ATT AUDIX Voice Power Release 2.1.1 Guide
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585-310-520 Issue 1 December 1991 AUDIX™ Voice Power Release 2.1.1 System Manager’s Guide
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1991 AT&T
All Rights Reserved
Printed in USA
Issue 1, October 1991
While reasonable effort was made to ensure that the information in this document was
complete and accurate at the time of printing, AT&T cannot assume responsibility for
any errors. Changes and/or corrections to the information contained in this document
may be incorporated into future issues.
FCC WARNING STATEMENT
Federal Communications Commission (FCC) Rules require that you be notified of the
following:
nThis equipment...
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Contents About This Guide Purpose and Scope Intended Audience Assistance How to Use This Guide Conventions Used in this Guide Information Conventions Related Documents i i iii iii iii iv vi vii 1Introduction AUDIX Voice Power Services Telephone System Interface Basic Telephone System Administration Hardware and Software Components Hardware Configuration Software Configuration 1-1 1-2 1-3 1-5 1-6 1-6 1-8 2Future and Planning Review Planning on the Switch Side Call Coverage Paths Hunt Groups Miscellaneous...
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Contents Assigning Services to Channels Switch Interface Parameters System Parameters Subscriber Administration Service Administrator Registration Outcalling Administration Automated Attendant Administration Holiday Administration Hours of Operation Menu Definition Voice Menus and Announcements Customizing Voice Prompts Call Answer Service Messages Voice Mail Greeting Message Automated Attendant Messages Information Service Announcement Message Drop Messages Temporary Closure Greeting Message2-9 2-10...
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Contents Moving a Subscriber Displaying the Subscriber Database Service Administrator Registration Subscriber Administration Initial Implementation Updating Subscribers Adding a New Subscriber Changing a Subscriber Record Deleting a Subscriber Printing the Subscriber Database Updating Service Administrator Registration Outcalling Administration Updating Outcalling Parameters Automated Attendant Administration Holiday Administration Service Hour Administration View Day Service View Night Service Workspace...
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Contents Call Answer Service Administration4-5 Administration of Call Answer Greeting Message 4 - 5 Administration of Call Answer Good-bye Message 4 - 7 Message Drop Administration4-8 Administration of Message Drop Greeting Message 4-9 Administration of Message Drop Good-bye Message 4-10 General Mailbox Greeting Administration4-12 Listening to the General Mailbox Greeting Message 4-13 Recording a General Mailbox Greeting Message 4 - 13 lnformation Serice Administration4-14 Listening to the...
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Contents 5System Operations n Introduction n System Management Operations Retrieving Messages from the Message Drop Service Broadcasting Messages Retrieving Messages from the General Mailbox Retrieving Messages from the Maintenance Mailbox Replying to a Message Forwarding a Message Viewing the Event Log Report Using the Explain Command5-1 5-1 5-3 5-3 5-5 5-6 5-8 5-9 5-10 5-11 5-12 n System Operation Procedures Reaching the Configuration Management Menu Starting the Voice System Stopping the...
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Contents 6Generating Reports6-1 Reaching the Reports Administration Menu Accessing AUDIX Voice Power Reports Phone Line Usage Report Mailbox Usage Report Subscribers Over Mailbox Limit Report Most Recent Audit Report Accessing System Reports Event Log Report Event Log Report Options Event Log Print option 6-2 6-3 6-3 6-6 6-7 6-7 6-8 6-8 6-11 6-13 7Troubleshooting7-1 Hardware Verification7-2 System Module Verification7-2 Circuit Board Diagnostics7-3 Application Operation Problems7-4
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Contents A User Interface Information Accessing Windows Types of Windows On-line Help Moving Within a Window Menu Selection Alternatives Form Fill-in Alternatives Function Keys Standard Function Keys Frame Management List Open Windows Move Active Window Reshape Window Refresh Window Command Menu Procedures A-1 A-1 A-2 A-2 A-3 A-4 A-4 A-6 A-7 A-9 A-9 A-10 A-10 BError MessagesB-1 n Introduction to System MessagesB-1 n System Message FormatB-4 n System Message ListingsB-6 Speech Processing Library...
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Contents User Applications (APP) Voice Mail Database DIP Error Messages Administration Error Messages DCP Communications Process. Error Messages Reports Error Messages Outcalling Error Messages Fax Data Interface Process Switch Information Data Interface Process B-33 B-33 B-39 B-40 B-44 B-45 B-48 B-51 IN IndexIN-1