Apple Care Protection Plan For IPhone

41
English
will cancel the credit card authorization, so you will 
not be charged for the part and shipping to and from 
your location. If you fail to return the replaced part as 
instructed or return a replaced part that is ineligible 
for service, Apple will charge the credit card for the 
authorized amount.
(B)  Do-It-Yourself Parts service where Apple does not require 
return of the replaced part. Apple will ship you free of 
charge a replacement part accompanied by instructions 
on installation and...

42Englishhttp://www.apple.com/ca/fr/support) or call the toll-free 
telephone number listed below. Telephone numbers may vary 
according to your location. When accessing the website, follow 
the instructions for requesting repair service provided by Apple. 
If calling, an Apple technical support representative will answer, 
request your Plan Agreement Number, advise you and determine 
what service is necessary for the Covered Equipment. All service is 
subject to Apple’s prior approval. Location of...

43
English
files; interpreting system error messages; and determining when 
hardware repairs are required. Apple will provide technical 
support for the Covered Equipment, iPhone OS, software 
applications that are pre-installed with the Covered Equipment 
(“iPhone Software”) and connectivity issues between the Covered 
Equipment and a supported computer, meaning a computer 
that meets the Covered Equipment’s connectivity specifications 
and runs an operating system that is supported by the Covered...

44English(iv) 
Your use of a computer or operating system that is unrelated 
to iPhone Software or connectivity issues with the Covered 
Equipment;
(v)  Apple software other than the iPhone OS or iPhone Software, 
as covered under the Plan;
(vi)  iPhone OS software or any Apple-branded software 
designated as “beta”, “prerelease,” or “preview” or similarly 
labeled software; and
(vii)  Damage to, or loss of any software or data residing or 
recorded in the Covered Equipment.
c.   Obtaining Technical...

45
English
a.
  Provide your Plan Agreement Number and serial number of the 
Covered Equipment;
b.   Provide information about the symptoms and causes of the 
problems with the Covered Equipment; 
c.   Respond to requests for information, including but not limited 
to the Covered Equipment serial number, model, version of the 
operating system and software installed, any peripherals devices 
connected or installed on the Covered Equipment, any error 
messages displayed, actions taken before the Covered...

46EnglishMAINTAIN THE CONFIDENTIALITY OF DATA, ANY LOSS OF BUSINESS, 
PROFITS, REVENUE OR ANTICIPATED SAVINGS, RESULTING FROM 
APPLE’S OBLIGATIONS UNDER THIS PLAN. TO THE MAXIMUM EXTENT 
PERMITTED BY APPLICABLE LAW, THE LIMIT OF APPLE AND ITS 
EMPLOYEES AND AGENT’S LIABILITY TO YOU AND ANY SUBSEQUENT 
OWNER ARISING UNDER THE PLAN SHALL NOT EXCEED THE 
ORIGINAL PRICE PAID FOR THE PLAN. APPLE SPECIFICALLY DOES NOT 
WARRANT THAT IT WILL BE ABLE TO (i) REPAIR OR REPLACE COVERED 
EQUIPMENT WITHOUT RISK TO OR...

47
English
5.
 Cancellation
You may cancel this Plan at any time for any reason. If you decide to 
cancel either call Apple at the telephone number below, or send or 
fax written notice with your Plan Agreement Number to AppleCare 
Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S. (fax number 
512-674-8125). A copy of the Plan’s original proof of purchase must 
accompany your notice. Unless local law provides otherwise, if you 
cancel within thirty (30) days of your Plan’s purchase, or receipt...

48Englishparty, provided that: (a) the transfer must include the original Proof 
of Purchase, the Plan’s Certificate and all of the Plan’s packaging 
material, including printed materials and these Terms and Conditions; 
(b) you notify Apple of the transfer by sending, faxing or e-mailing 
notice of transfer to Apple Inc., ATTN: Agreement Administration, 
MS: 217-AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 
916-399-7337 or [email protected], respectively, and (c) 
the party...

49
English
d.
  This Plan is offered and valid only in Canada. This Plan is not 
offered to persons who have not reached the age of majority.  
This Plan is not available where prohibited by law.
e.   In carrying out its obligations Apple may, at its discretion and 
solely for the purposes of monitoring the quality of Apple’s 
response, record part or all of the calls between you and Apple.
f.   You agree that any information or data disclosed to Apple under 
this Plan is not confidential or proprietary...

50Englishh.
 
Apple will protect your information in accordance with  
Apple Customer Privacy Policy available at URL 
www.apple.com/legal/privacy. If you wish to have access to the 
information that Apple holds concerning you or if you want to 
make changes, access URL www.apple.com/contact/myinfo to 
update your personal contact preferences or you may contact 
Apple at [email protected].
i.   The Terms and Conditions of this Plan prevail over any conflicting, 
additional, or other terms of any purchase...