Vodavi Starplus Dhs Installation Manual

							Up to 10.000 ft. (3,048 m.) Up to 40,000 ft. (12,192 m.) 
: 
Power 
Supply Unit 
CPU Module 
Standard Music On Hold Module 
Standard 3X8 Module & 3X8 Expansion Module 
6-Port CO Line Module 
Option Module 
Basic Key Telephone 
Basic & Enhanced Key Telephone 
Executive Key Telephone 
‘-Port SLT Adapter & 2-Port SLT Expansion 
Method: 
1. Use the figures above for each unit installed (or 
to be installed) and calculate the total for this 
system configuration. 
2. Use the total from step 1 in place of the variable 
‘k” in the formula at the right to calculate 
MTESF for this svstem configuration. 
193.0 
3095.0 
325.7 
5744.0 
720 1.2 
2866.0 
2988.3 
4275.3 
5000.9 
(1 t x)(109) = MTBF hours 
24 Installation & Maintenance Manual 
Revision 2 July 6, 1997  
						

							4. KEY TELEPHONE FEATURES 
DESCRIPTION & OPERATION 
4.1 General Conventions: 
l 
l 
l 
l 
l 
l 
l 
l 
l press he fs button to cancel he current operation. 
The ;s> button joined with dial key codes will appear throughout the text. This button (Feature) is 
used to access most system features. 
System resources are accessed using directory numbers to dial access the resource (station numbering, 
Hunt Group numbering, etc.) 
[:=jAny feature or resource code may be stored for one-button access under an available 
Programmable Feature Button. 
“Operation” steps are oriented for the Executive Key Telephone since the interactive LCD prompts 
encompass all Executive Key Telephone functions. 
Specific “Operation” steps for the Basic and Enhanced Key Telephone are enclosed in brackets “(>” to 
distinguish operational differences. If there are no specific operation steps listed (( >) the operation of 
that feature is identical for all key telephone models. 
Database Programming can be executed at any idle Executive Key Telephone. Only one station may 
enter the Database Programming mode at any time. 
A 
Three LCD interactive Soft Buttons (~?~;:~‘~S%~) al-e positioned beneath he display on fie Executive Key 
Telephone. These buttons are used during feature operation for interactive display prompt menus. For 
orientation purposes, the Soft Buttons may be referred to as the left, center and right Soft Buttons. 
Valid programming is confinned with a single beep tone from the speaker. Invalid programming is 
alerted with a double beep tone. 
The following is an example of the LCD display at an idle Executive Key Telephone. Throughout the 
manual the LCD will be shown with the associated Soft Button prompts, the actual Soft Buttons are 
immediately below the bottom line of the display oriented at left, center and right positions. 
A 
4.2 Soft Button prompts: $;:T$Q 
2. ^ 
bksp (Backspace): When the new programming data entry is not desired, the station user may press the 
bksp button to erase the last data entered and return to the immediately preceding prompt. 
Star-plus@ DHSm Key Telephone Feature Description and Operation 25  
						

							save (Store): When the new data are entered, the system will check the entered data automatically. If the 
entry is invalid, the prompt will be refreshed. If the entry is valid, the station user must press the 
save button to confirm entry and continue with the next prompt item. 
chg (Change): Press the chg button to modify the current prompted item. 
If the data/message to be changed is generated by the system itself, the current programming item 
will be replaced by new data (toggled between Yes and No, or cycled through‘ several 
data/messages) when the user presses the 
chg button. 
next: Repeated depressions of the 
next button will present the next selection or the next programmable 
item within the current category. 
back: Repeated depressions of the 
back button operate similarly to the next button where the previous 
programming category is selected or the previous programming item within the current category is 
selected. 
show (Display): Press the show button to enter into detailed feature item 
pro agmnming of a specific 
category, or to display current programmed content of the feature. 
4.3 Feature Listing 
Feature Key Telephone model: Basic 
Enhanced Executive 
Account Code Tracking 
ADP Jack 
Alarm Clock 
Attendant Administration 
Authority Code 
Auto Busy Redial 
Auto Hold 
Auto Line Select 
Background Music 
Busy Lamp Field 
Call Attendant 
Call Back 
Caller ID (Feature Package 2 only) 
Caller ID Unanswered Call Table (FP 2) 
Call Forward 
Call Park 
Call Pick Up 
Call Waiting 
Camp On 
Clear 
Conference 
DISA 
DSSBLF 
Distinctive Ringing 
Do Not Disturb (DND) 
Flash 
Flex Button Inquiry 
Flexible Button Programming 
Forced Tone Ringing 
X 
X 
X 
X 
0 
X 
X 
x 
X 
X 
X 
X 
X 
X 
X 
X 
X 
x 
X 
N 
x 
X 
x 
X X 
X 
X 
X 
X 
0 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
36 Installation & Maintenance Manual Revision 2. July 6, 1997  
						

							Feature Basic Enhanced 
Executive 
Hands-free Answer-back 
Headset Mode 
Hold 
Holding Call Answer/Select 
Hold Reminder 
Intercom 
Last Number Redial 
Meet Me Page 
Message 
Message Waiting 
Mute 
Night Service 
On Hook Dialing 
Paging 
Phone Lock/Unlock 
Privacy 
Pulse to Tone Conversion 
Ringing Line Priority 
Save Dialed Number 
Speed Dialing 
Station Feature Status Check 
Transfer 
Transfer Recall 
Voice Announce 
Voice Mail Integration 
Voice Maii Monitor (FP 2 only) 
Voice Over Busy 
Voice Recorder (Feature Package 2 only) 
X 
X 
X 
FP2 
X 
x 
X 
X 
X 
X 
X 
X X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
FP2 
X 
X 
X 
X 
X 
X 
X 
X X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
X 
Refer to Appendix A for Feature Access Codes Table and System Numbering Plan. 
4.4 Feature Operation 
4.4.1 Account Code - Forced Verified 
4.4.1.1 Default Setting: N/A 
4.4.1.2 Related Feature(s): 
Station Toil Restriction 
Auto Line Select 
SMDR (Station Message Detail Recording) 
4.4.1.3 Related Programming: 
RESOURCE-AC-CODE TABLE 
STA TION - DA YmITE CLASS 
4.4.1.4 Description: 
* 
When enabled. you must dial an account code in order to make an outgoing call on a CO line. The system 
compares the code you dialed with those in the Account Code Table. If a match is found you can make the 
outgoing call. 
Starplus@ DHSm 
Key Telephone Feature Description and Operation 37  
						

							4.4.1.5 Operation: 
1. Press an idle CO line button. 
n . . ‘. 
‘.. 
- 
3 &. When you hear a tone, dial a valid account code. An Executive telephone will show the following on 
the display: 
= . . 
3. Upon hearing confirmation tone and dial tone, you may now dial on the line. 
When you hang up, the account code that you dialed will be displayed in the SMDR call record printout. 
Notes: 
a If you dial an invalid account code you will hear error tone and will not be able to access the line. An 
Executive telephone will display “CALL RESTRICTED”. 
b. If an error occurs you may re-dial a new account code by returning to Step 1 above. 
C. When you dial a valid account code your telephone is still monitored for toll restriction according to 
the Class of Service (COS) assigned to your telephone. 
4.4.2 Account Co& Unforced/Unve-ified g-3 ,eg sggg 
4.4.2.1 Default Setting: N/A 
4.4.2.2 Related Feature(s): 
Station Toll Restriction 
Auto Line Select 
SMDR (Station Message Detail Recording) 
4.4.2.3 Related Programming: 
RESOURCE-AC-CODE TABLE 
STA TION - DA Y/NITE CLASS 
4.4.2.4 Description: 
YOU may dial a personal or departmental account code for future tracking of time spent on customer 
accounts. 
4.4.2.5 Operation: 
1. ‘ Press an idle line button. 
1. Dial account code. 
% 
..p. 
5. Dial -@ 
. ..w~.~. At an Executive Telephone, press “save”. 
At an Executive Telephone you may press “bksp” to erase each number in the account code, or press “chg” 
to erase the entire account code. 
Note: If an error occurs you may re-dial a new account code by returning to Step 1 above. 
38 Installation & Maintenance Manual Revision 3 July 6. 1997  
						

							4.4.3 ADPm Jack 
4.4.3.1 Description: 
All key telephone types are equipped with an Analog Device Port (ADP) jack. The ADP jack is an open, 
twisted-pair conductor path that may be extended f?om the MDF via the second pair of the station cabling. 
The ADP may be used to extend a SLT system station port or CO line to the digital key telephone desktop 
for convenient connection of any analog interface device (answering machine, modem, facsimile machine, 
etc.). 
The ADP jack of any telephone may be wired for connection to the main telephone CO line for use as a 
power failure standard telephone interface in the event of a power outage. 
The standard, two-pair key telephone mounting cord (line cord) provided with each key telephone extends 
the second station cable pair to the key telephone ADP jack. Any analog device connected to the ADP jack 
operates independently of key telephone operation. The ADP jack allows complete flexibility of system 
resources. Used in conjunction with the SLT Adapter and the port gain characteristics of that unit, ADP 
open wiring allows complete adaptation of the application requirements. 
4.4.4.1 Default Setting: Empty 
4.4.4.2 Related Feature(s): 
None 
4.4.4.3 Related Programming: 
Attendant System Mode - Time 
4.4.4.4 Description: 
You may activate your own private alarm on your telephone to remind you of special appointments, events, 
etc. When the alarm activates you will hear tone ringing for six (6) seconds. After the six seconds the 
alarm is automatically canceled. 
If you desire the alarm to sound at the same time everyday you must program it each day. 
4.4.4.5 Programming: Basic and Enhanced Telephones 
While your telephone is idle; 
1. press .;:.$$a . 
3. Dial the desired alarm time as Hour/I-Iour:Minute/Minute in 24 hour format. For instance, dial 0930 
for 9:3Oam, 1500 for 3:OOpm, etc. 
4.4.4.6 Programming: Executive Telephone 
While your telephone is idle; 
1. press ;=>. 
~~~ 
Dial :y& .:,&& 
. The display will show an alarm time previously programmed or will show “EMPTY”. 
OR 
Starplus@ DHSm Key Telephone Feature Description and Operation 29  
						

							3. Press “chg”. 
4. Dial the desired alarm time as Hour/Hour:Minute/Minute in 24 hour format. For instance, dial 0930 
for 9:3Oam, 1500 for 3:OOpm, etc. 
5. Press 
“save”. 
4.4.4.7 Operation Basic and Enhanced Telephones 
Turn Off a signaling Alarm: 
When the alarm time is reached you will hear tone ringing. 
4.4.4.8 Operation Executive Telephone To Turn Off a signaling Alarm: 
When the alarm time is reached you will hear tone ringing and the-display will show: 
n Press “a&‘. 
4.4.4.9 To Cancel a Programmed Alarm: 
1. press .&& . 
3 @,j .@& ‘p$ 
-. Dial .~~~~~~~:~~.~~. & Executive Telephone will display “mm DELETE. 
Notes: 
a The alarm clock will be canceled automatically after the alarm time is reached. 
b. The Executive Telephone display will be unchanged until “a&” is pressed or when the telephone is 
used for another call. 
C. The Alarm Clock feature code may be programmed on any progammable feature button. 
4.4.5 Alarm Clock (System) 
4.451 Description: 
The system administrator may establish system-wide alarm notifications through Customer Database 
Programming for various desired events. There are eight (8) system alarms times that are maintained in the 
Database Programmin g. These alarms occur continuously, for the desired times, seven days a week. For 
instance, if a system alarm is set once for 12:OOPM (lunch break), this alarm will occur every day at 
12:OOPM and does not have to be re-programmed for the following day. The alarm alerting is actually a 
one minute period of Background Music played over every station’s speaker. 
4.452 Default: Empty 
4.4.5.3 Related Feature(s): 
Music On Hold 
Background Music a..- 
4.454 Related Programming: 
Attendant System Mode - Time 
30 
Installation & Maintenance Manual 
Revision 2 July 6. 1997  
						

							Notes: 
a. An external music source is required for this operation. The same music source used for Background 
Music is applied to the System Alarm Clock. 
b. Stations monitoring BGM will not realize any change when a System Alarm is reached. 
C. If a station user is on a call (using the handset or speakerphone) during the alarm period, or in Do-Not- 
Disturb (DND) mode, the music alarm will not play at that busy station. 
d. Alarm sound is reset at station if station goes off hook and back on hook. 
4.4.6 Alpha-Numeric Display 
4.4.6.1 Description: 
The Executive Digital Key Telephone provides a two line Super Twist LCD that supports thirty-two (32) 
alpha-numeric characters. Super Twist technolo,v provides greatly enhanced viewing from most viewing 
angles and eliminates the need for contrast adjustment. The LCD is very useful for sending and receiving 
outgoing and Executive Notify messages. Since user names may be programmed in the system, the display 
will help identify incoming callers by displaying the user’s name instead of a station directory number. Any . 
LCD equipped key telephone may be used for System Database Programming. 
The LCD is interactive and will prompt the user with various choices concerning call set-up, handling and 
completion. The LCD provides help screens for feature button programming, password and security 
control, and status of incoming calls. All messages, call status, operation prompts and related indications 
will be displayed in a logical, preset order and priority. 
The LCD is complemented by three (3) dynamic soft buttons that support the various interactions between 
the user and system. The LCD type is super-twist and provides superior viewing at most angles. Every 
Executive Key Telephone that has an LCD also has twenty (20) programmable feature buttons and 
speakerphone. 
Notes: 
a. Display messages each have their own display priority depending on various call/feature operations. 
b. The message with the highest priority will be displayed on the LCD at any time. 
C. In reference to the time and date message display, the station number or station name will be displayed 
in the Day service mode; otherwise, the message “night” will be substituted, indicating Night service 
mode. 
4.4.6.2 Alternate Answering Position (Overflow Attendant) 
4.4.6.3 Description: 
A second station can be programmed as the alternate attendant. The alternate answering position serves as a 
back-up position to the primary attendant. CO ringing will forward to the alternate answering position after 
the preprogrammed Ring Alternate Position time. 
4.4.6.4 Related Feature(s): 
Recall 
4.4.6.5 Related Programming: 
CALL HANDLING -RING AL TERNA TE POSITION 
RESOURCE-ALTERNATE 
Notes: 
a. 
Any incoming CO line call ringing more than the programmed Ring Alternate Position time will also 
ring the overflow attendant, automatically. 
b. Any key telephone may serve as the Alternate Answering Position. 
C. CO lines that are recalling a the attendant position following a transfer operation will not be directed to 
the Alternate Answering Position. 
Starplus’ DHSTM Key Telephone Feature Description and Operation 31  
						

							4.4.7 Attendant 
4.4.7.1 Description: 
One primary attendant is provided in the system for support of necessary services like Line Recall, Forced 
Incoming ICM Call Forward and manual night service operation. 
A second, or alternate, attendant position may be established for common sharing of incoming CO.calls or 
load sharing during peak trafftc periods. The attendant position may be occupied by any key telephone 
type. However, maximum efficiency is gained by use of an Executive Key Telephone, since call handling is 
enhanced by use of system prompts and messages. 
The attendant may establish a private personal password for control of the system service mode 
(Day/Night/Time), time of day settings and System Speed Dial number programming. The attendant will 
receive all intercom calls directed to the Attendant Directory Number, as programmed. The attendant 
station may be connected to any one system station port and be assigned any two-digit ICM station number 
in the system dialing directory. 
One valid station number must be assigned to serve as the attendant. The customer may assign any one 
station as the attendant through database programming. 
4.4.7.2 Related Feature(s): 
Do Not Disturb (i.e. Forced DND) 
System Service Mode 
Time 
Of Day 
System Speed Dial 
User Password (F9 7) 
Intercom Call Attendant 
4.4.7.3 Related Programming: 
RESOURCE-ATTENDANT 
CALL HANDLING - OPERATOR CODE 
Attendant Administration (F#O) 
User Password (F97) 
Notes: 
a. The Attendant’s personal 4-digit password is used by the attendant (or any other station) to perform 
System Administration functions (Service Mode, Time of Day, System Speed Dial programming). 
b. Station 10 is the default Attendant Position. 
c. Station 10 is assigned CO line ringing for all CO lines at default. 
FEAT $!&n &g:‘;< 
4.4.3 Attendant Ad&&bation :D &~j. ;j&@ 
4.4.8.1 Default Setting: 0000 
4.4.8.2 Related Feature: 
Night Service 
System Speed Dial 
Toil Restriction 
DISA 
Time 
of Da-y, Date settings 
4.4.8.3 Related Programming: 
STA TION PASS WORD 
ATTENDANT STATION PROGRAMMING 
. . 
33 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							4.4.8.4 Description: [Executive Model only] 
Attendant Administration is used to set the features; Service Mode (Day/Night/Time), System Date and 
Time, and System Speed Dial. You may enter into Attendant Administration using the password of the 
assigned system Attendant telephone. 
4.4.8.5 Operation: 
3. Dial the password. 
4. Press “save”. The display shows: 
5. You have three (3) programming choices: 
n System Service Mode 
a. Press “svc”. The display shows: 
q System Date and Time 
b. Press “time”. The display shows: 
1 System Speed Dial Numbers 
C. Press “spd”. The display shows: 
4.4.8.5.1 System Service Mode 
6. Press “chg” to select between DAY, NITE, and TIME. 
7. Press f= to exit programming or “ba&” to change other features. 
4.4.8.5.2 System Date and Time 
6. Press “show”. The display indicates: 
. 
Starplus@ DHSTM Key Telephone Feature Description and Operation 33