Amanda Telephone Switches Instructions Manual

Chapter 3: Programming the AT&T Partner II 23
Voice Mail Coverage for Outside Lines (Optional)
Procedure #208 Line Coverage Extension identifies an extension as the owner of a 
specific outside line so that the extension can activate VMS Cover (voice mail coverage) 
for that line.
Line Ringing must be set to Immediate Ring or Delayed Ring and Line Access Restriction 
(#302) must be set to No Restriction or In Only.
Users with VMS Cover turned on can send all calls immediately to their voice mailbox by...

24 Telephone Switching Systems for Amanda@SOHO
System Speed Dial Numbers without entering the System Password. Night Service with a 
System Password is useful for controlling unauthorized use of telephones after hours.
The status of the Night Service button at extension 10 tells Amanda to operate in day or 
night mode.
The Night Service button returns to the status (on or off) that it was in immediately prior 
to a power failure or the use of System Reset (#728).
A Night Service must be programmed on the...

Chapter 3: Programming the AT&T Partner II 25
Optional Programming
The next few sections cover transferring callers directly to voice mail, leaving a message 
directly as one user for another, and Auto Dialing.
Transferring Callers to Other User’s Voice Mail
The Voice Mailbox Transfer feature (F14) lets a system telephone user transfer a caller 
directly to a specific extension’s voice mailbox so the caller can leave a message without 
first ringing that extension. This is useful when the user knows that...

26 Telephone Switching Systems for Amanda@SOHO
This feature must be programmed on a button with lights. It does not apply to voice-
signaled calls, Voice Interrupt on Busy calls, group calls, forwarded calls, coverage calls, 
or transfer-return calls.
To program a direct transfer to voice mail:
1. Press .
2. Enter the number of the extension to be programmed with this feature.
3. Press a programmable button.
4. Press .
5. Select another procedure or exit programming mode.
To use this feature:
1. From a...

Chapter 3: Programming the AT&T Partner II 27
4. Press .
5. Select another procedure or exit programming mode.
Using the Template
Use the template in the chapter on the AT&T Partner Plus (see “Using the Template” on 
page 13).
Notification and Integration Files
For each telephone switching system, Amanda@SOHO stores files with notification, dial 
code, and integration information. When you select a telephone switching system, 
Amanda knows which files to use for your switch. The files contain:
 The...

28 Telephone Switching Systems for Amanda@SOHO
integration 15 ‘#03##rrr#’
integration 15 ‘#00#eee#sss#’
integration 15 ‘#00#eee##’ 

Chapter 4:
Programming the Comdial Unisyn
Getting Started
The Comdial Unisyn Analog Key System Unit (KSU) comes in two configurations: the 
308 and the 616. These are simple low cost systems that are feature rich and easy to install 
and program. Voice mail integration can be set up with a minimum of technical 
knowledge.
The basic Unisyn KSU requires the addition of the following items to interface a voice 
processing system:
 A TXIST Industry Standard Board to convert a four-port block of stations to...

30 Telephone Switching Systems for Amanda@SOHO
Programming the Unisyn for Voice Mail
Programming the Unisyn is simple and straight forward. To program the voice processing 
integration, you need to be aware of the following:
1. Programming is done from either station 10 or 12 only.
2. To enter configuration mode, dial ITCM *#746*.
3. Define the voice mail station ports as Execumail before doing any other programming 
on the voice mail ports. If you fail to do this, all programming to the ports is lost...

Chapter 4: Programming the Comdial Unisyn 31
Configuring the Ports
You can program a station port to accept one of several different types of station 
equipment, such as:
 Multiline telephone (Multiline without LCD)
 LCD (LCD speakerphone)
 Execumail
The system defaults to LCD, so all the station ports on a new system are LCD.
When you program a station port as a voice mail port, the telephone system automatically 
makes the following changes:
 No dial tone on port
 RR2 - Integration for a station...

32 Telephone Switching Systems for Amanda@SOHO
Setting Up Ringing Operation
The ringing that you set up determines whether Amanda is a primary or backup attendant:
 Primary Attendant: Set up direct ringing to have Amanda answer any line that is 
ringing at a voice mail port. You will need to program the CO lines to ring directly 
to the Voice Mail Station Ports of the Unisyn system. One major consideration is 
that station hunting does not work on calls coming in on the CO lines. This means 
that you...