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Blackberry Bold Series 9900 9930 User Guide

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    							OptionDescriptionPermit Insecure RenegotiationSpecify whether your browser accepts connections to servers that allow insecurerenegotiation. If you do not select this option, you might not be able to access some websites.Encryption StrengthSpecify whether your browser only accepts and sends data that is encrypted using
    128-bit encryption. To accept and send only data that is encrypted using 128-bit
    encryption, change this field to  Strong Only. To accept and send data that is
    encrypted using 128-bit encryption or 56-bit encryption, change this field to  Allow
    Weak .Digest StrengthSpecify whether your browser accepts data with weak digest algorithms or accepts
    only data with strong digest algorithms. The stronger the digest algorithm is, the more secure your browsing experience is. To accept data with weak digest
    algorithms, change this field to  Allow Weak. To accept only data with strong digest
    algorithms, change this field to  Strong Only. To be prompted to accept data with
    weak digest algorithms, change this field to  Prompt. Depending on the options that
    your administrator sets, you might not be able to change this option.Server ExceptionsView a list of servers that have certificate problems you have accepted. To stop permitting a connection to a website with a certificate problem, highlight the server
    exception. Press the 
     key >  Delete .
    Related information
    Manage browser security, 169
    Manage browser security1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > TLS .
    3. Set the security options. 4. Press the 
     key >  Save.
    Related information
    Browser security options, 168
    Add a trusted content serverIf your email account uses a BlackBerry® Enterprise Server, you can add content servers to your list of trusted content servers
    to accelerate the authentication process when you are authenticating with a content server.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > TLS .
    3. In the  Proxy TLS section, highlight the  Trusted Servers field.
    4.  Press the 
     key >  Add Host .
    User GuideBrowser169 
    						
    							5. Type the web address for the content server.
    6. Click  OK.
    7. Press the 
     key >  Save.
    Add or change a website that is associated with a certificate To access some websites, you might need to provide an authentication certificate. After you provide a certificate to a website,the website and the associated certificate are automatically added to the Default Client Certificates list in your TLS options. You can manually add or change a website that is associated with a certificate.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Security > Advanced Security Settings  > TLS .
    • To manually associate a website with a certificate, highlight the  Default Client Certificates field. Press the 
     key >
    Add Host . In the Host Name  field, type the website name. In the  Certificate field, select the certificate that is
    associated with the website. Click  OK.
    • To change a website that is associated with a certificate, in the  Default Client Certificates list, highlight an item. Press
    the 
     key >  Edit. Change the certificate. Click  OK.
    3. Press the 
     key >  Save.
    Browser push About browser pushBrowser push is designed to push information from a web application to your BlackBerry® smartphone as the information
    becomes available. For example, you can receive updates for weather reports, share quotes or breaking news. When your
    smartphone receives an update, a new browser push message might appear in the messages application or an icon on the
    Home screen might change to indicate that new information is available. The web application might also push updated information to your browser cache without notifying you. If information is pushed to your browser cache, the information isavailable on your smartphone even when your smartphone is not connected to the wireless network. Web applications thatuse browser push automatically push updates to your smartphone, unless you turn off browser push.
    Your smartphone supports different types of browser push messages. Service loading messages and service indication
    messages include updated information. Other browser push messages include messages that appear in your browser cache.
    Browser push options
    OptionDescriptionProcess MDSSet whether your  BlackBerry® smartphone accepts browser push messages from the  BlackBerry®
    Enterprise Server or the BlackBerry® Internet Service.MDS HostsSet whether your smartphone accepts push messages from all BlackBerry Enterprise Server instances or BlackBerry Internet Services.Process SMSCSet whether your smartphone accepts push messages that are SMS-based.User GuideBrowser170 
    						
    							OptionDescriptionSMSC HostsSet which SMSC hosts your smartphone accepts browser push messages from. To accept browserpush messages from a specific SMSC host, type the phone number for the SMSC host.Process IPSet whether your smartphone accepts browser push messages that web applications send through
    a WAP gateway.IP HostsSet which WAP gateways your smartphone accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
    Turn off browser push
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Advanced System Settings  > Browser Push .
    3. Clear the  Enable Push check box.
    4. Press the 
     key >  Save.
    RSS feeds For more information about using RSS feeds on your BlackBerry® smartphone, on the Home screen or in a folder, click theSocial Feeds  icon. Press the 
     key > Help.
    About RSS feeds
    You can add RSS feeds to your BlackBerry® smartphone so that you receive updates on your favourite blogs and websites. You
    can add RSS feeds directly from a web page or by using the Social Feeds application. With the Social Feeds application, you can stay current with your social networks and view your RSS feeds in one location.
    Add an RSS feed from the browser
    1. In the browser, on a web page with an RSS feed, press the  Menu key.
    2. Click  Subscribe to RSS Feed .
    3. Select the check box beside each feed that you want to add. 4. Click  Subscribe .
    5. Click  OK.
    Troubleshooting: Browser
    I can't open a new tab You might not have enough available memory on your BlackBerry® smartphone. Try the following actions:
    User GuideBrowser171 
    						
    							• Close a tab that you don't need.
    • Close other applications that don't need to be open.
    Related information
    Close an app so that it is not running in the background, 227
    Open, close or switch between tabs, 161
    I receive a prompt to switch networks when I stream a song or video If you receive a prompt to switch networks, you can't stream songs or videos with the Internet connection that you are using. If
    you switch networks, extra fees might apply. For more information, contact your wireless service provider or administrator.
    To stop receiving this prompt, in the browser, press the 
     key >  Options . In the General  section, below  Prompt Before,
    clear the  Switching to Carrier Network for Streaming Media  check box.
    Related information
    Receive a prompt before you close the browser or stream media from the Internet, 167
    I cannot play a song or video on a web page Your BlackBerry® smartphone might not support the size or file format of the song or video file.
    Related information
    Play a media file on a web page, 163
    No browser is available on my smartphone Depending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® smartphone is connected to the wireless network.
    Related information
    Visit a web page or search the Internet, 161
    User GuideBrowser172 
    						
    							Calendar
    How to: Calendar Synchronising calendar About backing up and restoring smartphone data
    If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry smartphone data, including messages, organiser data, fonts, saved searches and browser bookmarks using the BlackBerryDesktop Software. For more information, see the Help in the BlackBerry Desktop Software.
    If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your
    media card.
    If your email account uses a BlackBerry® Enterprise Server, you might be able to restore synchronised organiser data to your smartphone over the wireless network. To restore synchronised organiser data over the wireless network, you must have an
    activation password. For more information, contact your administrator.
    Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your
    smartphone is lost, stolen or corrupted by an unforeseen issue.
    About synchronisation conflicts A synchronisation conflict occurs when you change the same email or organiser data item on your BlackBerry® smartphone and
    in the email application on your computer.
    If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your
    smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
    If you synchronise your organiser data using wireless data synchronisation, the organiser data on your computer takes
    precedence over the organiser data on your smartphone when a data synchronisation conflict occurs.
    Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
    update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your
    smartphone is lost, stolen or corrupted by an unforeseen issue.
    Related information
    Some characters in calendar entries don't appear correctly after synchronisation, 181 Synchronise organiser data over the wireless network, 174User GuideCalendar173 
    						
    							Synchronise organiser data over the wireless network
    Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your
    smartphone is lost, stolen or corrupted by an unforeseen issue.
    1.  In the Contacts application, Calendar application, Tasks application or MemoPad, press the 
     key >  Options .
    2. If necessary, click a calendar account or contact list. 3. Select the  Wireless Synchronisation  check box.
    4. Press the 
     key >  Save.
    If you use the BlackBerry® Internet Service, you must use the BlackBerry® Desktop Software to synchronise calendar data. For more information, see the Help in the BlackBerry Desktop Software.
    Related information
    Some characters in calendar entries don't appear correctly after synchronisation, 181 About synchronisation conflicts, 84
    Manage data synchronisation conflictsYou can change how conflicts that occur during organiser data synchronisation are resolved by turning off wireless data
    synchronisation, changing conflict resolution options and synchronising organiser data using the synchronisation tool of the BlackBerry® Desktop Software. For more information about managing conflicts that occur during organiser data
    synchronisation, see the Help in the BlackBerry Desktop Software.
    Calendar basics
    Switch calendar viewsYou can view your appointments and meetings in one of four calendar views. Day view, Week view and Month view display allyour appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments,
    meetings and free time in a list.
    1. On the Home screen, click the  Calendar icon.
    2.  Press the 
     key >  View.
    3. Click a view.
    Go to a specific date in the calendar
    1. On the Home screen, click the  Calendar icon.
    2. Press the 
     key.
    • To move to a specific date, click  Go To Date.
    • To move to the current date, click  Go To Today.
    User GuideCalendar174 
    						
    							Schedule a meeting or an appointment
    To invite participants to a meeting, your work email account must use a BlackBerry® Enterprise Server that supports this feature.
    1. On the Home screen, click the  Calendar icon.
    2.  Press the 
     key >  New Appointment .
    3. Type the meeting or appointment information. • To invite a participant to a meeting, press the 
     key >  Invite Attendee . Click a participant.
    4. Do one of the following: • To send the meeting invitation to the participants that you invited, press the 
     key >  Send.
    • To save an appointment, press the 
     key >  Save.
    Related information
    Turn off your smartphone, 267
    I can't schedule appointments that span multiple days, 181
    I can't set some fields when scheduling appointments, 181
    Set an alarm in the calendar
    You can set an alarm in the calendar to go off at scheduled days and times. Scheduling alarms in the calendar does not change
    your regular alarm in the Clock application. Because the alarm tone settings are shared by the alarms in the Calendar and the
    Clock application, changes to the alarm tone settings will affect the alarms in both applications.
    1. On the Home screen, click the  Calendar icon.
    2.  Press the 
     key >  New Alarm .
    3. Type the alarm information.
    4. If you want the alarm to recur, change the  Recurrence field.
    5. Press the 
     key >  Save.
    Switch calendars If your BlackBerry® smartphone is associated with multiple email accounts, you might have multiple calendars on your
    smartphone. If you have multiple calendars on your smartphone, you can schedule and manage appointments and meetings in
    each calendar. For more information, contact your wireless service provider.
    1. On the Home screen, click the  Calendar icon.
    2.  Press the 
     key >  Select Calendar .
    3. Click a calendar.
    User GuideCalendar175 
    						
    							MeetingsSchedule a meeting or an appointment
    To invite participants to a meeting, your work email account must use a BlackBerry® Enterprise Server that supports this feature.
    1. On the Home screen, click the  Calendar icon.
    2.  Press the 
     key >  New Appointment .
    3. Type the meeting or appointment information. • To invite a participant to a meeting, press the 
     key >  Invite Attendee . Click a participant.
    4. Do one of the following: • To send the meeting invitation to the participants that you invited, press the 
     key >  Send.
    • To save an appointment, press the 
     key >  Save.
    Related information
    Turn off your smartphone, 267
    I can't schedule appointments that span multiple days, 181
    I can't set some fields when scheduling appointments, 181
    Delete an appointment, meeting or alarm
    1. On the Home screen, click the  Calendar icon.
    2. Highlight an appointment, meeting or alarm.
    3. Press the 
     key >  Delete .
    Respond to a meeting invitation
    1.  In a meeting invitation, press the 
     key.
    2. Click  Accept, Tentative  or Decline .
    3. If you declined a delegated meeting invitation, do one of the following: • To decline the meeting, click  Decline.
    • To delegate the meeting back to the sender so that the sender can re-delegate it, click  Delegate.
    4. Do one of the following: • To send the response without adding comments, click  Send Response.
    • To add a comment to your response, click  Add Comments. Type a comment. Press the 
     key > Send.
    Note:  If you delete a meeting invitation from the Messages application before you accept or decline it, the meeting is deleted
    from the email application on your computer.
    View your calendar when responding to a meeting
    In a meeting invitation, press the 
     key >  View Calendar .
    User GuideCalendar176 
    						
    							To return to the meeting invitation, press the  key.
    Check availability of meeting participants
    To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
    You can only check availability of meeting participants in your organisation. In a meeting or meeting invitation, below the list of meeting participants, click  View Availability.
    • If you are the meeting organiser, to select the next time that all meeting participants are available, click  Next Available
    Time .
    • To view a list of the statuses that are associated with the coloured bars on the screen (for example, busy or tentative),
    press the 
     key >  Show Legend .
    Change the list of participants for a meeting To perform this task, you must be the meeting organiser.
    1. In a meeting, in the  Accepted or Declined  field, highlight a contact.
    2. Press the 
     key.
    3. Click  Invite Attendee , Change Attendee  or Remove Attendee .
    4. Press the 
     key >  Save.
    Forward a meeting invitation To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
    supports this feature. For more information, contact your wireless service provider or administrator.
    If you do not have the option to forward a meeting invitation, you might be able to delegate a meeting invitation instead.
    In a meeting or a meeting invitation, press the 
     key >  Forward .
    Note:  If you forward a meeting invitation on behalf of the meeting organiser, only the meeting organiser receives the
    recipient's response.
    Delegate a meeting invitation To perform this task, you must be using IBM® Lotus Notes® and your email account must be associated with a BlackBerry®
    Enterprise Server that supports this feature.
    If you do not have the option to delegate a meeting invitation, you might be able to forward meeting invitations instead. You might not have the option to delegate a meeting invitation if the meeting organiser has turned off meeting delegation.
    1.  In a meeting invitation, press the 
     key >  Delegate .
    2. Click a contact. • To send the response without adding comments, click  Send Response.
    User GuideCalendar177 
    						
    							•To add a comment to your response, click  Add Comments. Type a comment. Press the  key > Send.
    Send an email to all meeting participants
    In a meeting, meeting invitation or meeting response, press the 
     key >  Email All Attendees .
    Calendar options Change how the calendar is displayed
    1. On the Home screen, click the  Calendar icon.
    2. Press the 
     key >  Options  > Calendar Display and Actions .
    • To change the default view, change the  Initial View field.
    • To change the start and end time for days, change the  Start Of Day field and End Of Day  fields.
    • To change the day that displays as the first day of the week in Week view, change the  First Day Of Week field.
    • To hide free time in Agenda view, clear the  Show Free Time in Agenda View check box.
    3. Press the 
     key >  Save.
    Change options for reminders 1. On the Home screen, click the  Calendar icon.
    2. Press the 
     key >  Options  > Calendar Display and Actions .
    • To change the snooze time for reminders, change the  Snooze field.
    • To change the default reminder time for calendar entries, change the  Default Reminder field.
    3. Press the 
     key >  Save.
    Related information
    Turn off your smartphone, 267
    Change options for multiple calendars
    1. On the Home screen, click the  Calendar icon.
    2. Press the 
     key >  Options .
    3. Click a calendar. • To change the colour that is used for appointments from the calendar, change the  Appointment Colour field.
    • To set whether the calendar reminds you of appointments, select or clear the  Display Reminders check box.
    4. Press the 
     key >  Save.
    Change the default calendar Changing the default calendar changes the email address that meeting invites are sent from.
    1. On the Home screen or in a folder, click the  Options icon.
    2. Click  Device > Advanced System Settings  > Default Services .
    User GuideCalendar178 
    						
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