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Canon network camera VBR13 User Manual

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    Table of Contents
    Introduction...................................................................................................................... 2
    Precautions for Use (Disclaimer) ............................................................................................ 2
    License Agreement for Included Software .................................................................... ......... 3
    Trademarks ..................................................................................................................... ........ 3
    Open Source Software ........................................................................................................... .3
    Security Export Control ... ........................................................ ................................................ 4
    User Manuals................................................................................................................... 5
    Types of User Manuals .......................................................................................................... .5
    How to Use This Operation Guide .......................................................................................... 5
    Symbols Indicating Camera Models ...................... ................................................................. 6
    Safety Precautions ........................................................................................................... 7
    Precautions ............................................................................................................................. 8
    Cleaning the Camera ............................................................................................................ 10
    Camera Disposal ................................................................................................................ .. 10
    Chapter 1 Before Use
    Functions of the Network Camera ................................................................................. 20
    Camera Software ........................................................................................................... 21
    Camera Operations and Settings ......................................................................................... 21
    Software Included on the Setup CD-ROM ............................................................................ 21
    Additional Software/Licenses (Sold Separately) .... ............................................................... 22
    Operating Environment.................................................................................................. 24
    The Viewer and Setting Page................................................................................................ 24
    Verified Mobile Devices (Setting Page, Viewer)
    – As of February 2016 ..... ........................................................ ......................................... 25
    Steps for Setting Up the Camera................................................................................... 26
    Step 1 Preparing to Install the camera ................................................................................. 26
    Step 2 Checking the Camera Connection ............. ............................................................... 26
    Step 3 Installing the Camera................................................................................................. 26
    Step 4 Setting the Camera Angle ......................................................................................... 26
    Step 5 Using the Camera Viewers ...................... .................................................................. 27
    Step 6 Adjusting Advanced Settings According to  its Use .................................................. 27
    Troubleshooting .................................................................................................................... 27
    Chapter 2 Camera Setup
    Installing Software ......................................................................................................... 30
    Necessary Software ............................................................................................................. .30
    Software Installation .......................................................................................................... .... 30
    Checking/Configuring Security Settings........................................................................ 33
    Checking Firewall Settings.................................................................................................... 3 3
    Adding the Camera IP Address as a Trusted Site ................................................................ 34
    Settings When Using Windows Server................... ............................................................... 35
    Configuring Initial Camera Settings ............................................................................... 38
    Launching the Camera Management Tool .................................................................... ....... 38 
    						
    							12
    Searching for Cameras ......................................................................................................... 38
    Setting up Networks ............................................................................................................ .. 40
    Adding the Camera’s IP Address  to Trusted Sites ............................................................... 41
    Checking the Video............................................................................................................. .. 41
    Accessing the Camera from Web Browser........................................................................... 42
    Chapter 3 Setting the Camera Angle
    Flow for the Setting of the Camera Angle ...................................................................... 46
    Step 1 Configuring the Camera Before Setting  the Camera Angle ...................................... 46
    Step 2 Setting the Camera Angle and Focus ....................................................................... 46
    Setting the Camera Angle ............................................................................................. 47
    Camera Angle Screen Composition ...................... ............................................................... 47
    Setting the Camera Angle and Zo om ................................................................................... 48
    Setting the Focus .............................................................................................................. .... 49
    Chapter 4 Camera Viewer
    Viewing Video with the Camera Viewer ......................................................................... 52
    Launching the Camera Viewer.............................................................................................. 52
    Switching to the Administrator or an Authorized  User .......................................................... 54
    Camera Viewer Screen ......................................................................................................... 57
    Checking Information ........................................................................................................... .62
    Changing the Reception Video Size and View Screen Size.......................................... 63
    Changing the Reception Video Size/Format and Display Screen Size ................................ 63
    Displaying in Full Screen Mode .... ...................................................................... .................. 64
    Operating the Camera ................................................................................................... 67
    Obtaining Camera Control Privilege s ................................................................................... 67
    Using Pan/Tilt/Zoom ............................................................................................................ .. 68
    Adjusting Video ................................................................................................................ ..... 72
    Using Backlight Compensation ............................................................................................ 73
    Using Presets or the Home Position ..................................................................................... 74
    Viewer PTZ and Digital PTZ ........................................................................................... 75
    Magnifying and Display Part of  Video (Viewer PTZ) ............................................................. 75
    Cropping and Displaying Part of  an Image (Digital PTZ) ..................................................... 76
    Saving Snapshots .......................................................................................................... 79
    Recording Video to a Memory Card .............................................................................. 80
    Recording Videos Manually .................................................................................................. 80
    Confirming Recorded Video ................................................................................................. 81
    Receiving/Transmitting Audio........................................................................................ 82
    Receiving Audio ................................................................................................................ .... 82
    Transmitting Audio ............................................................................................................. ... 82
    Checking the Status of Event Detection ........................................................................ 84
    Operating External Device Output........................................................................................ 84
    Checking the Status of Event Detection ............. .................................................................. 84
    Chapter 5 Setting Page
    How to Use The Setting Page........................................................................................ 88
    Accessing the Setting Page.................................................................................................. 88 
    						
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    Common Setting Page Operations ....................................................................................... 89
    Operating the Video Display Area ........................................................................................ 90
    About Each Setting Page ...................................................................................................... 92
    Video Output ................................................................................................................... ...... 95
    [Basic] > [Network]
    Configuring Network Settings .................................................................................. 96
    LAN ....................................................................................................................................... 96
    IPv4 ....................................................................................................................................... 96
    IPv6 ....................................................................................................................................... 97
    DNS ....................................................................................................................................... 98
    mDNS .................................................................................................................................... 99
    [Basic] > [User Management]Configuring Accounts and Privileges..................................................................... 100
    Administrator Account ........................................................................................................ 10 0
    Authorized User Account .................................................................................................... 100
    User Authority ................................................................................................................. .... 101
    [Basic] > [Date and Time]
    Setting the Date/Time ............................................................................................. 102
    Current Date and Time........................................................................................................ 10 2
    Setting ........................................................................................................................ ......... 102
    [Basic] > [Video]
    Setting Video Size and Quality ............................................................................... 104
    All Videos ............................................................................................................................ 104
    JPEG ........................................................................................................................... ........ 105
    H.264(1) ....................................................................................................................... ....... 105
    H.264(2) ....................................................................................................................... ....... 106
    [Basic] > [Viewer]
    Configuring the Viewer ........................................................................................... 107
    General ............. .................................................................................................. ................ 107
    Viewer Settings ................................................................................................................ ... 107
    [Camera] > [Camera]
    Setting General Camera Controls .......................................................................... 108
    Camera Name .................................................................................................................... .108
    Camera Control ................................................................................................................. .. 108
    Day/Night (When Auto Is Set) ....... ...................................................................... ................ 110
    Installation Conditions ........................................................................................................ .111
    Camera Position Control ..................................................................................................... 111
    External Input Device 1, 2 ................................................................................................... 11 1
    External Output Device 1, 2 ................................................................................................ 111
    [Camera] > [Initial Setting] Setting Initial Video Settings................................................................................... 112
    Camera Position ................................................................................................................ .. 112
    Camera Settings ................................................................................................................ .113
    [Camera] > [Day/Night Mode Focus]
    Day/Night Mode Focus .......................................................................................... 120
    Day/Night Mode Focus ....................................................................................................... 120
    Camera Control ................................................................................................................. .. 121 
    						
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    [Camera] > [Panorama]Creating a Panorama Image .................................................................................. 123
    Creating a Panorama Image ............................................................................................... 123
    Saving the Panorama Image as an Image File/O pening the Image File ............................ 125
    Capture Settings ............................................................................................................... .. 126
    [Camera] > [Restrict View]
    Setting View Restriction.......................................................................................... 127
    Configuring View Restrictions ............................. ................................................................ 128
    [Camera] > [Preset]
    Registering Presets ................................................................................................ 131
    Registering a Preset........................................................................................................... .131
    [Camera] > [Preset Tour]
    Setting the Preset Tour Route ................................................................................ 134
    Screen Composition............................................................................................................ 1 34
    Tour Route Settings............................................................................................................ .136
    [Video and Audio] > [ADSR]
    Reducing Data Size by Lowering Video Quality in Specific Areas ........................ 139
    Specified Area ................................................................................................................. ... 139
    ADSR........................................................................................................................... ........ 140
    [Video and Audio] > [On-screen display]
    Displaying Date, Time and Text on the Viewer ...................................................... 141
    On-Screen Display .............................................................................................................. 141
    [Video and Audio] > [Privacy Mask]
    Setting Privacy Mask .............................................................................................. 143
    Registering Privacy Masks.................................................................................................. 143
    Changing/Deleting a Privacy Mask. .................................................................................... 145
    [Video and Audio] > [Audio]
    Setting Audio Input/Output..................................................................................... 147
    General Sound ............. ........................................................ ............................................... 147
    Sound Clip Upload 1 to 3........... .................................................................................... ..... 148
    [Server] > [Server]
    HTTP, SNMP and FTP Server Settings ................................................................... 149
    HTTP Server .................................................................................................................... .... 149
    SNMP Server .................................................................................................................... ... 149
    SNMP v1 and v2c Server .............. ...................................................................................... 150
    SNMP v3 Server ................................................................................................................. .150
    FTP Server..................................................................................................................... ...... 150
    WS-Security.................................................................................................................... ..... 151
    [Server] > [Video Server]
    Video Transmission Settings .................................................................................. 152
    Video Server................................................................................................................... ..... 152
    [Server] > [Audio Server]
    Audio Transmission/Reception Settings ................................................................ 153
    Audio Server ................................................................................................................... .... 153
    [Server] > [RTP Server]
    RTP Settings ........................................................................................................... 154 
    						
    							15
    RTP Server .......................................................................................................................... 154
    Audio Multicast ................................................................................................................ ... 154
    RTP Streaming 1 to 5 .......................................................................................................... 1 55
    [Video Record] > [Upload]
    HTTP and FTP Upload Settings ............................................................................. 156
    Video Record Setting .......................................................................................................... 1 56
    General Upload.................................................................... ............................................... 156
    HTTP Upload.................................................................................................................... ... 157
    FTP Upload ..................................................................................................................... .... 158
    [Video Record] > [E-mail Notification]
    Setting E-mail Notification ...................................................................................... 160
    E-mail Notification ............................................................................................................ ... 160
    [Event] > [External Device]
    External Device Input Triggered Operation Settings ............................................. 161
    External Device Output 1, 2 ................................................................................................ 161
    External Device Input .................................... ...................................................................... 162
    External Device Input 1, 2 ....... ............................................................................................ 16 2
    [Event] > [Audio Detection]
    Abnormal Audio Input Triggered Operation Settings ............................................ 164
    Volume Detection ............................................................................................................... .164
    Scream Detection ............................................................................................................... 165
    [Event] > [Timer]
    Timer Triggered Operation Settings....................................................................... 167
    Timer 1 to 4 ................................................................................................................... ...... 167
    [Event] > [Intelligent Function]
    - Overview - ............................................................................................................ 169
    Intelligent Function ........................................................................................................... ... 169
    Notes on Intelligent Function Settings and Operatio ns ...................................................... 172
    Registering Presets ............................................................................................................ .173
    Selecting the Intelligent Function Operation Mode... .......................................................... 173
    [Event] > [Intelligent Function]
     - Video Detection - ................................................................................................ 175
    Steps for Configuring Video Detection .................. ............................................................. 175
    Configuring Detection Criteria ([Detection Criter ia] Tab) ................................................... 179
    Configuring Operations for “Detected” ([Event] Ta b) ......................................................... 189
    Checking Event Status ........................................................................................................ 18 9
    Displaying Settings for Detection Areas/Detect ion Lines, Non-Detection Area and Detection 
    Results (Display Options) ............................................................................................... 190
    Reducing Effects of Lighting Change (Detections  Settings) .............................................. 190
    Context Menu ................................................................................................................... ... 191
    [Event] > [Intelligent Function]
    - Auto Tracking - .................................................................................................... 192
    Setting Auto Tracking.......................................................................................................... 192
    Auto Tracking Termination .................................................................................................. 195
    Disabling Auto Tracking...................................................................................................... 19 5
    Displaying Settings for Detection Areas and De tection Results (Display Options) ............ 196 
    						
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    [Event] > [Intelligent Function]- Shared Operations -............................................................................................. 197
    Configuring Operations for “Detected” ([Event] Ta b) ......................................................... 197
    Restarting Intelligent Function ... .................................................................................... ..... 198
    [Event] > [Switch Day/Night]
    Executing Presets When Switching Day/Night Mode ............................................ 199
    Day/Night Mode Switching ................................................................................................. 199
    [Event] > [Linked Event]
    Using Event Combinations ..................................................................................... 200
    Linked Event 1 to 4 ............................................................................................................ .200
    Linked Event Operation Examples...................................................................................... 202
    [Security] > [Host Restrictions] Setting Access Restrictions ................................................................................... 204
    IPv4 Host Access Restrictions ............................ ................................................................ 204
    IPv6 Host Access Restrictions ............................ ................................................................ 205
    [Security] > [SSL/TLS]
    Setting HTTP Communication Encryption .............................................................. 206
    Certificates ................................................................................................................... ....... 206
    Certificate Management...................................................................................................... 207
    Encrypted Communications................................... ............................................................. 207
    [Security] > [802.1X]
    Network Port Authentication Settings ..................................................................... 209
    802.1X Authentication ......................................................................................................... 2 09
    Authentication Method ........................................................................................................ 20 9
    [Security] > [IPsec]
    Setting IPsec .......................................................................................................... 211
    IPsec .......................................................................................................................... ......... 211
    Auto Key Exchange Settings .............................................................................................. 211
    IPsec Set 1 to 5 ............................................................................................................... .... 212
    [Memory Card]
    Memory Card Operations and Information Display ............................................... 215
    Video Record Setting .......................................................................................................... 2 15
    Memory Card Operations ................................................................................................... 215
    Memory Card Information ............. ...................................................................................... 217
    [Maintenance] > [General]
    Displaying Camera Device Information and Perform Maintenance ....................... 218
    Device Information ..............................................................................................................218
    Tool ..................................................................................................................................... 218
    Initialization ................................................................................................................. ........ 218
    [Maintenance] > [Backup / Restore]
    Saving/Restoring Camera Settings ........................................................................ 220
    Backup / Restore ............................................................................................................... .220
    [Maintenance] > [Update Firmware]
    Updating the Camera Firmware ............................................................................. 221
    Device Information ..............................................................................................................221
    Updating Firmware ............................................................................................................. 2 21 
    						
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    [Maintenance] > [Log]Checking/Sending Camera Log Information.......................................................... 222
    View Logs...................................................................................................................... ...... 222
    Log Notifications .............................................................................................................. ... 222
    Chapter 6 Appendix
    Modifiers ......................................................................................................................226
    Troubleshooting ........................................................................................................... 228
    List of Log Messages .................................................................................................. 230
    Log Messages on the Camera............................... ............................................................. 230
    Error Log ...................................................................................................................... ....... 230
    Warning log .................................................................................................................... ..... 235
    Notification log ............................................................................................................... ..... 239
    List of Viewer Messages .............................................................................................. 243
    Messages Displayed in the Information Display................................................................. 243
    Restoring Factory Default Settings .............................................................................. 245
    Restoring the Initial Settings from a Web Browse r.............................................................. 245
    Restoring Factory Default Settings with the Re set Switch on the Camera......................... 245
    List of Factory Default Settings .................................................................................... 248
    Index .......................................................................................................................... .. 259 
    						
    							Chapter
     
    Before Use
    This chapter explains the camera functions, software and operating environment.
    It also describes the flow from prepar ation and setup through to actual use. 
    						
    							20
    A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and 
    perform monitoring using the various  intelligent functions of the camera.
    However, the functions that can be used  differ depending on the model. For the difference in functions by model, please 
    refer to the table below.
     Table of Function Co mpatibility by Model
    The functions for which availability differs  depending on the model are shown below.
    * In this guide, “memory card” refers to the me mory cards that can be used by the cameras.
    Functions of the Network Camera
    Uploading
    video
    Recording to 
    memory card
    Operation and setup by  administrator Operation by guest users Monitoring by
    intelligent functionsInputting/outputting 
    audio
    Using external devices
    Monitoring by guards, etc.
    Pan/Tilt  --
    Digital PTZ - -
    Audio I/O Terminals - 
    External Device Terminals - 
    Full resolution 1920 x 1080 1280 x 960 1920 x 1080
    Infrared Illumination - - --
    Camera Angle Setting - - - -
    Audio Detection - 
    Auto Tracking ---
    Event triggered preset movement  --
    Linked Event - 
    Panorama Creation  --
    View Restriction Setting  --
    Enhanced Digital Zoom  --
    Clear IR Mode - ---
    Rotate Video Display - - -
    microSD/microSDHC/microSDXC  memory cards supported* - - - 
    SD/SDHC/SDXC memory cards supported*  --
    Maximum number of regi stered presets 2576521
    R13R12M50H652H651 
    						
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