Tripp Lite 8 Port Kvm Manual
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5. Installation (continued)
1. Plug in the KVM. Use only the power cord supplied with the unit.
2. Switch ON the computers.
5.6 Connecting the Power Supply
To reset the KVM switch, press both "Select" buttons on the front panel s\
imultaneously. The Server Interface Units are unaffected by this reset.
5.7 Resetting the KVM Switch
Connecting a NetCommander USB Server Interface Unit (Model # B078-101-USB)
1. Connect the B078-101-USB VGA connector to the computers VGA port
2. Connect the...](http://img.usermanuals.tech/thumb/78/104982/w64_8-port-kvm-manual-1526561701_d-5.png "Page 6
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5. Installation (continued)
1. Plug in the KVM. Use only the power cord supplied with the unit.
2. Switch ON the computers.
5.6 Connecting the Power Supply
To reset the KVM switch, press both \"Select\" buttons on the front panel s\
imultaneously. The Server Interface Units are unaffected by this reset.
5.7 Resetting the KVM Switch
Connecting a NetCommander USB Server Interface Unit (Model # B078-101-USB)
1. Connect the B078-101-USB VGA connector to the computers VGA port
2. Connect the...")
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6.3 On-Screen Display (OSD) F2 SETTINGS
9
6. Operation (continued)
6.3.1 General
F5 – TUNING As computers are located further away from the KVM switch, the video can\
become distorted. In the event you are experiencing poor video quality, the TUNING function can be used to correct it. Press the [F5] key to display the currently selected port, with the TUNING bar displayed. Use the [←] and [→] keys to make the necessary adjustments. When you are finished, press the [Esc] key to go back to the OSD....](http://img.usermanuals.tech/thumb/78/104982/w64_8-port-kvm-manual-1526561701_d-8.png "Page 9
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6.3 On-Screen Display (OSD) F2 SETTINGS
9
6. Operation (continued)
6.3.1 General
F5 – TUNING As computers are located further away from the KVM switch, the video can\
become distorted. In the event you are experiencing poor video quality, the TUNING function can be used to correct it. Press the [F5] key to display the currently selected port, with the TUNING bar displayed. Use the [←] and [→] keys to make the necessary adjustments. When you are finished, press the [Esc] key to go back to the OSD....")
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
HotkeyBy default, the hotkey used in keyboard hotkey commands and to open the \
OSD is the [Shift] key, but this can be changed to any of the four options below. To toggle between commands, highlight the Hotkey option and press the [Spacebar] key.
(SH-SH)• Press and release the [Shift] key twice to open the OSD.• Press and release the [Shift] key, and then press and release the plus [+] key to switch to the next...](http://img.usermanuals.tech/thumb/78/104982/w64_8-port-kvm-manual-1526561701_d-9.png "Page 10
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
HotkeyBy default, the hotkey used in keyboard hotkey commands and to open the \
OSD is the [Shift] key, but this can be changed to any of the four options below. To toggle between commands, highlight the Hotkey option and press the [Spacebar] key.
(SH-SH)• Press and release the [Shift] key twice to open the OSD.• Press and release the [Shift] key, and then press and release the plus [+] key to switch to the next...")
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
6.3.2 Ports
6.3.3 Time
Highlight the Ports option and press the [Enter] key to open the Port Settings page. This page allows you to edit port names, set the remote computer keyboard type, and set the h\
otkey for ports that have second level KVM switches connected to them. The table below describes each of these settings.
ColumnDescription
NAMEThe first column displays the name associated to each port. You can change this...](http://img.usermanuals.tech/thumb/78/104982/w64_8-port-kvm-manual-1526561701_d-10.png "Page 11
1111
6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
6.3.2 Ports
6.3.3 Time
Highlight the Ports option and press the [Enter] key to open the Port Settings page. This page allows you to edit port names, set the remote computer keyboard type, and set the h\
otkey for ports that have second level KVM switches connected to them. The table below describes each of these settings.
ColumnDescription
NAMEThe first column displays the name associated to each port. You can change this...")
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
6.3.4 Users
6.3.5 Security
The Users option can only be accessed when Security is enabled in the General Settings page. (See General under On-Screen Display OSD F2 Settings section for details.) Highlight the Users option and press the [Enter] key to open the User Settings page. In the column on the left side of the screen, all of the ports on the KVM are listed. On the right side of the screen, there \
are 6 columns; one...](http://img.usermanuals.tech/thumb/78/104982/w64_8-port-kvm-manual-1526561701_d-11.png "Page 12
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6. Operation (continued)
6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
6.3.4 Users
6.3.5 Security
The Users option can only be accessed when Security is enabled in the General Settings page. (See General under On-Screen Display OSD F2 Settings section for details.) Highlight the Users option and press the [Enter] key to open the User Settings page. In the column on the left side of the screen, all of the ports on the KVM are listed. On the right side of the screen, there \
are 6 columns; one...")
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7. Firmware Upgrade (continued)
7.6 Firmware Upgrade
Once you have determined that your KVM and/or SIU(s) need to be upgrad\
ed, follow the steps below to install the new firmware.
1. In the Firmware Upgrade Utility main screen, open the Options drop-down menu at the top of the screen and select the Com Port option. Select the com port of the upgrade computer that the Firmware Upgrade Cable is connected to and click OK.
2. Open the File drop-down menu at the top of the screen and select the Open...](http://img.usermanuals.tech/thumb/78/104982/w64_8-port-kvm-manual-1526561701_d-15.png "Page 16
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7. Firmware Upgrade (continued)
7.6 Firmware Upgrade
Once you have determined that your KVM and/or SIU(s) need to be upgrad\
ed, follow the steps below to install the new firmware.
1. In the Firmware Upgrade Utility main screen, open the Options drop-down menu at the top of the screen and select the Com Port option. Select the com port of the upgrade computer that the Firmware Upgrade Cable is connected to and click OK.
2. Open the File drop-down menu at the top of the screen and select the Open...")
1111 6. Operation (continued) 6.3 On-Screen Display (OSD) F2 SETTINGS (continued) 6.3.2 Ports 6.3.3 Time Highlight the Ports option and press the [Enter] key to open the Port Settings page. This page allows you to edit port names, set the remote computer keyboard type, and set the h\ otkey for ports that have second level KVM switches connected to them. The table below describes each of these settings. ColumnDescription NAMEThe first column displays the name associated to each port. You can change this by moving the cursor to the desired port name and simply typing over the ex\ isting name with the desired name. Port names can be up to 15 characters in length, with \ spaces counting as characters. KBThe second column displays the keyboard type associated with each port. \ By default, each port is set to PS, which works with Intel-based computers and UNIX serve\ rs connected using a B078-101-USB. To toggle this setting between the options listed below, move the cursor to the desired port, press the [Tab] key to move to the KB column, and then press the [Spacebar] key. • PS – Intel-based computers and UNIX servers connected using a B078-101-USB• U1 – HP UX• U2 – Alpha UNIX, SGI or Open VMS• U3 – IBM AIX HKEYBy default, the HKEY setting for each port is NO, which means that a computer is connected to it. When a second level KVM is connected to a port, you need to update this \ setting to display its hotkey. To toggle this setting between the various hotkeys, move the cursor to the desired port, press the [Tab] key to move to the HKEY column, and then press the [Spacebar] key. Highlight the Time option and press the [Enter] key to open the Time Settings page. This page lists all of the KVM ports on the left, and 3 time columns on the right, which are de\ scribed below. SCN – Sets the amount of time spent on the selected port during an Auto Scan. The default scan interval is 30 seconds. A setting of 000 causes the corresponding port to be skipped during an Auto Scan. LBL – Sets the amount of time that the port’s label is displayed on screen. The default label display time is 30 seconds. A setting of 999 causes the label to be displayed continuously. A setting of 000 causes the label not to appear at all. T/O – When Security is enabled, you set the KVM to logout after a specified amount of time. When this time is reached, entering the OSD invocation command brings up a pr\ ompt asking you to enter a password, which is required to regain access to the KVM. The default timeout value is 30 seconds. A setting of 999 disables the timeout function. Note: A setting of 000 causes the KVM to logout immediately, not allowing the user enough time to hit the OSD invocation command to p\ ull up the password prompt. It is recommended that you always keep the timeout setting at 5 seconds or high\ er. If you set the timeout setting at 000 and get locked out of the KVM, turn the unit off and then\ back on. When turned back on, you will be able to use the OSD invocation command to pull up the passwo\ rd prompt and regain access to the OSD. To set the time periods mentioned above, follow the steps below. 1. Move the cursor to the desired port row and press the [Tab] key to jump to the desired column. 2. When the cursor is moved to the desired column, simply type in the time \ interval. 201107078 93-2520.indd 118/3/2011 4:38:30 PM
1212 6. Operation (continued) 6.3 On-Screen Display (OSD) F2 SETTINGS (continued) 6.3.4 Users 6.3.5 Security The Users option can only be accessed when Security is enabled in the General Settings page. (See General under On-Screen Display OSD F2 Settings section for details.) Highlight the Users option and press the [Enter] key to open the User Settings page. In the column on the left side of the screen, all of the ports on the KVM are listed. On the right side of the screen, there \ are 6 columns; one for each user account. For example, column 1 represents the first user account that is displayed in the Security Settings page. (See the Security Settings section for details.) The letters in each column represent the access rights that the corresponding user account has for the corresponding port. There are three types of access a user can be given to a port, which are described below. • Y – A Y signifies that the corresponding user account has full access rights to the corresponding port. • V – A V signifies that the corresponding user account has view-only access rights to the corresponding port, meaning that they can view the remote video, but are not allowed t\ o control the connected computer with the keyboard and mouse. • N – A N signifies that the corresponding user account is not allowed to access the corresponding port. To change the User settings, the administrator must follow the steps below. 1. In the User Settings page, use the [↓] and [↑] keys to move the cursor to the desired port row. 2. Use the [←] and [→] keys to move the cursor to the desired account column. 3. Press the [Spacebar] key to toggle between the different access types. The Security option can only be accessed when Security is enabled in the General Settings page. (See General under On-Screen Display OSD F2 Settings section for details) Highlight the Security option and press the [Enter] key to open the Security Settings page. The Security Settings page displays all of the available accounts for the KVM; 1 administrator, 1 supervisor and 6 users. The first column lists the account Name, the second column lists the account Password, and the third column lists the account Type. The three available account types are described below. • Administrator – There is one administrator account available. The administrator has full access to all ports and settings on the KVM. The administrator is the only account that can access the F2 SETTINGS menu in the OSD. • Supervisor – There is one supervisor account available. The supervisor has full access to all ports on the installation, but is not allowed to access the F2 SETTINGS menu in the OSD. The supervisor is allowed to access the F1 HELP, F4 SCAN, F5 TUNING, F6 MOVE LABEL and F10 NEW MONITOR DDC functions in the OSD. • User – There are six user accounts available. Users’ port access rights are limited to those assigned to them by the administrator. Users are not allowed to access the F2 SETTINGS menu in the OSD, but can access the F1 HELP, F4 SCAN, F5 TUNING, F6 MOVE LABEL and F10 NEW MONITOR DDC functions. To change the Security settings, the administrator must follow the steps below. 1. In the Security Settings page, use the [↓] and [↑] keys to move the cursor to the desired account row. 2. To edit the account Name, simply type the desired name over the current one, and delete any unnecessary characters. Note: The account Name is for organizational purposes only. The Password is the only thing an account needs to enter to gain access to the KVM. 3. To edit the account Password, press the [Tab] key to move the cursor to the Password column, and then enter in the desired password over the current one. Delete any unnecessa\ ry characters. 201107078 93-2520.indd 128/3/2011 4:38:30 PM
13 • Firmware Upgrade Utility—This Windows-based application reads the current firmware and installs the new firmware of the KVM and Server Interface Units (SIUs). Note: The firmware upgrade utility is compatible with Windows 32-bit operating systems only. • Firmware Upgrade File—This file contains the actual firmware for the KVM and SIUs. 7.2 Firmware Upgrade Software Requirements 7.3 Performing a Firmware Upgrade 7.4 Physical Installation 7.5 Current Firmware Verification 7.1 Firmware Upgrade Computer Requirements • Windows 2000 or higher operating system • Pentium 166 or higher with 16MB RAM and 10MB free hard drive space • Available DB9 serial port 7. Firmware Upgrade There are several steps to performing a firmware upgrade on your KVM switch and SIUs: Physical Installation, Current Firmware Verification and Firmware Upgrade. Each of these steps is described in the sections that follow. Note: Each KVM switch in a cascaded installation must be upgraded separately. The first step in performing a firmware upgrade is to physically connect the KVM switch to a computer that is not a part of the KVM installation (i.e. not connected via Cat5\ e/6 cable and an SIU). To do this, follow the steps below. 1. Make sure that the Serial Port setting in the General Settings page of the OSD is enabled. (See the General section under On-Screen Display OSD F2 Settings for details.) If this setting is disabled, you will not be able to perform a firmware upgrade. 2. Connect the RJ11 Firmware Upgrade port on the back of the KVM to a DB9 serial port on the upgrade computer using the included RJ11 to DB9 firmware upgrade cable. After the physical connection is made, you must install the Firmware Upgrade Utility on the upgrade computer (the computer you just connected to the KVM) and then check the current firmware version on your KVM to see if it needs to be updated. To do this, follow the steps below. 1. On the upgrade computer, go to www.tripplite.com/support and download the latest firmware for the B072-008-1 or B072-016-1. The Firmware Upgrade Utility and KVM/SIU Firmware Upgrade File will be downloaded together. 2. Run the Firmware Upgrade Utility to install it on the upgrade computer. Follow the installation prompts to install the utility. Figure 7.1: Firmware Upgrade Utility Setup 201107078 93-2520.indd 138/3/2011 4:38:30 PM
1414 7.5 Current Firmware Verification (continued) 3. When installation is complete, clicking the Finish button will automatically open the Firmware Upgrade Utility with the main screen displayed. 4. There are three types of firmware to be verified; OSD, Manager and SIU. Start by checking the NetCommander CAT5 KVM Switch OSD box at the top of the utility, and then click the F/W Version button at the bottom of the utility to display the firmware version number. Check this against the firmware you downloaded from the Tripp Lite website to determine if an upgrade is needed. 7. Firmware Upgrade (continued) Figure 7-2: Firmware Upgrade Utility Main Screen Figure 7-3: OSD Verification 201107078 93-2520.indd 148/3/2011 4:38:30 PM
15 7. Firmware Upgrade (continued) 7.5 Current Firmware Verification (continued) 5. Uncheck the NetCommander CAT5 KVM Switch OSD box, and check the box next to NetCommander CAT5 KVM Switch Manager. Click the F/W Version button at the bottom of the utility to display the firmware version number. Check this against the firmware you obtained from the Tripp Lite website to determine if an upgrade is needed. 6. Uncheck the NetCommander CAT5 KVM Switch Manager box, and check the box in the middle of the utility next to each SIU for which you want to verify the firmware. Click the F/W Version button at the bottom of the utility to display the firmware version number. Check this against the firmware you obtained from the Tripp Lite website to determine if an upgrade is needed. Figure 7.4: Manager Verification Figure 7.5: SIU Verification 201107078 93-2520.indd 158/3/2011 4:38:31 PM
16 7. Firmware Upgrade (continued) 7.6 Firmware Upgrade Once you have determined that your KVM and/or SIU(s) need to be upgrad\ ed, follow the steps below to install the new firmware. 1. In the Firmware Upgrade Utility main screen, open the Options drop-down menu at the top of the screen and select the Com Port option. Select the com port of the upgrade computer that the Firmware Upgrade Cable is connected to and click OK. 2. Open the File drop-down menu at the top of the screen and select the Open option. Navigate to and select the firmware upgrade file you downloaded from the Tripp Lite website. 3. To upgrade the OSD firmware, check the NetCommander CAT5 KVM Switch OSD box, and then click the Start button to begin the upgrade process. A prompt will appear to warn you that the KVM screen will be dark during the upgrade process. Click OK to proceed. Towards the end of the upgrade, a prompt will appear asking if you want to set the OSD to its default se\ ttings. If yes, click the Ye s but-ton. If no, click the No button. The upgrade will finish, and the new firmware version number will be displayed. 4. To upgrade the Manage firmware, check the NetCommander CAT5 KVM Switch Manager box, and then click the Start button to begin the upgrade process. A prompt will appear to warn you that the KVM screen will be dark during the upgrade process. Click OK to proceed. Towards the end of the upgrade, a prompt will appear asking if you want to set the OSD to its d\ efault settings. If yes, click the Ye s button. If no, click the No button. The upgrade will finish, and the new firmware version number will be displayed. 5. To upgrade the SIU firmware, check the box(es) in the middle of the utility next to the SIU(s) \ you wish to upgrade, and then click the Start button to begin the upgrade process. A prompt will appear to warn you that the KVM screen will be dark during the upgrade process.\ Click OK to proceed. The upgrade will finish, and the new firmware version number will be displayed. 201107078 93-2520.indd 168/3/2011 4:38:31 PM
17 Warning: Disconnect device from AC mains before service operation! When using Firmware Update software, you may get a Communication Error message. If a Communication Error message appears during the update procedure, do\ the following: 1. Ensure that the RS232 serial cable's RS232 connector is connected to the switch's communication port 2. Ensure that the RS232 serial cable's DB9F connector is connected to the DB9M serial port on the CPU's rear panel 3. Restart the download process Power Failure If electrical power fails during an update to the KVM firmware, do the following: 1. If power fails while the switch firmware is updating, a communication error message will appear. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there 2. If power fails while the Server Interface Unit firmware is updating, a "Not Responding" or "Upgrade Error" message will appear. Restart the upgrade from the beginning Monitor Screen Failure In the event that one of the connected computers does not display an image on the console monitor (your monitor may display an error message saying "Unable to Display Video Mode"), you may need to update the DDC information from the console monitor. To do this, follow these steps: 1. Remove the SIU VGA connectors from all connected computers. Leave the USB or PS/2 connectors attached 2. Open the OSD main menu and press [F10]. The OSD will flash the message "Please Wait." When that message stops, the update has taken place 3. Reconnect the SIU VGA connectors of all the attached computers. You should now be able to display video from all computers 8. Troubleshooting The connected PS/2 keyboard does not have a special SUN keypad to perform special functions in the SUN Operating System environment. When a B078-101-USB (SIU) is connected to a SUN computer, the SIU emulates these SUN keys using a set of key combinations called Combo Keys. See the table below: 9. USB/SUN Combo Keys SUN KeyCombo Key StopLeft Ctrl + Alt + F1 PropsLeft Ctrl + Alt + F3 FrontLeft Ctrl + Alt + F5 OpenLeft Ctrl + Alt + F7 FindLeft Ctrl + Alt + F9 AgainLeft Ctrl + Alt + F2 UndoLeft Ctrl + Alt + F4 CopyLeft Ctrl + Alt + F6 PasteLeft Ctrl + Alt + F8 CutLeft Ctrl + Alt + F10 HelpLeft Ctrl + Alt + F11 SUN KeyCombo Key ComposeApplication key or Left Ctrl + Alt + Keypad * CrescentScroll Lock Volume UpLeft Ctrl + Alt + Keypad - Volume Down Left Ctrl + Alt + Keypad + MuteLeft Ctrl + Alt + F12 Sun Left key Left Windows key Sun Right key Right Windows key Alt-GraphRight Alt or Alt Gr Stop ALeft Ctrl + Alt + 1 201107078 93-2520.indd 178/3/2011 4:38:31 PM
1818 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use shielded cables and connectors with this product. Any changes or modifications to this product not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 10. Specifications 11. FCC Radio/TV Interference Notice Operating SystemsCompatible with all major operating systems Optional External MousePS/2, Wheel mouse, Intellimouse, 5-button mouse Resolution1600x1200@75Hz NetCommander KVM SwitchModels B072-016-1 or B072-008-1 Dimensions - 8/16 port17” x 5” x 1.7” (unit) Weight - 8/16 portProduct - 3.7 lbs. Shipping - 5.5 lbs. Power SupplyInternal switching 100-240 VAC 50 / 60 Hz Connections SystemRJ45 SerialRJ11 MonitorHD15 KeyboardMinDin6 Mouse MiniDin6 Operating / Recommended Ambient Temperature32°F to 104°F Storage Temperature-40°F to 158°F Humidity80% non-condensing relative humidity NetCommander Server Interface UnitsModel B078-101-PS2Model B078-101-USB Connections VGAHD15HD15 Keyboard/MouseMiniDin6USB SystemRJ45RJ45 PowerFrom Keyboard portFrom USB port 201107078 93-2520.indd 188/3/2011 4:38:31 PM
1919 Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details. WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union) Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implemen\ ting regulations, when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to: • Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country) • Send the new equipment back for recycling when this ultimately becomes waste TRIPP LITE follows a policy of continuous improvement. Specifications are subject to change without notice. 12.2 Warranty Registration 12.1 1-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of initial purchase. TRIPP LITE's obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment, which has been damaged by accident, negligence or misapplication or has been altered or modified in any way. EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. 12. Warranty & Registration 201107078 93-2520.indd 198/3/2011 4:38:31 PM
Tripp Lite World Headquarters1111 W. 35th Street, Chicago, IL 60609 USAwww.tripplite.com/support 201107078 93-2520-EN 20 201107078 93-2520.indd 208/3/2011 4:38:31 PM