routes per Programs 71 and 72 DID/Tie line does not receives ANI (DID Program *09 and 
    Tie Program 04)
    06Telephone LCD priority is ANI Telephone LCD priority is DNIS
    05DID/Tie line routes per DNIS assignments:
    (Programs 71 and 72)DID/Tie line routes per Non-DNIS assignments:
    (DID Program *09 and Tie Program 04)
    04DID/Tie no second dial tone DID/Tie second dial tone
    03DID line Auto Camp-on busy DID line no Camp-on busy
    02Wink Start for Tie or DID Immediate Start for Tie or DID
    01Page and Voice Announce on incoming Tie line Page access for 
    Tie/DID DNIS linesNo Page and Voice Announce on incoming Tie line No 
    Page access for Tie/DID DNIS lines
    Enter Line No. that will be DID or Tie line.
    To add a port range, enter XXX
    
    XXX (low port 
     high Light LED Buttons 01~08 as noted in table below 
    						
    							System & Station
    Program 17 – DID/Tie Line Options
    Strata DK Programming 5/993-51
    System & Station
    LED 08: ANI/DNIS Digit Format
    Most DID/Tie lines with ANI/DNIS digit format include 
    
     tone with digits (LED 08 ON). One 
    exception, as of this writing, Sprint provides DNIS without ANI and does not include 
    
     tone with 
    digits - in this case LED 08 should be turned OFF.
    Examples of this signal format are: 
    
    ANI digits
    DNIS digits
     and 
    DNIS digits
    .
    DID/Tie lines with normal digit format does not include
    
     tone with digits (LED 08 OFF). 
    LED 07: ANI Receive Line Option
    If a Tie or DID line should receive ANI information, LED 07 should be turned ON for that line. If 
    the Tie/DID line receives ANI digits only (no DNIS digits) LED 06, 07, and 08 should be ON and 
    LED 05 should be OFF. See Program 71-1, address 199, 299, and 499 for Tie/DID ANI only call 
    routing assignments. If a line receives ANI and DNIS, LEDs 05, 07 and 08 must be ON; LED 06 
    can be ON or OFF.
    LED 06: Telephone LCD Display Option ANI or DNIS
    Telephone LCDs can display ANI or DNIS information as a priority when Tie/DID lines or ISDN 
    channels receive both ANI and DNIS digits. This system-wide option determines if ANI or DNIS 
    information should display on telephone LCDs when Tie/DID lines provide both ANI and DNIS 
    information together on incoming calls.
    It is not possible to display both ANI and DNIS information simultaneously on the same call but 
    the 
    3DJH button on the LCD telephone can be used to toggle between the ANI and DNIS 
    information when an ANI/DNIS line is ringing the telephone. After answering the call, it is not 
    possible to toggle the LCD display between ANI and DNIS
    LED 05: DNIS Line/Non-DNIS Line
    This option assigns Tie and/or DID lines to follow Dialed Number Identification Service (DNIS) 
    Program assignments.
    Turn LED 05 ON for DNIS only or ANI with DNIS lines.
    Turn LED 05 OFF and LED 07 and 08 ON for ANI only lines which should route per the last 
    address assignment in Program 71.
    Important!Any Tie or DID line can be assigned to use the features of Program 71 and 72. If 
    normal Tie/DID lines are assigned Name Tags, External Routing, selective Day/
    Day2/Night Routing: In Program 17, Turn LED 05 ON and turn LED 06, 07 and 08 
    OFF for those lines - then program the lines as required in Program 71 and 72. In 
    this case, Program 
    *09 (DID) and Program 04 (Tie) do not apply to these lines.
    LED 04: DID/Tie Second Dial Tone Option
    If the second dial tone option is selected (LED 04 OFF), callers calling in on the DK DID or Tie 
    lines will hear dial tone after accessing the DK Tie/DID lines. Second Dial tone will not be sent to 
    callers if this option is not selected (LED 04 ON).
    Important!Normally, Tie lines require a second dial tone (LED 04 OFF) and DID lines should 
    not return a second dial tone (LED 04 ON). The initialized data is set for DID lines 
    so this data must be changed when installing Tie lines if second dial tone is 
    required. 
    LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines. 
    						
    							System & Station
    Program 17 – DID/Tie Line Options
    3-52Strata DK Programming 5/99
    LED 03: DID Camp-on/Busy
    Turn LED 03 ON if DID line callers should hear ringback tone and camp on to busy stations when 
    calling busy stations. Turn LED 03 OFF if the DID callers should hear busy tone when calling 
    busy stations. Analog Tie lines will not camp-on to busy stations.
    It is recommended to turn LED 03 ON for all DID lines. To provide Camp-on-busy over RDTU 
    Tie line calls, configure Tie lines as DID lines in Program 
    41-2; LED 03 must be on for the lines 
    in Program 17. This is allowed because Tie and DID signalling is the same for Tie and DID T1 
    lines.
    Also, both Tie and DID lines that route per Program 71 DNIS assignments will camp on busy if 
    LED 03 is turned ON. Tie lines that route per Program 04 will not camp on busy.
    LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines.
    LED 02: Wink/Immediate
    Applies to REMU, TDDU, PEMU, and RDDU Tie/DID lines only. Select Wink Start or 
    Immediate Start for the entered Tie or DID line. See Program 
    41-2 for RDTU Tie/DID Wink/
    Immediate Start assignments or RDTU T1 Tie lines configured as DID lines in Program 
    42-1.
    LED 01: Page/Handsfree Answerback
    Allows (LED 01 ON) or denies (LED 01 OFF) the following features when connecting the Strata 
    DK to another Key/PBX. LED 01 applies to both Tie and DID lines when programmed with 
    Program 71 assignments. 
    If using a private network, then turn LED 01 ON to allow Page access on Tie and DID lines 
    programmed with DNIS assignments in Program 71 (Code #039).
    Per FCC regulations, public telephone network, Tie, DID, or DNIS lines must always be restricted 
    (LED 01 OFF) from Page and Handsfree Answerback.
    ©Callers on the far-end Key/PBX system can access the Strata DK system external and/or 
    Station All Call Page over DID and/or Tie lines programmed with DNIS assignment (Program 
    10-2, LED 15 and Program 71-1, Code #039) for DID/Tie DNIS assignments. Tie lines only 
    that route per Program 04 can dial any Page Zone or Page Group access code.
    ©Callers on the far-end Key/PBX system can make voice announce calls to stations on the near-
    end Strata DK. This option applies only Tie lines (not DID lines) that route per Program 04 or 
    Program 71. You must program the Strata DK as “Voice First” in Program 10-1, LED 01; or, 
    the far end can dial “1” after dialing the [DN] on tone first systems.
    ©Callers on the far-end Strata DK can answer Tie lines calls (not DID lines) from the Far End 
    Key/PBX in the hands free mode. You must program the near-end Strata DK as “Voice First” 
    in Program 10-1, LED 01, or the far-end caller must dial “1” to switch from ring to voice 
    signaling. 
    						
    							System & Station
    Program *17 – DID Intercept Port Number (Vacant or Wrong Number)
    Strata DK Programming 5/993-53
    System & Station
    Program *17 – DID Intercept Port Number (Vacant or 
    Wrong Number)
    Processor Type:DK40i, All RCTUs 
    Program Type:System
    Initialized Default:No data
    Program *17 Overview
    DID and/or DNIS calls in which callers have dialed a vacant or invalid port can be routed to 
    intercept ports assigned with this program. Each DID and/or DNIS line can have its own intercept 
    port. In all cases, Intercept does not apply to Tie lines.
    
    
    
    
      6SNU
      +ROG  6SNU  +ROG 6SNU+ROG 6SNU+ROG
    Processor TypeDID Line RangeIntercept Port RangeProcessor TypeDID Line RangeIntercept Port Range
    DK14 N/A N/A RCTUBA/BB 001~048 000~079
    DK40i 001~012 000~027 RCTUC/D 001~144 000~239
    RCTUA, RCTUB 001~016 000~031 RCTUE/F 001~200 000~335
    DID LIne NumberIntercept Port 
    NumberDID LIne NumberIntercept Port 
    NumberDID LIne NumberIntercept Port 
    Number
    SELECT =  DID Line Number
    Intercept does not apply to Tie line calls.
    To add a port range, enter XXX
    
    XXX (low port 
     high port).HUNT TO = Enter Intercept Station 
    Logical Port No.
    LED Button 01 enters blanks. 
    						
    							System & Station
    Program 19 – Alternate Background Music Source Slot Assignment
    3-54Strata DK Programming 5/99
    Program 19 – Alternate Background Music Source Slot 
    Assignment
    Processor Type:DK40i, All RCTUs (not used for DK14. See Program 10-2, LED 10)
    Program Type:System
    Initialized Default:Slot 11
    Program 19 Overview
    The PCB connected to the alternate BGM source can be in any slot. Use this program to designate 
    that slot. LEDs 09 and 10 in Program 10-2 should be OFF if the source is connected to a QSTU2, 
    KSTU2, PSTU, RSTU, RSTU2, or RDSU. (Only circuit 2 of these PCBs can support the BGM 
    source.)
    The alternate BGM source sends BGM to the external speakers and telephone (digital and 
    electronic) speakers. If an alternate BGM source is used, the Music-on-Hold (MOH) source 
    connected to an RCTU will continue to play for lines and stations that are on hold.
    Important!If the alternate BGM source is not connected to a PEKU, PESU or PSTU, RSTU, 
    RSTU2, or RDSU, assign Slot 11 as data in Program 19. If BGM is connected to 
    circuit 2 of QSTU2 or KSTU2, assign slot 13 as data in Program 19. This ensures 
    that all PSTU or RSTU ports function normally. Digital / electronic telephones or 
    RSIU PCBs installed in Slot 11 are not affected by this assignment.
    PEKU/PESU
    If using a PEKU, wire the BGM source to circuit 3 and turn LED 09 ON (Program 10-2) to enable 
    the BGM connection.
    If using a PESU, wire the BGM source to circuit 8 and turn LED 10 ON (Program 10-2) to enable 
    the BGM connection.
    QSTU2, KSTU2, RSTU, RSTU2, RDSU, or PSTU
    If using a QSTU2, KSTU2, RSTU, RSTU2, RDSU, or PSTU, wire the BGM source to circuit 2 
    and turn LED 09 and 10 OFF (Program 10-2). Also, an isolation transformer may be required if 
    connecting the source these PCBs. See Chapter 10 – Peripheral Installation in the Installation and 
    Maintenance Manual for isolation transformer installation instructions.
    PDKU
    BGM cannot be connected to the PDKU.
    
    
    
    
      6SNU   +ROG  6SNU  +ROG Turn System Power OFF (5 sec) then ON
    more codes
    ...or
    Run Program 91-2
    Enter the Slot Number (11~78)
    SELECT = 1 
    						
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