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ATT DEFINITY Communications System Generic 1, Generic 3, System Management Instructions Manual

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    							GLOSSARY
    Tone/Clock
    The Tone/Clock circuit pack provides tone generation and timing for the TDM bus. The
    active Tone/Clock circuit pack is currently providing service for the cabinet in a duplicated
    system whereas the standby tone/clock is a backup circuit pack in the event the active
    tone/clock fails.
    Tone Ringer
    A device with a speaker, used in electronic voice terminals to alert the user.
    Trunk
    A telecommunications channel between two switching systems.
    Trunk Data Module
    Provides the required interface between the system and a data set (modern) or data ser-
    vice unit connected to a private or switched data line.
    Trunk Group
    Telecommunications channels assigned as a group for certain trunking functions.
    U
    Uniform Dial Plan (UDP)
    A feature that allows a unique 4- or 5-digit number assignment for each terminal in a
    multi-switch configuration, such as a DCS or Main/Satellite/Tributary configuration.
    Unrestricted Call List
    A list of digit strings that can be accessed by a user.
    V
    Vector Controlled Split
    A hunt group or ACD split is vector controlled when the field “Vector” is enabled on the
    Hunt Group form. Only vector-controlled hunt groups or vector-controlled ACD splits are
    accessible via the vector commands “queue to main” and “check backup”.
    Vector Directory Number (VDN)
    A number that can be dialed to access a vector. Several VDNs may map into the same
    vector.
    G-27 
    						
    							GLOSSARY
    Vectoring (Basic)
    Allows the customer to specify the treatment of calls coming into the switch based upon
    the dialed number. Vectoring (Basic) allows incoming calls to be placed in a queue for a
    hunt group or split and may specify the delay treatment given to the caller.
    Vectoring (Prompting)
    Allows a call vector to collect digits from a user and use that information in routing the
    call.
    Voice Terminal
    A single-line or multi-appearance voice terminal (telephone).
    W
    Wide Area Telecommunications Service (WATS)
    A service that allows calls to a certain area or areas for a flat-rate charge based on
    expected usage.
    Wink-Start Tie Trunk
    After establishing a connection with a distant switching system for an outgoing call, the
    system waits for a momentary signal (wink) before setting the digits of the called
    number. Similarly, on an incoming call, the system sends the wink signal when ready to
    receive digits.
    Write Operation
    The process of putting information onto a storage medium such as magnetic tape.
    Z
    Zip Tone
    Single burst tone is provided with auto-answering operation when an agent answers an
    ACD call.
    G-28 
    						
    							INDEX
    INDEX
    4410 Terminal, 2-1
    Administration Keys, 2-15
    Function Keys, 2-15
    Keyboard, 2-1
    4425 Terminal, 2-1
    Administration Keys, 2-15
    Function Keys, 2-15
    Keyboard, 2-1
    513 BCT, 2-1
    Keyboard, 2-1, 2-4
    Keyboard, Function Keys
    and Programmable Keys, 2-10
    Programmable Function Keys, 2-11
    610 BCT, 2-1
    Administration Keys, 2-15
    Function Keys, 2-15
    Keyboard, 2-1
    615 MT Terminal, 2-1
    Administration Keys, 2-15
    Function Keys, 2-15
    Keyboard, 2-1
    715 MT Terminal, 2-3
    keyboard overview, 2-3
    7400B Data Module, 5-9
    A
    Access Codes, 3-2
    Access System, 4-1
    Add Feature Buttons to Voice Terminal, 5-4
    Add Features to Voice Terminal, 5-4
    Add Netcon Channels, 4-6
    Add Voice Terminal, 5-3
    Administer
    Abbreviated Dialing, 3-4
    Call Coverage Answer Groups, 3-4
    Circuit Packs, 6-1Groups, 3-4
    Hunt Groups, 3-4
    Intercom Groups, 3-4
    Netcon Channels, 4-6
    Pickup Groups, 3-4
    System, 3-1
    System From Remote Location, 4-6
    Terminating Extension Groups, 3-4
    Trunk Groups, 3-4
    Voice Terminals, 5-1
    Administration Circuit Pack, 6-2
    Administration Terminal, 2-1
    Types, 2-1
    Administration Without Hardware, 5-8
    Administrative Tasks
    System 4-1
    Voice Terminal, 5-1
    Announcement Data Module, 5-9
    Announcement
    error conditions, 8-7
    restore, 7-1, 8-5
    save, 8-2
    Assign Netcon Channels, 4-6
    for Off-Premises Administration/Maintenance
    Terminals, 4-6
    for On-Premises
    Administration/Maintenance
    Terminals, 4-6
    for SMDR, 4-6
    Assign New Password, 4-3
    Assigning
    Add Station Command to
    513 Function Key, 2-11
    Administration Functions to
    513 Function Key, 2-11
    Change Station Command to
    513 Function Key, 2-11
    Circuit Packs, 6-1
    Circuit Packs to Slots, 6-1
    Programmable Function Keys, 2-11
    Data Module and Voice Terminal Adjuncts, 5-9Programmable Function Keys, 513 BCT, 2-11
    Dial Plan, 4-8
    Attendant Console, 3-2
    Feature Access Codes, 4-8
    Parameters, 3-2
    I-1 
    						
    							INDEX
    B
    Backspace Key, 2-4
    Backup, 7-1
    for a System With Duplication Option, 7-4
    for a System Without Duplication
    Option Tape, 7-2
    Backup Disk, 8-1
    Backup Disk/Tape, 8-1
    Backup Recorded Announcements, 7-1
    Backup System, 7-1, 8-1
    Backup Tape
    for a System Without Duplication Option, 7-2
    Business Communications Terminal
    513, 2-1
    513, Keyboard, 2-1
    610, 2-1
    610, Keyboard, 2-1
    C
    Cancel Key, 2-1
    Cassette Tapes, 7-2, 7-4
    Errors, 7-6
    Failures, 7-6
    Change
    Date, 4-10
    Day of Week, 4-10
    Dial Plan Record, 4-8
    Feature Access Codes, 4-8
    Hour, 4-10
    Minutes, 4-10
    Month, 4-10
    Netcon Channel, 4-8
    Password, 
    4-4
    Password Screen Form, 4-3
    Time, 4-10
    Time for Daylight Savings Time, 4-10
    Voice Terminal, 5-4
    Voice Terminal, Button Assignments, 54
    Voice Terminal, Features, 5-4
    Voice Terminal, Translation, 5-4
    Year, 4-10
    Choosing a Terminal, 4-1
    Circuit Pack
    Administration, 6-1, 6-2
    Assignments, 6-1
    configurations, 6-1
    Class of Restriction, 3-2
    Class of service, 3-2
    Clear Field Key, 2-1
    Commands
    History, 4-13
    To Change Netcon Channel, 4-8
    To List Netcon Channel, 4-8
    To List System Configurations, 6-1
    Used to Administer Netcon Channels, 4-6
    Used to Backup Recorded
    Announcements, 7-1
    Used to Save Recorded Announcements, 7-1
    Voice Terminal, 5-3
    Configuration Control, 6-1
    Console Parameters, 3-2
    Cursor Keys, 2-4
    513 BCT, 2-4
    D
    Data Line Data Module, 5-9
    Data Modules, 3-3
    7400B Data Module, 5-9
    Administration, 5-9
    Announcement, 5-9
    Data Line, 5-9
    Digital Terminal Data Module, 5-9
    Modular Processor Data Module, 5-9
    Modular Trunk Data Module, 5-9
    Processor, 5-9
    Trunk Data Module, 5-9
    Data Modules Administer, 5-9
    Date and Time Screen Form, 4-10
    Daylight Savings Time, 4-10
    Delete Voice Terminal, 5-4
    From System Translations, 5-4
    Dial Plan, 3-2
    Establish, 3-2
    Establish Data Modules, 3-3
    Digital Terminal Data Module
    Administration, 5-9
    I-2 
    						
    							INDEX
    Display
    Information Voice Terminal, 5-5
    Translation Data Associated
    With Voice Terminal, 5-5
    E
    Enhanced Terminal Administration, 5-1
    Enter Key, 2-1
    Error Conditions, 8-2, 8-17
    Establish Dial Plan, 
    3-2
    F
    Feature Access Codes, 3-2
    Features
    Administration WithoutHardware, 5-8
    Find
    Extension Numbers Assigned
    to Netcon Channels, 4-8
    How Many Netcon Channels
    Have Been Assigned, 
    4-8
    Function Keys, 2-4
    513 BCT, 2-4
    Assignments, by System Software, 2-1
    Assignments, for 4410, 2-1
    Assignments, for 4425, 2-1
    Assignments, for 610 BCT, 2-1
    Assignments, for 615 MT, 2-1
    Assignments, for PC 6300, 2-1
    G
    Glossary, G-1
    H
    Hardware Requirements
    Modules, 5-10
    Voice Terminal Adjuncts, 5-10
    Help Key, 2-1
    History Command, 4-13
    How to Administer
    Circuit Packs, 6-1
    How to Assign
    Circuit Packs, 6-1
    Circuit Packs, to Slots, 6-1
    How to Backup
    Recorded Announcements, 7-1
    How to Change
    Date, 4-10
    Your Password, 4-3
    How to Configure
    Circuit Packs, 6-1
    How to List
    Configuration Commands, 6-1
    How to Log In, 4-1
    Version 1 System, 4-1
    Version 2 System, 4-1
    Version 3 System, 4-1
    How to Logoff
    the System, 4-3
    How to Print
    a Screen Form, 4-13
    How to Restore
    Announcements, 7-1
    How to Save
    Recorded Announcements, 7-1
    How to Set
    Time, 4-10
    Time 
    and Date, 4-10
    How to Use
    Cancel Key, 2-1
    Clear Field Key, 2-1
    Enter Key, 2-1
    Help Key, 2-1
    Next Form Key, 2-1
    Next Page Key, 2-1
    Previous Page Key, 2-1
    Refresh Key, 2-1
    I-3 
    						
    							INDEX
    I
    Identify Groups
    to Which a Voice Terminal Belongs, 5-5
    Incorrect Login, 4-2
    Initialization, 1-2
    Initialize System, 1-2
    Introduction, 1-1
    K
    Keeping Records, 1-2
    Keyboard Overview
    715 MT, 2-3
    N
    Netcon Channels, 3-3, 4-5
    Administration, 4-6
    and SMDR, 4-6
    Network Access Feature Forms, 3-4
    Next Form Key, 2-1
    Next Page Key, 2-1
    O
    Ongoing Administration, 1-2
    P
    L
    Label Backup Tapes
    for a System With Duplication Option, 7-4
    for a System Without Duplication Option, 7-2
    List
    Configuration Commands, 5-1
    Netcon Channels, 4-3
    Login, 3-2, 4-1
    Procedures System, 4-1
    Logoff, 4-1
    Command, 4-3
    the System, 4-3
    Logs Transaction, 4-13
    M
    Module Administration, 5-9
    Modules, 3-3
    Digital Data, 3-3
    Processor Data, 3-3
    Trunk Data, 3-3
    Parameters
    Attendant Console, 3-2
    System, 3-3
    Password Change, 4-3
    PC 6300 Terminal, 2-1
    Perform Tape Backup
    for a System With Duplication Option, 7-4
    for a System Without Duplication Option, 7-2
    Previous Page Key, 2-1
    Print Command, 4-13
    With Display Command, 5-5
    Print Data Associated With Voice Terminal, 5-5
    Print Information for Voice Terminal, 5-5
    Print on Demand, 4-13
    Print Screen Form 4-13
    on Terminal Printer, 4-13
    Processor Data Modules, 3-3
    Administration, 5-9
    Programmable Function Keys
    for a 513 BCT, 2-11
    How to Set up, 2-11
    Programmable Keys, 2-4
    513 BCT, 2-4
    for a 513 BCT, 2-11
    I-4 
    						
    							INDEX
    R
    Record Keeping, 1-2
    Recorded Announcements
    Backup, 7-1
    command, 7-1
    References, 9-1
    Refresh Key, 2-1
    Remote Administration, 44
    Remove and Replace Tapes
    for System Backup, for a System
    With Duplication Option, 7-4
    for System Backup, for a System
    Without Duplication Option, 7-2
    Remove Feature Buttons
    From Voice Terminal, 5-4
    Remove Features From Voice Terminal, 5-4
    Remove Voice Terminal, 5-4
    Reset Clock After System Recovery, 4-10
    Reset Date, 4-10
    Reset System Clock, 4-10
    Reset Time, 4-10
    Restore Announcements, 8-5
    command, 8-5
    command denial, 8-5
    command operation, 8-5
    options, 8-5
    Restore Recorded Announcements, 7-1
    S
    Save Announcements, 7-1, 8-2
    command, 8-2
    command denial, 8-3
    command operation, 8-3
    options, 8-2
    Save Changes
    Additions, 7-1
    Save Data in Memory, 7-1
    Save Information in Memory, 7-1
    Save Recorded Announcements, 7-1
    Command, 7-1
    Save Translation, 7-1
    Automatically, 7-1
    Command, 7-1, 8-9
    in Memory, 7-1
    When to, 7-1
    Sequence
    Used to Administer System, 3-1
    Used to Enter System Translations, 3-1
    Set Date, 4-10
    Set Time, 4-10
    Set-Up Netcon Channels, 4-6
    Set Up Program Function Keys
    513 BCT, 2-11
    Set Up System for Remote Administration, 4-4
    SMDR and Netcon Channels, 4-6
    Station Configurations, 6-1
    System
    Access, 4-1
    Administration, 1-2, 3-1
    Backup, 7-1, 8-1
    Features, 3-2
    Implementation, 1-1
    Initialization, 1-2
    Login Procedures, 4-1
    Logoff Procedure, 4-3
    Maintenance, 1-1
    Parameters, 3-3
    Reconfiguration, 6-1
    Remote Administration, 4-4
    System Administrative Tasks, 4-1
    System Function Key Assignments
    for 4410, 2-1
    for 4425, 2-1
    for 610 BCT, 2-1
    for 615 MT, 2-1
    T
    Table Terminal Keys, 2-5
    Tape Backup
    for a System With Duplication Option, 7-4
    for a System Without Duplication Option, 7-2
    Tape Errors, 7-6
    Tape Failures, 7-6
    I-5 
    						
    							INDEX
    Terminal
    615 MT Terminal, 2-1
    Keyboard, 615 MT Terminal, 
    2-1
    Keys Table, 2-5
    Terminal Types, 2-1
    Used for Administration, 2-1
    Time and Date Screen Form, 4-10
    Time Required
    to do a Backup on
    Recorded Announcements, 7-1
    Transaction Log, 4-13
    Trunk Configurations, 6-1
    Trunk Data Module Administration, 5-9
    Trunk Data Modules, 3-3
    Trunk Groups, 3-4
    Types of Administration Terminals, 2-1
    I-6
    v
    Voice Terminal, 3-3
    Add, 5-3
    Adjuncts Administer, 5-9
    Administer, 5-1
    Change, 5-4
    commands, 5-3
    Remove, 5-4
    w
    When to
    Save Recorded Announcements, 7-1
    Use Manual, 1-3 
    						
    							DEFINITY
    ®
    System Management
    AT&T 555-230-500ADD
    Issue 1, January 1992
    Dated September 1992
    Communications System
    Generic 1 and Generic 3
    Addendum 
    						
    							©1992 AT&T
    All Rights Reserved
    Printed in USA
    Notice
    While reasonable effort was made to ensure that the information in this document was complete and accurate at
    the time of printing, AT&T cannot assume responsibility for any errors. Changes and/or corrections to the
    information contained in this document may be incorporated into future issues.
    Your Responsibility for Your System’s Security
    You are responsible for the security of your system. AT&T does not warrant that this product is immune from
    or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through
    or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use.
    Product administration to preventunauthorized use is your responsibility and your system administrator should
    read all documents provided with this product to fullyunderstand the features available that may reduce your
    risk of incurring charges.
    Federal Communications Commission (FCC) statement
    This equipment generates,uses, and can radiate radio-frequency energy and if not installed and used in
    accordance with the instruction manual, may cause interference to radio communications. It has been tested
    and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
    Rules, which are designed to provide reasonable protection against such interference when operated in a
    commercial environment
    Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her
    own expense will be required to take whatever measures may be required to correct the interference.
    TRADEMARK NOTICE
    DEFINITY is a registered trademark of AT&T.
    ORDERING INFORMATION
    Call:AT&T Customer Information Center
    1 800 432-6600
    In Canada: 1 800 255-1242
    Write:AT&T Customer Information Center
    2855 North Franklin Road
    P.O. Box 19901
    Indianapolis, Indiana 46219-1385
    Order:Document No. 555-230-500ADD
    Issue 1, September 1992
    Published by
    BCSystems Product Documentation Development Group
    AT&T Bell Laboratories
    Middletown, NJ 
    						
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