Amanda Telephone Switches Instructions Manual

Chapter 11:
Programming the Sprint Protegé CTX
Connecting the Parts
The next few procedures explain how to set up the KSU, telephones, analog terminal 
adapter, and so on.
To set up the analog terminal adapter (ATA):
1. Plug the proper end of its power cord into the analog terminal adapter but do not plug 
the electrical end into the electrical outlet yet.
You might need to terminate two jacks with two extension ports from the KSU to sim-
plify installation.
2. Plug in a line cord between the jack on the...

94 Telephone Switching Systems for Amanda@SOHO
To connect Amanda:
1. Connect these extensions to the Amanda Voice Mail unit with line cords.
2. Power up the telephone system with the rocker switch on the KSU.
3. Wait 30 seconds and power up the analog terminal adapter (plug in its power cord).
4. Power up Amanda.
The system is now ready to test.
The station user manuals for the telephones contain good descriptions for its use with 
voice mail.
Initiating Programming
To program the Protegé CTX telephone...

Chapter 11: Programming the Sprint Protegé CTX 95
2. Select Programming then press Enter.
The Database Programming menu appears. 
Initially you should not make changes—just look around. You can escape each successive 
section level by pressing Escape and either accepting or rejecting changes. (You are asked 
to confirm only if you pressed any keys while in that section that changed the 
programming of the switch.)
N
OTE:All programming is done in the “scratchpad” memory on your local 
screen and changes...

96 Telephone Switching Systems for Amanda@SOHO
The arrow keys move you to different fields on the screen. 
Page Up and Page Down move you to different pages of data if the screen contains more 
information than can fit on your monitor at one time. For example, there may be 3 pages 
of data, each labeled [1/3], [2/3], or [3/3]. 
To select an item from a menu, highlight it using the arrow keys then press Enter. 
Setting Up Voice Mail Port Types
To set up the voice mail port types:
1. From the Database...

Chapter 11: Programming the Sprint Protegé CTX 97
3. Change the port type for each of the voice mail ports to V.M. 
(Page Down until you see the port number. Use the down arrow to move to that port’s 
row. Use the right arrow to move to the Port Type field. Press Enter until V.M. 
becomes its setting.)
N
OTE:An analog terminal adapter has two extension numbers: the one that 
the adapter is plugged into and the second higher extension that is 72 
numbers higher. You can alter extension numbers by swapping...

98 Telephone Switching Systems for Amanda@SOHO
The Please Input Hunt Group Number screen appears. 
4. Type 1.
The Uniform Call Distribution - Parameter Programming: Hunt Group 1 screen 
appears. 
N
OTE:The hunt group pilot number is 430.
5. The Attribute field is selected. Press the right arrow until Integrated VM becomes its 
setting.
6. Press the down arrow until you reach the Name field.
7. Press Enter.
8. Type VMAIL in the Name field. (This is only for clarity).
9. Press Enter to stop editing this...

Chapter 11: Programming the Sprint Protegé CTX 99
The Uniform Call Distribution - Hunt Group Member: Hunt Group 1 screen appears.
12. Include all the extensions that are voice mail extensions as members in the hunt 
group.
(Use the right arrow to select a NULL member. Press Enter. Type the number of the 
extension. Press Enter. Repeat for each extension. Press Escape and enough Ys to 
return to the previous screen.)
13. Make the hunt group Linear.
(Press the down arrow to select Hunting Method. Then...

100 Telephone Switching Systems for Amanda@SOHO
The Uniform Call Distribution - Parameter Programming: Hunt Group 2 screen 
appears. 
N
OTE:The hunt group pilot number is 431.
16. The Attribute field is selected. Press Enter until UCD becomes its setting.
17. Press the down arrow until you reach the Name field.
18. Press Enter.
19. Type AUTOATT in the Name field. (This is only for clarity).
20. Press Enter to stop editing this field.
21. Press the down arrow to reach the Member field.
22. Press Enter....

Chapter 11: Programming the Sprint Protegé CTX 101
(Use the right arrow to select a NULL member. Press Enter. Type the number of the 
extension. Press Enter. Repeat for each extension. Press Escape and enough Ys to 
return to the previous screen. Or exclude the extension that will be the last port of the 
voice mail unit from this group to avoid notification call collisions to incoming calls.)
24. Make the hunt group Linear.
(Press the down arrow to select Hunting Method. Then press Enter until Linear...

102 Telephone Switching Systems for Amanda@SOHO
The Call Handling - Category 2 screen appears. 
3. Increase the VM Dialing Ratio Tone Time to 150 ms.
4. No other changes are necessary to this Category so press Escape and answer Y for 
Yes to save the changes. Also press Y for Yes to override the existing file.
5. The Call Handling menu reappears.
6. Select Category 3.
The Call Handling - Category 3 menu screen appears. 
7. You might want to adjust the answering machine emulation time. The default is...