ATT DEFINITY Communications System Generic 1 And Generic 3 And System 75, 7444 Voice Terminal Users Guide

							AT&T
DEFINITY
®Communications System
Generic 1 and Generic 3
and System 75
7444 Voice Terminal
Users Guide 
						

							NOTICE
While reasonable efforts were made to ensure that the information in this document
was complete and accurate at the time of printing, AT&T can assume no
responsibility for any errors. Changes or corrections to the information contained in
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Order:Document No. 555-230-744
Issue 1, May 1992
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HEARING AID COMPATIBILITY
This equipment is compatible with the inductively coupled hearing aids prescribed by
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Prepared by
© 1992 AT&T
AT&T Technical Publications Department
All Rights Reserved
Middletown, New Jersey 07748
Printed in USA 
						

							Contents
Your 7444 Voice Terminal
What the Features Do
Voice Features
Display Features
How to Use the Features
Special Instructions
Conventions
Troubleshooting
Quick Reference Lists1
4
4
7
9
9
10
10
10
11
11
13
14
14
15
16
17
17
18
19
19
20
20
21
21
22
22
23
24
24
25
26
27
28
Voice Features
Abbreviated Dialing (AD)
Automatic Callback
Bridging
Call Coverage
Call Forwarding All Calls
Call Park
Call Pickup
Conference
Drop
Hold
Intercom (Automatic/Dial)
Last Number Dialed
Leave Word Calling (LWC)
Message
Mute
Priority Calling
Reset Speakerphone
Select Ring (and Ringer Volume)
Self-Test
Send All Calls
Speaker
Speakerphone
Transfer
Voice Message Retrieval
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							Display Features29
Activating and Clearing the Display29
Normal Mode29
Inspect29
Integrated Directory30
Message Retrieval30
Normal32
Stored Number32
Time/Date33
Timer33
Tones and Their Meanings34
Ringing Tones34
Handset Tones34
Troubleshooting35
System 75 Version Notes36
Key Words to Know37
Quick Reference Lists
ii 
						

							Your 7444 Voice Terminal
The 7444 voice terminal is designed so that you can conveniently use the many
features of the DEFINITY® Communications System and System 75. Familiarize
yourself with your voice terminal, shown in Figure 1 below and explained on the
following page.
Figure 1. 7444 Voice Terminal
Starting with the handset and continuing clockwise:
1) Handset
2) Drop/Test button
3) Conference/Ring
button
4) Display
5) Transfer button
6) Hold button
For placing and answering calls (also known as
the receiver).
For disconnecting from a call. When used with
[ 
Select ] , you can test the lights, ringer, and display
on your voice terminal.
For setting up conference calls. When used with
[ 
Select ] , you can select your own personalized ring.
A built-in 2-line by 40-character vacuum fluorescent
display.
For transferring a call to another voice terminal.
For putting a call on hold.
7) Speakerphone/ headsetThis jack is used for connecting an external
jackspeakerphone or a headset adapter to your voice
(on back of voice terminal)terminal. The jack is labeled
.
1 
						

							8) Line jack
(on back of voice terminal)
9) Call appearances/
feature button
10) Microphone
(on back of terminal)
11) Select buttonThis jack is used for connecting a line cord to your voice
terminal. The jack is labeled “LINE.”
These 22 buttons can be used for either incoming and
outgoing calls (call appearances) and are labeled with an
extension number or accessing features (feature buttons)
and are labeled with a feature name. Each has a red in-
use light to tell you this is the line you are using or that
this is the line you will get when you lift your handset.
The green status light next to each call appearance and
feature button tells you the line or feature is being used.
This is the location of the built-in speakerphone
microphone.
Can be used in 3 different ways:
1) Used with [ 
Drop Test ] , to initiate a self-test of your
voice terminal;
2) Used with [ Conference Ring ] , to select your own personalized
ring from among 8 available patterns;
3) Used with [ 
Speaker Reset Spkr ] , to perform an acoustic test
of the environment and adjust the speakerphone to the
surrounding acoustic environment for optimal
performance.
12) Mute buttonFor turning off the microphone of the built-in
speakerphone or the handset so the other person cannot
hear you.
Note: If your voice terminal is set for the Speaker
13) Dial pad
14) Speaker/Reset
Speakerphone
button
(listen-only) feature, pressing [ Mute ] while on a call using
the handset will affect only the microphone associated
with the handset. When you use the Speaker feature,
the Mute feature is also activated and the light next to
[ 
Mute ] is always on.
The standard 12-button pad for dialing phone numbers
and accessing features. The letters, “Q“ and “Z,” have
been added to the appropriate dial pad keys for directory
access, and the “5” button on your dial pad has raised
bars for visually-impaired users. 
For using the speaker or the built-in speakerphone and
microphone combination. When you touch [ 
Select ] and
then [ 
Speaker Reset Spkr ] (if your voice terminal is set for the
Speakerphone feature), you hear a set of tones as the
speakerphone performs an acoustic test of the
environment. When the tones stop, your speakerphone
has finished adjusting itself for optimal performance and
is ready for use.
2 
						

							15) Message light
16) Volume control
button
17) Display control buttons
18) Call appearances/
feature buttons
Note: Your voice terminal can be set for either the
Speaker (listen-only) feature or the Speakerphone (listen
and talk) feature. Check with your System Manager to
see how your Speaker button is to be used.
A red light which goes on when a message has been left
for you.
For adjusting the volume of the speaker or the built-in
speakerphone when you are on a call, or for adjusting the
volume for the tone ringer when you are not using the
speakerphone.
Each of these 7 buttons accesses a display feature, such as
Inspect. Each button is labeled with a feature name.
At least 3 of these 12 buttons are devoted to incoming
and outgoing calls (call appearances) and are labeled with
an extension number; the remainder access features
(feature buttons) and are labeled with a feature name.
3 
						

							What the Features Do
Here are brief descriptions of 31 features, including what each one does and how you
might want to use it. The first 24 are voice features and the final 7 are display
features.
Note: You will automatically have the following features on your voice terminal:
Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, Self-Test,
and Transfer voice features and Normal mode among the display features. You may
also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker
feature. Check with your System Manager to see what other features you can use
with the DEFINITY Generic 1 or the System 75 switch.
Voice Features
Abbreviated Dialing (AD)   Allows you to store selected phone numbers for quick
and easy dialing. Each number can be a complete or partial phone number, an
extension number, or a trunk or feature code. Abbreviated Dialing offers 4 possible
types of lists—personal, group, system, and enhanced—and you can be assigned a total
of 3 out of the 4 lists. Numbers on a personal list are programmable by you; numbers
on all other lists are programmable only by the System Manager. Use as a timesaver
for dialing frequently called, lengthy, or emergency numbers.
Automatic Callback   Sends you a special 3-burst ring indicating that a previously
busy or unanswered extension is now available. Use to avoid constant redialing when
you wish to speak to someone who is frequently busy on the phone or in and out of
the office.
Note: Can be used only for extensions, not outside numbers.
Bridging   Permits you to answer or join in calls to someone else’s extension by
pressing a bridged appearance button on your voice terminal. This button can be any
call appearance button labeled with another user’s primary extension number, as
assigned to you by your System Manager. Use to assist in handling calls for a
designated co-worker.
Call Coverage   Provides automatic redirection of certain calls to your voice terminal
for answering. (Your System Manager determines which calls will be sent to you.)
Use to answer calls for other extensions for whom you provide coverage.
Note: If you have Go to Cover, you (the calling party) can send internal calls directly
to coverage any time during the call attempt (the person you call must be in a call
coverage group).
Call Forwarding All Calls   Temporarily forwards all your calls to another extension
or to an outside number, depending on your system. Use when you will be away from
your voice terminal and you want your calls to be forwarded to a phone number of
your choice.
4 
						

							Call Park   Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.
Call Pickup   Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer.
Note: You can only use this feature if you and the called party have been assigned to
the same pickup group by your System Manager.
Conference   Allows you to add parties to a call, so that you can conduct up to a
6-way conversation. (If you wish to conference more than 6 parties, call your
attendant for assistance.) Use to set up time-saving conferences, or to spontaneously
include a party important to a discussion.
Drop   Disconnects from a call without requiring you to hang up the handset or press
the switchhook. Can also be used with the Conference feature to disconnect the last
party added. Use whenever you are using the handset and want to continue using it
for another action after ending a call.
Hold   Puts a call on hold until you can return to it. While a call is on hold, you
can place another call, activate another feature, answer a waiting call, or leave your
voice terminal to perform another task. Use when you have a call that you don’t
wish to drop, but which you have to interrupt briefly to do something else.
Intercom (Automatic/Dial)   Gives you quick access to specified extensions. With
Automatic Intercom, you can call a predetermined partner by pressing a single feature
button. With Dial Intercom, you can call any member of a predetermined group of
users by pressing a feature button and then dialing the group member’s 2- or 3-digit
code. Use to rapidly dial frequently called numbers.
Last Number Dialed   Automatically redials the last number you dialed, either an
extension or an outside number. Use to save time in redialing a busy or unanswered
number.
Leave Word Calling (LWC)   Leaves a message for another extension to call you
back. The called party will be able to dial message service (e.g., attendant, AUDIX,
covering user, etc.) to retrieve a short, standard message which gives your name and
extension, the date and time you called, and the number of times you called. Use
any time you wish to have someone call you back; it will help cut down on repeated
call attempts.
Message   Turns on your Message light to let you know that a caller has left a
message. You can then follow your System Manager’s local message retrieval
procedures to get your message.
Mute   Turns off the microphone of the built-in speakerphone or the handset. Use
when you want to confer with someone in the room with you, but you do not want
the other party on the call to hear your conversation.
5 
						

							Priority Calling   Allows you to call another extension with a distinctive 3-burst ring
to indicate that your call requires immediate attention. Use when you have
important or timely information for someone.
Reset Speakerphone   Initiates an acoustic test of the surrounding environment by
using a series of tones. When the tones stop, your speakerphone has finished
adjusting itself for optimal performance. It is now ready for use. Use whenever you
move your voice terminal to a different location (even in the same room), or
whenever the light next to [ 
Speaker Reset Spkr ] is fluttering. (For best results, use the
Reset Speakerphone feature when the handset is on-hook.)
Select Ring   Allows you to select your own personalized ring from among 8 available
patterns. Use to distinguish your ring from that of other nearby voice terminals.
Self-Test   Activates the lights, display, and ringer of your voice terminal. Use when
you want to check if they are working properly.
Send All Calls   Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary or receptionist). Use
when you will be away from your desk for awhile, or when you do not wish to be
interrupted by phone calls.
Speaker   Allows you to place calls or access other voice features without lifting the
handset. However, in order to speak to the other party, you must use the handset
(the speaker must be off). Use with feature activities that require listening only, such
as on-hook dialing, monitoring calls on hold, and group listening situations.
Note: Your voice terminal has either the Speaker (listen-only) or the Speakerphone
function. Check with the System Manager to see how your voice terminal is set.
Speakerphone   Allows you to place and answer calls or access other voice features
without lifting the handset. When used with [ 
Select ] , the built-in speakerphone
performs a test of the surrounding acoustic environment and adjusts itself for optimal
performance. (See Reset Speakerphone.) Use the built-in speakerphone any time you
prefer hands-free communication, both speaking and listening, or for group conference
situations.
Note: Your voice terminal may be set for the Speaker (listen-only) rather than the
Speakerphone (listen and speak) feature. Check with your System Manager.
Transfer   Transfers a call from your voice terminal to another extension or outside
number. Use when your caller needs to speak further with someone else.
Note: Calls from an outside number to your voice terminal can be transferred only to
an extension, not to another outside number.
Voice Message Retrieval   Gives you messages (via computerized voice) left for you
through Leave Word Calling or as entered by a covering user. If authorized by your
System Manager, you may also retrieve messages for one or more of your co-workers.
Use to hear all messages received while you were away.
6