Blackberry Storm 2 Instruction Manual

							• Charge your device regularly.
• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the
device.
• Set backlighting to remain on for a shorter period of time and lower its brightness.
• Turn off the connection to a wireless network when you are not in a wireless coverage area.
• Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound notifications, or select a shorter ring tone.
• Delete the original message when you send a reply.
• Send a message to multiple contacts using Add To, Add Cc, or Add Bcc.
• If your device has a camera flash, turn off the flash.
• Close third-party applications from the application menu when you are finished with them.
• Change your browser options for animated graphics so that they repeat less often on web pages.
Related topics
Delete the original text from a reply message, 50
Blind carbon copy a contact, 44
Set the brightness of the backlighting, 186
Turn off the connection to the wireless network, 233
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted.
Depending on your device model, you might not be able to format your device memory.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Press the  Menu key.
4. Click  Format.
5. Complete the instructions on the screen.
View the amount of available memory 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
Best practice: Conserving memory on your device Try to maintain at least 400 KB of application memory on your  BlackBerry® device. To use less memory, try changing options for email messages,
calendar entries, and media files. Consider the following guidelines:User GuidePower, battery, and memory249 
						

							• Reduce the amount of time that your device stores email messages and calendar entries.
• Stop forwarding email messages to your device when your device is connected to your computer.
• Receive only the first section of long email messages.
• Store media files on a media card.
• Reduce the maximum amount of device memory available for media files. Depending on your device model, this option might not be available.
• If you changed the picture quality for pictures that you take, change the picture quality setting to normal.
• Reduce the picture quality in the browser.
Related topics
View the amount of available memory, 249
Set how long your device stores messages, 69
Change how long your device stores calendar entries, 158
Receive only the first section of long email messages, 58
The application memory on my device is low When the application memory available on your  BlackBerry® device is low, your device displays a dialog box that lists applications and languages
that you do not use frequently. You can delete applications and languages in this list.
Consider the following guidelines:
• Verify that you have deleted old email messages and MMS messages, especially messages with attachments.
• Verify that you have deleted contacts that are already in your organization's address book.
• Verify that you have deleted media files from the device memory.
• If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the previous version of the BlackBerry Device Software.
• Verify that you have cleared the browser cache.User GuidePower, battery, and memory250 
						

							SIM card
About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts
that you have added to your SIM card. The SIM card phone book is different from the contact list on your  BlackBerry® device. If you switch SIM
cards, the contacts in the SIM card phone book change.
You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries. ADN entries appear in plain text
and SDN entries appear in bold.
Add a contact to your SIM card 1. In the contact list, press the  Menu key.
2. Click  SIM Phone Book .
3. Press the  Menu key.
4. Click  New.
5. Type the contact information.
6. Press the  Menu key.
7. Click  Save.
Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported.
1. In the contact list, press the  Menu key.
2. Click  SIM Phone Book .
3. Press the  Menu key.
4. Click  Copy All To Contacts .
Note:   If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your
contact list, your BlackBerry device does not copy the SIM card contact.
Copy a contact from your contact list to your SIM card 1. In the contact list, click a contact.
2. Highlight a phone number.
3. Press the  Menu key.
User GuideSIM card251 
						

							4. Click Copy to SIM Phone Book .
5. Press the  Menu key.
6. Click  Save.
Change a SIM card contact 1. In the contact list, press the  Menu key.
2. Click  SIM Phone Book .
3. Highlight a contact.
4. Press the  Menu key.
5. Click  Edit.
6. Change the contact information.
7. Press the  Menu key.
8. Click  Save.
Delete a SIM card contact 1. In the contact list, press the  Menu key.
2. Click  SIM Phone Book .
3. Highlight a contact.
4. Press the  Menu key.
5. Click  Delete.
Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If you set your SIM card to store SMS
text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  SMS.
3. Set the  Leave Messages On SIM Card  field to Yes.
4. Press the  Menu key.
5. Click  Save.
To stop storing SMS text messages on your SIM card, set the  Leave Messages On SIM Card field to No. If you set this field to No, SMS text
messages on your SIM card are deleted after the device imports them to a message list.User GuideSIM card252 
						

							About SIM card securityYou can protect your SIM card with a PIN code to add another level of security to your  BlackBerry® device. If you lock your SIM card with a PIN
code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code.
Protect your SIM card with a PIN code To obtain your SIM card PIN code, contact your wireless service provider.
Note:   If you type the SIM card PIN code incorrectly three times, your SIM card does not function.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  SIM Card.
4. Press the  Menu key.
5. Click  Enable Security .
6. Type your SIM card PIN code.
7. Press the  Enter key.
Change the SIM card PIN code 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  SIM Card.
4. Press the  Menu key.
5. Click  Change PIN2 Code .
Change the display name for a phone number If your SIM card supports more than one phone number, you can personalize the display name for your phone numbers.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  SIM Card.
4. Highlight a phone number.
5. Press the  Menu key.
6. Click  Edit SIM Phone Number .
7. Type a display name for the phone number.
8. Press the  Enter key.
User GuideSIM card253 
						

							Security
Security basics
About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type  blackberry before you can continue. When you try
to type your password again, the characters that you type appear on the screen.
If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons.
Set a device password 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Password .
3. Set the  Password field to Enabled .
4. Click  Set Password .
5. Type a password.
6. Press the  Menu key.
7. Click  Save.
To turn off the BlackBerry® device password, set the  Password field to Disabled .
Change the device password 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Password .
3. Click  Change Password .
Lock your device To perform this task, you must have set a password for your BlackBerry® device.
Press the  Power key or  Power/Lock  key on the top left of your device.
To unlock your device, press the  Power key or  Power/Lock  key again. Click  Unlock. Type your device password. Press the  Enter key.
Lock your device when you insert it in the holster 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Password .
User GuideSecurity254 
						

							3. Change the Lock Handheld Upon Holstering  field to Yes.
4. Press the  Menu key.
5. Click  Save.
Lock the screen You can lock your screen to avoid clicking the screen accidentally.
Press the  Power key or  Power/Lock  key on the top left of your BlackBerry® device.
To unlock the screen, press the  Power key or the  Power/Lock  key again. If necessary, type your device password.
Set a limit for device password attempts 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Password .
3. Set the  Number of Password Attempts  field.
4. Press the  Menu key.
5. Click  Save.
Password keeper
About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password
keeper password. When you type this password, the password keeper decrypts your passwords.
You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols.
Add a password to the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.
3. Click  New.
4. Type the password information.
5. Press the  Menu key.
6. Click  Save.
Generate a random password 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.User GuideSecurity255 
						

							3. Click New.
4. Press the  Menu key.
5. Click  Random Password .
6. Type the password information.
7. Press the  Menu key.
8. Click  Save.
Set criteria for randomly generated passwords 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.
3. Click  Options.
4. Set the random password fields.
5. Press the  Menu key.
6. Click  Save.
View a password in the password keeper In the password keeper, click a password.
Change a password in the password keeper 1. On the Home screen or in the  Applications folder, click
2. Highlight a password.
3. Press the  Menu key.
4. Click  Open.
5. Change the password information.
6. Press the  Menu key.
7. Click  Save.
Hide passwords in the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.
3. Click  Options.
4. Set the  Show Password  field to No.
5. Press the  Menu key.
6. Click  Save.
To show passwords in the password keeper again, set the  Show Password field to Yes.User GuideSecurity256 
						

							Turn off the prompt that appears before you delete itemsYou can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.
1. On the Home screen, click an application icon.
2. In an application, press the  Menu key.
3. Click  Options.
4. If necessary, click  General Options.
5. Change the  Confirm Delete field to No.
6. Press the  Menu key.
7. Click  Save.
Delete a password from the password keeper 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Highlight a password.
3. Press the  Menu key.
4. Click  Delete.
Change the password keeper password 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.
3. Click  Change Password .
Copy a password 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Highlight a password.
3. Press the  Menu key.
4. Click  Copy Username  or Copy Password .
To clear the clipboard, press the  Menu key. Click  Clear Clipboard .
Note:   Passwords are not encrypted when they are on the clipboard.
Prevent password copying 1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.
3. Click  Options.
4. Set the  Allow Clipboard Copy  field to No.
5. Press the  Menu key.
6. Click  Save.
User GuideSecurity257 
						

							Set a limit for password attempts in the password keeper1. On the Home screen or in the  Applications folder, click the  Password Keeper  icon.
2. Press the  Menu key.
3. Click  Options.
4. Set the  Password Attempts  field.
5. Press the  Menu key.
6. Click  Save.
Encryption
About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your
device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device
password, or both.
If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media
card is inserted in your device. If you encrypt the files using your device password, you can access the files on your media card in any device
that you insert your media card into, as long as you know the password for the device.
Encrypt the files in the device memory and on a media card 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Memory.
3. Perform one of the following actions: • To encrypt files using an encryption key that your device generates, change the  Encryption Mode field to Device.
• To encrypt files using a device password, change the  Encryption Mode field to Security Password .
• To encrypt files using an encryption key and a device password, change the  Encryption Mode field to Security Password &
Device .
4. Change the  Encrypt Media Files  field to Yes.
5. Press the  Menu key.
6. Click  Save.
To stop encrypting the files in the device memory and on a media card, change the  Encryption Mode field to None.
Related topics
Set a device password, 254
User GuideSecurity258