Vodavi Starplus Dhs-l User Guide

							Co n f e re n c e 4 3
Conference
Su p e rv is e d
Description
The system can accommodate 8 four- member (party)
co nferen ces simu lta n eou sly . C on ferenc e c omb in a tio ns ma y
co ns i s t of two CO li ne s ma x im um a n d a ny nu mb e r of s ta ti on s to a
ma x imu m o f fou r mem ber s.
One i nsid e k ey telep h on e sta ti on is th e c on tro ller of t he
co nference and co nst itutes o ne c onferenc e mem ber .
To est abli sh a c onference w hil e on a li ne:
1. Press [HOL D ]. Th e cu rren t ca ll is p la ced on ho ld a n d i nter co m
di a l to ne i s he a rd .
2. Press an oth er l ine bu tto n.
3. Dial the second part y. (Repeat Steps1-3 t o add a t hird par ty).
4. To jo in the par ties i n a c onferenc e, Press [FEAT ].
5. Dial [6] + [0]. The display shows:
6. Yo u w il l h ear a co nfir ma tio n ton e a nd mo men ta ri ly th e
di spl ay w ill ch a ng e to :
Before a conference can be establi shed wi th a maximum of
f our members, a three-member conference must first be
es tablis hed.
CON FER EN CE
LNx s s
private f orce d 
						

							44 Conf eren ce
To add a four th part y:
1. Press [HOLD].
2. Dial the fourt h part y.
3. Press [FEAT ].
4. Dial [6] + [0].
T he c on f eren ce in it ia to r ma y f orc e-rel eas e a c on f eren ce mem ber
or ta lk p riv a tely w ith a co nfer enc e memb er.
E
NHANC EDTELEPHO NES--
To fo rce- release:
1. Press [FEAT ].
2. Dial [7] + [4].
3. Di al th e stati on nu mb er o r p ress th e li ne b u tto n t o rel ease.
To talk privately (connects second party,places third party on hold):
1. Press [FEAT ].
2. Dial [5] + [7].
3. Di al th e stati on nu mb er o r p ress th e li ne b u tto n t o t al k
pr iv a te ly.
E
XE CUTIVETELEPHO NES--
To force release or talk pri vate ly:
1. Press [private] or [forc ed].
2. Di al the stati on number o r press the line butt on to release or
ta lk p riv a tely .
Con dition s
†The station who establishes a conference is called the
co ntr ol lin g p a rt y, a nd on ly th e con tro ll in g p a rty is a l low ed to
invite or forcibly release any attending internal or external
pa r ty, o r t o setu p a pr iv at e ta lk wi th a ny on e a tten d ing p a rt y.
Any conference feature code may be program med on any
av ailable programm able feature button. 
						

							Co n f e re n c e 4 5
†When adding new parties to a conference and while
speaking pr ivat ely to a par tic ul ar co nference member, ot her
members o f the co nfer enc e wil l be co nnec ted to M usic -On-
Ho ld .
†Co nfer enc e can only be establ ished at a key tel ephone.
†Eac h of th e c al ls i nv olv ed in a ho ld in g c on feren ce wi ll be
pl a ce d on E xc lu s iv e Ho ld .
Unsuper vised (CO Line Conference)
Description
Thi s feat ur e al lo ws you (as the co nference c ontr oll er) to exi t a
co nference, yet enable t wo outside li nes also engaged i n t he
co nf eren ce to con ti nu e th eir c on v ers a tio n .
Op e rat i o n
1. Tw o CO lin es are c on ferenc ed (F+[6]+[0]) at yo ur stati on :
2. Press [FEAT ].
3. Dial [7] + [7]. At an Execut ive Telephone, the following
display will be seen momentarily.
4. If n o fu rt her a c tio n is ta k en, t he d isp la y retu rn s to idl e sta tu s.
At th is t ime, t he t wo lin es a re co n fer enc ed.
LNx LNx
private f orce d
UN S UP ER V I S ED C NF 
						

							46 Dis tinctive Ringin g
To rejoin the unsupervised conference:
1. At you r stat ion , press [FEAT ].
2. Dial [6] + [0].
Con dition s
†New co nference par ties m ay o nly be added when the
co nference c ontro ll er is a m ember o f the conference.
†If a n ou tsid e li ne h a ng s u p, th e li ne w ill b e relea sed.
Distinctiv e Ri ng ing
Description
Yo u m ay c ho ose fr om fo ur di stin ct iv e ri ng in g t on es to sign a l
in co min g ca lls. This al lo ws y ou to ea sily d isti ng ui sh y ou r c a lls
f rom ca l ls ri ng in g a t oth er s t at ion s n ear y ou .
Op e rat i o n
E
NHANC EDTELEPHO NES--
1. Press [FEAT ].
2. Dial [#] + [7].
3. Dial a ringing tone code (1-4).
E
XE CUTIVETELEPHO NES--
1. Press [FEAT ].
2. Dial [#] + [7]. You will hear the current r inging tone. The
di spl ay w ill show:
RI NG T Y P E : 1
chg 
						

							Do Not Disturb (DND) 47
3. Press [chg]. Yo u w ill hear the new ringi ng to ne. The display
wil l sh ow :
Do No t D ist u r b ( D N D )
Description
DN D a llo ws y ou to tem po ra ril y bl oc k a n d disc on ti nu e rin g ing
from in co min g C O c al ls a nd in terc om ca ll s. Yo u c an a ct iv a te D ND
wh ile y o ur telep ho ne is id le o r b u sy . So me st at ion s wi th a hi gh er
COS may override a stations DND condition.
Op e rat i o n
1. Press [FEAT ].
2. Dial [4]. You will hear a confirmation tone and an Execut ive
Te l e p h on e di s pl ay s :
3. Repeat Steps1 and 2 tocancelDND. Youwillhear aconfirmat ion
tone on an Executive Telephone. The display will show the
foll ow ing p ri or t o ret ur nin g to the id le d isp la y m essa ge:
RI NG T Y P E : 2
chg
Th e Dist in c tiv e R in gi ng fea t u re c o de ma y be p rog ra mmed on
a programmable feature button.
DO NOT DIST URB
DND DELE TE
The DND feature code may be programmed on a
programmable feature button. 
						

							48 DSS Console
DND Override (Attendant Only)
Di a l [ e xt ] a nd p re s s [ 3 ] .
Con dition s
†At any time while your telephone is idle, you may
imm edi a tely di ver t a n in co min g to n e r ing in g i nter com ca ll t o
th e atten dan t b y u sin g t he D N D featu re.
†Yo ur DSS/ BLF butt on on ot her key tel epho nes w ill flash
wh en y ou a ct iv a te D ND.
†May cause analog VM integration situat ions, such as r ecalling
a t ma in a tten d an t i nstea d o f the int end ed vo ic e ma il bo x.
DSS Consol e
Description
Fou r D SS co nso les ma y b e a ssign ed to a sta tio n. Ea c h D SS
C on sole u ses on e d ig ital statio n p o rt. U p to 4 8 DSS c on sol es may
be inst alled on a system.
Feat ur es ar e separ at ed i nt o t hree dist inct categori es for
pr og ra mm ing o n a b ut to n: C O li ne, st a tio n, o r fea tu re.
Op e rat i o n
E
XE CUTIVETELEPHO NES--
To program DSS console buttons:
1. Press [FEAT ].
2. Dial [#] + [4].
3. Press pro gramm abl e feat ur e butto n.
4. Press [ch g ].
5. Di al desired direc tor y nu mber (201 -272, 301 -372, 700 -795).
6. Press [save]. 
						

							Forced Tone R inging 49
To er ase c on ten ts o f a pr og ramm ab le feat ure b u tto n:
1. Press [FEAT ].
2. Dial [#] + [4].
3. Press pro gramm abl e feat ur e butto n.
4. Dial [0].
5. Press [HOLD].
Forced Tone Ringing
Description
In certain environments where background noise is predominant
or wh ere sp eak er v o lu me h as been mi nim ized , a sta t ion in V oic e
Ann ou n ce mo d e ma y no t h ea r y ou r v oi ce w hen yo u pl ac e a n
in terc om ca ll . Thi s situ a tio n m a y b e a v erted b y usi ng th e Forc ed
Tone Ri nging feature. Aft er c onnec tio n t o a Voi ce Anno unc e
station, you may change t he aler t signal at the called st at ion from
VoiceAnnounceto ToneRing.
Op e rat i o n
1. Yo u h a ve jus t p la ced a n i nter co m c al l to a s ta ti on in Voi ce
Announc e mo de and canno t get a response. At an Exec ut ive
Telep h on e, the di s pl ay s h ows :
2. Di al [✳] t o c ha n ge t he a le r t s i gn a l a t t he c a lle d s ta ti on f rom
VoiceAnnouncetoToneRinging.AtanExecutiveTelephone,
the di spl ay shows:
VOICE STA xxx
msg
STA xxx
cbck msg 
						

							50 Ho l d
3. A To ne R in gi ng a ler t sig n al is sen t a nd c on tin ues a t the ca ll
sta tio n un til a nswer ed.
4. If y ou r c a ll r ema in s un a nswere d, y ou ma y di al [✻]againto
retu rn to Voi ce Call A nn ou nc e mo de.
Con dition s
†If y ou w an t t o le a ve a C al l Ba c k r e q ue s t a t a c al le d s t a t io n t h a t
doesnt answer, the aler t signal must be set for Tone Ringing.
Hold
Automatic
Description
Yo u m ay en a bl e th is fea tu re on y ou r t elep ho ne t o si mp lify ca l l
handl ing, avoi d acci dental l ost call s, and assist call t ransfers.
Aut om at ic Ho ld wil l oc cu r w hen y ou ski p fro m l in e bu tto n to l in e
bu tt on or int erc om c a ll to o ut s id e ca ll a nd v ic e-v ers a .
For instance, if you are currently on a call on Line 1 and press Line
2, th e c al l o n L in e 1 w ill be pl ac ed on Ho ld a ut oma ti ca ll y . The
need to press [HOLD] is eli minated, exc ept if yo u w ant t o plac e a
ca ll on Ex clu siv e H old . Th is fea tu re is id eal for at ten da n t
operation. You can answer an incoming call and then press t he
des i red DS S / BL F bu tt on to pl a ce th e in ter co m ca l l a nd p ut th e
line onholdinone action.
Op e rat i o n
To enabl e:
1. Press [FEAT ].
2. Dial [9] + [4].
Duri ng a telephone co nversati on on a li ne o r an interc om call :
Press a d ifferen t li ne b u tto n. Th e first ca ll is a u tom a tic al ly
pl a ce d on E xc lu s iv e Ho ld . 
						

							Ho l d 5 1
To disable:
1. Press [FEAT ].
2. Di al
[✳]+[9] + [4].
Con dition s
†If y ou a cc ess a n i dle lin e a nd sk ip to a no th er li ne b efor e
di a lin g, th e fir st lin e wi ll n ot be a u to ma tic a lly p la ced on Ho ld .
†If you have the Automatic Hold feature programmed on a
feat ure bu tto n, the feat ure b u tto n l am p wil l li gh t w hen th e
feat ure is enabled.
†You can only see members of another Tenant group when a
ca ll is t ra nsferr ed t o y ou by t ha t Tena n t g rou p.
Call Abandon (Loop Supervision)
Description
Eac h CO l in e ha s a p ro gra m min g op tio n tha t di rect s th e syst em
to monitor distant party disconnect or False Hold conditions. This
is a useful netw or k feature in busy offi ce envi ronments where the
inside part y ac ci dentall y presses t he [HOLD], [ICM] or [DSS]
bu tt on wh ile ex p ect ing th e o utsi de l in e co nv ersa ti on to b e
co nc lu ded .
Anyti me t he system det ects a disconnect si gnal from the Cent ral
Office, an existing Hold condition will be released, freeing that
lin e fo r fut ure inb o un d t ra ffic.
T he Automatic Hold feature places a call on Exclusive
Hold. 
						

							52 Ho l d
Op e rat i o n
1. Wh ile con n ected to a ny C O lin e:
2. Press [HOLD].
Con dition s
†TheCOlinemust haveloopsupervisioninterruptsignalfrom
th e lo cal c arri er up o n d isc on nec t b y th e ou tsid e p art y. All
ty p es of H ol d l ik e S ys t em H old , E xc lu s iv e Ho ld a nd
Co nfer enc e Ho ld are relat ed t o the Hold Call Abando n
feat ure.
†Cer tain Cent ral Offices do not provide loop super vision.
†If t he o ut si de held p a rt y d isc on nec ts, t he sy stem wil l
auto mati call y r elease the hel d CO li ne.
At defaul t, Call A bandon i s enabled for all CO l ines.
Call Answer/Select
Description
Cal l Answer al lo ws a user to pl ac e and ret rieve c alls ON and OFF
of h ol d b y simp ly p ressin g the H OL D b ut to n. W hen mu lti pl e ca ll s
areholdingatthestation,CallAnswerwill accesstheCOlinethat
has been holding for the longest period of time while placing the
cu rren t c a ll o n h o ld . Ca l l An swer w or ks fo r a ll C O lin es reg a rdl ess
of the station CO line button programming.
Op e rat i o n
Press [HOLD]. A currently connected call will be placed on hold. If
th ere wa s a p rev io usl y h eld c al l, t his c a ll is n ow con n ected .
CO LI NE 1 xx:xx
If using CO lines for paging or external devices, as sign devices
to low est available l ine.