Amanda Work Group 7xx Installation Manual

Chapter 2: Installing Amanda Company Boards 21
The next figure shows how to connect the telephone switching system to the 
voice ports on the computer.
Connecting the Cables
The length of twisted pair cables connecting the telephone sets and Amanda 
ports to the KSU should not exceed 250 ft. Increasing the length of the 
cables can cause background noise.
Voice Ports 
Phone Switch Telephone
tline-R.cad
12
3
4 

22 Installing [email protected]/DOS 

Chapter 3:
Programming Your   KSU
Selecting a   KSU
Amanda works with the following KSUs:
 616 DR5 DS
 824 DR5 DS
CICS DR1
MICS R1
For more details, see “KSU Support” on page 2.
Setting Up the KSU
Later in this chapter, you will find tables for each KSU type. Each table lists 
the programming menu options on the left and the settings to be used with 
Amanda on the right. This section explains why The Amanda Company 
requires some of the settings that appear in the tables. Read this section as a...

24 Installing [email protected]/DOS
Startup Templates
Upon Startup, your Norstar KSU has four templates available:  Square, 
Centrex, Hybrid, and PBX. If you plan to have Amanda access outside lines 
for paging, notification, fax, or other applications, setup will be simpler if 
you choose the Hybrid or PBX template.
Ports
When you install Amanda you must select which Norstar station ports to 
connect to the ports on the voice processing boards in your Amanda system. 
You should not connect your Norstar...

Chapter 3: Programming Your KSU 25
Lines
Each incoming line (usually from the CO) to the Norstar KSU can have a 
name. For example, on the 824, the default name for Line 1 is Line001. 
None of the incoming lines can have the same name as any of the following:
 Another line. Line names must be unique.
 Any of the sets/telephones. The set names are copied into the mail-
box Set Name fields by Autocreate. They can also be entered man-
ually.
 A mailbox. A mailbox’s “name” is its number, which ranges from...

26 Installing [email protected]/DOS
DNs and the Hunt Group
Be aware that: 
 All DNs connected to Amanda must be in consecutive order (for ex-
ample, 41, 42, 43, and 44).
 Norstar must circular hunt for all DNs except the last one connected 
to Amanda, which is dedicated to the Message Waiting Indicator 
(MWI) and outcalling activity.
 The last port connected to Amanda should forward on busy to the 
first port connected to Amanda.
Extensions
The KSU extensions that are connected to the Amanda Company...

Chapter 3: Programming Your KSU 27
Integration works because Amanda does both of the following:
 Looks up the Set Name to get the mailbox number
 Determines whether the DN is one of her own ports by checking the 
configuration option smdi_base_port and the number of ports
This paragraph explains an alternative approach: Amanda’s ports are 
numbers on the Norstar KSU. Amanda’s own ports are not included as 
mailboxes. This is the simpler approach, but it is not in the tables because 
installers commonly...

28 Installing [email protected]/DOS
 Begin programming for a heading or subheading. 
Use Next (Down Arrow) or Back (Up Arrow) to move to the next or 
previous heading, subheading, or setting. 
To end a programming session:
 Press Rls to end the session. 
Using the Templates
These templates show you what buttons on the 7310 and 7208 telephone sets 
to use while programming the MICS, CICS, 616, and 824.
7310 Template: Program the 616, 824, MICS, and CICS R2.0
7310 Template: Program the CICS R1.0
Heading...

Chapter 3: Programming Your KSU 29
7208 Template: Program the 616
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OKM7208 Programming Overlay 

30 Installing [email protected]/DOS
Using the Programming Tables
This section contains a table for each of the Norstar KSUs that are 
compatible with Amanda. Each table shows the programming menu for a 
KSU and the settings required or suggested for efficient call management.
These settings are intended to be adjusted after the switch has been 
completely configured and installed! They are intended for Full, Auto 
Attendant configurations which include Out Calling Notification. 
Use the following key to...