Tripp Lite 8 Port Kvm Manual

							Owner’s Manual
Copyright © 2011 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
8- and 16-Port NetCommander™  
Cat5 Rackmount KVM Switches
Models: B072-008-1 and B072-016-1
WARRANTY
 
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Tripp Lite World Headquarters1111 W. 35th Street, Chicago, IL 60609 USAwww.tripplite.com/support
Note:  Follow these installation and operating procedures to ensure correct performance and to prevent damage to this unit or to its connected devices. 
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							1. Features 3
2. System Components 3
3. Compatibility 3
4. Configuration 3
4.1 Front Panel  3
4.2 Back Panel 4
5. Installation 4
5.1 Rackmount Considerations  4
5.1.1 Ambient Operating Temperature 4
5.1.2 Airflow 4
5.1.3 Circuit Overloading 4
5.2 Rackmounting the NetCommander KVM  4
5.3 Pre-Installation Guidelines 4
5.4 Connecting the NetCommander KVM System 5
5.5 NetCommander Server Interface Unit (SIU) 5
5.5.1 PS/2 Server Interface Unit 5
5.5.2 USB Server Interface Unit 6
5.6 Connecting the Power Supply  6
5.7 Resetting the KVM Switch 6
5.8  Cascading NetCommander KVM Switches 7
6. Operation 8
6.1 Basic Operation  8
6.1.1 Pushbuttons 8
6.1.2 Keyboard Hotkeys 8
6.1.3 On-Screen Display (OSD) 8
6.2 On-Screen Display (OSD) Functions  8
6.3 On-Screen Display (OSD F2 Settings 9
6.3.1 General 9
6.3.2 Ports 11
6.3.3 Time 11
6.3.4 Users 12
6.3.5 Security 12
7. Software 13
7.1 Firmware Upgrade Computer Requirements  13
7.2 Firmware Upgrade Software Requirements 13
7.3 Performing a Firmware Upgrade 13
7.4 Physical Installation 13
7.5 Current Firmware Verification 13
7.6 Firmware Upgrade 16
8. Troubleshooting 17
9. USB/SUN Combo Keys 17
10. Specifications 18
11. FCC Radio/TV Interference Notice 18
12. Warranty & Registration 19
12.1 1-Year Limited Warranty  19
12.2 Warranty Registration 19
2
Table of Contents
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•	Access and control multiple computers from a single console
•	Hot-swappable: disconnect and reconnect USB computers without rebooting
•	Auto-scan: with variable time interval
•	Compact design: 1U rack mountable 
•	Easy port selection using (1) On Screen Display (OSD), (2) front panel pushbuttons or (3) keyboard  Hotkeys key sequences
•	Expandable: control up to 256 computers by adding additional KVM switches
•	Simple cable management: use standard Cat5e/6 patch cord (maximum distance 100 ft) to connect to each computer
•	Multi-platform: supports PS/2 and USB computers/servers
•	Optional B051-000 IP Remote Access Unit to access the NetCommander over IP
•			The	 NetCommander	 Cat5	KVM	 Switch	 consists	 of:
•			B072-008-1	 (8-Port)	or	B072-016-1	 (16-Port)	Cat5	KVM	 Switch
•			Rackmount	 hardware
•			1	serial	 download	 cable	(DB9	 Female	 to	RJ11	 Male)	 for	firmware	 upgrade
•			C13	 to	5-15P 	power	 cord
•			Owner’s	 Manual	CD
Accessories (available separately from Tripp Lite) include:
•	 Server	 interface	units	(SIU)—PS/2	 (model	B078-101-PS2)	 or	USB	 (model	 B078-101-USB)
•	 Cat5e/6	 cables	(Tripp	 Lite	model	 series:	 N001-,	 N002-,	N201-,	N202-	or	N105-)
•	The NetCommander Cat5 KVM Switch is compatible with:
•	 PS/2 and USB computers/servers
•		Video	 resolutions	 up	to	1600	 x	1200	 @	75Hz
•	 All major operating systems
1. Features
4. Configuration
2. System Components
3. Compatibility
4.1 Front Panel
Figure 4.1 B072-016-1 NetCommander KVM front panel
1   Port Select Buttons: Press these buttons to toggle back and forth between ports. Pressing bo\
th      "Select" buttons at the same time also performs a system reset.
2   "Port Selected" LED: The "Port Selected" LED will illuminate above the port that is currently\
 selected.
3   "CPU On" LED: The "CPU On" LEDs will illuminate for all ports that have a server conne\
cted (server must be powered on).
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5. Installation
4
5.2 Rackmounting the NetCommander KVM
Use the L-shaped brackets and screws provided to mount the KVM in a server rack as  
illustrated below.
Figure 5.2 Connecting the L-shaped bracket
Insert screws to connect to rack
Insert screws to connect to Switch side panel
•	Switch off all computers
•	Ensure that the cables are not close to any sources of electrical noise interference such as fluorescent lights, HVAC systems or motors 
•	Ensure that the distance between any computer and the KVM switch does not exceed 100 ft.
•	Shut down all PS/2 computers. If you plug the keyboard and mouse connect\
ors into an active PC, they may not work.
5.3 Pre-Installation Guidelines
4. Configuration (continued)
The ambient operating temperature in the rack may be an issue and depends on the rack load and       
ventilation. When installing the KVM switch in a closed or multi-unit rack assembly, make sure that the      
temperature will not exceed the maximum rated ambient temperature.
Ensure that the airflow through the rack is not compromised.
When connecting the KVM switch to the supply circuit, consider the effect that overloading of circuits 
might have on over-current protection and supply wiring. 
Reliable grounding of all rack-mounted equipment must be maintained.
To protect against circuit overloading you should connect your Console KVM and attached computers/servers to a Tripp Lite SmartPro™ or SmartOnline® UPS System.
5.1 Rackmount Considerations
5.1.1 Ambient Operating Temperature
5.1.2 Airflow
5.1.3 Circuit Overloading
Figure 4.2 B072-016-1 NetCommander KVM rear panel
4.2 Back Panel
1 Power Socket: The power cord from the AC power source plugs in here.
2   Firmware Upgrade Port:	Insert	the	included	firmware	upgrade	cable	here	to	download	firmware	upgrade data.
3 CPU Port Section: Insert the Cat5/5e/6 cable from each PC or server.
4 KVM Console Ports: The keyboard, monitor and mouse plug in here.
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5.4 Connecting the NetCommander KVM System
5
5. Installation (continued)
The Server Interface Unit receives power from the connected computer. In the case of the NetCommander	PS/2	Server	 Interface	 Unit	(B078-101-PS2),	 power	is	drawn	 from	the	keyboard	 port.	In	the	case	 of	the	 NetCommander	 USB	Server	 Interface	 Unit	(B078-101-USB),	 power	is	drawn	 from	the	USB port. SIUs allow a computer/server to be located up to 100 ft. from the KVM switch.
5.5 NetCommander Server Interface Unit (SIU)
Figure 5.5.1 NetCommander PS/2 Server Interface Unit
SIU = Server Interface Unit
5.5.1 PS/2 Server Interface Unit
NetCommander	B072-016-1	KVM	Switch
Cat 5e/6 CableCat 5e/6 Cable
SIU
SIU
SIU
Connecting a NetCommander PS/2 Server Interface Unit (B078-101-PS2)
1. Shut	down	 the	computer	 being	connected	 to	the	 B078-101-PS2	 (SIU)
2. Connect	the	B078-101-PS2	 VGA	connector	 to	the	 computers	 VGA	port
3. Connect	 the	B078-101-PS2	 PS/2	Keyboard	 connector	to	the	 computers	 PS/2	Keyboard	 port
4. Connect	the	B078-101-PS2	 PS/2	Mouse	 connector	 to	the	 computers	 PS/2	Mouse	 port
5. Connect	 one	end	of	the	 Cat5e/6	 patch	cable	to	the	 RJ45	 port	on	the	 B078-101-PS2*
6. Connect	 the	other	 end	of	the	 Cat5e/6	 patch	cable	to	the	 desired	 RJ45	CPU	port*
7.	Repeat these steps for each additional PS/2 computer/server you are connecting to the KVM
*	Cat5e/6	 cable	should	 be	no	 longer	 than	100	ft.
Up to 100 ft.
SIU
To computer's mouse port
To computer's keyboard port
To computer's VGA 	port
Figure 5.4  NetCommander KVM system connections
Connect each computer to the KVM using a Server Interface Unit (SIU) and Cat5e/6 patch cable. Figure	 5.3	illustrates	 the	connection	 options.
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5. Installation (continued)
1. Plug in the KVM. Use only the power cord supplied with the unit.
2. Switch ON the computers. 
5.6 Connecting the Power Supply
To reset the KVM switch, press both "Select" buttons on the front panel s\
imultaneously. The Server Interface Units are unaffected by this reset.
5.7 Resetting the KVM Switch
Connecting a NetCommander USB Server Interface Unit (Model # B078-101-USB)
1. Connect	the	B078-101-USB	 VGA	connector	 to	the	 computers	 VGA	port
2. Connect	 the	B078-101-USB	 USB	connector	 to	the	 computers	 USB	port
3. Connect	 one	end	of	the	 Cat5e/6	 patch	cable	to	the	 RJ45	 port	on	the	 B078-101-USB*
4. Connect	 the	other	 end	of	the	 Cat5e/6	 patch	cable	to	the	 desired	 RJ45	CPU	port*
5. Repeat these steps for each additional USB computer/server you are connecting to the KVM
*	Cat5e/6	 cable	should	 be	no	 longer	 than	100	ft.
Figure 5.4.2 NetCommander USB Server Interface UnitSIU = Server Interface Unit
5.5.2 USB Server Interface Unit
Up to 100 ft.
To	VGA 	portTo USB port
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Figure 5.9 Cascading NetCommander KVM Switches
SIU = Server Interface Unit
5. Installation (continued)
To cascade two or more NetCommander KVM Switches, follow the instructions below. You can connect 
up to 256 computers/servers in a complete 2-level installation. Note: The distance between the first- and 
second-level KVMs, and between the second-level KVMs and connected computers, cannot total more 
than 100 ft.
1. Connect	a	CPU	 port	on	the	 NetCommander	 KVM	Switch	 to	a	B078-101-PS2	 SIU	using	 a	Cat5e/6	cable
2. Connect	 the	B078-101-PS2's	 VGA	connector	 to	the	 VGA 	console	 port	of	the	 NetCommander	 KVM	Switch being cascaded
3. Connect	the	B078-101-PS2's	 keyboard	and	mouse	 connectors	 to	the	 PS/2	 console	 ports	on	the	NetCommander KVM Switch being cascaded
4. Repeat steps 1 through 3 for each  additional NetCommander KVM Switch being cascaded
5. Connect	 any	USB	 servers	 to	the	 cascaded	 B072-Series	 KVM	Switch	 using	the	B078-101-USB
6. Connect	 any	PS/2	 servers	 to	the	 cascaded	 B072-Series	 KVM	Switch	 using	the	B078-101-PS2
Note:  In order to access the cascaded KVM's OSD, you must change the cascaded KVM's\
 Hotkey (see 
page 10 for details). Once the cascaded NetCommander KVM Switch is accessed, the only way to 
access the cascaded KVM's ports is via the cascaded KVM's keyboard Hotkeys or OSD. If the cas-
caded KVM's OSD security is set to On, the only way to access the cascaded KVM's ports is by 
using your password to access the OSD.
5.8 Cascading NetCommander KVM Switches
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6. Operation
6.1 Basic Operation
6.2 On-Screen Display (OSD) Functions
The NetCommander KVM Switch provides three methods for accessing connected computers; 
Pushbuttons, Keyboard Hotkeys and On-Screen Display (OSD).
Press the pushbuttons on the front panel of the KVM to toggle between the connected computers.
6.1.1 Pushbuttons
6.1.2 Keyboard Hotkeys
Keyboard hotkeys allow you to toggle between ports using the keyboard. To access the first accessible port after the currently selected port, press and release the [Shift] key, and then press and release the plus [+] key. To access the first accessible port prior to the currently selected port, press and release the [Shift] key, and then press and release the minus [-] key.
6.1.3 On-Screen Display (OSD)
To access the OSD, press and release the [Shift] key twice. When activated, the OSD main page opens with the port list displayed. Ports that have a powered-on computer conn\
ected to them will be displayed using Blue text. Ports that do not have a computer connected to them, or\
 that have a powered-off com-puter	connected,	will	be	displayed	using	Gray	text.	By	default,	ports	that	are	displayed	in	Gray	will	not	be	accessible to the user. If you want to be able to access these ports, you must turn off the Auto Skip setting in the General section of the OSD. (See the General section under On-Screen Display OSD F2 Settings for details).Selecting a PortTo select a port in the OSD main page, use the [] and [] keys to highlight the desired port, and then 
press the [Enter] key.
The OSD main menu displays the various functions that can be performed using keyboard keys. These functions are described in the following sections.
F1 – HELP Press	the	[F1]	key	to	access	the	HELP screen. The HELP screen displays the functions that are available, and what keys are used to activate them.
F2 – SETTINGS Press	the	[F2]	key	to	pull	up	the	OSD	SETTINGS	screen.	From	this	screen	you	can	configure	the	KVM	and add/edit user accounts. The F2 – SETTINGS section is described in detail in the On-Screen Display (OSD) F2 Settings section.
F4 – SCAN Press	the	[F4]	key	to	initiate	an	Auto	Scan.	When	initiated,	an	Auto Scan automatically switches between accessible ports at a pre-determined time interval. By default, each por\
t is scanned for 30 seconds. The scan interval can be edited in the Time settings screen. (See Time section under On-Screen Display OSD F2 Settings for details) During an Auto Scan,	press	the	[F4]	key	to	stop	the	scan	at	the	currently	selected	port.
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6.3 On-Screen Display (OSD) F2 SETTINGS
9
6. Operation (continued)
6.3.1 General
F5 – TUNING As computers are located further away from the KVM switch, the video can\
 become distorted. In the event you are experiencing poor video quality, the TUNING	function	can	be	used	to	correct	it.	Press	the	[F5]	key to display the currently selected port, with the TUNING	bar	displayed.	Use	the	[←]	and	[→]	keys	to	make	the	necessary	adjustments.	When	you	are	finished,	press	the	[Esc]	key	to	go	back	to	the	OSD.	Note: Tuning is performed on a port-by-port basis. You will need to adjust each port individually.
F6 – MOVE LABEL By default, the label that displays each ports Port Name appears in the top-center of the screen, but it can be	moved	anywhere	on	the	screen	that	you	want.	Press	the	[F6]	key	to	display	the	currently	selected	port	and	its	label.	Use	the	[↑],	[↓],	[←]	and	[→]	keys	to	move	the	label	to	the	desired	location,	and	then	press	the [Esc] key to go back to the OSD. Note: Setting the label location is performed on one port at a time. You can move the label to different locations on different ports.
F10 – NEW MONITOR – DDC2 In the event that one of the connected computers does not display an ima\
ge on the console monitor (e.g.	You	get	the	error	message	‘Unable	to	Display	 Video	Mode’),	you	may	need	to	update	the	DDC	information being used by the console monitor. To do this, follow the steps below.
1.	 Remove	the	SIU	VGA	connectors	from	the	connected	computers,	while	leaving	the	PS/2	and	/or	USB	connectors plugged in.
2.	 Open	the	OSD	main	menu	and	press	the	[F10]	key.	 The	OSD	will	flash	the	message	“Please	Wait.”	When that message disappears, the update is complete.
3.	 Reconnect	the	SIU	VGA	connectors	to	the	connected	computers.	 You	should	now	be	able	to	display	video from all of the remote computers.
SettingDescription
SecurityBy default, the Security setting is turned off. To activate the Security setting, highlight it and press the [Spacebar]. Upon pressing the [Spacebar], you\
 will be prompted to enter the administrator password in order to change the Security set-ting.	The	default	administrator	password	is	 ADMIN.	For	security	purposes,	it	is	recommended that you update the administrator password to something uniq\
ue. (See the Security Settings section for details) Note: When security is activated, the keyboard hotkey commands are disabled, leaving the OSD as the only way for you to locally access the connected computers. Upon pressing the [Shift] [Shift] invocation command, you will be prompted to enter your password before the OSD can be accessed. The security settings in this OSD are exclusive to the local console, and do not affect the remote access security settings.
Press	the	[F2]	 key	to	pull	 up	the	OSD SETTINGS	screen.	 From	this	screen	 you	can	configure	 the	KVM	and add/edit user accounts. The pages that follow describe the sections of the F2 SETTINGS page, and the settings included in them. Note: When local security is turned on, the KVM administrator is the only one that can access the F2	SETTINGS page.
Highlight the General option and press the [Enter] key to open the GENERAL SETTINGS page. This page allows	you	to	turn	the	KVMs	local	security	settings	on/off,	as	well	as	to	configure	some	of	the	basic	KVM	settings. The table below describes the settings found in this page.
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
HotkeyBy default, the hotkey used in keyboard hotkey commands and to open the \
OSD is the [Shift] key, but this can be changed to any of the four options below. To toggle between commands, highlight the Hotkey option and press the [Spacebar] key.
(SH-SH)•	 Press	and	release	the	[Shift]	key	twice	to	open	the	OSD.•	 Press	and	release	the	[Shift]	key,	and	then	press	and	release	the	plus	[+]	key	to switch to the next accessible port.•	 Press	and	release	the	[Shift]	key,	and	then	press	and	release	the	minus	[-]	key	to	switch to the previous accessible port.
(CL-CL)•	 Press	and	release	the	Left	[Ctrl]	key	twice	to	open	the	OSD;	or,	press	and	release the Right [Ctrl] key, and then press and release the Left [Ctrl] key.•	 Press	and	release	either	[Ctrl]	key,	and	then	press	and	release	the	plus	[+]	key	to switch to the next accessible port.•	 Press	and	release	either	[Ctrl]	key,	and	then	press	and	release	the	minus	[-]	key	to switch to the previous accessible port.
(CLF11)•	 Press	and	release	either	[Ctrl]	key,	and	then	press	and	release	the	[F11]	key	to	open the OSD.•	 Press	and	release	either	[Ctrl]	key,	and	then	press	and	release	the	plus	[+]	key	to switch to the next accessible port.•	 Press	and	release	either	[Ctrl]	key,	and	then	press	and	release	the	minus	[-]	key	to switch to the previous accessible port.
(PRSCR)•	 Press	and	release	the	[Print	Screen]	key	once	to	open	the	OSD.•	 When	you	choose	[Print	Screen]	as	your	hotkey,	the	keyboard	hotkey	com-mands are disabled, leaving the OSD as the only way to access the connec\
ted computers.
AutoskipBy default, the Autoskip setting is enabled, which prevents users from access-ing	ports	that	either	don’t	have	a	computer	connected	to	them,	or	that	have	a	powered-off computer connected to them. To toggle this setting on/off, highlight it and press the [Spacebar] key.
Serial PortBy default, the Serial Port	setting	is	enabled,	which	allows	a	local	firmware	upgrade to be performed. To toggle this setting on/off, highlight it and press the [Spacebar] key. Note: This setting affects the firmware upgrade port only, and has nothing to do with the Serial port on the back of the unit.
Keyboard LanguageBy default, the Keyboard Language setting is set to US English, but it can be	changed	to	French (FR) or German (DE). To toggle between these three language settings, highlight the Keyboard Language setting and press the [Spacebar] key.
Switch NameBy default, the switch name is NETCOMMANDER 16IP, but this can be changed. Simply move the OSD cursor to the Switch Name and type in the desired	name.	Delete	any	characters	that	you	don’t	want.	The	Switch Name can be	up	to	18	characters	in	length,	with	spaces	counting	as	characters.
F7	–	DefaultsYou	can	restore	the	default	settings	of	the	local	OSD	by	pressing	the	[F7]	key.	When	pressed,	you	will	be	prompted	to	confirm	that	you	wish	to	continue.	If	yes, press the [Y] key to restore the default values. Note: All of the local OSD settings, including Security and User Settings, will be restored.
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