Blackberry Bold Series 9900 9930 User Guide

							For more information about your plan, contact your wirelessservice provider.BlackBerry Internet Service and BlackBerry Enterprise ServerOnce you have a data plan, you must set up your email address or third-party instant messaging account in order to send and receive email messages, use third-party instant messaging
applications and use some browser options.
If you are an individual user, when you set up your email
address or instant messaging account, you are associating it
with the BlackBerry® Internet Service.
If you are a corporate user, your administrator sets up your
email account by associating it with a BlackBerry® Enterprise
Server. Your administrator might set options that determine
the features and settings that are available on your
smartphone and if you can add or update an app. To view the IT policies that have been set by your administrator, on theHome screen or in a folder, click the  Options icon. Click
Security  > Security Status Information  > View IT Policy .Wireless service providerFeatures such as text messaging, location-based services and
some phone features are dependent on your wireless service
provider's offerings. You might have the option to download
apps from a web page or an application. For more information,
contact your wireless service provider.Wireless networkThe wireless network that your smartphone is connected to might affect the availability of some features. Depending on your wireless service provider and available roaming options,
different wireless networks are available. Some wireless
networks don't support features such as call blocking, call
forwarding, or cell broadcasting. For more information,
contact your wireless service provider.RegionDepending on your region, you might have the option to add
or update apps using the BlackBerry App World™ storefront. You might also be able to download apps from a web page or an application. The availability of certain apps varies by region.
Related information
BlackBerry Device Software, 233
Check what wireless networks your smartphone connects to, 237
Find more information, 20
User GuideQuick Help19 
						

							Find more information• Help on your smartphone : Find step-by-step instructions in the user guide for your BlackBerry® smartphone. Click  Help on
the Home screen or in an application menu.
• www.discoverblackberry.com : Find software, applications and accessories for your smartphone.
• Your wireless service provider website : Find information about your wireless network or wireless service plan.
• www.blackberry.com/go/declarationofconformity : View the Declaration of Conformity made under Directive 1999/5/EC
(HG nr.88/2003).
How to: Top 10 BlackBerry® smartphone users have spoken! Here are the top 10 things they want to know how to do on their smartphones.
Set up an email address 1. On the Home screen, click the  Set-up icon.
2. In the  Set-up section, click the  Email Accounts icon.
3. Follow the screens to set up your email address. When your email address is set up correctly, you will receive a confirmation message. To view and manage your email messages, on the Home screen, click the  Messages icon.
Note:  In some cases, you might see the following options. If so, select one of the options.
• Internet Mail Account : Use this option to associate your BlackBerry® smartphone with one or more existing email accounts
(for example, Windows Live™ Hotmail®) or to create a new email address for your smartphone.
• Enterprise Account : If your administrator gave you an enterprise activation password, use this option to associate your
smartphone with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Windows Live™ Hotmail® or Google Mail™) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider.
Related information
Change options for your personal email account, 90
About downloading apps with the BlackBerry App World With the BlackBerry App World™ storefront, you can search for and download games, themes, social networking apps,
personal productivity apps and much more. Using an existing PayPal® account, you can buy and download apps to your
smartphone over the wireless network.
If you don't already have the BlackBerry App World on your smartphone, you can download it at
www.blackberryappworld.com . For more information about managing apps using BlackBerry App World, click the  BlackBerry
App World  icon. Press the 
 key > Help.
User GuideQuick Help20 
						

							Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry
App World™ storefront. You might also be able to download apps from a webpage (try visiting  mobile.blackberry.com from
your BlackBerry smartphone) or through your wireless service provider. Data charges might apply when you add or use an app over the wireless network. For more information, contact your wireless service provider.
Transfer a file from your computer to your smartphone using your
smartphone as a USB memory drive You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated
with your media files when you transfer files between your BlackBerry smartphone and your computer.
1. Connect your smartphone to your computer using a USB cable. 2. Do one of the following: • If you want to transfer most types of files, in the dialog box that appears on your smartphone, select the USB option.• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your smartphone, select the media transfer option.
3. If necessary, type a password. Your smartphone appears as a drive on your computer.
4. Drag a file from a location on your computer to a folder on your smartphone.
To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file.
Related information
Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software, 135
Synchronise email over the wireless network You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® smartphone, which
will synchronise your email over the wireless network.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Select the  Wireless Reconcile  check box.
5. Press the 
 key >  Save.
Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported.
1.  In the contact list, press the 
 key >  SIM Phone Book .
2.  Press the 
 key >  Copy All To Contacts .
Note:  If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already
appears in your contact list, your BlackBerry® smartphone does not copy the SIM card contact.
Related information
Add a contact, 183
User GuideQuick Help21 
						

							Send a text messageThe number of recipients that you can send a text message to depends on your wireless service provider.
1. On the Home screen, click the  Text Messages icon.
2.  Press the 
 key >  Compose Text Message .
3. In the  To field, do one of the following:
• Type a contact name.
•  Press the 
 key >  Choose Contact . Click a contact.
• Type a phone number that can receive text messages (including the country code and area code). For languages with non-Latin characters, press the  Alt key to type numbers. Press the 
 key on the keyboard.
• If your BlackBerry® smartphone is connected to a CDMA network, you can type an email address.
4. Type a message.
5. Press the 
 key on the keyboard.
Related information
Personal distribution lists, 188
I can't send messages, 35
Attach a media file, contact card, appointment or location to a text message, 98
View a location on a map 1. On the Home screen, click the  Maps icon.
2.  Press the 
 key >  Find Location .
• To search for a point of interest such as a business or landmark, type the information for the point of interest in the Business  search field at the top of the screen. Press the [Enter key icon] key on the keyboard to start search. Highlight
the point of interest.
• To view a new location or address, type an address in the  Location search field at the top of the screen. Highlight the
location or address.
• To view a location for a contact, in the  Find a shop, café etc. field, type the contact name. Highlight the contact
information.
• To view a favourite location, in the  Favourites section, highlight the location.
3.  Press the 
 key >  View on Map .
If you are viewing a location other than your current location, to get directions to this location from your current location, press the 
 key >  Get Directions . Your BlackBerry® smartphone must have an internal GPS receiver or be paired with a
Bluetooth® enabled GPS receiver to perform this task.
Lock or unlock your smartphone You can lock the keyboard and screen to avoid pressing a key or the screen accidentally or making calls accidentally and, if youhave set a BlackBerry® smartphone password, you can also lock your smartphone with a password.
User GuideQuick Help22 
						

							Depending on how you or your administrator set your password options, if you don't use your smartphone for a certain periodof time, your smartphone might lock with a password automatically.
Do one of the following: • To lock the keyboard and screen, press the 
 key on the top of your smartphone.
• To unlock the keyboard and screen, press the 
 .
• To lock your smartphone with a password, on the Home screen or in a folder, click the 
 icon.
• To unlock your smartphone, enter your password. Press the 
 key on the keyboard.
Related information
Set a smartphone password, 281
Turn on or turn off flight mode You should keep network connections turned off in certain places, such as on an aeroplane or in a hospital. For moreinformation, see the  Safety and Product Information  booklet for your BlackBerry® smartphone.
On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
• To turn on flight mode, click  All Off.
• To turn off flight mode, click  Restore Connections.
Related information
Turn on or turn off a network connection, 238
Turn on or turn off data service or set roaming options, 239
Turn off word substitution 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Typing and Input  > Typing .
3. For a keyboard, click  Advanced Style Options.
4. Clear the  Spelling checkbox.
5. Press the 
 key >  Save.
Tips: Top 10 Save time and maximise your efficiency with these quick tips.
Tips: Finding apps
Look in a folder on your Home screen.Some apps are located in folders on your home screen. Click
a folder to see what apps are inside.User GuideQuick Help23 
						

							Make all hidden apps visible on the Home screen.On the Home screen, press the  key > Show All Icons . To
unhide the app, highlight it and then click  Hide Icon to clear
the check mark. If the icon is hidden in other panels, you can
unhide the icon in all panels, or in the current panel only. If Show All Icons  does not appear in the menu, there are no apps
hidden from view.Search for an app.On the Home screen, start typing the app name.Verify that the app is installed.On the Home screen or in a folder, click the  Options icon. Click
Device  > Application Management . If the app is listed, it is
installed on your BlackBerry® smartphone.
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice mail message or feed, or they informyou of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content
within apps and at the top of the Home screen.
Remove the new item indicator .Open each item that has this indicator. For example, to remove
it from the Messages icon, click the icon.Remove the unopened message indicator .In the Messages app, do one or more of the following:
• Open all of your messages by clicking on them. If you can't
find all of your unread messages in your inbox, look in your messages folders.
• Mark a message as read. Highlight a message. Press the
 key >  Mark Read .
• Mark all messages that are prior to a date as read. Highlight a date field. Press the 
 key >  Mark Prior
Read .
Identify an indicator.• You might be able to identify an indicator by seeing the
icon of the application that the indicator refers to. To see
a complete list of applications on your BlackBerry® smartphone and their icons, on the Home screen or in afolder, click the  Options icon. Click  Device > Application
Management .User GuideQuick Help24 
						

							• For a complete list of indicators, visitwww.blackberry.com/docs/smartphones. Click yoursmartphone model and then click the Icons guide.
Tips: Updating your software
Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to
update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up fileon your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an
unforeseen issue.
Check to see if there is updated BlackBerry Device Software
that you can download over the network.Depending on your smartphone model, this feature might not
be supported. On the Home screen or in a folder, click theOptions  icon. Click  Device > Software Updates .Update your BlackBerry Device Software from your computer.On your computer, visit  www.blackberry.com/update . Click
Check for Updates . Connect your smartphone to your
computer.Set your BlackBerry Desktop Software to check for updates
automatically.For instructions, see the Help in BlackBerry Desktop Software .Update your BlackBerry Desktop Software .Visit www.blackberry.com/desktopsoftware .
Related information
BlackBerry Device Software, 233
Tips: Doing things quickly For full instructions, click the links under  Related information at the bottom.
Access popular options such as changing your ringtone, setting
the alarm, viewing notifications and turning on or turning offnetwork connections.Highlight and click the areas at the top of the Home screen.See all the apps and folders on the Home screen, or minimise
the panel and view the wallpaper.On the navigation bar, click  All.Switch to another app.Press and hold the  key. Click an app.
Note:  The other app might still be running in the background.Open an app with a convenience key.Press a convenience key on the side of your smartphone.User GuideQuick Help25 
						

							Note: You can customise which app a convenience key opens.Use pop-up menus.Pop-up menus provide common available actions, and appear
in the centre of the screen. For example, you can use the pop- up menu in a message to file, forward or reply to the message.
To open a pop-up menu, touch and hold the screen or press and hold the trackpad. To select a command, tap the icon or
click the trackpad.Switch to the  Favourites, Media , Downloads  and Frequent
panels.On the Home screen, highlight  All on the navigation bar and
slide your finger on the trackpad right or left.Add an app to the  Favourites panel.Highlight an app on the Home screen or in a folder. Press the
 key > Mark as Favourite .
Change options for the Home screen such as the wallpaper.On the Home screen, press the  key > Options .
Related information
Change what happens when you type on the Home screen, 18 Assign an application to a convenience key, 33
Keep an application running in the background and switch to another application, 227
Tips: Extending battery life For full instructions, click the links under  Related information at the bottom.
Set your BlackBerry® smartphone to turn on and turn off
automatically.
You can set your smartphone to turn off while you aren't using
it for an extended period, like when you sleep. Data you receive when the smartphone is turned off automatically
updates when the smartphone turns on.On the Home screen or in a folder, click the  Options icon. Click
Device  > Auto On/Off .Set backlighting to remain on for a shorter period of time, and
lower its brightnessOn the Home screen or in a folder, click the  Options icon. Click
Display  > Screen Display .Turn off network connections you aren't usingOn the Home screen, click the connections area at the top of
the screen or click the  Manage Connections icon. Click a
network connection to clear the check box.Close apps when you're finished with them.
When you switch from one app to another, some apps, suchas the Browser app or the Music app, run in the background,
which uses battery power.In an app, press the  key >  Close.User GuideQuick Help26 
						

							Switch your vibrating notifications to sound notifications orLED notifications, lower the volume of your sound
notifications or select a shorter ringtoneOn the Home screen, click the  Sound and Alert Profiles icon.
Click  Change Sounds and Alerts .Delete the original text from a reply messageWhen you are replying to a message, press the  key >
Delete Original Text .If your smartphone has a camera flash, turn off the flashOn the Home screen, click the  Camera icon. Click the flash icon
at the bottom of the screen until the  flash off indicator
appears.Keep your battery connections clean.
Keeping the battery clean extends the life of your battery.Every few months, use a cotton swab or dry cloth to clean the
metal contacts on the battery and the smartphone.
Related information
Delete the original text from a reply message, 80 Change your ringtone, notifiers or reminders, 31
Turn on or turn off a network connection, 238
Set options for backlighting, 211
Set your smartphone to turn on and turn off automatically, 267
Tips: Freeing and conserving storage space Try to maintain at least 400 KB of available application storage on your BlackBerry® smartphone. If you find that your
smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for
email, calendar entries and media files might help you conserve storage space.
Check how much free storage space you have.On the Home screen or in a folder, click the  Options icon. Click
Device  > Storage .Close any apps you're not using.In an app, press the  key > Close or press the  key
until the home screen appears.Delete unneeded files.On the Home screen or in a folder, click the  Files icon. Find and
highlight a file. Press the 
 key >  Delete .
Delete browsing history and clear the cache.On the Home screen, click the  Browser icon. Press the 
key > Options . Go to the  Clear Browsing Data  section.
Reduce the amount of time that your smartphone stores email
messages and calendar entries.On the home screen, click the  Messages icon or Calendar  icon.
Press the 
 key >  Options .
Stop storing sent messages on your smartphone.On the Home screen, click the  Messages icon. Press the 
key > Options  > Email Preferences .
User GuideQuick Help27 
						

							Receive only the first section of long email messages, andchoose whether to download more.On the Home screen, click the  Messages icon. Press the 
key > Options  > Message Display and Actions .
Store files on a media card instead of the smartphone.Your BlackBerry smartphone supports media card sizes up to
32 GB. Only microSD media cards are supported.Reduce the size of pictures you take.On the Home screen, click the  Camera icon. Press the 
key > Options .
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen or corrupted by an unforeseen issue.
Related information
Copy, move, rename or delete a file, 128
Receive only the first section of long email messages, 89 Change the size of pictures that you take, 146
View the amount of available storage space on your smartphone, 270
Set how long your smartphone stores messages, 78 Stop storing messages sent from your computer on your smartphone, 88
Stop storing messages sent from your smartphone on your computer, 89
Change how long your smartphone stores calendar entries, 179
Keep an application running in the background and switch to another application, 227
The application storage on my smartphone is low, 273
Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry® smartphone from being compromised,
such as avoiding leaving your smartphone unattended.
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if yoursmartphone is lost, stolen or corrupted by an unforeseen issue.
Set a smartphone password.On the Home screen or in a folder, click the  Options icon. Click
Security  > Password .Encrypt contacts and files.On the Home screen or in a folder, click the  Options icon. Click
Security  > Encryption .Back up your smartphone data to your computer.Use the BlackBerry® Desktop Software to back up your
smartphone data to your computer. To download the
BlackBerry Desktop Software, from your computer, visit
www.blackberry.com/desktop  and select the appropriate
option for your computer.User GuideQuick Help28