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ATT Passageway For Partner Communications System User Guide

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    							Introduction
    What is PassageWay Solution?
    AT&T PassageWay™ Solution is a collection of software applications that runs
    with Microsoft Windows™ operating system version 3.1 or later. These
    applications provide you with an interface between your lBM®-compatible
    personal computer and a PARTNER® Communications System via your system
    or standard telephone. PassageWay Solution increases your
    telecommunication capabilities by providing the following applications:
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    AT&TBuzz
    AT&TBuzz is an application that notifies you of incoming calls and
    enables you to view call origination information (referred to as Caller ID
    in this document), if available. AT&TBuzz enables you to handle
    incoming calls from your PC.
    AT&TCall
    AT&TCall is a card file application that enables you to maintain names,
    addresses, telephone numbers, and other information you desire. With
    AT&TCall, you can place calls directly from your PC.
    1-1 
    						
    							Introduction
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    AT&TSet
    AT&TSet is an extension programming application that enables you to
    program user features and the personal speed dial list for your MLS-
    34D
    ®, MLS-18D®, or MLS-12D® telephone from your PC. With AT&TSet,
    you can create and save multiple button programming files for your
    telephone. You can also exchange these AT&TSet files with other
    AT&TSet users. If you are the System Manager, you can use AT&TSet
    to perform Centralized Telephone Programming from your PC for any
    telephone type and to program the system speed dial list.
    Log Viewer
    Log Viewer is an application that enables you to access information
    from the call log, which stores a record of calls you make using
    AT&TCall and receive while AT&TBuzz is running.
    AT&TConnect
    AT&TConnect is the management software that provides the basis for
    the other PassageWay software applications, and the diagnostic
    features to troubleshoot these applications. AT&TCall, AT&TSet, and
    AT&TBuzz require AT&TConnect to be running to connect these
    applications with the PARTNER system, enabling you to fully use these
    applications.
    PassageWay Solution also provides the following features:
    nautodialing using the Hayes® command set, which is the same
    command set used by most modems
    nthe ability to use Dynamic Data Exchange (DDE) to link PassageWay
    applications with other Windows applications
    1-2 
    						
    							Introduction
    User Responsibilities
    Before using any of the PassageWay applications, you should be familiar with
    basic Windows functions and procedures. If not, consult your Microsoft
    Windows Users Guide.
    You also may need to contact your PC vendor for information on configuring
    your PC to meet PassageWay Solution requirements.
    Conventions Used in this Guide
    The following conventions are used in this guide:
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    nThroughout this guide, telephones are grouped into two different
    categories: system telephones and standard telephones. System
    telephones refer to AT&T telephones specifically designed to work with
    the PARTNER system. These include the MLS-34D, MLS-18D, MLS-
    12D, MLS-12®, MLS-6®, and MLC-6 model telephones. Standard
    telephones refer to industry-standard single-line rotary or touch-tone
    telephones, including feature phones with built-in feature buttons and
    lights.
    Commands and text you should enter appear in this style of
    type.
    Values, instructions, and prompts that appear on the screen are in
    this style of type.
    Key names that are always located on the keyboard in the same place
    appear in boxes, as in [ ENTER ¿  ¿ ].
    Key combinations (holding down one key while pressing another key)
    are connected with hyphens; for example: [ SHIFT ]-[ TAB áx ].
    The terms option buttons and radio buttons refer to the same object.
    1-3 
    						
    							Introduction
    Getting Help
    If you have questions about or problems with the PassageWay applications
    that this users guide does not resolve, call the AT&T National Service
    Assistance Center at 1-800-628-2888 or your AT&T Authorized Dealer.
    1-4 
    						
    							Installing and Setting Up
    PassageWay Solution
    Overview
    This chapter provides the procedures for installing PassageWay Solution.
    Installation of PassageWay Solution consists of the following steps:
    1.Installing the PassageWay adapter, which provides an interface between
    your PC and telephone
    2.Installing the PassageWay software onto the hard disk of your PC
    3.
    Setting up AT&TBuzz
    /
    Before installing PassageWay, make sure you have the PassageWay
    components and an available serial (COM) port on your PC.
    NOTE:
    To use the Caller ID capabilities of PassageWay Solution, you must have a
    PARTNER II Release 3.0 or later system that has lines subscribed to Caller ID
    from your local telephone company. In addition, these lines must be plugged
    into a PARTNER 206EC or 400EC module on your PARTNER system.
    2-1 
    						
    							Installing and Setting Up PassageWay Solution
    PassageWay Components
    the PassageWay adapter
    The PassageWay adapter provides an interface between your telephone
    and an available serial (COM) port on your PC. The PassageWay
    PassageWay consists of the following components:
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    adapter connects to the Line jack on your telephone.
    software (one 3.5-inch, 1.44 MB, high-density diskette). However,
    PassageWay Solution is also available on a 5.25-inch, 1.2 MB diskette.
    To receive the software on a 5.25-inch diskette, complete the
    registration card, specify that you want the software on a 5.25-inch
    diskette, and return the registration card.
    this users manual and a quick reference
    a 9-pin to 25-pin adapter for 9-pin serial ports
    If your PC has a 9-pin serial port, connect the 9-pin to 25-pin adapter to
    the serial port. The PassageWay adapter has a 25-pin connector.
    a 7-foot, 2-pair, modular phone cord (D4BU)
    This modular phone cord connects the PassageWay adapter to your
    telephone.
    Figure 2-1 shows the PassageWay Solution components.
    2-2 
    						
    							Installing and Setting Up PassageWay Solution
    Figure 2-1. PassageWay Solution Components
    2-3 
    						
    							Installing and Setting Up PassageWay Solution
    Figure 2-2 shows the components of the PassageWay adapter.
    Figure 2-2. Components of the PassageWay Adapter
    2-4 
    						
    							Installing and Setting Up PassageWay Solution
    PassageWay Requirements
    To use the PassageWay applications, you must have the following
    components:
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    nan IBM-PC compatible or PS/2®-compatible PC with the following
    hardware:
    —an 80286 or higher processor (an 80386 or higher model number
    is recommended)
    —an available serial port
    —
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    —a minimum of 2 MB of RAM (4 MB is recommended)
    a 3.5-inch, 1.44 MB, high-density drive
    a hard disk with 2 MB of space available
    a Windows-compatible color video monitor
    a Windows-compatible pointing device (a mouse or trackball is
    recommended)
    Microsoft Windows 3.1 or later release running in standard or enhanced
    mode
    a system or standard telephone connected to a PARTNER system that
    is configured and operating properly. The functionality of the
    PassageWay applications depends on the type of telephone you are
    using. Any differences in functionality are noted throughout this
    document.
    NOTE:
    If all the serial ports in your PC are already in use, you may wish to purchase
    /
    an additional serial port to use with PassageWay Solution. Consult Appendix B
    for information on choosing a suitable serial port for PassageWay Solution.
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