Canon network camera VBH43 User Manual
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Camera Maintenance
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You can use backup files created with this tool to restore camera setting values. You can restore camera settings to the
point in time a backup was made, or migrate settings to other cameras.
A message appears to disp lay precautions on restoring the setting values.
The [Restore Settings] dialog box appears.
Click [Browse] and specify the save location and file name for the backup file in t he dialog box that appears.
Note
You can copy and paste the path of the [File Name]. Copy...](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-60.png "Page 61
Camera Maintenance
5
61
You can use backup files created with this tool to restore camera setting values. You can restore camera settings to the
point in time a backup was made, or migrate settings to other cameras.
A message appears to disp lay precautions on restoring the setting values.
The [Restore Settings] dialog box appears.
Click [Browse] and specify the save location and file name for the backup file in t he dialog box that appears.
Note
You can copy and paste the path of the [File Name]. Copy...")
Camera Maintenance 5 61 You can use backup files created with this tool to restore camera setting values. You can restore camera settings to the point in time a backup was made, or migrate settings to other cameras. A message appears to disp lay precautions on restoring the setting values. The [Restore Settings] dialog box appears. Click [Browse] and specify the save location and file name for the backup file in t he dialog box that appears. Note You can copy and paste the path of the [File Name]. Copy...
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[Admin Account] cannot be set for some camera models.
[Restore all information.] cannot be set for some camera models.
Note
[Encryption Password] can be entered when backing up/restoring for some camera models. Only alphanumeric characters,
symbols, and spaces can be used for a password.
The password set here will be required to restore data using the encrypted backup data.
A confirmation message for restoring the setting values appears.
Restoring of the camera setting values begins.
A progress bar...](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-61.png "Page 62
62
[Admin Account] cannot be set for some camera models.
[Restore all information.] cannot be set for some camera models.
Note
[Encryption Password] can be entered when backing up/restoring for some camera models. Only alphanumeric characters,
symbols, and spaces can be used for a password.
The password set here will be required to restore data using the encrypted backup data.
A confirmation message for restoring the setting values appears.
Restoring of the camera setting values begins.
A progress bar...")
62 [Admin Account] cannot be set for some camera models. [Restore all information.] cannot be set for some camera models. Note [Encryption Password] can be entered when backing up/restoring for some camera models. Only alphanumeric characters, symbols, and spaces can be used for a password. The password set here will be required to restore data using the encrypted backup data. A confirmation message for restoring the setting values appears. Restoring of the camera setting values begins. A progress bar...
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Camera Maintenance
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You can mount and unmount memory cards inserted in cameras, and acquire information from the memory cards. You can
also unmount memory cards in multiple cameras at the same time when, for example, turning the power of the cameras off
or removing the memory cards.
The [Memory Card Operations] dialog box appears.
Click one of the following buttons to perform an operat ion. The operation being performed is displayed in the
[Message] field. If you are performing an operation, and...](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-62.png "Page 63
Camera Maintenance
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You can mount and unmount memory cards inserted in cameras, and acquire information from the memory cards. You can
also unmount memory cards in multiple cameras at the same time when, for example, turning the power of the cameras off
or removing the memory cards.
The [Memory Card Operations] dialog box appears.
Click one of the following buttons to perform an operat ion. The operation being performed is displayed in the
[Message] field. If you are performing an operation, and...")
Camera Maintenance 5 63 You can mount and unmount memory cards inserted in cameras, and acquire information from the memory cards. You can also unmount memory cards in multiple cameras at the same time when, for example, turning the power of the cameras off or removing the memory cards. The [Memory Card Operations] dialog box appears. Click one of the following buttons to perform an operat ion. The operation being performed is displayed in the [Message] field. If you are performing an operation, and...
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You can batch restart multiple cameras.A dialog box appears for confirming whet her to restart the selected cameras.
The cameras restart.
Note
Even after a camera is restarted, [Connection Status] may still not change to [Connectable]. Click (Update Camera
Information) to update camera information.
Restarting the Camera 1
In the camera list, select the cameras to restart.
2Select [Maintenance] > [Restart Camera].
3Click [Yes].](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-63.png "Page 64
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You can batch restart multiple cameras.A dialog box appears for confirming whet her to restart the selected cameras.
The cameras restart.
Note
Even after a camera is restarted, [Connection Status] may still not change to [Connectable]. Click (Update Camera
Information) to update camera information.
Restarting the Camera 1
In the camera list, select the cameras to restart.
2Select [Maintenance] > [Restart Camera].
3Click [Yes].")
64 You can batch restart multiple cameras.A dialog box appears for confirming whet her to restart the selected cameras. The cameras restart. Note Even after a camera is restarted, [Connection Status] may still not change to [Connectable]. Click (Update Camera Information) to update camera information. Restarting the Camera 1 In the camera list, select the cameras to restart. 2Select [Maintenance] > [Restart Camera]. 3Click [Yes].
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Camera Maintenance
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You can batch restore default settings to multiple cameras.
[Initial Settings (exclud ing Network Settings)]
All user settings except the following items will be er ased and restored to the factory default settings.
Administrator account
Network settings
Time zone
Certificate
Secret key
[Initial Settings (including Network Settings)]
Initialize data including the above settings.
Connection to camera is disabled because the administra tor account is initialized as well. Use...](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-64.png "Page 65
Camera Maintenance
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You can batch restore default settings to multiple cameras.
[Initial Settings (exclud ing Network Settings)]
All user settings except the following items will be er ased and restored to the factory default settings.
Administrator account
Network settings
Time zone
Certificate
Secret key
[Initial Settings (including Network Settings)]
Initialize data including the above settings.
Connection to camera is disabled because the administra tor account is initialized as well. Use...")
Camera Maintenance 5 65 You can batch restore default settings to multiple cameras. [Initial Settings (exclud ing Network Settings)] All user settings except the following items will be er ased and restored to the factory default settings. Administrator account Network settings Time zone Certificate Secret key [Initial Settings (including Network Settings)] Initialize data including the above settings. Connection to camera is disabled because the administra tor account is initialized as well. Use...
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The operation logs recorded in a camera unit or memory card can be downloaded and saved as a text file.
The [Browse For Folder] dialog box is displayed.
The message [The log file has been save d. Open the folder?] is displayed.
The following sub folder is created in the destination folder you selected.
log\YYYYMMDDHHMMSS
The downloaded file is saved with the following file name.
MAC address (XX-XX-XX-XX-XX-X X)_category_serial number.txt
Category
B:Camera Internal Memory
C:Memory Card
Note
The memory...](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-65.png "Page 66
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The operation logs recorded in a camera unit or memory card can be downloaded and saved as a text file.
The [Browse For Folder] dialog box is displayed.
The message [The log file has been save d. Open the folder?] is displayed.
The following sub folder is created in the destination folder you selected.
log\YYYYMMDDHHMMSS
The downloaded file is saved with the following file name.
MAC address (XX-XX-XX-XX-XX-X X)_category_serial number.txt
Category
B:Camera Internal Memory
C:Memory Card
Note
The memory...")
66 The operation logs recorded in a camera unit or memory card can be downloaded and saved as a text file. The [Browse For Folder] dialog box is displayed. The message [The log file has been save d. Open the folder?] is displayed. The following sub folder is created in the destination folder you selected. log\YYYYMMDDHHMMSS The downloaded file is saved with the following file name. MAC address (XX-XX-XX-XX-XX-X X)_category_serial number.txt Category B:Camera Internal Memory C:Memory Card Note The memory...
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Chapter Troubleshooting This chapter covers message lists and troubleshooting.
Page 68
68 Three types of messages are displayed in this tool. Information messages (information display level messages) Warning messages (messages urging caution) Error messages (message indicating errors) When warning messages and error messages appear, take the corresponding measures as described in the following tables. Warning Messages Lists of Messages MessageDescription The specified backup file is invalid or broken. This message is displayed in the following cases. Specify a correct backup file....
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Troubleshooting 6 69 Install the firmware to the camera as directed in the entered camera information. Be sure to check the details of the camera information before installation. This tool overwrites the Flas h ROM. If the upgrade completes unsuccessfully, the camera may not operate properly. Take particular care when you proceed with the upgrade process. Do not unplug the LAN cable or turn off the camera during installation. All settings of the cameras for wh ich you ticked “Revert to Initial...
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The specified path is
unavailable.[Enable camera specification file] has been selected in the
[Environmental Settings] and an invalid drive or folder was
specified as the camera specification file’s save location. Please
re-specify the camera specifi
cation file save location.
Unable to write to the specified folder: . [Enable camera specification file] was selected in the
[Environmental Settings], however an invalid folder was specified
as the camera specification file’s save location....](http://img.usermanuals.tech/thumb/14/1378/w300_network-camera-vbh43-1478295841_d-69.png "Page 70
70
The specified path is
unavailable.[Enable camera specification file] has been selected in the
[Environmental Settings] and an invalid drive or folder was
specified as the camera specification file’s save location. Please
re-specify the camera specifi
cation file save location.
Unable to write to the specified folder: . [Enable camera specification file] was selected in the
[Environmental Settings], however an invalid folder was specified
as the camera specification file’s save location....")
70 The specified path is unavailable.[Enable camera specification file] has been selected in the [Environmental Settings] and an invalid drive or folder was specified as the camera specification file’s save location. Please re-specify the camera specifi cation file save location. Unable to write to the specified folder: . [Enable camera specification file] was selected in the [Environmental Settings], however an invalid folder was specified as the camera specification file’s save location....