Blackberry Bold Series 9900 9930 User Guide

							Storage space and media cards
How to: Storage space and media cards About media cards Depending on your BlackBerry® smartphone model, you can insert a microSD media card into your smartphone to take videosand increase the storage space that's available on your smartphone for storing media files such as songs, ringtones, videos or
pictures. For more information about inserting a media card into your smartphone, see the printed documentation that came
with your smartphone.
Supported media cards Your BlackBerry® smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.
Turn off media card support When you turn off media card support, your BlackBerry® smartphone can't access the files that are on your media card. This
might be useful if you want to make sure that your files are saved to your smartphone's built-in media storage rather than your
media card.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Storage .
3. Clear the  Media Card Support  check box.
4. Press the 
 key >  Save.
Back up smartphone data to your media card To perform this task you must have a media card inserted in your BlackBerry® smartphone, and mass storage mode must beturned off.
If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might
not be able to perform this task. For more information, contact your administrator.
CAUTION:  If you perform this task, any existing data on your media card is deleted and replaced with your smartphone data.
1. On the Home screen, click the  Set-up icon.
2. In the  Set-up section, click  Device Switch  > Using a Media Card  > Save Data .
• To back up smartphone data including email, select the  Save emails option.
• To back up smartphone data excluding email, select the  Don't save emails option.
3. Click  Continue .
4. To set a password for your data, in the  Password field, enter a password.
5. In the  Confirm field, re-enter the password.
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							6. Click Save.
Related information
Restore smartphone data from your media card, 270
Restore smartphone data from your media card To perform this task, mass storage mode must be turned off.If you have backed up your BlackBerry® smartphone data to your media card, you should be able to restore the data to yoursmartphone.
1. On the Home screen, click the  Set-up icon.
2. In the  Set-up section, click  Device Switch  > Using a Media Card  > Transfer Data  > Continue .
3. In the  Password field, enter the password you set when you backed up your smartphone data.
4. Click  Enter.
Related information
Back up smartphone data to your media card, 269
View the amount of available storage space on your smartphone 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Storage .
Related information
The application storage on my smartphone is low, 273
View the amount of storage space used by media files 1. On the Home screen, click the  Media icon.
2.  Press the 
 key >  Memory Use .
Repair files stored on your media card or on your smartphone CAUTION:  If you run the repair feature on your BlackBerry® smartphone, your smartphone might delete files that have errors
from your media card or on your smartphone.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Storage .
3.  Press the 
 key >  Repair .
4. Complete the instructions on the screen.
If your media card is still not repaired after you run the repair feature, you might want to try formatting it.
Related information
My smartphone doesn't recognise my media card, 273
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							Format your media card or built-in media storageDepending on your BlackBerry® smartphone model, you might not be able to format your smartphone's built-in media storage.
CAUTION:  If you format your media card or built-in media storage, all of the data that's saved to your media card or built-in
media storage is deleted. Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recoversmartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Storage .
3.  Press the 
 key >  Format .
4. Complete the instructions on the screen.
About compression Compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When
compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks and
memos. You should keep compression turned on.
If both compression and encryption are turned on, your device compresses device data before encrypting it.
About file encryption File encryption is designed to protect files that you store on your BlackBerry® smartphone and on a media card that can be
inserted in your smartphone. You can encrypt the files on your smartphone and on your media card using an encryption key that your smartphone generates, your smartphone password or both.
If you encrypt the files using an encryption key that your smartphone generates, you can only access the files on your mediacard when the media card is inserted in your smartphone. If you encrypt the files using your smartphone password, you can
access the files on your media card in any smartphone that you insert your media card into, as long as you know the password
for the smartphone.
Turn on encryption To encrypt data on your BlackBerry® smartphone, you must set a password for your smartphone.
Depending on the amount of storage space available for storing files on your smartphone, you might not be able to encrypt files on your smartphone.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > Encryption .
3. To encrypt data on your smartphone, in the  Device Memory section, select the  Encrypt check box.
4. To encrypt files that are stored on a media card and on your smartphone, in the  Media Card section, select the  Encrypt
check box and do one of the following:
• To encrypt files using an encryption key that your smartphone generates, change the  Mode field to  Device Key .
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							• To encrypt files using your smartphone password, change the Mode field to  Device Password .
• To encrypt files using an encryption key and your smartphone password, change the  Mode field to  Device Password &
Device Key .
5. To also encrypt media files such as pictures, songs and videos, select the  Include Media Files check box.
6. Press the 
 key >  Save.
To stop encrypting data on your smartphone, in the  Device Memory section, clear the  Encrypt check box. To stop encrypting
files, in the  Media Card  section, clear the  Encrypt check box.
Tips: Storage space and media cards
Tips: Freeing and conserving storage space Try to maintain at least 400 KB of available application storage on your BlackBerry® smartphone. If you find that your
smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for
email, calendar entries and media files might help you conserve storage space.
Check how much free storage space you have.On the Home screen or in a folder, click the  Options icon. Click
Device  > Storage .Close any apps you're not using.In an app, press the  key > Close or press the  key
until the home screen appears.Delete unneeded files.On the Home screen or in a folder, click the  Files icon. Find and
highlight a file. Press the 
 key >  Delete .
Delete browsing history and clear the cache.On the Home screen, click the  Browser icon. Press the 
key > Options . Go to the  Clear Browsing Data  section.
Reduce the amount of time that your smartphone stores email
messages and calendar entries.On the home screen, click the  Messages icon or Calendar  icon.
Press the 
 key >  Options .
Stop storing sent messages on your smartphone.On the Home screen, click the  Messages icon. Press the 
key > Options  > Email Preferences .
Receive only the first section of long email messages, and
choose whether to download more.On the Home screen, click the  Messages icon. Press the 
key > Options  > Message Display and Actions .
Store files on a media card instead of the smartphone.Your BlackBerry smartphone supports media card sizes up to
32 GB. Only microSD media cards are supported.Reduce the size of pictures you take.On the Home screen, click the  Camera icon. Press the 
key > Options .
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							Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen or corrupted by an unforeseen issue.
Related information
Copy, move, rename or delete a file, 128
Receive only the first section of long email messages, 89 Change the size of pictures that you take, 146
View the amount of available storage space on your smartphone, 270
Set how long your smartphone stores messages, 78 Stop storing messages sent from your computer on your smartphone, 88
Stop storing messages sent from your smartphone on your computer, 89
Change how long your smartphone stores calendar entries, 179
Keep an application running in the background and switch to another application, 227
The application storage on my smartphone is low, 273
Troubleshooting: Storage space and media cards
My smartphone doesn't recognise my media card Try one of the following actions:
• Verify that your media card is inserted in your BlackBerry® smartphone correctly. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone.
• In your media card options, if there is a message to format your media card, disconnect your smartphone from your computer. Format your media card.CAUTION:  Formatting your media card will delete all the files from it.
The application storage on my smartphone is low When the application storage available on your BlackBerry® smartphone is low, your smartphone displays a dialog box that lists
applications and languages that you don't use frequently. You can delete applications and languages in this list.
Try the following actions:
• Verify that you have deleted old email messages or text messages, especially messages with attachments. • Verify that you have deleted contacts that are already in your organisation's contact list.• Verify that you have deleted media files from your smartphone.
• If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the previous version of the BlackBerry Device Software.
• Verify that you have cleared the browser cache.
Related information
View the amount of available storage space on your smartphone, 270
Tips: Freeing and conserving storage space, 27User GuideStorage space and media cards273 
						

							Search
How to: Search Search for an item You can search for help, contacts, documents, files, memos, pictures, videos and more on your BlackBerry® smartphone. You
can choose to narrow your search from an app. You can also choose to expand your search to the Internet.
1. On the Home screen, in the upper-right corner, click the  search icon.
2. Type your search terms.
To stop a search, press the 
 key twice.
Related information
Change what happens when you type on the Home screen, 18
Search for an item using voice enabled search Voice enabled search might not be available in all languages. To complete this task, your BlackBerry® smartphone must be
connected to the wireless network.
1. On the Home screen, in the upper-right corner, click the  search icon.
2. Click the  microphone icon.
3. Say your search terms.
To stop a search, press the 
 key twice.
Set the types of items that are included in searches 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Search .
3. Specify the types of items that you want to include in searches.
4. Press the 
 key >  Save.
Change the language for voice enabled search 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Typing and Input  > Language .
3. Change the  Voice Enabled Language  field.
4. Press the 
 key >  Save.
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							Search for messagesYou can search for messages on your BlackBerry® smartphone. You might also be able to search for messages in the email
application on your computer or in another associated email account if your email account uses the BlackBerry® Internet
Service or a BlackBerry® Enterprise Server that supports this feature.
On the Home screen, click the  Messages icon.
• To search for messages based on the subject, highlight a message. Press the 
 key >  Search by  > Subject .
• To search for messages based on the sender, highlight a message. Press the 
 key >  Search by  > Sender .
• To perform an advanced search, press the 
 key >  Search by  > Advanced . Specify the search criteria. Click Search or
to save the search criteria press the 
 key >  Save. Click  Search .
• To search for messages using the criteria from your last advanced search, press the 
 key >  Search by  > Advanced .
Press the 
 press the [BlackBerry menu icon] key > Search by> Advanced. Press the [BlackBerry menu icon] key >
Last .
Note:  If you search for messages, your smartphone doesn't search attachments.
To stop a search, press the 
 key.
Message search criteria
FieldDescriptionSearch MessagesSpecify whether you search for messages that are on your
BlackBerry® smartphone or for messages that are in an email
application on your computer.NameSpecify one or more contacts or email addresses that your
smartphone should search for in messages. To widen the search,
you can also specify part of a name.Appears inChange the type of address field that your smartphone should
search in for the name or email address.SubjectSpecify one or more words that your smartphone should search
for in the subject of messages.MessageSpecify one or more words that your smartphone should search
for in the body of messages.Include Encrypted MessagesSpecify whether your smartphone searches encrypted messages, plain text messages and digitally signed messages.User GuideSearch275 
						

							FieldDescriptionServiceIf your smartphone is associated with more than one email
address, change the email account that your smartphone should search in for messages. Not all email accounts support thisfeature.FolderChange the folder that your smartphone should search for
messages in.ShowChange the status of messages that your smartphone should
search for.TypeChange the type of messages that your smartphone should search for.
Do more with your message search results
1. In the search results, highlight a message.
2. Press the 
 key.
• To view more available search results, click  Get More Results.
• To add the message that you highlighted to your message inbox, click  Add.
• To add all the messages from the search results to your message inbox, click  Add All.
• To delete the search results, click  Delete Search.
• To start a new search, click  Search by.
CAUTION:  If you delete a message from the message search results, the message is also deleted from your message inbox or
the email application on your computer.
View, change or delete a saved search 1. On the Home screen, click the  Messages icon.
2.  Press the 
 key >  Search by  > Advanced .
3. Press the 
 key.
• To view a list of saved searches, click  Recall.
• To change a saved search, click  Recall. Highlight a search. Press the 
 key >  Edit Search . Change the search criteria.
Press the 
 key >  Save.
• To delete a saved search, click  Recall. Highlight a search. Press the 
 key >  Delete Search .
Search for text in a message, in a file or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view.
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							1.  In a message, in a file, in an attachment or on a webpage, press the  key > Find or Find on Page .
2. Type the text. 3. Press the 
 key on the keyboard.
To search for the next instance of the text, press the 
 key >  Find Next  or Find Next on Page .
Search for a contact You can search for contacts in your contact list or, if your email account uses a BlackBerry® Enterprise Server, you might also be
able to search for contacts in your organisation's contact list.
1. On the Home screen, click the  Contacts icon.
• To search for a contact in your contact list, type all or part of a contact's name. • To search for a contact in your organisation's contact list, click  Remote Look-up. Type all or part of a contact's name.
Click  OK.
2. Highlight a contact.
3.  Press the 
 key.
• To view information for a contact, click  View.
• To add a contact from your organisation's contact list to your contact list, click  Add to Contacts.
• To add all of the contacts from your organisation's contact list to your contact list, click  Add All to Contacts.
• To view the next 20 matches in your organisation's contact list, click  Get More Results.
• To narrow search results when a contact's name has multiple matches, highlight a contact's name. Click  Resolve.
• To delete the search results after you have searched your organisation's contact list, click  Delete Look-up.
• To start a new search when you are searching your organisation's contact list, click  Look-up.
Troubleshooting: Search I don't get any voice enabled search results Try one of the following:
• Verify that your BlackBerry® smartphone has a strong connection to the wireless network. • Verify that the correct language is set for voice enabled search.
Related information
Check the status of network connections and services, 238
User GuideSearch277 
						

							SIM cardDepending on your wireless service provider and wireless network, your BlackBerry® smartphone might not use a SIM card.
How to: SIM card Add a contact to your SIM card 1.  In the contact list, press the 
 key >  SIM Phone Book .
2. Press the 
 key >  New.
3. Type the contact information.
4. Press the 
 key >  Save.
Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported.
1.  In the contact list, press the 
 key >  SIM Phone Book .
2.  Press the 
 key >  Copy All To Contacts .
Note:  If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already
appears in your contact list, your BlackBerry® smartphone does not copy the SIM card contact.
Related information
Add a contact, 183
Copy a contact from your contact list to your SIM card 1. In the contact list, click a contact.
2. Highlight a phone number.
3.  Press the 
 key >  Copy to SIM Phone Book .
4. Press the 
 key >  Save.
Store SIM card contacts on your wireless service provider's contact back-
up server Depending on your wireless service provider and your wireless service plan, you might be able to store your contacts on yourwireless service provider's contact back-up server. For more information, contact your wireless service provider.
User GuideSIM card278