Brother 7840 W User Guide

							USER’S GUIDE
MFC-7320
MFC-7440N
MFC-7840W
 
Version A
UK/IRE/SAF 
						

							If you need to call Customer Service
Please complete the following information for future 
reference:
Model Number: MFC-7320, MFC-7440N and MFC-7840W 
(Circle your model number)
Serial Number:
1                                                                      
Date of Purchase:                                                                    
Place of Purchase:                                                                  
1The serial number is on the back of the unit. Retain 
this User’s Guide with your sales receipt as a 
permanent record of your purchase, in the event of 
theft, fire or warranty service.
Register your product on-line at
 
http://www.brother.com/registration/
 
By registering your product with  Brother, you will be recorded as the 
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the  purchase date of your product 
should you lose  your receipt; and
„ may support an insurance claim by you in the event of product loss 
covered by insurance. 
© 2008 Brother Industries, Ltd. 
						

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Approval Information and Compilation and 
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE 
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was 
originally purchased, and does not offer any warranty in the event that this product is used on 
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd. , this manual has been compiled and published, 
covering the latest product desc riptions and specifications.
The contents of this manual and the specifications  of this product are subject to change without 
notice.
Brother reserves the right to make changes witho ut notice in the specifications and materials 
contained herein and shall not be responsible for  any damages (including consequential) caused 
by reliance on the materials presented, including  but not limited to typographical and other errors 
relating to the publication. 
						

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EC Declaration of Conformity under the R & TTE 
Directive
  
						

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Table of Contents
Section I General
1 General information2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the do cumentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide  (MFC-7440N and MFC-7840W only)........... ....................................................... 2
Viewing documentation ........................ ........................................................... 3
Control panel overview .......................................................................................... 6
2 Loading paper and documents 9
Loading paper and print media .............................................................................. 9
Loading paper in the paper tray....................................................................... 9
Loading paper in the manual feed slot .......................................................... 10
Unprintable area ............................................................................................ 13
Acceptable paper and other print media .............................................................. 14 Recommended paper and print media .......................................................... 14
Type and size of paper .................................................................................. 15
Handling and using special paper ................................................................. 16
Loading documents .............. ............................................................................... 19
Using the automatic document feeder (ADF) ................................................ 19
Using the scanner glass ................................................................................ 20
3 General setup 21
Mode timer ........................................................................................................... 21
Paper settings ...................................................................................................... 21
Paper type ..................................................................................................... 21
Paper size...................................................................................................... 21
Volume settings ................................................................................................... 22 Ring volume................................................................................................... 22
Beeper volume .............................................................................................. 22
Speaker volume............................................................................................. 22
Automatic daylight savings time .............. ............................................................ 23
Ecology features .................................................................................................. 23 Toner Save .................................................................................................... 23
Sleep time...................................................................................................... 23
LCD contrast ........................................................................................................ 23
4 Security features 24
Security ................................................................................................................ 24
TX Lock (MFC-7320 and MFC-7440N only) .................................................. 24
Secure Function Lock (MFC-7840W only ) .................................................... 25
Setting lock .................................................................................................... 28
Restricting dialling................................................................................................ 29 
						

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Dial pad restriction ......................................................................................... 29
One Touch restriction .................................................................................... 29
Speed Dial restriction .................................................................................... 29
Section II Fax
5 Sending a fax32
How to fax ............................................................................................................ 32
Entering fax mode ......................................................................................... 32
Sending a fax from the ADF .................. ........................................................ 32
Sending a fax from the scanner glass ... ........................................................ 32
Cancelling a fax in progress .......................................................................... 33
Broadcasting ....................................................................................................... 33 Cancelling a broadcast in progress ............................................................... 33
Additional sending operations.............................................................................. 34 Sending faxes using multip le settings ........................................................... 34
Electronic cover page .................................................................................... 34
Contrast ......................................................................................................... 35
Changing fax resolution ................................................................................. 36
Dual access ................................................................................................... 36
Real time transmission .......................... ........................................................ 36
Overseas mode ............................................................................................. 37
Delayed fax.................................................................................................... 37
Delayed batch transmission .................. ........................................................ 37
Checking and cancelling waiting jobs .... ........................................................ 38
Sending a fax manually ................................................................................. 38
Out of memory message ............................................................................... 38
6 Receiving a fax 39
Receive modes .................................................................................................... 39
Choosing the receive mode ........................................................................... 39
Using receive modes ........................................................................................... 40 Fax Only ........................................................................................................ 40
Fax/Tel........................................................................................................... 40
Manual ........................................................................................................... 40
External TAD ................................................................................................. 40
Receive mode settings ........................................................................................ 41 Ring delay...................................................................................................... 41
F/T ring time (Fax/Tel mode only) ................................................................. 41
Fax Detect ..................................................................................................... 41
Setting the print density ................................................................................. 42
Additional receiving operations ............................................................................ 42 Printing a reduced incoming fax ............ ........................................................ 42
Setting the fax receive stamp ........................................................................ 42
Receiving faxes into memo ry ........................................................................ 43
Printing a fax from the memory ............. ........................................................ 43 
						

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7 Telephone and external devices44
Telephone line services ....................................................................................... 44
Caller ID......................................................................................................... 44
Setting the telephone line type ...................................................................... 45
BT call sign (U.K. only) .................................................................................. 46
Connecting an external TAD ............................................................................... 46 Connections................................................................................................... 46
Recording an outgoing message (OGM) .. ..................................................... 47
Multi-line connections (PBX) ......................................................................... 47
External and extension telephones...................................................................... 48 Operation from extension telephones............................................................ 48
For Fax/Tel mode only................................................................................... 48
Connecting an external or extension te lephone ............................................ 48
Using a non-Brother cordless external handset ............................................ 50
Using remote codes....................................................................................... 50
8 Dialling and storing numbers 51
How to dial ........................................................................................................... 51
Manual dialling............................................................................................... 51
One touch dialling .......................................................................................... 51
Speed dialling ................................................................................................ 51
Search ........................................................................................................... 51
Fax redial ....................................................................................................... 52
Storing numbers .................................................................................................. 52 Storing a pause ............................................................................................. 52
Storing one touch dial numbers ..................................................................... 52
Storing speed dial numbers ........................................................................... 53
Changing one touch and speed dial numbers ............................................... 53
Setting up groups for broadcasting....... ......................................................... 54
Combining quick dial numbers ................. ..................................................... 55
Tone or pulse................................................................................................. 55
9 Remote fax options  56
Fax forwarding ..................................................................................................... 56
Fax storage .......................................................................................................... 56
PC fax receive ..................................................................................................... 57
Changing remote fax options ............................................................................... 58
Turning off remote fax options .............. ......................................................... 58
Remote retrieval .................................................................................................. 59 Setting a remote access code ....................................................................... 59
Using your remote access  code .................................................................... 59
Retrieving fax messages ...................... ......................................................... 60
Changing the fax forwarding number ............................................................ 60
Remote fax commands ............................... ......................................................... 61
10 Polling 62
Polling receive ..................................................................................................... 62
Secure polling ................................................................................................ 62 
						

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Delayed polling .............................................................................................. 62
Sequential polling .......................................................................................... 63
Polled transmit  .................................................................................................... 63 Setup for polled transmit.. .............................................................................. 63
Setup for polled transmit with a secure  code ................................................. 64
11 Printing reports 65
Fax reports........................................................................................................... 65
Transmission verification report..................................................................... 65
Fax journal ..................................................................................................... 65
Reports ................................................................................................................ 66 How to print a report ...................................................................................... 66
Section III Copy
12 Making copies 68
How to copy ......................................................................................................... 68
Entering copy mode....................................................................................... 68
Making a single copy ..................................................................................... 68
Making multiple copies .................................................................................. 68
Stop copying .................................................................................................. 68
Copy options (temporary settings) ....................................................................... 69 Enlarging or reducing th e image copied ........................................................ 69
Using the Options key ................................................................................... 70
Improving copy quality ................................................................................... 71
Sorting copies using the ADF ........................................................................ 71
Adjusting contrast .......................................................................................... 72
Making N in 1 copies (page layout) .... ........................................................... 72
Out of memory message ..................................................................................... 73
Section IV Software
13 Software and Network (MFC -7440N and MFC-7840W only) 
features 76
How to read HTML User’s Guide ......................................................................... 76
For Windows®................................................................................................ 76
For Macintosh®.............................................................................................. 77
Section V Appendixes
A Safety and legal 80
Choosing a location ............................................................................................. 80
Important information ........................................................................................... 81 
						

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Safety precautions ......................................................................................... 81
IEC60825-1+A2:2001 Specification .............................................................. 84
Disconnect device ......................................................................................... 84
Wiring information (U.K. only)............... ......................................................... 84
LAN connection (MFC-7440N and MFC-7840W only) .................................. 85
Radio interference ......................................................................................... 85
EU Directive 2002/96/EC and EN50419........................................................ 85
International ENERGY STAR
® Compliance Statement ................................ 86
Important safety instructions.......................................................................... 86
Trademarks.......................................................................................................... 88
B Troubleshooting and routine maintenance 89
Troubleshooting ................................................................................................... 89
If you are having difficulty with your machine ................................................ 89
Improving the print qualit y ............................................................................. 96
Setting dial tone detection ........................................................................... 101
Telephone line interference ......................................................................... 102
Error and maintenance messages ..................................................................... 103 Transferring your faxes or Fax Journal report ............................................. 107
Document jams............................................................................................ 109
Paper jams .................................................................................................. 110
Routine maintenance ......................................................................................... 114 Cleaning the outside of the machine ........................................................... 114
Cleaning the scanner glass ......................................................................... 115
Cleaning the laser scanner window .......... ................................................... 116
Cleaning the corona wire ... .......................................................................... 118
Cleaning the drum unit ................................................................................ 120
Replacing the consumable items ....................................................................... 122 Replacing a toner cartridge ......................................................................... 122
Replacing the drum unit............................................................................... 125
Machine information ............. ............................................................................. 128
Checking the serial number ......................................................................... 128
Checking the page counters ........................................................................ 128
Checking the Drum life ................................................................................ 128
Packing and shipping the machine .................................................................... 129
C Menu and features 130
On-screen programming .................................................................................... 130
Menu table ................................................................................................... 130
Memory storage........................................................................................... 130
Menu keys ......................................................................................................... 130 How to access the menu mode ................ ................................................... 131
Menu table ......................................................................................................... 132
Entering text ...................................................................................................... 145
D Specifications 147
General .............................................................................................................. 147
Print media......................................................................................................... 149
Fax ..................................................................................................................... 150 
						

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Copy .................................................................................................................. 152
Scan................................................................................................................... 153
Print ................................................................................................................... 154
Interfaces ........................................................................................................... 154
Computer requirements ..................................................................................... 155
Consumable items ............................................................................................. 157
Ethernet wired network (MFC-7440N and MFC-7840W)................................... 158
Ethernet wireless network (MFC-7840W only) .................................................. 159 Authentication and encryption for wirele ss users only ................................. 160
Wi-Fi Alliance certification ........................................................................... 161
Wireless one-push configuration ................................................................. 162
E Glossary 163
F Index167