Vodavi Starplus Dhs Installation Manual

							4.4.119 Feature Access Codes 
66~” = &&& (Features) Key Telephone button 
Backaround Music 
Call - Intercom call (2 digits) 
Call - Hunt Group 
Call - Make an outside line call 
Call Back intercom (idle/busy) 
Call Back Intercom Cancel 
Caller ID Unanswered Call Table 
Call Forward Idle 
Call Forward Busy 
Call Forward Direct (all modes) F52 
IO-81 
82-89 
L&$ 
F91 
F*91 
F#9 
FZ+O+ss 
F2+ 1 +ss 
F2+2+ss 
Call Forward - Calls From Station ss 
Call Forward No Answer (x = O/1/2/3/4) 
+ Call Forward Busy/No Answer (x = O-4) 
Call Forward Cancel 
I Call Transfer (ss = station number) F2+3+ss 
F2+4+ss+x 
F2+5+ss+x 
F2 
HOLD 
- +ss+ 
TRANS 
Message Waitine - Cancel 
~ Message - Executive Notify 
Ni.ght Set-ice 
Operator (dial operator station) 
Page 
All Stations 
Page External - paainp speakers 
Paging All (Station and External) 
Paging by Station Group (r.aroup number) 
Page Meet Me Answer 
Paging Deny 
Pause 
Save Number Redial 
Speed Dialing 
SPEED Dial Program nn=bin#. (00-19) 
Station Alarm (Hour/Minute) 
Station Alarm Cancel 
Station Account Code 
Station Authority Use 
Station Auto Line Select 
Station - Distinctive Ringing 
Station - Feature Button Programming 
Station - Feature Check 
Station Headset Mode 
Station Intercom Mode Select (H-T-P) 
Station Lock 
Station Unlock 
Station Lock Password change 
(nnnn = new uassword) 
Voice Mail I Voice Mail Monitor 
Voice Over Busy (while busy tone is heard) 
Voice Over Busy - Allow/Deny 
Voice Recorder 
Administration Mode 
Customer Database Programming Fl+nn 
F92 + hit/mm 
. ,. 
F55 I 
+ - denotes features that require Feature Package 2 
to operate. 
+ Line Flash 
Message Waiting - Send 
1 F96 
i.- 
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Installation &: Maintenance Manual Revision 2 
July 6, 1997  
						

							5. SINGLE LINE TELEPHONE FEATURES 
DESCRIPTION 
& OPERATION. . 
Features described here pertain to single line telephones and any analog device (FAX, modem, cordless 
phone, etc.) connected to the Star-plus DHS via the 2-Port Analog Adapter and 2-Port Analog Expander. 
5.1 Rules of Operation: 
0 
When setting or changing feature status, the single line telephone (SLT) will hear confirmation tone, . 
which is a long uninterrupted tone indicating successful operation. The user must go on hook and back 
off hook before attempting other call processing or feature status changes. 
0 
When setting the feature status, the SLT will receive error tone if the feature access code combination 
is incorrect. 
0 
When error tone is heard, the SLT must hang up and lift the handset again to attempt any further 
operation. 
0 
SLT features DND, Call Forward, and Message Waiting (when a Message Waiting indication has been 
left at the SLT) alert the SLT user that the feature is active by an interrupted (stutter) dial tone. 
5.2 Port Numbering 
Adding SLT stations to the Star-plus DHS has the significant advantage of port-gain. When the SLT 
interfaces are installed (?-Port SLT Adapter and 2-Port SLT Expansion) the station numbering and 
available station ports are expanded at a ratio of 2-to-l. When SLT Adapters and Expansions are installed 
the port numbering is as follows for each digital port connection: 
Digital 
Bl station B2 station 
Port number number 
10 10 58 
11 11 59 
12 12 60 
13 13 61 
14 14 62 
15 15 63 
16 16 64 
17 17 65 Digital Bl station B2 station Digital Bl station B2 station 
Port number number Port number number 
18 18 
66 26 26 74 
19 19 
67 27 27 75 
20 20 
68 28 28 76 
21 21 
69 29 29 77 
22 23 
70 30 30 78 
23 33 
71 31 31 79 
24 24 72 32 32 80 
25 25 73 33 j.-- 33 81 
Star-plus@ DHSTM Single Line Telephone Feature Description & Operation 115  
						

							Call - Make an intercom call (2 digits) 1 10-81 
Call - Hunt Grouo 182-89 
 Call - Make an outside line call 
Call - Make a line call on a specific line *3+0-9, *. 
# 
Call - Make a line call by line group (x = O-4) *4 + x 
Call Back Intercom (idle/busv) #91 
1 Call Back Intercom Cancel 
Call Forward No Answer (x = O/1/2/3/4) 
I 
Call Forward Busy/No Answer (x = O-4) #2+5+ss+ 
x I 
1 Call Forward Cancel 
I#2 I 
Call Transfer where ss=station number 
Call Brokering (ss = station number) 
Call Park bv station (ss = station number) 
I Call Park Answer bv CO Line (cc =CO num) 1#73+O+cc 
I 
Camp On to busy station 2 
Camp On-CO Line #93 
Camp On CO Line Cancel 
Do Not Disturb iv*93 
#4 
Hold 
Hold Retrieve 
Hoid Retrieve from another station 
Last Number Redial (with line selection) F 
*6 
*7+ ss 
#8 Station Alarm Cancel 
Station Authority Use 
Station Hot Line (d=O-9: s=destination) #*92 
#55 
##4+d+x 
Station Lock #97pppp# 
Station Unlock #I97pppp* 
Station Lock Password change (nnnn = new #97pppp 
password) + nnnn 
Voice Mail #64 
Voice Over Busy (while busy tone is heard) 856 
I 
Note: “F’ represents a Hook Flash.( 
116 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							5.4 Single Line Telephone Feature Operation 
5.4.1 Authority Code [#55] 
5.4.1.1 Description: 
Any station user may use his own station Class of Service using another station for CO line dialing. 
5.4.1.2 Operation: 
l 
Lift handset. 
a 
Dial #55sspppp (“ss” = the station with the desired authority, “pppp” = that station’s password.) 
5.4.2 Call Brokering 
5.4.2.1 Description: 
Single Line Telephone (SLT) station users may connect to a second party and alternate between 
connections. This feature is desirable when a SLT user wants to maintain the connection of the parties and 
at the same time keep them separate f?om each other. 
5.4.2.2 Related Feature: 
Music-On-Hold 
5.4.2.3 Related Programming: . 
CALL HANDLING - SLT HOOK-FLASH 
5.4.2.4 Operation: 
While engaged on an intercom or CO line call: 
a 
Press Hook Flash. (the original conversation party is placed on hold). 
0 
Dial the next station or CO line call. 
When me new party answers; 
a 
Press Hook Flash (to be connected to the first party and place the new call on hold). 
5.4.3 Call Hoid wash] 
’ 
5.4.3.1 Description: 
CO line calls and ICM calls may be placed on Hold. 
5.4.3.2 Related Feature: 
Music-On-Hold 
Hold Reminder 
Hold Recall 
5.4.3.3 Related Programming: 
None 
Starplus@ DHSTM Single Line Telephone Feature Description & Operation 117  
						

							I-- 
.’ i_ 
5.4.3.4 Operation: 1,. 
While connected to a CO line or intercom call press Hook Flash. 
Intercom dial tone is heard (the party is placed on hold). 
Hang up. 
Notes: 
a. When an intercom/CO line call is placed on Hold and the holding party hangs up, after the Hold 
Reminder time is elapsed, the system will ring the hold activating station with internal or external ring 
signal. If Hold Reminder is disabled, 30 seconds after the call is placed on hold, the system will give 
the holding party recall ring (internal ring for held ICM call and external ring for held CO Line call). 
b. If Call Abandon is set and properly functioning, calls placed on hold will be released if the outside 
party disconnects. 
C. To answer Hold Recall at an SLT, lift the handset. 
5.4.4 Call Hold Retrieve [*6] :. 
5.4.4.1 Description: 
Since multiple calls may be placed simultaneously at an SLT, the Call Hold Retrieve feature may be used to 
access a call previously placed on Hold. 
5.4.4.2 Operation: 
When the SLT user wishes to retrieve a held call, lift the handset. 
ICM dial tone is heard. 
Dial *6. 
Talk with the original held party. 
If no intercom/CO line call has been placed on hold by the user or if the line on hold has been picked up 
elsewhere; 
Lift handset (intercom dial tone is heard). 
Dial “6. Error Tone is heard. 
5.4.5 Call Hold Retrieve Other Station[*7] 
5.4.5.1 Description: 
This feature is used to access CO lines that are placed on hold at other stations. 
5.4.5.2 Operation: 
To pick up a held call at another station; 
l 
Lift handset. 
0 
Dial *7. 
l 
Dial station number where call is holding. 
Note: If no CO Line call is holding at that station error tone is heard. 
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118 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							5.4.6 Call Operator (Call Attendant) [0] 
5.4.6.1 Description: 
The system Attendant station may be easily called by one dialed digit code. At default this code is “0”. 
5.4.6.2 Related Feature: 
None 
5.4.6.3 Related Programming: 
CALL HANDLING - OPERATOR CODE 
5.4.6.4 Operation: 
0 
Lift handset. 
0 
Dial 0. 
Notes: 
a. The code dialed for the system attendant (0 or 9) is dependent on Database Programming of Operator 
Code. If “9” is programmed, that is the code that must be used to call the system attendant. 
b. The Operator access code (O/9) is mutually exclusive with the outside CO line access code. 
5.4.7 Call Transfer wash+ss] 
5.4.7.1 Description: 
To transfer a call fi-om your station to another station. 
5.4.7.2 Operation: 
While connected to current call; 
l Press Hook Flash. 
l Dial Station number. 
0 Hang up to complete the transfer. 
Notes: 
a. When a CO line call is transferred the system rings the new station with external ring signal. 
b. When transferring a call the held internal party becomes the new calling party and hears Ping-back 
tone. 
c. CO Line Call Transfer is allowed for idle or busy transfers. 
d. A SLT cannot transfer a CO line call to a station that is in DND. 
54.8 Do Not Disturb @ND) [#4] 
5.4.8.1 Description: 
SLT stations may place their telephones in DND mode to avert incoming calls. 
5.4.8.2 Related Feature: 
DND Override 
5.4.8.3 Related Programming: 
None 
Starplus@ DHSm Single Line Telephone Feature Description & Operation 119  
						

							5.4.8.4 Operation: 
Calls to a station in DND will hear DND Tone. 
5.4.8.5 Setup: 
To set DND: 
l Lift handset. 
l Dial #4. 
To cancel: 
l Lift handset. 
l Dial #4. 
Notes:  
a. 
Reminder Tone is heard each time the user goes off hook to make calls when DND is active to remind 
the user of the DND condition. 
b. When a SLT is in DND, DSS button LED’s at other stations will flash. 
5.4.9 Call Forward [#Z] 
5.4.9.1 Description: 
The SLT user may forward telephone calls to another station, VM or Hunt Group using four call type 
criteria. The SLT user may also use Follow Me Forward to extend calls at another station to this station. 
54.92 Operation: 
Calls to this station will follow the forward scheme selected. 
5.4.9.3 Setup: 
l 
Lift handset. 
For Idle Call Forward; 
* Dial #2Oxx (where “xx” is the destination desired). 
For Busy Call Forward; 
l 
Dial #21xx (where “xx” is the destination desired). 
For Direct Call Forward; 
0 
Dial #23xx (where “xx” is the destination desired). 
For No Answer Call Forward; 
0 
Dial #24xxt (where “xx” is the destination desired and “t” is the Time to ring before 
forwarding: 0 = 10 seconds, 1=20 seconds ~ 2=30 seconds, 3=40 seconds and 4=50 seconds.). 
For Busy/No Answer Call Forward; 
a 
Dial #25xxt (where “xx” is the destination desired and “t” is the Time to ring before forwarding 
in the no answer scenario: 0 = 10 seconds. 1=30 seconds, 2=30 seconds, 3=40 seconds and . 
4=50 seconds.). 2.. 
For Follow Me Call Forward; 
a Dial #2;sspppp (where “ss” is the station number to forward to this location and “pppp” is the 
password of the station to forward.). 
120 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							5.4.9.4 To cancel Call Forward: 
0 
Lift handset. 
0 
Dial #I. 
54.10 Intercom Calling 
5.4.10.1 Operation: 
l 
Lift handset. 
a 
Dial the desired station, Hunt Group or VM Group number. 
5.4.11 Speed Dialing [*l] 
5.4.11.1 Operation: 
l 
Lift handset. 
l 
Dial “1. 
0 
Dial SPD bin number to dial. 
5.4.11.2 Setup: 
0 
Lift handset. 
0 
Dial #l. 
l 
Dial SPD bin for programmin g. Station Speed Dial bins range from 00-19. 
a 
Enter the desired outside phone number. 
l 
Press Hook Flash. (Confirmation Tone is heard.) 
Notes: 
a. 
When speed dialing, either private speed dial number or system speed dial number is allowed. 
b. Usage of System speed dial numbers is based on SLT’s Class of Service assignment. 
5.4.12 CO Line Access [9/O] 
5.4.12.1 Description: 
CO line access is simplified at an SLT by dialing a CO line access code. The code may be 9 or 0. 
depending on Database Programming. CO line group access codes are also available. Refer to the SLT 
Numbering Plan for additional information. 
5.4.12.2 Related Feature: 
Call Operator (Call Attendant) [OJ 
5.4.12.3 Related Programming: 
CALL HANDLING - OPERATOR CODE 
i.- 
Stat-plus@ DHS*” Single Line Telephone Feature Description & Operation 121  
						

							5.4.12.4 Operation: 
To access any idle CO line: 
l 
Lift handset. 
e Dial 9. 
To access a specific CO line: 
l 
Lift handset. 
a 
Dial *3c (where “cl’ is the CO line number/code for the desired CO line. 
l-9 = CO lines l-9,0 = CO line 10, * = CO line 1 1 and # = CO line 12.). 
To access any idle CO line in a specific CO line group: 
l 
Lift handset. 
0 
Dial *4g (where “g” is the CO Line Group number desired. Groups are 0 - 4. “0” is any group.). 
Notes: 
a. An SLT station may dial access any CO line that has been allowed in database programming. 
b. The dial codes “9” and “0” are mutually exclusive. When one or the other is programmed as the 
Operator Code the remaining is assigned for out dialing at SLT stations. Dial access 9/O will access 
the highest available line regardless of line groups. 
C. The CO line(s) permitted for outgoing selection in any CO line Group, or individually, are dependent 
on the station programming for CO line access. 
5.4.13 Call Park Answer [#73] _. 
5.4.13.1 Operation: 
0 
Lift handset. 
0 
Dial #73 + 0 + c (where “c” is the CO line number/code for the desired CO line. 
1-9 = CO lines l-9,0 = CO line 10, * = CO line 11 and ff = CO line 12.) 
or... 
a 
Lift handset. 
0 
Dial #73 + sn (where “sn” is the Station Number) 
5.4.14 Call Pickup (Direct) [#53] 
5.4.14.1 Description: 
Ringing calls at unattended stations may be retrieved using the Direct Pick-Up code. 
5.4.14.2 Operation: 
l 
Lift handset. 
0 
Dial #53sn (where “sn” is the Station Number). 
122 Installation & Maintenance Manual Revision 2 July 6. 1997  
						

							5.4.15 Call Pickup (Group) [#54] 
5.4.15.1 Description: 
Ringing calls at unattended stations may be retrieved via the Group Pick-Up code, assuming that the station 
invoking the feature is in the same Station Group as the ringing station. 
5.4.15.2 Operation: 
0 
Lift handset. 
a 
Dial #54. 
5.4.16 Camp On Busy Station [2] 
5.4.16.1 Operation: 
When the called station is busy; 
0 
Dial 2 (while listening to Busy Tone). 
5.4.17 Camp On Busy CO Line [#93] 
5.4.17.1 Description: 
A SLT station may Camp On to a busy CO line. 
5.4.17.2 Operation: 
When a CO line access attempt results in Busy Tone 
l 
Dial #93 (while listening to busy). 
To cancel the CO line Camp On, 
a 
Lift handset. 
l Dial #*93. 
5.4.18 Station Alarm [#92] 
. 
5.4.18.1 Description: 
A SLT may instruct the system to ring the telephone at a predetermined time for use as a reminder. (Note: 
Station Alarm setting is cancelled after each use.) 
5.4.18.2 Setup: 
a 
Lift handset. 
0 
Dial #92hhmm (where “hh”=the hour in military format and “mm”=the minute). 
To cancel: 
l 
Lift handset and dial #*92. a.-- 
Starplus@ DHSTM Single Line Telephone Feature Description & Operation 123