Blackberry Storm 2 Instruction Manual

							View messages in a specific folder
You can view email messages and MMS messages in a specific folder.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  View Folder .
4. Click a folder.
Delete a message
1. In a message, press the  Menu key.
2. Click  Delete.
Delete multiple messages
1. On the Home screen, click the  Messages icon.
2. Perform one of the following actions: • To delete a range of messages, touch two messages simultaneously and slide your finger up or down to select additional messages.Press the  Menu key. Click  Delete Messages .
• To delete all messages prior to a certain date, highlight a date field. Press the  Menu key. Click  Delete Prior . Click Delete .
Note:   Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during
email reconciliation.
Email messages
Email message basics Send an email message
1. On the Home screen, click the  Messages icon.
2. Press the 
 key.
3. Click  Compose Email .
4. In the  To field, perform one of the following actions:
• Type an email address.
• Type a contact name.
• Type part of a contact name or email address. Click a contact.
5. Type a message.
6. Press the 
 key.
7. Click  Send.
User GuideMessages49 
						

							Related topics
Search for contacts in your organization's address book, 144
Mailing lists, 146
Delete the original text from a reply message
1. When replying to a message, press the  Menu key.
2. Click  Delete Original Text .
File an email message
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Highlight an email message or email conversation.
3. Press the  Menu key.
4. Click  File.
5. Highlight a message folder.
6. Press the  Menu key.
7. Click  File.
Related topics
Reconcile email messages over the wireless network, 196
Attach a file to an email message
To attach a file saved on your organization's network, your email account must use a  BlackBerry® Enterprise Server that supports this feature.
For more information, contact your administrator.
1. When composing an email message, press the  Menu key.
2. Click  Attach File .
3. Perform one of the following actions: • To attach a file saved on your BlackBerry device memory or media card, navigate to the file. Click the file.
• To attach a file saved on your organization's network, press the  Menu key. Click  Go To. Navigate to the file. Click the file. If necessary,
type the credentials you use to connect to your organization's network.
Forward messages from a specific email message folder to your device
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.User GuideMessages50 
						

							6. Press the Menu key.
7. Click  Folder Redirection .
8. Select the check box beside an email message folder.
9. Press the  Menu key.
10. Click  Save.
Note:   If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email
application on your computer, appear on your device.
Related topics
Stop storing messages sent from your computer on your device, 51
Stop storing messages sent from your device on your computer
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Change the  Save Copy In Sent Folder  field to No.
7. Press the  Menu key.
8. Click  Save.
Stop storing messages sent from your computer on your device
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Press the  Menu key.
7. Click  Folder Redirection .
8. Clear the check box beside the  Sent Items folder.
9. Press the  Menu key.
10. Click  Save.
Resize a picture before you send it as an attachment
When you attach a .jpg or .png picture file to an email message or MMS message, a dialog box appears that allows you to resize the picture.
1. In the dialog box that appears after you attach the picture, perform any of the following actions: • Select a new size.
• If you are going to attach additional pictures and want to use the same size for all the pictures, select the  Apply to All Images check
box.
2. Click  OK.User GuideMessages51 
						

							Email message filtersAbout email message filters
You can create email message filters to specify which email messages are forwarded to your  BlackBerry® device and which remain in the email
application on your computer.
Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create
multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that
filter higher in the list.
Create an email message filter
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the  BlackBerry Internet Service
Online Help  for more information.
1. On the Home screen, click the  Messages icon. 
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Filters .
5. Press the  Menu key.
6. Click  New.
7. Type a name for the email message filter.
8. Set the email message filter options.
9. Press the  Menu key.
10. Click  Save.
Create an email message filter based on a contact or subject
1. On the Home screen, click the  Messages icon.
2. Highlight an email message.
3. Press the  Menu key.
4. Click  Filter Sender  or Filter Subject .
5. Type a name for the email message filter.
6. Set the email message filter options.
7. Press the  Menu key.
8. Click  Save.
Options for email message filters
From:
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							Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.
Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts
or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the
contact or email address.
Sent To: Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages.
Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts
or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the
contact or email address.
Sent directly to me: Set whether the email message filter applies to email messages that include your email address in the To field.
CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field.
BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field.
Importance: Set the importance level of email messages that the email message filter applies to.
Sensitivity: Set the sensitivity level of email messages that the email message filter applies to.
Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are
forwarded, specify whether they are forwarded with high importance or with the email message header only.
Turn on an email message filter
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Filters .
5. Select the check box beside an email message filter.
6. Press the  Menu key.
7. Click  Save.
Change an email message filter
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.User GuideMessages53 
						

							4. Click Email Filters .
5. Highlight an email message filter.
6. Press the  Menu key.
7. Click  Edit.
8. Change the options for the email message filter.
9. Press the  Menu key.
10. Click  Save.
Prioritize email message filters
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Filters .
5. Highlight an email message filter.
6. Press the  Menu key.
7. Click  Move.
8. Click the new location.
Delete an email message filter
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Filters .
5. Highlight an email message filter.
6. Press the  Menu key.
7. Click  Delete.
Email message folders About synchronization of email message folders
You can add, change, or delete email message folders in the email application on your computer or in the messages application on your
BlackBerry®  device. If wireless email reconciliation is turned on and your email account is associated with a BlackBerry® Enterprise Server that
supports this feature, changes that you make to email message folders are synchronized over the wireless network.
If wireless email reconciliation is turned off or is not available for your device, you can make folder changes in the email application on your
computer and then reconcile the changes to your device using the email settings tool of the BlackBerry® Desktop Manager. For more information
about email reconciliation, see the BlackBerry® Desktop Software Online Help.
Related topics
Add an email message folder, 55User GuideMessages54 
						

							Add an email message folder
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  View Folder .
4. Highlight a folder.
5. Press the  Menu key.
6. Click  Add.
Rename an email message folder
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  View Folder .
4. Highlight a folder.
5. Press the  Menu key.
6. Click  Rename.
Move an email message folder
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  View Folder .
4. Highlight a folder.
5. Press the  Menu key.
6. Click  Move.
7. Click the new location.
Delete an email message folder
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  View Folder .
User GuideMessages55 
						

							4. Highlight a folder.
5. Press the  Menu key.
6. Click  Delete.
Email message flags About flags
You can add flags to email messages that you receive or send as a reminder to you or the recipients to follow up with the messages. You can
use flags of different colors, add follow-up notes, and set due dates so that your  BlackBerry® device reminds you to return to the email messages.
If wireless email reconciliation is turned on and your email account uses a BlackBerry® Enterprise Server that supports flags, changes that you
make to flags on your device should be reflected in the email application on your computer. Likewise, changes that you make to flags in the
email application on your computer should be reflected on your device.
If wireless email reconciliation is turned off, or is not available for your device, you can still manage flags for email messages on your device.
Add a flag
1. When composing or viewing an email message, press the  Menu key.
2. Click  Flag for Follow Up .
3. Press the  Menu key.
4. Click  Save.
Change a flag
You can change the status, color, note, or due date for a flag. If you make changes to a flag in an email message that you sent, the changes
are reflected only on your device and are not sent to the recipient.
1. In an email message with a flag, press the  Menu key.
2. Click  Flag Properties .
3. Change the flag properties.
4. Press the  Menu key.
5. Click  Save.
Remove a flag
1. In an email message with a flag, press the  Menu key.
2. Click  Delete Flag .
Email message options Check spelling automatically before sending email messages
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Spell Check .User GuideMessages56 
						

							3. Select the Spell Check Email Before Sending  option.
4. Press the  Menu key.
5. Click  Save.
Set an out-of-office reply
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Change the  Use Out Of Office Reply  field to Yes.
7. In the text box that appears, type a reply.
8. If you use IBM® Lotus Notes®, in the  Until field, set the date on which the out-of-office reply should turn off.
9. Press the  Menu key.
10. Click  Save.
To turn off the out-of-office reply, change the  Use Out Of Office Reply field to No.
Request delivery or read confirmation for email messages
Depending on your wireless service provider, this feature might not be supported.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field to the email account that uses the BlackBerry Internet Service.
6. Perform any of the following actions: • To send read notification when a sender requests it, change the  Send Read Receipts field.
• To request delivery or read notification when you send email messages, change the  Confirm Delivery and Confirm Read  fields.
7. Press the  Menu key.
8. Click  Save.
View email messages in plain text format
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Change the  Enable HTML Email  field to No.User GuideMessages57 
						

							7. Press the Menu key.
8. Click  Save.
Stop loading pictures in HTML email messages
By default, your BlackBerry® device automatically downloads and displays inline pictures that are embedded in HTML email messages.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Change the  Download Images Automatically  field to No.
7. Press the  Menu key.
8. Click  Save.
To view pictures in an HTML email message, press the  Menu key. Click  Get Images .
Turn off the prompt that appears before downloading external pictures in HTML email messages
Some HTML email messages contain links to external pictures on the internet. By default, your BlackBerry® device prompts you before
downloading external pictures.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Change the  Confirm External Image Download  field to No.
7. Press the  Menu key.
8. Click  Save.
Hide filed email messages
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Hide Filed Messages  field to Yes.
6. Press the  Menu key.
7. Click  Save.
Receive only the first section of long email messages
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.User GuideMessages58