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Blackberry Porsche Design P 9981 7 1 User Guide

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    							Set options for Wi-Fi diagnostic reports
    When you set options for Wi-Fi diagnostic reports, if you set a default recipient, each time that you submit a Wi-Fi 
    diagnostic report, your BlackBerry smartphone sends the report to that recipient. If you want to specify a recipient each 
    time that you submit a report, do not set a default recipient.
    1.On the home screen or in a folder, click the Options icon.
    2.Click Networks and Connections > Wi-Fi Network.
    3.Press the  key > Troubleshoot > Wi-Fi Diagnostics. 
    4.Press the  key > Options. 
    •To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced.
    •To set a default recipient for Wi-Fi diagnostic reports, type the contact information.
    5.Press the  key > Save. 
    Connection permissions for third-party applications
    PermissionDescriptionUSBSet whether third-party applications can use physical connections, such as a USB  cable or RS-232 cable, that you have set up for your 
    BlackBerry smartphone.
    BluetoothSet whether third-party applications can use Bluetooth connections.PhoneSet whether third-party applications can make calls or access call logs.Location DataSet whether third-party applications can use your GPS location information.Server NetworkSet whether third-party applications can access the Internet or your organization's  intranet using your organization's network.InternetSet whether third-party applications can access the Internet through your wireless service provider (for example, using a direct Internet connection or WAP gateway).Wi-Fi (if supported)Set whether third-party applications can use Wi-Fi connections.Near Field CommunicationSet whether third-party applications can use NFC connections.
    Related information
    Third-party application control, 348
    User GuideManage Connections
    271  
    						
    							About using Wi-Fi with VPN and software tokens
    If you have a Wi-Fi enabled BlackBerry smartphone and if your organization uses a VPN to control access to its network, 
    you might be able to log in to the VPN and access your organization's network using a 
    Wi-Fi network. If you have a Wi-Fi 
    enabled smartphone, you might also need a software token to connect to your organization's network using a Wi-Fi 
    network.
    Wireless coverage indicators
    Indicators in the upper-right corner of the home screen display the wireless coverage level for the area that you are using 
    your 
    BlackBerry smartphone in. For more information about wireless coverage areas, contact your wireless service 
    provider.
    IndicatorDescription Provides information about the strength of the wireless signal. Three or more  bars indicate a strong signal. A reduced signal display might indicate increased power output from your smartphone as it attempts to connect to a weak signal.3G  , 4G  , H+  , EDGE, GPRS, 
    NXTL, MIKE, or NTWKYou're connected to a mobile network and you can access features such as  email messaging and Internet browsing. If you don't see one of the indicators, 
    you might be in an area of reduced wireless coverage where some features 
    aren't available (you might only be able to make a phone call or send and 
    receive text messages). You can call only emergency numbers. You're in an area of no wireless coverage. The connection to the mobile network is turned off. You're connected to a Wi-Fi network and you can access BlackBerry services 
    such as email messaging and Internet browsing over the 
    Wi-Fi connection.
     Your Wi-Fi connection is turned on, but you're not connected to a Wi-Fi network, 
    or you're connected to a 
    Wi-Fi network, but you can't access BlackBerry 
    services such as email messaging and Internet browsing over the Wi-Fi 
    connection.
     Your Bluetooth connection is turned on, and you're connected to a Bluetooth 
    enabled device.
     Your Bluetooth connection is turned on, but you're not connected to a 
    Bluetooth enabled device.
    User GuideManage Connections
    272  
    						
    							IndicatorDescription Your NFC connection is turned on.
    Related information
    About emergency calls and Emergency Callback Mode, 66 
    Troubleshooting: Wi-Fi technology
    I can't connect to a Wi-Fi network
    Depending on your BlackBerry smartphone model, the Wi-Fi feature might not be supported.
    Try the following actions:
    •Verify that you turned on the connection to the Wi-Fi network.
    •Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able 
    to connect. If you're connecting to an enterprise 
    Wi-Fi network or a hotspot, talk to your administrator or an employee 
    at the hotspot.
    •Verify that the time on your smartphone is synchronized with the network time. If the times are different, it could 
    prevent your smartphone from connecting (for example, if connecting to the network requires you to have a certificate  on your smartphone and the certificate has an expiration date).
    •If the Wi-Fi network doesn't appear in the Wi-Fi Network application, it might be hidden. If you know the network name, 
    try connecting to the 
    Wi-Fi network manually.
    •In the Wi-Fi Network application, verify that the options for the Wi-Fi network are correct. To find out what options to 
    use, for a home network, refer to the information that came with your router; for an enterprise 
    Wi-Fi network, talk to 
    your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the 
    hotspot who might have details about how to connect.
    •If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your smartphone to scan for available 
    Wi-Fi networks.
    •If your email account uses a BlackBerry Enterprise Server, your smartphone might prevent you from connecting to 
    certain wireless access points. For more information, contact your administrator.
    •If you're using the Push Button Setup method, verify that the access point is enabled with Wi-Fi Protected Setup, and 
    that it has been set to send its profile. Verify that another device isn't also attempting to connect at the same time, and  that not more than one access point within range is in this mode. For more information, see the information that came 
    with your router.
    •If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you installed the 
    root certificate for the certificate authority server that created the certificate for the authentication server. The  certificate must be transferred to your smartphone before you can connect to the network. For more information, talk to 
    your administrator.
    User GuideManage Connections
    273  
    						
    							•If you use EAP-TLS to connect to a Wi-Fi network, verify that you added your authentication certificate to your 
    smartphone. The certificate must be transferred to your smartphone before you can connect to the network. For more 
    information, talk to your administrator.
    Related information
    Connect to a Wi-Fi network manually, 266 
    Connect to a Wi-Fi network, 266 
    Turn on, turn off, or check the status of a network connection, 259 
    My smartphone drops calls made using Wi-Fi calling
    You can only make calls using Wi-Fi calling if your BlackBerry smartphone is connected to a Wi-Fi network. To avoid 
    dropped calls, your smartphone plays a warning tone when you are making a call using 
    Wi-Fi calling and your Wi-Fi 
    connection is getting weak. To make another call using Wi-Fi calling, move to an area with a stronger Wi-Fi signal.
    User GuideManage Connections
    274  
    						
    							Mobile Hotspot mode
    Depending on your wireless service provider, this feature might not be available.
    How to: Mobile Hotspot mode
    Mobile Hotspot mode basics
    About Mobile Hotspot mode
    You can use the Wi-Fi technology on your BlackBerry smartphone in one of two ways: Wi-Fi mode or Mobile Hotspot mode.
    When you turn on Wi-Fi mode, you can connect your smartphone to a Wi-Fi network to access an Internet connection. You 
    can only connect to an external 
    Wi-Fi network, such as your home network or office network, while in Wi-Fi mode.
    When you turn on Mobile Hotspot mode, you can use your smartphone as a mobile hotspot so that other Wi-Fi enabled 
    devices can use the mobile network connection on your smartphone. For example, if you are traveling, you can connect  your smartphone with your laptop and use your smartphone's Mobile Hotspot mode to access the Internet on your laptop.
    If your smartphone is connected to a CDMA network, when you make or receive a call, your smartphone suspends your 
    Mobile Hotspot session until you end the call. Your Mobile Hotspot session resumes when your call ends. While Mobile 
    Hotspot mode is turned on, you might not be able to send messages from your smartphone. Messages you send while your 
    smartphone is in Mobile Hotspot mode are sent after you turn off Mobile Hotspot mode.
    Before you use your smartphone in Mobile Hotspot mode, read the latest safety and product information at 
    www.blackberry.com/docs/smartphones.
    Turn on or turn off Mobile Hotspot mode
    Before you begin: To perform this task, you must turn on your BlackBerry smartphone's Mobile Network connection and 
    Wi-Fi connection.
    The first time you turn on Mobile Hotspot mode, your smartphone might prompt you to activate your Mobile Hotspot 
    account, and set a password for use with your Mobile Hotspot account.
    On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    •To turn on Mobile Hotspot mode, select the Mobile Hotspot checkbox.
    •To turn off Mobile Hotspot mode, clear the Mobile Hotspot checkbox.
    When Mobile Hotspot mode is turned on, the  indicator appears in the connections area at the top of the home screen.
    User GuideMobile Hotspot mode
    275  
    						
    							Connect to the mobile network manually while using Mobile Hotspot 
    mode
    If your BlackBerry smartphone is connected to a GSM network, and Mobile Hotspot mode is turned on, you might have to 
    manually connect to the mobile network using your APN. To get the user name and password for your APN, contact your 
    wireless service provider. Depending on your wireless service provider, you might be able to enter up to two APNs.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Select the Mobile Hotspot checkbox.
    3.If necessary, enter the APN name and APN login information for each of your APNs.
    4.Click OK.
    Stop connected devices from exchanging data
    By default, devices that are connected to your mobile hotspot can send data to each other. For example, if you and a friend 
    have your laptops connected to your mobile hotspot, you could play a game together. If your 
    BlackBerry smartphone uses a 
    BlackBerry Enterprise Server, depending on the options your administrator sets, you might not be able to exchange data 
    with connected devices.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections > Options.
    3.Clear the Allow connected devices to exchange data with each other checkbox.
    Mobile Hotspot mode options
    View information about your mobile hotspot
    You can check the duration of your mobile hotspot session, the names of the devices that are connected to your mobile 
    hotspot, and how much data is being transferred to the connected devices.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections.
    Related information
    Change the amount of time before Mobile Hotspot mode turns off, 277
    User GuideMobile Hotspot mode
    276  
    						
    							Change your mobile hotspot name
    You can name your mobile hotspot so that other Wi-Fi enabled device users can see the name when they try to connect to 
    your mobile hotspot. When you turn on Mobile Hotspot mode, the name of your mobile hotspot appears in the connections 
    area at the top of the home screen.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections > Options.
    3.In the Network Name (SSID) field, type a name for your mobile hotspot.
    Change the amount of time before Mobile Hotspot mode turns off
    By default, if your BlackBerry smartphone isn't connected to a power outlet and your smartphone and the other devices 
    that are connected to your mobile hotspot are inactive for 15 minutes, Mobile Hotspot mode turns off automatically to  conserve battery power.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections > Options.
    3.Change the Auto Shutoff Timer field.
    Prevent additional devices from connecting to your mobile hotspot
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections.
    3.Select the Don't allow any more devices to connect checkbox.
    View information about a connected device
    You can view a connected device's name, MAC address, IP address, and band.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections.
    3.In the Wi-Fi Devices Connected section, highlight a device.
    4.Press the  key > Details.
    About using Bluetooth technology in Mobile Hotspot mode
    When you turn on Mobile Hotspot mode, your BlackBerry smartphone can use Bluetooth technology to connect to wireless 
    devices, or 
    BlackBerry PlayBook tablets using BlackBerry Bridge. When Mobile Hotspot mode is turned on, you can only 
    connect to 
    Bluetooth devices with Handsfree, Headset, Serial Port, and Dial-Up Networking Bluetooth profiles.
    User GuideMobile Hotspot mode
    277  
    						
    							Related information
    Bluetooth profiles, 283
    Submit a Mobile Hotspot diagnostic report
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Mobile Hotspot Connections.
    3.Press the  key > Diagnostics.4.Press the  key > Email Report.
    Troubleshooting: Mobile Hotspot mode
    I can't use my smartphone as a mobile hotspot
    Try the following actions:
    •Verify that your mobile network connection and your Wi-Fi connection are both turned on.
    •Verify that your BlackBerry smartphone is connected to the mobile network by checking that the  indicator appears 
    in the connections area at the top of the home screen.
    •Verify that your wireless service plan is set up to use Mobile Hotspot mode. For more information, contact your wireless  service provider.
    •If you are roaming, on the Mobile Network Options screen, verify that the Data Services field and the While Roaming 
    field are set to On.
    Related information
    Connect to the mobile network manually while using Mobile Hotspot mode, 276 
    Turn on or turn off Mobile Hotspot mode, 275 
    I can't connect multiple devices to my mobile hotspot
    Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot. For 
    more information, contact your wireless service provider.
    User GuideMobile Hotspot mode
    278  
    						
    							Bluetooth technology
    How to: Bluetooth technology
    About Bluetooth
    Bluetooth technology is designed to establish a wireless connection between your BlackBerry smartphone and a Bluetooth 
    enabled device, such as a hands-free car kit or a wireless headset.
    Before you can connect your BlackBerry smartphone to a Bluetooth enabled device, you must first turn on Bluetooth 
    technology on both devices and then pair the devices. Pairing establishes a relationship between the devices and usually needs to be done only once.
    After you pair the devices, you can connect the devices when the Bluetooth enabled device is within range of your 
    BlackBerry smartphone (a typical range is approximately 10 meters). For best results, keep your BlackBerry smartphone 
    within direct line of sight of the 
    Bluetooth enabled device. For example, if your BlackBerry smartphone is on the right side 
    of your body, wear a 
    Bluetooth enabled headset in your right ear.
    When you turn on Bluetooth technology or when you connect your BlackBerry smartphone to another Bluetooth enabled 
    device, 
    Bluetooth status indicators appear at the top of the home screen.
    Turn on or turn off Bluetooth technology
    If you try to perform an action using Bluetooth technology, you may be prompted to turn on Bluetooth technology. In some 
    cases, such as when using NFC technology, your 
    BlackBerry smartphone will turn on Bluetooth technology automatically.
    On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    •To turn on Bluetooth technology, select the Bluetooth checkbox.
    •To turn off Bluetooth technology, clear the Bluetooth checkbox.
    Pair with a Bluetooth enabled device
    Before you begin: You must pair your BlackBerry smartphone with a Bluetooth enabled device before you can connect to 
    it. For more information about preparing the 
    Bluetooth enabled device for pairing, see the documentation that came with 
    the 
    Bluetooth enabled device.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    User GuideBluetooth technology
    279  
    						
    							2.Click Networks and Connections > Bluetooth Connections > Add New Device > Search.
    3.Click a Bluetooth enabled device.
    4.If necessary, do one of the following:
    •If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerry 
    smartphone, type the pairing passkey that either appears on the Bluetooth enabled device or is provided in the 
    documentation that came with the 
    Bluetooth enabled device. The passkey is most often a numeric or 
    alphanumeric code.
    •If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on 
    both devices.
    Related information
    Turn on or turn off Bluetooth technology, 279 
    I can't pair with a Bluetooth enabled device, 44 
    I can't share contacts with a paired Bluetooth enabled device, 289
    Connect to or disconnect from a paired Bluetooth 
    enabled device
    Before you begin: To perform this task, Bluetooth technology must be turned on and your BlackBerry smartphone must be 
    paired with the 
    Bluetooth enabled device.
    Your BlackBerry smartphone might attempt to connect to a Bluetooth enabled device automatically when Bluetooth 
    technology is turned on and the devices are within range. Your BlackBerry smartphone will usually stay connected to a 
    paired 
    Bluetooth enabled device, such as a car kit or headset, until you disconnect the devices.
    1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
    2.Click Networks and Connections > Bluetooth Connections.
    3.Highlight a Bluetooth enabled device.
     • To connect to a Bluetooth enabled device, press the  key > Connect. If necessary, verify that the same 
    number appears in the dialog boxes on both paired devices.
     • To disconnect from a paired Bluetooth enabled device, highlight the device. Press the  key > Disconnect.
    Related information
    Turn on or turn off Bluetooth technology, 279 
    I can't pair with a Bluetooth enabled device, 44 
    User GuideBluetooth technology
    280  
    						
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