Xerox Documate 5540 User Guide

Maintenance Xerox® DocuMate® 5540
User Guide33
2. Locate the roller on the ADF door.
3. Pinch the sides of the roller cover and pull it down to access the roller.
4. Lift the roller up and out of the scanner.
5. Discard the roller, it cannot be repaired or reused.
6. Take the new roller out of its packaging.  

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7. Insert the round end of the roller into the slot in the scanner.
8. Carefully lower the roller into the scanner. Make sure the groove on the right side of the roller 
is aligned so that it slides in place into the U-shape of the bracket.
9. Lift the roller cover and carefully push it closed to lock it in place. Make sure everything is 
aligned properly and the cover is fully closed. If the cover is not fully closed it will break during 
scanning and...

Maintenance Xerox® DocuMate® 5540
User Guide35
1. Open the scanner.
2. The replaceable roller is located behind the paper guides.
3. Pull the paper guide away from the scanner. 
4. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, 
rotate it upward until the small lock flange is completely free. 

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5. Remove the roller from the scanner and discard it, it cannot be repaired.
6. Before installing the new roller, clean any dust that may have gotten on it during shipping. 
7. Insert the left end of the new roller assembly into the hole in the ADF cover. Angle the roller 
into the scanner and align the lock tab with the slot in the scanner.
8. Rotate the lock tab into the scanner. Press down on the lock flange to lock the roller into the 
scanner.
The lock...

Maintenance Xerox® DocuMate® 5540
User Guide37
Troubleshooting
Problem: The scanner won’t scan.
Check for one of these possible causes:
•Are the cables loose or not plugged in securely? Inspect the cable connections. Make sure 
the cables are plugged in securely.
•Is the scanner’s status light on? Turn on the scanner’s power. If the status light doesn’t 
come on, plug the power supply into another electrical outlet. If you are using a UPS battery 
back-up or power strip, try plugging the scanner directly...

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Problem: My computer keeps giving me out of memory error messages.
An "Out of memory" message may appear when scanning long pages at higher resolutions. This 
error is most often seen on Windows XP due to the large file size created when scanning long 
pages in color or greyscale at 300 dpi or higher.  However, this error may occur on other operating 
systems as well. If you see an out of memory error message, please try adjusting the page length...

Maintenance Xerox® DocuMate® 5540
User Guide39
Error Light Troubleshooting Codes
Normal Operation
•Steady blue: indicates the scanner is ready to scan.
•Steady red: the scanner is busy or it is not connected to the computer. 
•Blinking red: the scanner is reporting an error.
Error Codes
The status light indicates the current state of the scanner. If your scanner experiences hardware 
problems, the status light turns red and will blink a specific number of times, the status light will 
blink red, and the...

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40User Guide
Uninstalling Your Scanner
Use the options in the Windows Control Panel to remove the scanner driver and modules, and any 
other software provided with the scanner.
Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner 
driver. Unplug the USB cable when directed to do so in the instructions below.
Open the list of installed programs in the Windows Control panel.
• Windows XP: Open Add/Remove Programs
• Windows Vista and...

Maintenance Xerox® DocuMate® 5540
User Guide41
Xerox® DocuMate® 5540 Specifications
Scanner Specifications
Document Requirements (ADF)
Minimum Item Size 2.75 x 2 inches (70 x 51 mm)
Maximum Item Size 8.5 x 118 inches (216 x 2997 mm)
Capacity
50 pages of 20lb printer paper (75–80 g/m
2)
Paper Thickness
7–110 lbs. (28–400 g/m
2)
Plastic Card Embossed cards up to 1.25 mm thick
Document Requirements (Flatbed)
Minimum Item Size 0.5 x 0.5 inches (13 x 13 mm)
Maximum Item Size 8.5 x 14 inches (216 x 356 mm)...

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Xerox® DocuMate 5540 Parts List
Cable Information
AC Power Cord US(UL/CSA)—3P, 7A/125V, L=1800mm, 3C*18AWG, BLACK, 
PH8B2EDJF0AA-05B, RoHS
UK(BSI/PSB)—3P, 3A/250V, L=1800mm, 3C*0.75mm
2, BLACK, 
PG8B9X3JG0A-05B, RoHS
EUR(CEE)—2P, 16A/250V, L=1800mm, 3C*0.75mm
2, BLACK, PG8B9CIJG0A-
05B, RoHS
USB cable 1850 mm, 28AWG, with core, RoHS compliant
Software Information
Supported Operating 
SystemsMicrosoft Windows
–32-bit XP (Service Pack 3)
–32-bit or 64-bit...