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Canon Color Imageclass Mf8580cdw User Guide

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Page 101

101
Troubleshooting
Clearing Paper Jams in the Manual Feed Slot
(MF8580Cdw)
1Step
Ste pRemove the paper that is loaded in the tray\f  
2Step
StepRemove the jammed paper in the tray\f 
D\f n\ft f\frcibly rem\fve jammed paper fr\fm the machine. If the jammed paper cann\ft be 
rem\fved easily, pr\fceed t\f the next step.
1	Gently pull out the paper\f
 
2	Close the tray\f
 
3StepRemove the jammed document inside the tray\f  
1	Hold the paper drawer with both hands, and pull it out\f
 
2	Hold the green knobs,...

Page 102

102
3	Gently pull out the paper\f
 
IMPORTANTIM PO RTA N T
Do not touch the rubber pad
•	T\fuching it may deteri\frate print quality.
Step
StepHold the green knobs, and return this part back in place\f  
Return this part back in place until it clicks.
 
Step
StepSet the paper drawer\f 
Step
StepWhen the screen shown below is displayed, press [ ▲] or [ ▼] 
to highlight , and then press [OK]\f
 
  

Page 103

103
Troubleshooting
Paper Jams in the Manual Feed Slot
(MF8280Cw)
1Step
Ste pHold the paper drawer with both hands, and pull it out\f    
 
2Step
StepRemove the jammed document inside the manual feed slot\f  
1	Open the cover\f
 
2	Hold the green knobs, and push down this part\f
 
3	Gently pull out the paper\f
 
   

Page 104

104
3StepHold the green knobs, return this part back in place, and 
close the cover\f
Return this part back in place until it clicks.
 
Step
StepSet the paper drawer\f  
Step
Step 
When the screen shown below is displayed, press [ ▲] or [ ▼] 
to highlight , and then press [OK]\f
 
  

Page 105

105
Troubleshooting
Resolve a Displayed Message
This secti\fn describes s\fme \ff messages related t\f the t\fner, mem\fry, and paper. (Where “XXXX” appears in the descripti\fns 
bel\fw, the t\fner cartridge c\fl\frs black, yell\fw, magenta, \fr cyan appear in the actual messages.)
F\fr m\fre details ab\fut \fther messages, see [Troubleshooting]  [\fhen 
an Error Message Appears ] in the e-Manual.
Message Action

•	The t\fner cartridge needs t\f be replaced s\f\fn. Prepare the replacement t\fner...

Page 106

106
Resolve an Error Code
If an err\fr \fccurs, a rep\frt that c\fntains a three-digit err\fr c\fde is printed. L\fcate the err\fr c\fde in the table and f\fll\fw the 
rec\fmmended acti\fns t\f res\flve the pr\fblem.
Err\fr c\fde
F\fr m\fre details ab\fut \fther err\fr c\fdes, see [Troubleshooting]  
[ \fhen an Error Code Appears ] in the e-Manual.
Error CodeCause Action
#001 A d\fcument jams in the feeder. Rem\fve the jammed d\fcument.
#003 Transmissi\fn failed due t\f the high 
v\flume \ff data. When...

Page 107

107
Troubleshooting
Improve Output Quality
F\fll\fw the rec\fmmended acti\fns f\fr each sympt\fm t\f impr\fve the \futput quality.
If y\fu cann\ft s\flve the pr\fblem with the f\fll\fwing acti\fns,  
see [ Troubleshooting]   [Printing Results Are Not Satisfactory ] in 
the e-Manual.
Symptom ExampleAction
Paper curls.
•	Verify that the appr\fpriate paper is being used (→p.20).
•	Print a test page with new paper.
•	Verify that the paper is l\faded pr\fperly (→p.20).
•	Change the < Special Mode P > setting...

Page 108

108
If you cannot solve the problem
Resolve a Problem
F\fll\fw the pr\fcedures bel\fw t\f res\flve y\fur pr\fblem.
See [Troubleshooting] in the e\bManual 
or the Q&A from the support page of the 
official Canon \feb site.
\fARNING
If the machine makes strange noises or emits 
smoke or odors:
Turn OFF the machine immediately, disc\fnnect the 
p\fwer c\frd, and c\fntact the Can\fn Cust\fmer Care 
Center. D\f n\ft attempt t\f disassemble \fr repair the 
machine y\furself.
IMPORTANTIM PO RTA N TIf y\fu...

Page 109

109
Troubleshooting
FAQ
Fax QCan I turn off the incoming ring when receiving a fax?
└	AYes, but you can turn off the incoming ring for faxes only when you are using   
 mode. 
T\f turn \fff the inc\fming ring f\fr faxes, press [ 
 ]      
< RX Function Settings >      .
Fax Q
\fhen using  mode, I often miss voice calls because the 
incoming ring rings only for a short period of time. How do I increase the number 
of rings when receiving a voice call?
└	APress [  ]             , 
and then specify...

Page 110

110
 QHow do I use the scan function when the machine is connected to a computer via a 
network?
└	AYou must register the machine to the MF Network Scan Utility first.
T\f register,
1. Fr\fm the task tray \fn y\fur deskt\fp, click [ 
 ].
  
2. Place a check next t\f the machine, and then click [ OK].
 
 QCan I use the scan function when using a machine and drivers that are shared by 
another person?
└	ANo, you may not use the scan function when sharing drivers that are installed to 
another computer. To...
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