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Avaya Partner Advanced Communications System Customer Support Manual
Avaya Partner Advanced Communications System Customer Support Manual
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PA R T N E R® Advanced Communications System Installation, Programming, and Use A. Customer Support 10 Canadian Department of Communications (DOC) Interference Information The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The IC does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that is permissible to connect it to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring for single-line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or any equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users, for their own protection, should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority or electrician, as appropriate. To prevent overloading, the Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop used by the device. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100. IC Certification No: See the label on the side of the control unit.
A. Customer Support 11 Renseignements sur la notification du ministère des Industrie Canada et la réparation L’étiquette du Ministère des Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conformé à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur. Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée. Dans certains cas, les fils intérieurs de l’enterprise utilisés pour un service individuel à ligne unique peuvent être prolongés au moyen d’un dispositif homologué de raccordement (cordon prolongateur téléphonique interne). L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêchent pas la dégradation du service dans certaines situations. Actuellement, les entreprises de télécommunication ne permettent pas que l’on raccorde leur matériel à des jacks d’abonné, sauf dans les cas précis prévus pas les tarifs particuliers de ces entreprises. Les réparations du matériel homologué doivent être effectuées par un centre d’entretien canadien autorisé désigné par le fournisseur. La compagnie de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause d‘un mauvais fonctionnement. Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales. WARNING: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas. L’indice de charge (IC) assigné à chaque dispositif terminal, indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée a un circuit téléphonique bouclé utilisé par ce dispositif. La terminaison du circuit boucié peut être constituée de n’importe quelle combinaison de dispositifs, pourvu que la somme des indices de charge de l’ensemble des dispositifs ne dépasse pas 100. No d’homolagation: Voir l’étiquette sur le côté de l’unité de contrôle.
PA R T N E R® Advanced Communications System Installation, Programming, and Use B. System Specifications 12 B. System Specifications Table 2. Equipment Dimensions and Weight EquipmentDimensionsWeight Processor module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm4.5 lbs or 2 kgs 012E module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm 4.5 lbs or 2 kgs 200 module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm4.5 lbs or 2 kgs 206 module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm4.5 lbs or 2 kgs 308EC module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm4.5 lbs or 2 kgs 400 module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm4.5 lbs or 2 kgs 1600 DSL module11(D) x 17 (H) x 1.5 (W) or 27.9 x 43.2 x 3.8 cm4.5 lbs or 2 kgs 2-Slot carrier2 (D) x 9.75 (H) x 5.5 (W) or 5.1x 24.8 x14 cm1.0 lbs or .46 kgs 5-Slot carrier12 (D) x 19 (H) x 11 (W) or 30.5 x 48.3 x 27.9 cm5.5 lbs or 2.5 kgs PARTNER-34D phone9.8 (D) x 3.75 (H) x 9.3 (W) or 24.9 x 9.5 x 23.6 cm2.7 lbs or 1.2 kgs PARTNER-18D phone9.8 (D) x 3.75 (H) x 7.9 (W) or 24.9 x 9.5 x 20.1 cm2.4 lbs or 1.1 kgs PARTNER-18 phone9.8 (D) x 3.75 (H) x 7.9 (W) or 24.9 x 9.5 x 20.1 cm2.3 lbs or 1.0 kgs PARTNER-6 phone9.8 (D) x 3.75 (H) x 6.1 (W) or 24.9 x 9.5 x 15.5 cm1.9 lbs or 0.9 kgs PARTNER-CA48 Autodialer9.8 (D) x 3.75 (H) x 6.1 (W) or 24.9 x 9.5 x 15.5 cm1.5 lbs or 0.7 kgs
B. System Specifications 13 Table 3. Other Specifications SpecificationVa l u e Switch FabricFull digital, nonblocking Electrical Specifications35 Watts (120 BTUs/hr.) per ACS processor module during normal power consumption 45 Watts (154 BTUs/hr.) per ACS processor module during maximum power consumption 10 Watts (35 BTUs/hr.) per 400 module, normal and maximum power consumption 25 Watts (90 BTUs/hr.) per 206 module during normal power consumption 35 Watts (120 BTUs/hr.) per 206 module during maximum power consumption 30 Watts (105 BTUs/hr.) per 308EC module during normal power consumption 40 Watts (140 BTUs/hr.) per 308EC module during maximum power consumption 10 Watts (35 BTUs/hr.) per 1600 DSL module during normal and maximum power consumption U.S., Canada, and other 110V countries: – ACS processor module and one 206 module (2-Slot carrier) = 2.3 Amps max. current, full system capacity – ACS processor module and four 206 modules (5-Slot carrier) = 4 Amps max. current, full system capacity Countries using 220V: – ACS processor module and one 206 module (2-Slot carrier) = 1.2 Amps max. current, full system capacity – ACS processor module and four 206 modules (5-Slot carrier) = 2 Amps max. current, full system capacity 45 days to 6 months memory backup with 2 AAA-size standard alkaline batteries (IEC LR03) Processor Module Specifications68306 16 Mhz processor 256 Kbyte RAM 512 Kbyte FLASH ROM Custom VLSI DSP ASIC–16 bit, 52 Mhz – VLSI = Very Large Scale Integration – DSP = Digital Signal Processor – ASIC = Application Specific Integrated Circuit Extension Jack Specifications (206 module)Ringing voltage: +5 VDC, -140 VDC peak to peak; trapezoidal wave shaping 35- to 38-Volt talk battery Ringing frequency: 20 Hz
PA R T N E R® Advanced Communications System Installation, Programming, and Use B. System Specifications 14 Extension Jack Specifications (ACS Processor and 308EC module)Ringing voltage: +55 VRMS Balanced ringing within a trapezoidal wave shaping 38- to 42-Volt talk battery Ringing frequency: 20 HZ Extension Jack Specifications (012E module)Ringing voltage: +55 VRMS Balanced ringing within a trapezoidal wave shaping 38- to 42-Volt talk battery Ringing frequency: 20 HZ PAGE Jack SpecificationsDraws current on inner wire pair Provides paging contact closure on outer wire pair 600 Ohm impedance Music-on-Hold Jack SpecificationsAccepts 2 Volts at 50 Kohms maximum input 0 - 18 dB attenuation CONTACT CLOSURE Adjunct Jack SpecificationsOperates up to 150 feet (45.72 meters) from control unit using 24 gauge solid conductor wire if 2 Contact Closures used; up to 800 feet (243.84 meters) from control unit using 24 gauge solid conductor wire if only 1 Contact Closure used Install the Contact Closure Adjunct in the same building as the control unit; cannot be installed out-of-doors Has three terminals per Contact Closure, providing a normally open and normally closed function for each Contact Closure Maximum contact voltages and current: –30 VAC, 1 Amp – 50 VDC, 1 Amp SMDR Output Format1200 baud 8 data bits XON/XOFF protocol Line feeds No parity 2 stop bits Carriage return Table 3. Other Specifications—Continued SpecificationVa l u e
B. System Specifications 15 Government Approvals and Local Phone Company InformationU.S.: FCC Part 68 Key System registration: The Part 68 registration numbers are printed on the label located on the side of the control unit. FCC Part 68 Pooling and Hybrid System registration: The Part 68 registration numbers are printed on the label located on the side of the control unit. FCC Part 15 – Class A: 5-Slot Configuration 2-Slot Configuration with 308EC or PARTNER MAIL VS – Class B: PARTNER Advanced Communications System Stand-alone Configuration 2-Slot Configuration with 200, 206, or 400 module plus ACS processor module REN (outside line jack): 0.9A per line jack Jack type: RJ11C Loop start lines Canada: IC registration number (Canada): See the label on the side of the control unit. Hong Kong: Certified to meet HKTA 2011 Specifications for connecting to the Public Telecommunications networks of Hong Kong Certificate No.: ML 399058 Table 3. Other Specifications—Continued SpecificationVa l u e
PA R T N E R® Advanced Communications System Installation, Programming, and Use B. System Specifications 16