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Xerox Documate 3125 User Guide

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Page 41

Xerox® DocuMate® 3125 Scanner Maintenance
32User Guide
9. Lift the paper guide up to the back of the scanner and press gently on the paper guide until it 
snaps into place.
10. Close the scanner when you’re finished.
Troubleshooting
Problem: The scanner won’t scan. What’s wrong? 
Check for one of these possible causes:
•Are the cables loose or not plugged in securely? Inspect the cable connections. Make sure 
the cables are plugged in securely.
•Is the scanner’s status light on? Turn on the scanner’s...

Page 42

Maintenance Xerox® DocuMate® 3125 Scanner
User Guide33
•Did you select another image source in the scanning software? If you use multiple 
imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, 
you may have selected another source for images. Make sure Xerox
® DocuMate® 3125 
Scanner is selected as the scanner.
Problem: Why does my scanner not function after performing a system restore on Windows?
The system restore process may have corrupted some of the driver...

Page 43

Xerox® DocuMate® 3125 Scanner Maintenance
34User Guide
Problem: The ADF won’t feed pages properly. 
A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at 
an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See “Cleaning 
Inside the Automatic Document Feeder” on page26. If that doesn’t solve the problem, the pad 
assembly may need to be replaced. It is user replaceable. See “Replacing the ADF Pad Assembly” 
on page 28 for the...

Page 44

Maintenance Xerox® DocuMate® 3125 Scanner
User Guide35
Error Codes
The status light indicates the current state of the scanner. If your scanner experiences hardware 
problems, the status light turns red and will flash a specific number of times, pause, and then 
repeat the same number of flashes. The number of flashes between pauses indicates the 
hardware error code. The LED display will also flash an “E” then the error code number that 
matches the status light’s blinking pattern.
Descriptions of the...

Page 45

Xerox® DocuMate® 3125 Scanner Maintenance
36User Guide
2. Click the Change/Remove or Uninstall button.
3. Click Ye s when asked to confirm that you want to remove the driver.
When the driver uninstallation is complete the progress window will automatically close.
4. Turn off the scanner and unplug the USB cable.
5. Reboot the computer if you are prompted to do so.
Follow these instructions to remove any of the other software you installed with your scanner. 
Depending on the software provided with your...

Page 46

Maintenance Xerox® DocuMate® 3125 Scanner
User Guide37
General Specifications
Scanning Speeds 38 pages per minute / 66 images per minute @ 200 dpi
Optical Resolution 600 dpi
Output Bit Depth 24-bit color, 8-bit grayscale, 1-bit bitonal (black & white)
Scan Method Duplex Automatic Document Feeder (ADF)
Image Sensor CIS (Contact Image Sensor)
Light Source RGB LED lamp
Interface Hi-Speed USB 2.0, compatible with USB 1.1
Certifications UL, C-UL, FCC C
LASS B, CE, WEEE, ROHS, ENERGY STAR
Operating Temperature...

Page 47

Xerox® DocuMate® 3125 Scanner Maintenance
38User Guide
Xerox® DocuMate® 3125 Parts List
Bundled Software Visioneer OneTouch®
Visioneer Acuity Module
Nuance PaperPort®
Nuance OmniPage®
Nuance Power PDF
Part NamePart Number
Feed Roller 57-0145-000
ADF Pad 57-0144-000
USB Cable 35-0117-000
AC Power Cord 35-0226-000 (US)
35-0104-000 (EUR)
35-0228-000 (UK)
Power Supply 37-0093-000
Scanner Specifications 

Page 48

User Guide39
Appendix A: Regulatory 
Information
Basic Regulations
United States (FCC Regulations)
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the instruction 
manual, may...

Page 49

Xerox® DocuMate® 3125 Scanner Appendix A: Regulatory Information
40User Guide
This machine is certified as Class 1 LED product. This means that this machine does not produce 
hazardous laser radiation. 
A full declaration of conformity, defining the relevant directives and referenced standards, can be 
obtained from your Xerox Limited representative or by contacting:
Environment, Heath and Safety
The Document Company Xerox
Bessemer Road
Welwyn Garden City
Herts
AL7 1HE
England, Telephone +44 (0) 1707...

Page 50

Appendix A: Regulatory Information Xerox® DocuMate® 3125 Scanner
User Guide41
Postage Stamps, canceled or uncanceled. (For philatelic purposes, Postage Stamps may be 
photographed, provided the reproduction is in black and white and is less than 75% or more 
than 150% of the linear dimensions of the original.)
Postal Money Orders.
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
Stamps and other representatives of value, of whatever denomination, which have...
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