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Brother Ppf 2900 Plain Paper Fax Manual

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    							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 13
    DIFFICULTYSUGGESTIONS
    Print Quality Difficulties (
    CONTINUED)
    The whole page is 
    printed black.
    Black PageWipe the electric terminals referring to page 13-17. 
    Also, do not use heat-sensitive paper as it will 
    cause this problem. After cleaning, if the printed 
    pages are still black and the LCD shows CHANGE 
    DRUM SOON, replace the drum unit with a new 
    one.
    Nothing is printed on 
    the page.
    White pageMake sure that the toner cartridge is not empty. 
    Wipe the electric terminals. (See 
    Routine 
    Maintenance, page 13-16, Cleaning the Printer, page 
    13-17 and Cleaning the Drum Unit, page 13-18.) 
    Make sure that a torn piece of paper does not 
    remain on the scanner window.
    Printed pages are 
    marked at regular 
    intervals.
    Example of Regular 
    MarksMarks may disappear by themselves. Try copying 
    multiple pages to clear this problem. Marks may 
    occur if the FAX/MFC has not been used for a long 
    time. A possible cause is that the surface of the drum 
    is scratched. You must then replace the drum unit 
    with a new one.  If the marks do not disappear, it may 
    be that the drum was marked or damaged by 
    excessive exposure to light. In this case, replace the 
    drum unit with a new one.
    Printed pages are 
    blurred at the center or 
    at either edge.
    Blurred Page
    Certain environmental conditions such as humidity, 
    high temperatures, etc. may cause this condition to 
    occur.  Make sure the 
    FAX/MFC is placed on a flat, 
    horizontal surface.  Remove the drum unit with the 
    toner cartridge installed. Try rocking them from side 
    to side.  You may clear a blurred page by wiping the 
    scanner windows with a clean soft cloth. (See 
    Routine Maintenance, page 13-16, Cleaning the 
    Printer, page 13-17 and Cleaning the Drum Unit, page 13-18.)  If a blurred page occurs after cleaning 
    and the LCD shows CHANGE DRUM SOON, 
    replace the drum unit with a new one.
    Ghost images appear on 
    the printed page.
    Ghost ImagesAdjust the print conditions by setting the Print 
    Density function, page 5-4.  Make sure you use 
    paper that meets the specifications. Rough surfaces 
    or thick media can cause a ghost image.
    NoteThe drum unit is a consumable item and it is necessary to replace it periodically. 
    						
    							13 - 14   TROUBLESHOOTING AND ROUTINE MAINTENANCE
    Packing and Shipping the FAX/MFC
    Whenever you transport the FAX/MFC, use the packing materials that came 
    with your machine.  Follow the steps below to pack the FAX/MFC or it may be 
    damaged, which will void the FAX/MFC’s warranty.
    1Close the paper 
    tray and the 
    extension.
    2Remove the line 
    cord and unplug 
    the FAX/MFC 
    from the AC 
    outlet.
    3Open the top 
    cover.
    4Hold the drum 
    unit assembly 
    by its handles 
    and remove it.
    Caution
    Remove the drum unit and 
    toner cartridge assembly. 
    Leave the toner cartridge 
    installed in the drum unit. 
    5Place the drum unit and toner 
    cartridge assembly into the 
    plastic bag and seal the bag 
    completely. 
    6Close the top cover. Remove 
    the  document and paper 
    supports and the handset, curl 
    cord and pack them.
    Top Cover
    Drum Unit
    Plastic
    Bag
    Drum
    Unit
    Toner
    Cartridge 
    						
    							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 15
    7Wrap the FAX/MFC in the plastic 
    bag and place it in the original 
    carton with the original packing 
    material.
    8Pack the drum unit, toner cartridge assembly and printed materials  into the 
    original carton as shown below:
    9Close the carton and tape it shut.
    NoteIf you are returning the FAX/MFC to Brother as part of the Exchange Service, 
    pack only the FAX/MFC. Keep all separate parts to use with your “Exchange” 
    machine.
    (FAX-3800 Only) 
    						
    							13 - 16   TROUBLESHOOTING AND ROUTINE MAINTENANCE
    Routine Maintenance
    You can keep your FAX/MFC in optimum condition by cleaning it on a regular 
    basis. It is a good idea to clean the drum unit during this routine. Avoid using 
    thinners or other organic solvents to clean the FAX/MFC and do not use water.
    Cleaning the Document Scanner 
    1Unplug the telephone line, and then unplug the power cord.
    When you reconnect these lines later, connect the power cord before you 
    connect the telephone line. 
    2Open the document tray, and then the Control Panel.
    3Wipe dirt off the FAX/MFC using a slightly damp clean cloth. 
    4Clean the white bar and the glass cover. 
    Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and 
    carefully remove dirt from the glass cover and the white bar of the scanner. 
     
    Control Panel
    Left the Control
    Panel Cover
    White Bar
    Glass Cover 
    						
    							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 17
    Cleaning the Printer
    Caution
    Do not use isopropyl alcohol to remove dirt from the control panel.  It may cause 
    a crack on the panel.
    Do not use isopropyl alcohol to clean the scanner window or the toner sensor.
    Do not touch the scanner window with your finger.
    Handle the drum unit carefully because it contains toner.  If toner scatters and 
    your hands or clothes get dirty, immediately wipe or wash it off with cold water.
    1Open the top cover.
    2Remove the drum unit assembly.
    WARNING
    Just after you have used the FAX/MFC, some internal parts of the machine are 
    extremely HOT!  When you open the top cover of the FAX/MFC, never touch 
    the shaded parts as shown in the diagram below.
    3Wipe the electric terminals with isopropyl alcohol on a cotton swab. 
    4Wipe the gears with a clean dry cloth.
    5Gently wipe the scanner window and the toner sensor with a clean soft dry cloth.  
    Do NOT use isopropyl alcohol to clean the scanner window or the toner sensor.
    GearsToner Sensor
    Electrical
    Terminal
    Scanner Window
    HOT !
    Inside the Machine 
    						
    							13 - 18   TROUBLESHOOTING AND ROUTINE MAINTENANCE
    Cleaning the Drum Unit
    We recommend you place the drum unit on a drop cloth or large piece of 
    disposable paper to avoid spilling and scattering toner.
    1Carefully turn the drum 
    unit upside down.
    2Clean the primary corona 
    wire inside the drum unit 
    by gently sliding the tab 
    from right to left several 
    times.
    3Return the tab to the Home 
    position (  ) before 
    reinstalling the drum unit.
    Caution
    If you do not position the tab at the Home position  (  ), printed pages may 
    have vertical stripes.
    4Re-install the drum unit into the FAX/MFC.
    (See 
    Replacing the Drum Unit, page 13-23.)
    5Close the top cover.
    6Plug in the power cord.
    Ta b Corona
    WireHome
    Position
    (
    ) 
    						
    							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 19
    Replacing the Toner Cartridge
    The FAX/MFC can print approximately 2,200 pages with one toner cartridge.  
    When the toner cartridge is running low, the LCD shows TONER LOW. The 
    MFC is supplied with a starter toner cartridge that must be replaced after 1,000 
    pages. Actual page count will vary depending on your average document type 
    (i.e. standard letter, detailed graphics).
    It is a good idea to keep a new toner cartridge ready for use when you see the 
    TONER LOW warning.
    Discard the used toner cartridge according to local regulations.  If you are not 
    sure of them, call your local Sanitation Department.  Be sure to seal the toner 
    cartridge tightly so toner powder does not spill out of the cartridge.  When 
    discarding used toner cartridges, keep them separate from domestic garbage.  
    WARNING
    Just after you have used the FAX/MFC, some internal parts of the FAX/MFC 
    will be extremely HOT!  So, never touch the shaded parts shown in the 
    illustration.
    NoteWe recommend that you clean the FAX/MFC when you replace the toner 
    cartridge.
    HOT !
    Inside the Machine 
    						
    							13 - 20   TROUBLESHOOTING AND ROUTINE MAINTENANCE
    1Open the top cover.  
    Make sure the top 
    cover is completely 
    open. 
    2Remove the drum 
    unit by holding each 
    side of the drum by 
    its handles and 
    gently lift the drum 
    forward toward you.
    3Gently turn the 
    lever on the toner 
    cartridge 
    counterclockwise 
    until it stops. 
    The toner 
    cartridge cannot 
    be removed 
    unless the shutter 
    is closed by 
    turning the lever 
    completely to the 
    front.
    4Remove the used toner cartridge 
    from the drum unit by gently 
    pulling it out.
    NotePlace the drum unit 
    on a drop cloth or 
    large piece of 
    disposable paper to 
    avoid spilling and 
    scattering the toner.
    Top Cover
    Drum Unit
    Drum
    Unit
    Toner
    Cartridge 
    						
    							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 21
    5Unpack the new toner cartridge.  
    Place the used toner cartridge 
    into the aluminum bag and 
    discard it according to local 
    regulations.
    Caution
    Wait to unpack the new toner cartridge until immediately before you install it in 
    the MFC. If a toner cartridge is left unpacked for a long period of time, the toner 
    life is shortened.
    You can use only a genuine Brother toner cartridge (TN-250 series), which is 
    specially formulated to ensure top print quality. Using another brand of toner 
    cartridge may void your machine’s warranty. Warranty coverage does not apply 
    to problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 
    3rd party Drum unit.
    6Gently rock the new toner cartridge from side to side five or six times and then 
    remove the protective seal.
    NoteHandle the used toner cartridge carefully.  If toner scatters on your hands or 
    clothes, immediately wipe it off or wash it with cold water.
    Aluminum
    Bag
    New Toner
    Cartridge
    Used Toner
    Cartridge
     New Toner
    Cartridge 
    						
    							13 - 22   TROUBLESHOOTING AND ROUTINE MAINTENANCE
    7Slide the new toner 
    cartridge into the opening 
    on the right side of the 
    drum unit. 
    To ensure that the toner 
    cartridge and the drum 
    unit fit together correctly, 
    make sure that the toner 
    cartridge guide arrow is 
    exactly aligned with the 
    guide arrow on the drum 
    unit.
    8Gently turn the lever on 
    the toner cartridge 
    clockwise until it stops.
    9Reinstall the 
    drum unit into the 
    machine and 
    close the top 
    cover.
    New Toner
    Cartridge
    Drum
    Unit
    Top Cover
    Drum Unit 
    						
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