Vidicode Soft Call Recorder Manual
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Soft Call Recorder Manual 21 In case recordings are being stopped during conversation there are two possible causes. Either the Detection threshold is set too high to detect your speech, or the Silence Timeout is set too low. Pick up the phone and try to create a recording. Play the recording. To adjust the sound level, return to the menu option “Options/Advanced” and click “Audio Mixer” tab to display. In case the sound...
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Soft Call Recorder Manual 23 5 Soft Call Recorder Game Port The Soft Call Recorder Game Port communicates through the Game Port of your PC. You need a properly installed sound card on your PC. Connect the SCR-interface following the instructions below. 5.1 Connecting the SCR Game Port Determine the kind of telephone you want to connect the SCR-interface to. This will either be a normal (analog) or digital (e.g. Key...
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Soft Call Recorder Manual 24 5.1.1 Connecting diagrams SCR Game port Method 1: record from telephone line Method 2: record from handset soft CALL RECORDER LINE IN JOYSTICK PC soundcard 1 2 3 4 5 6 7 8 9 *0 # soft CALL RECORDER LINE IN JOYSTICK PC soundcard 1 2 3 4 5 6 7 8 9 *0 #
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Soft Call Recorder Manual 25 5.2 Windows configuration SCR Game Port The default SCR Game Port Game Port Access is in “DOS style”. See also Game Port Access (9.5.2.7). Most of the time this works all right. However, in some cases it is necessary to move to “Windows style”. In this case a joystick driver that goes with your sound card needs to be installed. It is described below how to install this driver. The Soft Call...
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Soft Call Recorder Manual 26 Select “Add”, select the 2-axis 4-button joystick that goes with your sound card and click “OK”. The game port driver for the Soft Call Recorder will then be displayed: To determine if the game port driver can actually talk to the Soft Call Recorder hardware, click “Properties” and then “Test”.
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Soft Call Recorder Manual 27 When the Soft Call Recorder Game Port is connected correctly to the game port and the game port driver can see the hardware, the plus sign (or cross), which represents the axis, will jump around in the screen. Also button 4 will flash. When the Soft Call Recorder is connected to a telephone line with the telephone “on hook” button 2 will light as well. Take the telephone “off hook” and button...
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Soft Call Recorder Manual 28 5.3 Settings SCR Game Port The settings of the SCR depend on the way you have connected the SCR- interface. Follow the instructions for Settings record from telephone line (5.3.1) if you have connected the SCR-interface using Method 1 . Follow the instructions for Settings record from handset (5.3.2) if you have connected the SCR-interface using Method 2 . In case your SCR does not seem to work in any way try setting the Game...
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Soft Call Recorder Manual 29 5.3.2 Settings record from handset Start the Soft Call Recorder software. See Software installation (3.1). • Click the “All” selection in the “View” menu option to enlarge. • Click “Options/Advanced” and select the “Hardware” tab. • Select “Game Port” for Recorder Type and “Handset” as the Record Source. • Select “Autostart enabled”, deselect “Ask to store”. • Set Silence...
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Soft Call Recorder Manual 30 A and B and create a similar recording. Adjust Channel A and B until dial tones have a clear undistorted sound. Now create a recording of an actual conversation. It is possible the volume of your voice is very different from the remote voice. This can be corrected by adjusting Channel A and B. Due to many differences in handset cables there is no way in telling whether Channel A or B must be increased or lowered. A bit of...