Xerox Phaser 3435DN User Manual
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This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any changes, direct or indirect, arising from or related to use of this manual. © 2008 by Xerox Corporation. All rights reserved. •Phaser 3435, and Phaser 3435/DN are trademarks of Xerox Corporation. • Xerox and Xerox logo are trademarks of Xerox Corporation. • Centronics is a trademark of Centronics Data Computer Corporation. • IBM and IBM PC are trademarks of International Business Machines Corporation. • PCL and PCL 6 are trademarks of Hewlett-Packard company. • Microsoft, Windows, Windows 2000, Windows NT 4.0, Windows XP, and Windows 2003 are registered trademarks of Microsoft Corporation. • PostScript 3 is a trademark of Adobe System, Inc. • UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp. • TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc. • All other brand or product names are trademarks of their respective companies or organizations. Downloaded From ManualsPrinter.com Manuals
CONTENTS 1. Introduction Special features ...................................................................................................................................................... 1.1 Printer overview ...................................................................................................................................................... 1.2 Understanding the Status LED ................................................................................................................................ 1.4 Finding more information ........................................................................................................................................ 1.4 2. System setup Using control panel menus ...................................................................................................................................... 2.1 Menu overview ........................................................................................................................................................ 2.1 Printing a demo page .............................................................................................................................................. 2.7 Changing the display language ............................................................................................................................... 2.7 Using toner save mode ........................................................................................................................................... 2.7 3. Software overview Supplied software .................................................................................................................................................... 3.1 Printer driver features .............................................................................................................................................. 3.2 System requirements .............................................................................................................................................. 3.2 4. Network setup Introduction ............................................................................................................................................................. 4.1 Supported operating systems ................................................................................................................................. 4.1 Configuring TCP/IP ................................................................................................................................................. 4.2 Configuring EtherTalk ............................................................................................................................................. 4.2 Setting Ethernet speed ............................................................................................................................................ 4.2 Restoring the network configuration ........................................................................................................................ 4.2 Printing a network configuration page ..................................................................................................................... 4.3 Configuring 802.1x .................................................................................................................................................. 4.3 Configuring CentreWare IS ..................................................................................................................................... 4.3 5. Loading print media Selecting print media ............................................................................................................................................... 5.1 Loading paper ......................................................................................................................................................... 5.4 Selecting an output location .................................................................................................................................... 5.8 6. Basic printing Printing a document ................................................................................................................................................ 6.1 Canceling a print job ............................................................................................................................................... 6.1 7. Ordering supplies and accessories Print cartridges ........................................................................................................................................................ 7.1 Accessories ............................................................................................................................................................. 7.1 Downloaded From ManualsPrinter.com Manuals
How to purchase ..................................................................................................................................................... 7.1 8. Maintenance Printing information page ........................................................................................................................................ 8.1 Cleaning the printer ................................................................................................................................................. 8.1 Maintaining the print cartridge ................................................................................................................................. 8.2 Maintenance parts ................................................................................................................................................... 8.4 9. Troubleshooting Clearing paper jams ................................................................................................................................................ 9.1 Troubleshooting checklist ........................................................................................................................................ 9.6 Understanding display messages ........................................................................................................................... 9.6 Print cartridge-related messages ............................................................................................................................ 9.8 Solving general printing problems ........................................................................................................................... 9.9 Solving print quality problems ............................................................................................................................... 9.11 Common Windows problems ................................................................................................................................ 9.13 Common PostScript problems .............................................................................................................................. 9.13 Common Linux problems ...................................................................................................................................... 9.14 Common Macintosh problems .............................................................................................................................. 9.14 10. Installing accessories Precautions when installing accessories ............................................................................................................... 10.1 Installing a memory DIMM .................................................................................................................................... 10.1 11. Specifications Printer specifications ............................................................................................................................................. 11.1 Downloaded From ManualsPrinter.com Manuals
i Safety Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product. The safety testing and performance of this product have been verified using Xerox materials only. WARNING: This WARNING mark alerts users to the possibility of personal injury. WARNING: This WARNING mark alerts users to heated surfaces. CAUTION: This symbol indicates a Laser is being used in the equipment and alerts the user to refer to the appropriate safety information. WARNING: This product must be connected to a protective earth circuit. Operator Accessible Areas This equipment has been designed to provide operator access to safe areas only. Operator access to hazardous areas is restricted using covers or guards, which require a tool to enable removal. Never remove these covers or guards. Maintenance Information 1. Any operator product maintenance procedures will be described in the user documentation supplied with the product. 2.Do not carry out any maintenance on this product which is not described in the customer documentation WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. 3.Use supplies and cleaning materials only as directed in the Operator section of this manual. 4.Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do These: • Always follow all warnings and instructions that are marked on or supplied with the equipment. • Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazardous situation. WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. • Always exercise care when moving or relocating equipment. • Always locate the machine on a solid support surface (not on plush carpet) that has adequate strength to support the weight of the machine. • Always locate the machine in an area that has adequate ventilation and room for servicing. • Always unplug this equipment from the electrical outlet before cleaning. NOTE: Your Xerox machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. CAUTION: The metallic surfaces in the fuser area are hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces. Do Not Do These: • Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal. • Never attempt any maintenance function that is not specifically described in this documentation. • Never obstruct ventilation openings. They are provided to prevent overheating. Downloaded From ManualsPrinter.com Manuals
ii • Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers. • Never locate the machine near a radiator or any other heat source. • Never push objects of any kind into the ventilation openings. • Never override or cheat any of the electrical or mechanical interlock devices. • Never place this equipment where people might step on or trip on the power cord. • This equipment should not be placed in a room unless proper ventilation is provided. Please contact your local Authorized dealer for further information. Electrical Safety Information 1.The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice. 2.The socket outlet shall be installed near the equipment and shall be easily accessible. 3.Use the power cable that is supplied with your machine. Do not use an extension cord or remove or modify the power cord plug. 4.Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. 5.Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. 6.Do not place this equipment where people might step or trip on the power cable. 7.Do not place objects on the power cable. 8.Do not override or disable electrical or mechanical interlock devices. 9.Do not push objects into slots or openings on the machine. Electrical shock or fire may result. 10.Do not obstruct ventilation openings. These openings are used to provide proper cooling to the Xerox machine. Electrical Supply 1.This product shall be operated from the type of electrical supply indicted on the products data plate label. If you are not sure that your electrical supply meets the requirements, please consult a licensed electrician for advice. WARNING: This equipment must be connected to a protective earth circuit. This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet. 2.Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician. Disconnect Device The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. Emergency Power Off If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact anauthorized Xerox Service Representative to correct the problem: The equipment emits unusual odours or makes unusual noises. The power cable is damaged or frayed. A wall panel circuit breaker, fuse, or other safety device has been tripped. Liquid is spilled into the machine. The machine is exposed to water. Any part of the machine is damaged. Downloaded From ManualsPrinter.com Manuals
iii Laser Safety Information CAUTION: Use of controls, adjustments or performance of procedure other than those specified herein may result in hazardous light exposure. With specific regard to laser safety, the equipment complies with performance standards for laser product set by government, national and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. For Consumables • Store all consumables in accordance with the instructions given on the package or container. • Keep all consumables away from the reach of children. • Never throw print cartridges or toner containers into an open flame. • Cartridges: When handing cartridges, for example ink, fuser, etc, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact. Product Safety Certification This product is certified by the following Agency using the Safety standards listed. This product has been manufactured under a registered ISO 9001 Quality system. Regulatory Information CE Mark The CE mark applied to this product, symbolizes XEROXs declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12, 2006: AgencyStandard Underwriters Laboratories Inc. UL60950-1st Edition (2003) (USA/ Canada) SEMKO IEC60950-1st Edition 1 (2001) Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment. December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of the laws of the member states related to electromagnetic compatibility. March 9, 1999: Council Directive 99/5/EC, on radio equipment and telecommunications terminal equipment and the mutual recognition of the conformity. A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your XEROX Limited representative. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. WARNING: Shielded cables must be used with this equipment to maintain compliance with FCC regulations. Downloaded From ManualsPrinter.com Manuals
iv OpenSSL License Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.All advertising materials mentioning features or use of this software must display the following acknowledgment: This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/) 4.The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without 5.prior written permission. For written permission, please contact [email protected]. 6.Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project. 7.Redistributions of any form whatsoever must retain the following acknowledgment: This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young([email protected]). This product includes software written by Tim Hudson ([email protected]). Original SSLeay License Copyright (C) 1995-1998 Eric Young ([email protected]) All rights reserved. This package is an SSL implementation written by Eric Young ([email protected]). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson ([email protected]). Copyright remains Eric Youngs, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2.Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes cryptographic software written by Eric Young ([email protected]) The word cryptographic can be left out if the rouines from the library being used are not cryptographic related. 4.If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: This product includes software written by Tim Hudson ([email protected]) Downloaded From ManualsPrinter.com Manuals
v THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]Environmental Compliance USA Energy Star As an ENERGY STAR® partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Office Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from generating electricity. Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/print out, set at 30 minutes. A more detailed description of this feature can be found in the Machine Setup Section of this guide. Downloaded From ManualsPrinter.com Manuals
vi Product Recycling and Disposal European Union Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste. Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge. Please contact your local disposal authority for information. In some member states, when you purchase new equipment, your local retailer may be required to take back your old equipment free of charge. Please ask you retailer for information. Prior to disposal, please contact your local dealer or Xerox representative for end of life takeback information. Professional/Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. North America Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment or for recycling and disposal information, contact your local authorities. In the United States, you may also refer to the Electronic Industries Alliance web site: www.eiae.org. Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK- XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities. In the United States, you may also refer to the Electronic Industries Alliance web site: www.eiae.org. Perchlorate Material - This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/hazardouswaste/ perchlorate/. Others Countries Please contact your local waste authorities and request disposal guidance. EH&S Contact Information For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA: 1-800 828-6571 Canada: 1-800 828- 6571 Europe: +44 1707 353 434. • Product Safety information for US www.xerox.com/about-xerox/environment/enus.html • Product Safety information for EU www.xerox.com/about-xerox/environment/eneu.html Downloaded From ManualsPrinter.com Manuals