Trillium Panther Ii Feature Module Iv System Manual

							Trillium Standard Practice 
Conditions 
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Preprogrammed messages can be left by any station user, but will only 
be seen by those users who have a Panther II Display Set. 
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Programming Required 
l Access codes (shown above) must be dialed from the Set which wishes to 
leave the message. 
PRIME LINE SELECT I PRIME LINE PREFERENCE 
Description 
This feature allows an individual station to have one specific line (01 to 20) 
designated as their Prime Line. This line would be accessed automatically 
when the user dials 9, or (if Auto Line Select is programmed for the Set) 
goes off-hook or presses the SPEAKER key. 
Prime Line Select should be pre-planned/assigned by the System Manager. 
Each of the lines in the system are put into one of fifteen Prime Lime 
Groups. A line can be in 
more than one Prime Line Group. Then each of 
the stations which will be using this feature, are placed in one of the fifteen 
Prime Line Groups. 
The choice of a Prime Line should take into account which lines each user 
has access to, and which lines will not conflict with other users in the 
system. Then, in order to program Prime Line at a Set, a System Manager 
will enter the appropriate 2-d@ Prime Line Access Code; either 00 for last 
line, or 01 to 20 for a specific line on the system. This allows simple, 
automatic access to the designated line for all outgoing calls. 
Conditions 
l If Prime Line Select is not programmed for a Set, when the user dials 9, 
goes off-hook or presses the SPEAKER key, the last line that they used 
will be selected. 
l If the last line and Prime Line are both busy, the next available line that 
the user has access to, will be selected. 
Programming Required 
l Access Code 202 - Prime Line Groups (to put lines into one of 15 Prime 
Line Groups) 
l Access Code 123 - Prime Line Preference (to put stations into Prime Line 
Groups) 
PRIVATE SPEED CALL - DIALING 
Description 
The 
Private Speed Call - Dialing feature allows the user to speed dial one of /: 
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							Panther II 820/1032/2064-105 
11 previously-stored numbers. Private Speed Call numbers can only be 
dialed from the Set at which the number is stored. To store Private Speed 
Call numbers, refer to Section 5, PRIVATE SPEED CALL - STORING. 
There are two methods of dialing a stored number: 
l BY CODE - Pressing the SPEED key, and then dialing the 2-digit number 
(&to 10) which corresponds to the stored telephone number, 
l BY ONE TOUCH SPEED DIAL - Pressing the DSS key which 
corresponds to the stored telephone number. 
Conditions 
Private Speed Call Numbers are subject to call restrictions. 
When Auto Hold is programmed, the SPEED key must be pressed before 
pressing the desired Speed Call key to avoid placing the selected line on hold. 
One Touch Speed Dialing is only possible for Private Speed numbers 
which have the corresponding DSS key programmed. See 
PROGRAMMABLE DSWSPEED in this Section. 
Programming Required 
None 
PRIVATE SPEED CALL - STORING 
Description 
A Panther Telephone Set can store 11 Private telephone numbers in Private 
Speed Call locations 00 to 10. Each speed call entry may comprise up to 26 
digits, including digits in the range O-9, pauses, hookswitch flashes and 
halts, as well as PBX/Centrex access codes. Automatic pauses, hookswitch 
flashes and halts can be entered into a dialing sequence by pressing the keys 
shown on the Set’s designation car4 i.e., press HOLD to insert a halt; press 
FLASH/CANCEL to insert a flash; press CONFERENCE to insert a pause. 
After a telephone number has been stored in one of the Speed Call locations 
(00 to lo), the telephone number will be dialed automatically when accessed 
by code or One Touch Speed Dial (see PRIVATE SPEED CALL - DIALING 
in this Section). 
Conditions 
None 
Programming Required 
None 
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							Trillium Standard Practice 
PROGRAMMABLE C.O. LINES 
Description 
Flexible C.O. Line Programming allows increased flexibility of C.O. lines 
on a set-by-set basis. Line keys can be programmed to be any possible line 
or line pool available on the system; e.g., a Panther 306 Set which normally 
has access to a block of three consecutive lines (e.g., Line 1,2 and 3), 
couid be reprogrammed for use on a Panther II 2064 system with access to 
any lines and/or line pools. 
To program any key to be a specific line key (or line pool key), the System 
Manager must follow the procedure outlined in the PROGRAMMABLE 
KEYS section of 
Panther II 820/1032/2064-205, Programming. 
Conditions 
l The Flexible C.O. Line feature is programmed from each Set, but the 
System Manager must still assign the flexibility, based on the 
station’s FLEXIBLE RINGING ASSIGNMENT, TOLL 
RESTRICIION, and TENANT TYPE. 
l The same line will be in more than one line pool, and a line can 
be both a line key and line pools on individual Sets. 
l Only one key can be programmed as a particular line. 
Programming Required 
l Programming of C.O. Lines is completed by the System Manager at each 
individual Set. 
PROGRAMUABLE DSSISPEED 
Description 
On Panther 306 and 612 Sets, the Direct Station Selection (DSS) keys can 
be individually programmed to have any station appear on any key. 
For other Panther Sets (Panther 1032,2064 and Display Sets), the 
programmable keys on each Set are preprogrammed as line keys. One or 
more line keys can be converted into DSS keys at each Set. To program 
any key to be a specific DSS key, the System Manager must follow the 
procedure outlined in the PROGRAMMABLE KEYS section of 
Panther II 
820/1032/2064-205, Programming. 
If 
Private Speed Call numbers and Common Speed Call numbers are stored 
using codes (00 - 10 and 20 - 99, respectively), codes 00 - 10 and 20 - 62 
will correspond to a particular DSS key for One Touch Speed Dialing. See 
the 
Panther II User Guides for more details on One Touch Speed Dialing. 
Conditions 
l Refer to the conditions stated in Section 5 for PRIVATE SPEED CALL, 
COMMON SPEED CALL and STATION TO STATION CALLING. 
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l Access to stations through a DSS key will be affected by INTERCOM 
TENANTING (see 
Section 4). 
l Only one DSS key can be programmed as a particular station. 
Programming Required 
Programming of DSS keys is completed by the System Manager at each 
individual Set. 
PROGRAMA4ABLE FEATURE KEYS 
Description 
Any line or DSS key located above the feature keys (on a Panther Set’s 
designation card) can be programmed as a Feature key to perform 10 special 
“one-touch” functions. 
The System Manager must follow the procedure outlined in the 
PROGRAMMABLE KEYS section of 
Panther II 820/1032/2064-20.5, 
Programming 
using the following access codes: 
Dial Access Code 
To Program a Key to be... 
050 Saved Number Redial 
057 Call Pickup - Local 
058 Call Pickup - Remote 
059 
Night Pickup 
060 Do Not Disturb 
061 Program 
Conditions 
If 
a key is used to perform any of the special functions listed above, the 
key’s functioning is still subject to the constraints of the feature itself; e.g., 
if a key is desired for Do Not Disturb, Access Code 060 (Do Not Disturb 
Capability) must be enabled for the set. 
Programming Required 
Programming 
of Feature keys is done by the System Manager at each 
individual Set. 
PROGRAMMABLE USER NAMES 
Description 
This feature allows the Master Attendant (preprogrammed as Station 10) to 
enter an S-character name for each station user (instead of the user’s station 
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							Trillium Standard Practice 
number) which will be displayed on all Panther II Display Sets in the 
system during call processing. For example, if Mary (at Station 15) calls a 
Panther II Display Set at Station 24, the LCD at Station 24 will read “CALL 
FM MARY” instead of “CALL FM Ext. 15”. ,,’ 
Conditions 
l A maximum of 8 characters per name are allowed. 
l Only the Master Attendant station can perform this feature. 
l The user name designated for each Set will remain activated until it is 
overwritten with another user name. 
Programming Required 
Programmming is completed from the Master Attendant Station 
(preprogrammed as Station 10). 
SAVED NUMBER REDIAL 
Description 
Any telephone number that is dialed can be saved for repeated short-term 
use. The telephone number will be stored until another number is saved. 
The number can be stored using one of the following methods: 
1. 
2. 
3. After hanging up from a call, the user can press the SPEED key, 
press * 
, and then press the SPEAKER key. 
After hanging up from a call, the user can press the key that is 
designated as a SAVED NUMBER REDIAL key (see Section 5, 
PROGRAMMABLE FEATURE KEYS). 
On the Panther II Display Set ONLY - After hanging up from a 
call, the user can press the S/N REDIAL key. 
Cbnditions 
l Up to 26 digits can be stored in the Saved Number Redial location. 
Programming Required 
None 
SET FEATURE CLEAR 
Description 
This 
capability allows the Master Attendant (preprogrammed as Station 10) 
to dial a code which will cancel currently-activated programming for Set 
features such as Internal Call Forwarding and Do Not Disturb for a specific 
Set, or for all Sets in the system simultaneously. This feature will clear 
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							Panther II 820/1032/2064-105 
only those features that were initialized by a user, Private Speed Call 
numbers or features that were set 
UD in Svstem Pro!zramming: will not be 
affected. NOTE: This feature is not to be confused with System Clear. 
Conditions 
l This capability is only available to the Master Attendant station 
(preprogrammed as Station 10). 
Programming Required 
None 
STATION TO STATION CALLING 
Description 
Station to Station calling can be done by accessing internal dial tone and 
pressing the desired Direct Station Selection key. If a Set does not have a 
DSS key, the intercom is selected and the 2-d@ station number is dialed. 
Conditions 
l In order for a Set to have station-to-station calling capability through DSS 
keys, a DSS key must be programmed for the station using the 
PROGRAMMABLE DSS/SPEED programming methods described in 
Panther II 82OlIO32/2064-205, Programmirg. 
l This feature can be affected by INTERCOM TENANTING (see Section 4). 
Programming Required 
Programming of DSS keys is done by the System Manager at an individual Set. 
TRANSFER OF MASTER ATTENDANT CAPABILITY 
Description 
The 
Master Attendant can transfer their capabilities to any other Set in the 
system (e.g., to a sub-attendant during a lunch hour). Refer to Section 4, 
FLEXIBLE MASTER STATION NUMBERING for a list of Attendant 
capabilities. When the Master Attendant returns, another code can be dialed 
from the new Master Attendant Set to return Attendant functionality. 
Conditions 
l Only the Master Attendant (designated during system programming) can 
perform this feature. 
l The station that you transfer the Master Attendant capabilities to, should 
be assigned with the same lines as the original Master Attendant Set. 
Programming Required 
Programming of this feature is done from the Master Attendant station 
(preprogrammed as Station 10). 
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							Trillium Standard Practice 
TRANSFER RINGING I TRANSFER RINGING RETURN ,! 
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Description 
The 
Transfer Ringing feature allows incoming external calls to be 
transferred (unsupervised) to any Panther Telephone Set in the system (even 
if the Set is busy). The call can be transferred simply by pressing the 
FLASH/CANCEL key (if programmed as a TRANSFER key - see Section 
4, FLASHKANCELKRANSFER), or by pressing the line key that the call 
came in on, then dialing the 2-digit number of the station to which the call 
will be transferred (or pressing the appropriate DSS key, if available). Even 
if the Set is busy, when the person transferring the call hangs up, the 
transferred call will be automatically camped on to the busy station for a 
preprogrammed length of time (see Section 4, CAMP-ON). 
If the call is not answered within a predetermined length of time 
(TRANSFER RINGING TIME), the call will return as stated in Section 5, 
CALLBACK. 
Conditions 
l When a Set receives Transfer Ringing, the user can pick up the handset or 
press the SPEAKER key and be automatically connected to the transferred 
caller. 
Programming Required 
Some 
or all of the following programming codes may be used: 
l Access Code 050 - Camp-On Duration 
l Access Code 051- Camp-On Tone Interval 
l Access Code 104 - Transfer Ringing Return 
l Access Code 005 - Flash / Cancel / Transfer 
l Access Code 017 - Transfer Ringing Time 
ZONE PAGING 
Description 
Paging announcements can be made to a group of Sets which have been 
programmed into a specific paging zone (see Section 4, ZONE PAGING 
GROUPS). By dialing the corresponding paging number from 8 1 to 95, an 
announcement can be made to a specific zone or to all zones simultaneously. 
Conditions 
l A station can be put in more than one zone paging group. 
Programming Required 
l Access Code 122 - Zone Paging Groups 
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							Panther II 820/1032/2064-105 
6. PANTHER II DISPLAY SET FEATURES 
32-CHARACTER LIQUID CRYSTAL DISPLAY (LCD) 
The most prominent feature of the Panther II Display Set is its visual 
prompts and messages appearing in the 32-character LCD. The LCD 
comprises two rows of 16 characters. The prompts and messages make the 
telephone easy to use. By looking at the LCD, the Set user knows, for 
example: the number of the station the user is talking to; the station on hold; 
the station calling; the C.O. line that is being transferred, the telephone 
number being dialed; and the variety of alternatives the user has and how to 
select them for a particular operation. On the display, the initial “L” 
precedes a Line Number, and the initial “S” precedes a Station Number. 
When the Panther II Display Set is idle, the top row shows the current date, 
day of the week and time (using a 12-hour clock), and the bottom row 
shows the station number (and the user’s name, if programmed). 
While talking to another party, the LCD displays the elapsed time of the call 
in the top right portion of the display, a useful feature for long-distance 
calls. The user can also program reminders and messages to appear for 
meetings and appointments, or can leave a message for other Display Sets in 
the system. See also LCD INTENSITY CONTROL in this section. 
ALARM REMINDER MESSAGES 
The Panther II Display Set allows the user to program a time and/or 
message as a reminder, on a one-time or daily/weekly basis. Programming 
of a time and message is done from the keypad. When the programmed 
message time arrives, the message will be displayed for 60 seconds and an 
alarm will sound. The message can be cancelled at any time. 
The message takes the following format: the date appears in the top left 
comeq the day of the week appears in the middle of the top row, and the 
time is shown on the top right comer. The reminder message itself is 
displayed on the bottom row of the LCD. 
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							Trillikn Standard Practice 
CALLING PARTY IDENTIFICATION 
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When an external call is ringing at a Display Set, the LCD shows the date 
and time in the top row and the number of the ringing line in the bottom 
row. 
Example: 
5/04 THU Ii:15 
RfNGlilG 2 
When another station in the system calls a Display Set, the LCD on the 
Display Set shows the date and time in the top row and the station that is 
calling in the bottom row. If the caller’s name has been programmed into 
the system, it will appear instead of the station. 
Example: 
304 THU II:20 
CALL FM Ext. 12 
5/04 THU 11:25 
CALL FM TONY 
When you place an internal call from a Display Set, the LCD will show 
you the type of call on the top row - either CALLING VOICE, CALLING 
TONE or CALLING B.O.T. (which stands .for Busy Override Tone).The 
station number of the set you’re calling will be shown on the left-hand 
side of the bottom row following the initial “S”, and the caller’s name 
(if programmed) will be shown on the right-hand side of the bottom row. 
CALL TIMER DISPLAY 
The timer on the LCD starts for each external connection as soon as the 
system clock starts timing the duration of the call. The duration of a call, 
conference, line on hold, etc., appears in the form of 0O:OO (minutes and 
seconds) and is always shown on the top right of the display. The timer 
updates itself every 5 seconds. 
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							Panther II 820/1032/2064-105 
CALL TRANSFER DISPLAY 
When a call is transferred to an idle station, the bottom row of the idle 
station’s LCD will show the number of the line (L) that is being transferred, 
followed by the word RINGING. The top row will show date and time. 
After a preprogrammed length of time, if the station does not answer the 
transferred call, the call will be re-routed to the Callback destination (see 
Section 5, CALLBACK). The LCD of the Set receiving the Callback 
notification will show the line number (L), followed by the words 
RINGING BACK on the bottom row. The top row will show date and 
time. 
CAMP-ON DISPLAY 
When a call is camped-on, the busy station’s LCD will show the line 
number (L) that is currently in use and the call time on the top row of the 
display. The bottom row of the display will show the number of the line 
that is camping-on (L), followed by the word CAMP. 
C.O. LINE RINGING DISPLAY 
The oldest ringing line is displayed on the bottom row of the LCD, 
following the word RINGING and the initial “L”, with the date and time 
shown on the top row. Only one ringing line is displayed at a time. 
Once connected, the line number moves to the top left of the display, and 
the call timer starts timing the duration of the call. The call time appears on 
the top right of the LCD. 
CONFERENCE DISPLAY 
When a conference is established, the lines and/or stations connected will be 
displayed on the LCD. 
For EXTERNAL conferencing, the date and time will be replaced on the top 
row by the call timer display, once the conference is established. The first 
line used to set up the 3-party external conference is displayed on the top left 
side of the display (following the initial “L”); the second line used to set up 
the 3-party conference appears on the bottom left side (following the initial 
“L”), with the word CONFERENCE shown on the right side of the bottom 
row. 
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