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Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual

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    							TOSHIBA  
     
     
     
     
     
     
    STRATA DK 
       
     
    Strata DK Release 2 & 3 
     
    DK24 – DK56 – DK96 
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Digital Key Telephone Systems  
    						
    							3 
    .I TOSHIBA AMERICA INFORMATION SYSTEMS, INC. 
    I PUBLICATION INFORMATION 
    z-. -. 
    . 
    Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves 
    the right, without prior notice, to revise this information publication for any reason, including, but not 
    limited to, utilization of new advances in the state of technical arts or to simply change the design of 
    this document. 
    Further, Toshiba America Information 
    Systems, Inc., Telecommunication Systems Division, 
    also reserves the right without prior notice, to make such changes in equipment design or components 
    as engineering or manufacturing methods may warrant. 
    WARRANTY 
    Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment 
    (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAlS 
    dealer to a retail customer in new condition, be free from defects in material and workmanship for 
    twelve (12) months after delivery. This warranty is void (a) if the equipment is used under other than 
    normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the 
    modification or alteration is expressly authorized by TAIS, 
    (c) if the equipment is subject to abuse, 
    neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than 
    TAIS or an authorized TAIS dealer, (e) if the equipment is defaced or missing, or (f) if the equipment 
    is installed or used in combination or in assembly with products not supplied by TAIS and which are 
    not compatible or are of inferior quality, design, or performance. 
    The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other 
    legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized 
    dealer, with new or refurbished parts (at their option) of such defective or missing parts as are causing 
    the malfunction. If TAIS or one of its authorized dealers does not replace or repair such parts, the retail 
    customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as 
    are proven to be defective, and which are returned to TAlS through one of its authorized dealers within 
    the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs. 
    Under no circumstances will the retail Customer or any user or dealer or other person be 
    entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, 
    tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than 
    the purchase price paid for the item of equipment that is malfunctioning. 
    To obtain service under this warranty, the retail customer must bring the malfunction of the 
    machine to the attention of one of TAIS authorized dealers within the twelve (12) month period and 
    no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the 
    malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the 
    customer being not entitled to warranty service. 
    THEREARENOOTHERWARRANTlESFROMElTHERTOSHlBAAMERlCAINFORMATlON 
    SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS 
    WARRANTY.ALLOTHERWARRANTlES,EXPRESSORlMPLlED,lNCLUDlNGTHEWARRANTlES 
    OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, 
    ARE EXCLUDED. 
    No TAIS dealer and no person other than an officer of TAIS may extend or modify this 
    warranty. No such modification or extension is effective unless it is in writing. ,  
    						
    							STRATA DK 
    GENERAL END USER INFORMATION 
    The STRATA DK Electronic Digital Key telephone systems 
    are registered in accordance with the provisions of Part 68 of 
    the Federal Communications Commission’s Rules and Regu- 
    lations. 
    FCC REQUIREMENTS 
    Means of Connection: The Federal Communications Com- 
    mission (FCC) has established rules which permit the 
    STRATA DK system to be connected directly to the tele- 
    phone network. Connection points are provided by the 
    telephone company-connections for this type of cus- 
    tomer-provided equipment will not be provided on coin 
    lines. Connections to party lines are subject to state tariffs. 
    Incidence of Harm: If the system is malfunctioning, it may 
    also be disrupting the telephone network. The system 
    should be disconnected until the problem can be deter- 
    mined and repaired. If this is not done, the telephone 
    company may temporarily disconnect service. If possible, 
    they will notify you in advance, but, if advance notice is not 
    practical, you will be notified as soon as possible. You will 
    be informed of your right to file a complaint with the FCC. 
    Service or Repair: For service or repair, contact your local 
    Toshiba telecommunications distributor. To obtain the 
    nearest Toshiba telecommunications distributor in your 
    area, call Toshiba America Information Systems, Inc., 
    Telecommunication Systems Division in Irvine, CA (714) 
    583-3700. 
    Telephone Network Compatibility: 
    The telephone company 
    may make changes in its facilities, equipment, operations, 
    and procedures. If such changes affect the compatibility or 
    use of the STRATA DK system, the telephone company will 
    notify you in advance to give you an opportunity to maintain 
    uninterrupted service. 
    Notification of Telephone Company: Before connecting a 
    STRATA DK system to the telephone network, the tele- 
    phone company may request the following: 
    1) Your telephone number. 
    2) FCC registration number: 
    l STRATA DK may be configured as a Key or Hybrid 
    telephone system. The appropriate configuration for 
    your system is dependent upon your operation of the 
    system. 
    l If the operation of your system is only manual selec- 
    tion of outgoing lines, it may be registered as a Key 
    telephone system. 
    l If your operation requires automatic selection of out- going lines, such as dial access, Least Cost Routing, 
    Pooled Line Buttons, etc., the system must be regis- 
    tered-as a Hybrid telephone system. In addition to the 
    above, certain features (TIE Lines, Off-premises 
    Stations, etc.) may also require Hybrid telephone 
    system registration in some areas. 
    l If you are unsure of your type of operation and/or the 
    appropriate FCC registration number, contact your 
    local Toshiba telecommunications distributor for as- 
    sistance. 
    DKSU Manufactured in Japan 
    Key system: CJ69XA-10242-KF-E 
    Hybrid system: CJ69XA-10243-MF-E 
    DKSU Manufactured in USA as of November 1989 
    Key system: CJ687N-10578-KF-E 
    Hybrid system: CJ687N-10579-MF-E 
    3) Ringer equivalence number: 0.28 (see Table A). The 
    ringer equivalence number (REN) is useful to determine 
    the quantity of devices which you may connect to your 
    telephone line and still have all of those devices ring when 
    your number is called. In most areas, but not all, the sum 
    of the RENs of all devices connected to one line should not 
    exceed five (5.08). To be certain of the number of devices 
    you may connect to your line, as determined by the REN, 
    you should contact your local telephone company to ascer- 
    tain the maximum REN for your calling area. 
    4) Network connection information USOC jack required: 
    RJ14C, RJ2EX, RJPGX, RJ21X (see Table A). Items 2,3 
    and 4 are also indicated on the equipment label. 
    RADIO FREQUENCY INTERFERENCE 
    Warning: This equipment generates, uses, and can radi- 
    ate radio frequency energy and if not installed and used in 
    accordance with the manufacturer’s instruction manual, may 
    cause interference to radio communications. It has been 
    tested and found to comply with the limits for a Class A 
    computing device pursuant to Subpart J of Part 15 of FCC 
    Rules, which are designed to provide reasonable protection 
    against such interference when operated in a commercial 
    environment. Operation of this equipment in a residential area 
    is likely to cause interference; in which case, the user, at his 
    own expense, will be required to take whatever measuresrnay 
    be required to correct the interference. 
    This system is listed with Underwriters Laboratory. 
    LISTED 
    0 !L 
    49L7 
    E89891 
    IMPORTANT NOTICE - MUSIC-ON-HOLD 
    In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and 
    Publishers, or other similar organization, if radio or TV broadcasts are transmitted through themusic-on:hold feature of this 
    telecommunication system. Toshiba America Information Systems, Inc., hereby disclaims any liability arising out of the failure to 
    obtain such a license.  
    						
    							Str ataEx r
    GENERAL DESCRIPTION  
    						
    							7 
    STRATA DK 
    GENERAL DESCRIPTION 
    DECEMBER 1990 
    b *) PARAGRAPH 
    1 
    2 
    3 
    4 
    TABLE 
    A 
    B 
    C 
    D 
    E 
    F 
    G 
    H 
    I 
    J 
    K 
    L 
    M 
    N 
    0 
    P TABLE OF CONTENTS 
    SUBJECT 
    TABLE of CONTENTS ........................................................................................ 
    GENERAL ........................................................................................................... 
    Summary ......................................................................................................... 
    Technology ...................................................................................................... 
    Maintenance and Programming ...................................................................... 
    PERIPHERAL HARDWARE DESCRIPTIONS .................................................... 
    Digital Telephones ........................................................................................... 
    Electronic Telephones ..................................................................................... 
    Toshiba Peripherals ......................................................................................... 
    Customer-supplied Peripherals ....................................................................... 
    SYSTEM HARDWARE DESCRIPTION 
    ..................................................... . ........ 
    Key Service Units ............................................................................................ 
    System Operation ............................................................................................ 
    Printed Circuit Boards ...................................................................................... 
    System Capacity and Configuration ................................................................ 
    FEATURES ......................................................................................................... 
    System Features ............................................................................................. 
    Digital and Electronic Telephone Features.. .................................................... 
    GLOSSARY OF ACRONYMS ............................................................................. 
    TABLE LIST 
    SUBJECT 
    MAXIMUM CONFIGURATIONS .......................................................................... 
    GENERAL REQUIREMENTS ............................................................................. 
    RESERVE POWER TIME ................................................................................... 
    DATA INTERFACE SPECIFICATIONS .............................................................. 
    STATION LOOP REQUIREMENTS .................................................................... 
    NETWORK REQUIREMENTS ............................................................................ 
    SYSTEM TON ES ................................................................................................ 
    COMMON CONTROL INFORMATION ............................................................... 
    OPTIONAL INTERFACE PCB OPTIONS ........................................................... 
    SYSTEM CAPACITIES ....................................................................................... 
    UNIVERSAL SLOT CONFIGURATIONS ............................................................ 
    OPTIONAL SUBASSEMBLIES ........................................................................... 
    OPTIONAL UNITS .............................................................................................. 
    SYSTEM FEATURES ......................................................................................... 
    DIGITAL AND ELECTRONIC TELEPHONE FEATURES.. ................................. 
    STANDARD TELEPHONE FEATURES.. ............................................................ 
    i 
    1 
    1 
    1 
    3 
    3 
    3 
    7 
    9 
    13 
    13 
    13 - 
    15 
    17 
    25 
    27 
    29 
    39 
    48 
    2 
    4 
    5 
    10 
    12 
    13 
    14 
    20 
    21 
    22 
    23 
    25 
    26 
    27 
    28 
    29 
    -I- 
    i  
    						
    							STRATA DK 
    GENERAL DESCRIPTION 
    DECEMBER 1990 
    TABLE OF CONTENTS (continued) 
    *-. FIGURE LIST -. 
    FIGURE NO. 
    1 
    2 
    3 
    4 
    5 
    6 
    7 
    8 
    9 
    IO 
    11 
    12 
    13 
    14 
    15 
    16 
    17 
    18A 
    188 
    19 
    20 
    ^__ 
    SUBJECT 
    PAGE 
    STRATA DK PERIPHERALS ... 
    .............................................................................. 
    III 
    STRATA DK24, 
    DK56, and DK96 CABINETS .................................................... 1 
    20-button DIGITAL TELEPHONE ....................................................................... 5 
    20-button LIQUID CRYSTAL DISPLAY DIGITAL TELEPHONE.. ....................... 5 
    INTEGRATED DATA INTERFACE UNIT (PDIU-DI) ........................................... 6 
    DIGITAL DIRECT STATION SELECTION CONSOLE ....................................... 7 
    1 O-button ELECTRONIC TELEPHONE .............................................................. 8 
    20-button 
    ELECTRONIC TELEPHONE .............................................................. 8 
    20-h&m LIQUID CRYSTAL DISPLAY ELECTRONIC TELEPHONE ............... 8 
    DIRECT STATION SELECTION CONSOLE ...................................................... 9 
    STAND-ALONE DATA INTERFACE UNIT (PDIU-DS) ....................................... 9 
    DOOR 
    PHONE .................................................................................................... 11 
    DOOR PHONE/LOCK CONTROL UNIT (HDCB) ............................................... 11 
    EXTERNAL SPEAKER (HESB) .......................................................................... 12 
    DK24 CABINET INTERIOR ................................................................................. 
    15 
    DK56 CABINET INTERIOR ................................................................................. 
    16 
    DK96 CABINET INTERIOR ................................................................................. 16 
    DK FUNCTIONAL BLOCK DIAGRAM ................................................................ 18 
    DK 
    FUNCTIONAL BLOCK DIAGRAM ................................................................ 19 
    DIGITAL TELEPHONE DIAGRAM ...................................................................... 46 
    ELECTRONIC TELEPHONE DIAGRAM.. ........................................................... 47 
    -ii-  
    						
    							1 GENERAL 
    Summary 
    STRATA DK digital key telephone systems are 
    advanced key/hybrids that are electrically com- 
    patible with the public telephone network (loop 
    start CO lines and E & M TIE lines) and can 
    function in PBX or Centrex environments. 
    NOTE: 
    Every time “CO line” is mentioned hereafter, 
    the information also applies to Centrex and 
    PBX lines. 
    Each system can be configured as key or 
    hybrid, with separate Federal Communications 
    Commission registration numbers for each type. 
    The appropriate configuration for an individual 
    system depends on its function. 
    STRATA DK24, DK56, and DK96 models are 
    very similar in design. Figure 1 illustrates the 
    impressive range of basic features and options 
    available on all three systems; Figure 2 shows 
    the cabinets and their relative sizes. To accom- 
    modate a wide variety of users’ application and 
    expansion needs, system cabinet configurations 
    are extremely flexible. 
    FIGURE L-STRATA DK24, DK56, and 
    DK96 CABINETS 
    The functional difference between models is 
    primarily one of capacity (see Table A). STRATA 
    STRATA DK 
    GENERAL DESCRIPTION 
    DECEMBER 1990 
    DK24 can be configured in possible combina- 
    tions extending from 32 stations and 8 CO lines 
    to a square system of 16 X- 16.’ STRATA DK56 
    can be configured in possible combinations 
    extending from 56 stations and 4 CO lines to 24 
    stations and 20 CO li:tes. STRATA DK96 combi- 
    nations extend from 96 stations and 8 CO lines 
    to 40 stations and 36 CO lines (see Table A). 
    Toshiba digital telephones are connected to 
    the system with l-pair cabling. With a 2B+D 
    ISDN-type digital link, this single pair transmits 
    and receives simultaneous voice and data along 
    with control information. Toshiba electronic tele- 
    phones are connected to the system with 2-pair 
    cabling, and can access most of the same 
    advanced features as the digital telephones. 
    Solid-state digital electronics inside the key serv- 
    ice unit translate digital signals from the electron- 
    ic and digital telephone dialpads into either 
    DTMF tones or rotary dial signals, depending on 
    the central office’s requirements (see Peripheral 
    Hardware Descriptions). Many customer-sup- 
    plied standard telephones and auto attendant/ 
    voice mail devices are also compatible with the 
    systems, because the systems provide end-to- 
    end DTMF signaling between digital and elec- 
    tronic telephones and devices connected to 
    standard telephone ports. 
    Technology 
    STRATA DK digital key telephone systems 
    apply the following technology: 
    Pulse Code Modulation: The system is com- 
    pletely digital. Therefore, talk paths operate 
    through digital switching, as opposed to ana- 
    log crosspoints. Analog-to-digital and digital- 
    to-analog conversion is accomplished by 
    CODECs on station and CO line PCBs. Pulse 
    Code Modulation technology allows fully non- 
    blocking intercom and outside line talk paths. 
    Stored Program Control: The system uses a 
    16-bit microprocessor to achieve stored pro- 
    gram control. System operating software is 
    stored in read only memory (ROM). The sys- 
    tem’s individual configuration and custom pro- 
    -l-  
    						
    							I: 
    1, STRATA DK 
    j GENERAL DESCRIPTION 
    i DECEMBER 1990 
    TABLE A 
    MAXIMUM CONFIGURATIONS 1 
    40 
    36 
    32 
    28 
    24 
    AVAILABLE 
    CO LINES 20 
    16 
    8 
    4 
    DK24 (PCTUS) DK24 (PCTU)4 
    0 8 1624324048566472808896 
    AVAILABLE STATION PORTS 
    Maximum Configurations 
    DK56 
    CO lines Stations 
    20 24 
    16 32 
    l-l 
    12 40 
    8 48 
    4 56 
    DI 96 
    CO lines 
    36 40 
    32 48 
    28 56 
    24 64 
    20 72 
    16 80 
    12 88 
    8 96 
    Stations 
    NOTES: 
    1. The above station capacities apply to any combination of standard telephones, 6500-series 
    electronic telephones, and IOOO-series digital telephones. Station capacities using older 
    Toshiba electronic telephones are given in STRATA DK installation documentation. 
    2. installing a TIE line (PEMU) PCB or an optional interface (PIOU, PIOUS, or PEW) PCB 
    reduces available CO lines by four or available ports by eight. 
    3. The DK24’s 32-station limit is a result of power supply capacity. 
    4. PCTUZ or PCTU3. I 
    -2-  
    						
    							STRATA DK 
    GENERAL DESCRIPTION 
    DECEMBER 1990 
    grarnming is stored in random access memory 
    (RAM). RAM is protected by a lithium battery, 
    which has at least a six year life span. 
    Microprocessors: The system’s main micropro- 
    cessor is a 16-bit 68000-type that operates at 
    a clock speed of 8 MHz. It is located on the 
    system’s control board (PCTU). Local micro- 
    processors are located on all printed circuit 
    boards. The local microprocessor is an 8-bit 
    TMP90C840-type that operates at a clock 
    speed of 10 MHz. 
    Custom Electronic Circuitry: Use of large scale 
    integration (LSI) technology enables STRATA 
    DK circuit design to be simple and efficient. 
    More circuitry fits onto smaller printed circuit 
    boards (PCBs) and affords a compact system. 
    Widespread use of CMOS circuits minimize 
    the system’s power requirements. 
    Power Supply: The system uses a switching- 
    type power supply to generate *5VDC and 
    -24VDC. Mechanical circuit breakers on the 
    front panel, which may be reset if necessary, 
    protect these DC voltages.(See Table B for 
    General Requirements). 
    l The source of the power used is a stan- 
    dard 117VAC, 15 amp circuit. The power 
    supply has a built-in battery charger to 
    maintain customer-supplied batteries 
    which can be connected as a backup. This 
    allows full normal system operation for a 
    number of hours in the event of a primary 
    power failure. (For more detail, see Table 
    Q 
    Maiqtenance and Programming 
    As a result of large scale integrated circuitry, 
    STRATA DK telephone systems have a minimal 
    number of printed circuit board types. Less time 
    is spent isolating board failures. This directly 
    translates to saving time and money. 
    Hardware maintenance and repair procedures 
    describe how to quickly and easily locate, 
    remove, and replace defective modules, with minimal or no system downtime. 
    A remote administration -and ma’intenance 
    option can be added to install and maintain cus- 
    tomer software, and to test hardware from 
    remote locations. 
    On-site maintenance and programming is 
    accomplished using: 
    l The 20-button LCD digital or electronic 
    telephone designated for programming 
    and maintenance, always connected to 
    station port 05. This telephone may be 
    used as a normal station when not used 
    for programming. 
    -or- 
    * An on-site ASCII terminal connected to an 
    optional maintenance port. 
    2 PERIPHERAL 
    HARDWARE DESCRIPTIONS 
    A wide variety of peripheral equipment is com- 
    patible with all three systems (see Figure 1). 
    Peripherals fall under four different categories: 
    digital telephones, electronic telephones, 
    Toshiba-supplied peripherals, or customer-sup- 
    plied peripherals. This section describes the 
    Toshiba-supplied equipment. When applicable, 
    system interface information is included. 
    Digital Telephonest 
    There are two digital telephone models avail- 
    able. The phones are enclosed in a stylish, 
    impact-resistant case with a charcoal gray matte 
    finish, and blend easily into any progressive 
    office environment. 
    Both digital telephone models and the digital 
    DSS console (see Digital Direct Station Selection 
    Console) have the same dimensions: 
    Height: 3.6 in. (92 mm) 
    Width: 7.3 in. (184 mm) 
    Length: 9.0 in. (229 mm) 
    In standard form, all digital telephones may be 
    wall mounted without additional equipment and 
    are hearing aid compatible. 
    t Requires Release 3 software. 
    -3- 
    i  
    						
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