Vodavi Starplus Dhs Installation Manual
Have a look at the manual Vodavi Starplus Dhs Installation Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
. 8.10 Other CO Line Problems symptom Holding line, no one there. Diagnostic aid System Programming Cause Outside caller abandons call. User error. Action 1. If the customer complains of seeing many holding lines, and when accessed, no one is on the other end, calls may be left in an abandoned state. 2. If the serving Central Office (Telco) provides disconnect supervision, the KSU should be programmed (on a per CO line basis) to recognize an abandoned call (default). When the outside holding party hangs up, the CO line interface detects change in CO voltage for the associated line. The KSU then removes the inside Hold indication at all telephones and restores the line to idle. 3. Auto Hold Allow may be enabled at a station that is unsure of the proper operation of this feature. If so, insure that inside users do not accidentally place calls on Hold while skipping from one CO line to another, refer to the Key telephone User Guide. By programming “Auto Hold Deny” (code F94) at the abusing stations, incoming CO lines will not be accidentally placed on Hold. 8.11 Lines Stay Busy I Symptom Diagnostic aid Cause Action Lines sometimes System Programming Customer Verify CO line programming for DISA, show busy even confusion, External Call Forwarding, and Day/Nite though no one Programming Service. else is in the error office, or no one The system will hold up certain trunk-to- trunk calls until a forced disconnect is using the line. interval time is reached. Starplus@ DHSTM Maintenance & Trouble Shooting 195
8.12 Button Programming is Lost/Changed at One Key telephone Symptom 1 .SLT users cannot access CO lines by dialing “9” and cannot access an idle trunk in a Trunk Group when dialing “*4N”. 2.Key telephone users cannot program a Trunk Group to appear under one feature key. Diagnostic aid Executive Key telephone Cause Improper system database programming. If the system configuration is determined to be a key system, then according to FCC Rules and local Telco tariffs, dial or button access of trunks by trunk group is not allowed. Action If system . confi,ourtion desired is PBX (or hybrid operation) and the local Telco is notified of the appropriate “MF” hybrid/PBX FCC Registration Number, then change system operation type in database programming to “PBX”. 8.13 Button Programming is Lost/Changed at One Key telephone Action Symptom Diagnostic aid Cause Previously Executive Key Unauthorized 1. See if customer has a User Guide and understands feature button programming. 2. Compare the current system database and station feature button programming with the completed pro_ming worksheets. 3. Feature button program memory is retained at the KSU, memory protected by a Ni-Cad battery. If system power is removed for longer than 7 days, all system database programming may be lost and default database loaded. This would, however, affect other customer unique system programming along with all other key telephones feature button programming. L programmed feature buttons now do not work or have different features assigned. telephone Display 1 customer reprogramming i.-- 196 Installation & Maintenance Manual Revision 2 July 6, 1997
APPENDIX A. DATABASE PROGRAMMING FORMS* Use the following forms to complete the customer specific programming applications prior to actual system programming. For several database fields some forms do not provide an entry area for all possible programming since the majority of installation applications will not require changes to all data in all program fields. Please makes copies of these forms prior to use. Use copies (or multiple copies) for actual programming work sheets. (Hint: enlargement to 120% of the manual page will fill an 8% by 11 page.) Database Programming - System Type Database Programming - CO Line Data Data Parameter: Dialing Type Call Abandon CO Line Type Loud Bell CO Line Group Private To Toil Override Distinct Tone ICI In Pnrt At07 KELLATRONICS, INC Starplus@ DHP Appendix A
lata ‘Irameter: Day CO! Night CO: CO Lint Assignmen CO Lint Receive Assignmen CO Lint Rin: Assignmen KJ Code Fort Station Groq Naming Tom lrop Timeou Sta Positior VM Por Database Progr &g - Station Data .z- . 198 Installation & Maintenance Manual Revision 2 July 6, 1997
.- :. Database Programming - Call Handling Data Iata Parameter: Privacy RLS Privacy RLS Tone Excl. Hold Time Flash Time Remind Time Park Remind Pause Time PBX Code PBX Auto Pause as required.) External Call Fw 1 DISA Line Day COS Night COS Service Talk Time 1 ‘! . Unsupervised Conf. FWD(CO Line Attrib. VMID 1 .:: VMID Starpius@ DHP Appendix A
.- Database Programming - System Application Data )ata Parameter: Station Hunt Groul Voice Mai’ tunt Group ZM Prefix lFR Prefix LECORD DGT IM Suff~ix :FR Suffix hsconnect kit -2 4 200 Installation & Maintenance Manual Revision 2 July 6, 1997
Database Programming - Restriction .Data Day Allowed (COS) Night Allowed (COS) Interval: .ult shown) (defa Starplus@ DHP Appendix A
Database Programming ‘1 Resource Data Data Parameter: Ring Scheme Letter Type Attendant Alternate System Alarm Night Start Nite End DB Programming Password User Password User Names Preprogrammed Messages : Default , t Rat&e ” .. 1 New Value 1 L: :. I Outgoing [:. q4Iq Executive Notify 202 Installation & Maintenance Manual Revision 2 July 6. 1997
Database Programming - Resource (continued) System Speed Dial (Note when External Call Forward is used, System Speed Dial bin 99 exclusively is used for the number to dial when calls are routed via ECF.) 13 43 63 24 44 64 25 45 65 26 1 1 46 1 1 66 1 27 1 1 47 1 1 67 1 29 1 1 49 1 1 69 1 30 1 1 50 1 1 70 1 ;; ;; ;; 34 54 74 35 55 75 38 1 1 58 1 1 78 1 39 1 1 59 1 79 1 83 84 85 86 87 88 93 94 95 96 97 98 99 Database Programming - Resource (continued) .. Range I New Value I T& d&&xrm&er fietd& CO Liiie: copy- &ten&n’ Account Code Table Len-gh 001 002 nn1 &, re&irtid: :. 012 013 Ill -t ““-I “1-t ! 004 015 005 016 006 017 007 1 1 018 1 008 1 1 019 1 1 009 1 1 020 1 Data Link RMT X-Rate PC Program port BPS SMDRX-Rate SMDR port BPS Hour Mode Dial Tone Detect Dial Wait Time 010 1 011 1 KSU Revision Display only. I I I I100 1 MANAL MANUAL&UTCI 9600’ : 110/300600f rzao/-24plf 4800/9600/19200~ 9600 ... 11~#/300650/1200i2450/ 4~~,,l~L,W~ c-,‘W-,A : ‘12. N. 0. U-8 1 :~~..i~-‘~..~:::~ -..~.~:::‘::.:p::.:.:: ‘.. . . . . . . . . . .,:.:.j ..:>y ::::::g .:y,: :gJ:;j.::f~:::~ ..,. :. . . . . : ..A.... . ..A. . . . . . . . . . “,,,a ,..: :: . . . . . .: .\...... . . . . . . Starplus@ DHP Appendix A 203
APPENDIX B. SINGLE LINE TELEPHONE USER’S GUIDE. his appendix is prepared for duplication as needed. It is intended to be the master copy only. This page may be copied. two-sided for use as reference cards for SLT users. The binding will allow easy duplication while not removing the page. When enlarged to 120% of its original size the page tits a legal 8% by 11 sheet of paper. More detailed SLT (analog port) operation description can be found in the section titled Single Line Telephone Features Description and Operation. Note: if the Operator Code is changed from “0” to Y” in database programming the directory number card descriptions must be changed to reflect that programming change. Call - Make an intercom call (2 digits) 1 lo-81 1 Call - Hunt Group 82-89 Call - Make an outside line call 9 Call - Make a line call on a specific line *3+0-9,*. # Call - Make a line call by line group (x = O-4) *4 + x Call Back Intercom (idle/busy) #91 Call Back Intercom Cancel I#*91 Call Forward Idle Call Forward BUSV #2+0-m #2+ 1 +s.s Call Forward Direct (all modes) #2+2+ss Call Forward - Calls From Station #2+3+ss Call Forward No Answer (x = O/1/2/3/4) #2+4+ss+x -/Call Forward Busy/No Answer (x = O-4) #2+5+ss+x Call Forward Cancel 82 Call Transfer where ss=station number Fss Call Brokering (ss = station number) F#+ss Call Pickup - Directed (ss = station number) #53+ss Call Pickup - Group I#54 I Call Park by station (ss = station number) #73+ss Call Park Answer by CO Line (cc =CO num) #73+O+cc Camp On to busy station 2 Camp On-CO Line I#93 1 Call - Make Intercom Call: I I l *3c.c to access a specific line l Lift handset. Call - Make Outside (line) call. (‘XC” is the line number) l Dial the desired two-digit station. l *4g to access a line group (“g” Hunt Group or VM Group number. l Lift handset. l Dial the line code. is the group number 1-4, 0 for l 9 to access any line. any group). Starplus@ DHP Appendix B. Single Line Telephone User Guide 205 Camp On CO Line Cancel Do Not Disturb )#I*93 I#4 t Indicates feature only available in Feature Package Z Note: “F’ represents a Hook Flash. 1