Canon network camera VBR13 VE User Manual
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Precautions When Using [Camera] > [Camera Angle] on the Setting Page
Precautions for Built-In Camera Functions and Included Software
Failure to do the following may result in fire or electric shock.
If thunder starts, stop installation or inspection etc. and do not touch the ca mera or continue connecting the cable.
Do not disassemble or modify the camera.
Do not spray the camera with water, or otherwise make it wet. (VB-R13/VB-M50B/VB-H651V)
Please do not insert objects like water or metal...](http://img.usermanuals.tech/thumb/14/1406/w64_network-camera-vbr13-ve-1478297522_d-8.png "Page 9
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Precautions When Using [Camera] > [Camera Angle] on the Setting Page
Precautions for Built-In Camera Functions and Included Software
Failure to do the following may result in fire or electric shock.
If thunder starts, stop installation or inspection etc. and do not touch the ca mera or continue connecting the cable.
Do not disassemble or modify the camera.
Do not spray the camera with water, or otherwise make it wet. (VB-R13/VB-M50B/VB-H651V)
Please do not insert objects like water or metal...")
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[Camera] > [Panorama]Creating a Panorama Image .................................................................................. 123
Creating a Panorama Image ............................................................................................... 123
Saving the Panorama Image as an Image File/O pening the Image File ............................ 125
Capture Settings ............................................................................................................... .. 126
[Camera] >...](http://img.usermanuals.tech/thumb/14/1406/w64_network-camera-vbr13-ve-1478297522_d-13.png "Page 14
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[Camera] > [Panorama]Creating a Panorama Image .................................................................................. 123
Creating a Panorama Image ............................................................................................... 123
Saving the Panorama Image as an Image File/O pening the Image File ............................ 125
Capture Settings ............................................................................................................... .. 126
[Camera] >...")
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RTP Server .......................................................................................................................... 154
Audio Multicast ................................................................................................................ ... 154
RTP Streaming 1 to 5 .......................................................................................................... 1 55
[Video Record] > [Upload]
HTTP and FTP Upload Settings...](http://img.usermanuals.tech/thumb/14/1406/w64_network-camera-vbr13-ve-1478297522_d-14.png "Page 15
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RTP Server .......................................................................................................................... 154
Audio Multicast ................................................................................................................ ... 154
RTP Streaming 1 to 5 .......................................................................................................... 1 55
[Video Record] > [Upload]
HTTP and FTP Upload Settings...")
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[Event] > [Intelligent Function]- Shared Operations -............................................................................................. 197
Configuring Operations for “Detected” ([Event] Ta b) ......................................................... 197
Restarting Intelligent Function ... .................................................................................... ..... 198
[Event] > [Switch Day/Night]
Executing Presets When Switching Day/Night Mode...](http://img.usermanuals.tech/thumb/14/1406/w64_network-camera-vbr13-ve-1478297522_d-15.png "Page 16
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[Event] > [Intelligent Function]- Shared Operations -............................................................................................. 197
Configuring Operations for “Detected” ([Event] Ta b) ......................................................... 197
Restarting Intelligent Function ... .................................................................................... ..... 198
[Event] > [Switch Day/Night]
Executing Presets When Switching Day/Night Mode...")
11 Table of Contents Introduction...................................................................................................................... 2 Precautions for Use (Disclaimer) ............................................................................................ 2 License Agreement for Included Software .................................................................... ......... 3 Trademarks ..................................................................................................................... ........ 3 Open Source Software ........................................................................................................... .3 Security Export Control ... ........................................................ ................................................ 4 User Manuals................................................................................................................... 5 Types of User Manuals .......................................................................................................... .5 How to Use This Operation Guide .......................................................................................... 5 Symbols Indicating Camera Models ...................... ................................................................. 6 Safety Precautions ........................................................................................................... 7 Precautions ............................................................................................................................. 8 Cleaning the Camera ............................................................................................................ 10 Camera Disposal ................................................................................................................ .. 10 Chapter 1 Before Use Functions of the Network Camera ................................................................................. 20 Camera Software ........................................................................................................... 21 Camera Operations and Settings ......................................................................................... 21 Software Included on the Setup CD-ROM ............................................................................ 21 Additional Software/Licenses (Sold Separately) .... ............................................................... 22 Operating Environment.................................................................................................. 24 The Viewer and Setting Page................................................................................................ 24 Verified Mobile Devices (Setting Page, Viewer) – As of February 2016 ..... ........................................................ ......................................... 25 Steps for Setting Up the Camera................................................................................... 26 Step 1 Preparing to Install the camera ................................................................................. 26 Step 2 Checking the Camera Connection ............. ............................................................... 26 Step 3 Installing the Camera................................................................................................. 26 Step 4 Setting the Camera Angle ......................................................................................... 26 Step 5 Using the Camera Viewers ...................... .................................................................. 27 Step 6 Adjusting Advanced Settings According to its Use .................................................. 27 Troubleshooting .................................................................................................................... 27 Chapter 2 Camera Setup Installing Software ......................................................................................................... 30 Necessary Software ............................................................................................................. .30 Software Installation .......................................................................................................... .... 30 Checking/Configuring Security Settings........................................................................ 33 Checking Firewall Settings.................................................................................................... 3 3 Adding the Camera IP Address as a Trusted Site ................................................................ 34 Settings When Using Windows Server................... ............................................................... 35 Configuring Initial Camera Settings ............................................................................... 38 Launching the Camera Management Tool .................................................................... ....... 38
12 Searching for Cameras ......................................................................................................... 38 Setting up Networks ............................................................................................................ .. 40 Adding the Camera’s IP Address to Trusted Sites ............................................................... 41 Checking the Video............................................................................................................. .. 41 Accessing the Camera from Web Browser........................................................................... 42 Chapter 3 Setting the Camera Angle Flow for the Setting of the Camera Angle ...................................................................... 46 Step 1 Configuring the Camera Before Setting the Camera Angle ...................................... 46 Step 2 Setting the Camera Angle and Focus ....................................................................... 46 Setting the Camera Angle ............................................................................................. 47 Camera Angle Screen Composition ...................... ............................................................... 47 Setting the Camera Angle and Zo om ................................................................................... 48 Setting the Focus .............................................................................................................. .... 49 Chapter 4 Camera Viewer Viewing Video with the Camera Viewer ......................................................................... 52 Launching the Camera Viewer.............................................................................................. 52 Switching to the Administrator or an Authorized User .......................................................... 54 Camera Viewer Screen ......................................................................................................... 57 Checking Information ........................................................................................................... .62 Changing the Reception Video Size and View Screen Size.......................................... 63 Changing the Reception Video Size/Format and Display Screen Size ................................ 63 Displaying in Full Screen Mode .... ...................................................................... .................. 64 Operating the Camera ................................................................................................... 67 Obtaining Camera Control Privilege s ................................................................................... 67 Using Pan/Tilt/Zoom ............................................................................................................ .. 68 Adjusting Video ................................................................................................................ ..... 72 Using Backlight Compensation ............................................................................................ 73 Using Presets or the Home Position ..................................................................................... 74 Viewer PTZ and Digital PTZ ........................................................................................... 75 Magnifying and Display Part of Video (Viewer PTZ) ............................................................. 75 Cropping and Displaying Part of an Image (Digital PTZ) ..................................................... 76 Saving Snapshots .......................................................................................................... 79 Recording Video to a Memory Card .............................................................................. 80 Recording Videos Manually .................................................................................................. 80 Confirming Recorded Video ................................................................................................. 81 Receiving/Transmitting Audio........................................................................................ 82 Receiving Audio ................................................................................................................ .... 82 Transmitting Audio ............................................................................................................. ... 82 Checking the Status of Event Detection ........................................................................ 84 Operating External Device Output........................................................................................ 84 Checking the Status of Event Detection ............. .................................................................. 84 Chapter 5 Setting Page How to Use The Setting Page........................................................................................ 88 Accessing the Setting Page.................................................................................................. 88
13 Common Setting Page Operations ....................................................................................... 89 Operating the Video Display Area ........................................................................................ 90 About Each Setting Page ...................................................................................................... 92 Video Output ................................................................................................................... ...... 95 [Basic] > [Network] Configuring Network Settings .................................................................................. 96 LAN ....................................................................................................................................... 96 IPv4 ....................................................................................................................................... 96 IPv6 ....................................................................................................................................... 97 DNS ....................................................................................................................................... 98 mDNS .................................................................................................................................... 99 [Basic] > [User Management]Configuring Accounts and Privileges..................................................................... 100 Administrator Account ........................................................................................................ 10 0 Authorized User Account .................................................................................................... 100 User Authority ................................................................................................................. .... 101 [Basic] > [Date and Time] Setting the Date/Time ............................................................................................. 102 Current Date and Time........................................................................................................ 10 2 Setting ........................................................................................................................ ......... 102 [Basic] > [Video] Setting Video Size and Quality ............................................................................... 104 All Videos ............................................................................................................................ 104 JPEG ........................................................................................................................... ........ 105 H.264(1) ....................................................................................................................... ....... 105 H.264(2) ....................................................................................................................... ....... 106 [Basic] > [Viewer] Configuring the Viewer ........................................................................................... 107 General ............. .................................................................................................. ................ 107 Viewer Settings ................................................................................................................ ... 107 [Camera] > [Camera] Setting General Camera Controls .......................................................................... 108 Camera Name .................................................................................................................... .108 Camera Control ................................................................................................................. .. 108 Day/Night (When Auto Is Set) ....... ...................................................................... ................ 110 Installation Conditions ........................................................................................................ .111 Camera Position Control ..................................................................................................... 111 External Input Device 1, 2 ................................................................................................... 11 1 External Output Device 1, 2 ................................................................................................ 111 [Camera] > [Initial Setting] Setting Initial Video Settings................................................................................... 112 Camera Position ................................................................................................................ .. 112 Camera Settings ................................................................................................................ .113 [Camera] > [Day/Night Mode Focus] Day/Night Mode Focus .......................................................................................... 120 Day/Night Mode Focus ....................................................................................................... 120 Camera Control ................................................................................................................. .. 121
14 [Camera] > [Panorama]Creating a Panorama Image .................................................................................. 123 Creating a Panorama Image ............................................................................................... 123 Saving the Panorama Image as an Image File/O pening the Image File ............................ 125 Capture Settings ............................................................................................................... .. 126 [Camera] > [Restrict View] Setting View Restriction.......................................................................................... 127 Configuring View Restrictions ............................. ................................................................ 128 [Camera] > [Preset] Registering Presets ................................................................................................ 131 Registering a Preset........................................................................................................... .131 [Camera] > [Preset Tour] Setting the Preset Tour Route ................................................................................ 134 Screen Composition............................................................................................................ 1 34 Tour Route Settings............................................................................................................ .136 [Video and Audio] > [ADSR] Reducing Data Size by Lowering Video Quality in Specific Areas ........................ 139 Specified Area ................................................................................................................. ... 139 ADSR........................................................................................................................... ........ 140 [Video and Audio] > [On-screen display] Displaying Date, Time and Text on the Viewer ...................................................... 141 On-Screen Display .............................................................................................................. 141 [Video and Audio] > [Privacy Mask] Setting Privacy Mask .............................................................................................. 143 Registering Privacy Masks.................................................................................................. 143 Changing/Deleting a Privacy Mask. .................................................................................... 145 [Video and Audio] > [Audio] Setting Audio Input/Output..................................................................................... 147 General Sound ............. ........................................................ ............................................... 147 Sound Clip Upload 1 to 3........... .................................................................................... ..... 148 [Server] > [Server] HTTP, SNMP and FTP Server Settings ................................................................... 149 HTTP Server .................................................................................................................... .... 149 SNMP Server .................................................................................................................... ... 149 SNMP v1 and v2c Server .............. ...................................................................................... 150 SNMP v3 Server ................................................................................................................. .150 FTP Server..................................................................................................................... ...... 150 WS-Security.................................................................................................................... ..... 151 [Server] > [Video Server] Video Transmission Settings .................................................................................. 152 Video Server................................................................................................................... ..... 152 [Server] > [Audio Server] Audio Transmission/Reception Settings ................................................................ 153 Audio Server ................................................................................................................... .... 153 [Server] > [RTP Server] RTP Settings ........................................................................................................... 154
15 RTP Server .......................................................................................................................... 154 Audio Multicast ................................................................................................................ ... 154 RTP Streaming 1 to 5 .......................................................................................................... 1 55 [Video Record] > [Upload] HTTP and FTP Upload Settings ............................................................................. 156 Video Record Setting .......................................................................................................... 1 56 General Upload.................................................................... ............................................... 156 HTTP Upload.................................................................................................................... ... 157 FTP Upload ..................................................................................................................... .... 158 [Video Record] > [E-mail Notification] Setting E-mail Notification ...................................................................................... 160 E-mail Notification ............................................................................................................ ... 160 [Event] > [External Device] External Device Input Triggered Operation Settings ............................................. 161 External Device Output 1, 2 ................................................................................................ 161 External Device Input .................................... ...................................................................... 162 External Device Input 1, 2 ....... ............................................................................................ 16 2 [Event] > [Audio Detection] Abnormal Audio Input Triggered Operation Settings ............................................ 164 Volume Detection ............................................................................................................... .164 Scream Detection ............................................................................................................... 165 [Event] > [Timer] Timer Triggered Operation Settings....................................................................... 167 Timer 1 to 4 ................................................................................................................... ...... 167 [Event] > [Intelligent Function] - Overview - ............................................................................................................ 169 Intelligent Function ........................................................................................................... ... 169 Notes on Intelligent Function Settings and Operatio ns ...................................................... 172 Registering Presets ............................................................................................................ .173 Selecting the Intelligent Function Operation Mode... .......................................................... 173 [Event] > [Intelligent Function] - Video Detection - ................................................................................................ 175 Steps for Configuring Video Detection .................. ............................................................. 175 Configuring Detection Criteria ([Detection Criter ia] Tab) ................................................... 179 Configuring Operations for “Detected” ([Event] Ta b) ......................................................... 189 Checking Event Status ........................................................................................................ 18 9 Displaying Settings for Detection Areas/Detect ion Lines, Non-Detection Area and Detection Results (Display Options) ............................................................................................... 190 Reducing Effects of Lighting Change (Detections Settings) .............................................. 190 Context Menu ................................................................................................................... ... 191 [Event] > [Intelligent Function] - Auto Tracking - .................................................................................................... 192 Setting Auto Tracking.......................................................................................................... 192 Auto Tracking Termination .................................................................................................. 195 Disabling Auto Tracking...................................................................................................... 19 5 Displaying Settings for Detection Areas and De tection Results (Display Options) ............ 196
16 [Event] > [Intelligent Function]- Shared Operations -............................................................................................. 197 Configuring Operations for “Detected” ([Event] Ta b) ......................................................... 197 Restarting Intelligent Function ... .................................................................................... ..... 198 [Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode ............................................ 199 Day/Night Mode Switching ................................................................................................. 199 [Event] > [Linked Event] Using Event Combinations ..................................................................................... 200 Linked Event 1 to 4 ............................................................................................................ .200 Linked Event Operation Examples...................................................................................... 202 [Security] > [Host Restrictions] Setting Access Restrictions ................................................................................... 204 IPv4 Host Access Restrictions ............................ ................................................................ 204 IPv6 Host Access Restrictions ............................ ................................................................ 205 [Security] > [SSL/TLS] Setting HTTP Communication Encryption .............................................................. 206 Certificates ................................................................................................................... ....... 206 Certificate Management...................................................................................................... 207 Encrypted Communications................................... ............................................................. 207 [Security] > [802.1X] Network Port Authentication Settings ..................................................................... 209 802.1X Authentication ......................................................................................................... 2 09 Authentication Method ........................................................................................................ 20 9 [Security] > [IPsec] Setting IPsec .......................................................................................................... 211 IPsec .......................................................................................................................... ......... 211 Auto Key Exchange Settings .............................................................................................. 211 IPsec Set 1 to 5 ............................................................................................................... .... 212 [Memory Card] Memory Card Operations and Information Display ............................................... 215 Video Record Setting .......................................................................................................... 2 15 Memory Card Operations ................................................................................................... 215 Memory Card Information ............. ...................................................................................... 217 [Maintenance] > [General] Displaying Camera Device Information and Perform Maintenance ....................... 218 Device Information ..............................................................................................................218 Tool ..................................................................................................................................... 218 Initialization ................................................................................................................. ........ 218 [Maintenance] > [Backup / Restore] Saving/Restoring Camera Settings ........................................................................ 220 Backup / Restore ............................................................................................................... .220 [Maintenance] > [Update Firmware] Updating the Camera Firmware ............................................................................. 221 Device Information ..............................................................................................................221 Updating Firmware ............................................................................................................. 2 21
17 [Maintenance] > [Log]Checking/Sending Camera Log Information.......................................................... 222 View Logs...................................................................................................................... ...... 222 Log Notifications .............................................................................................................. ... 222 Chapter 6 Appendix Modifiers ......................................................................................................................226 Troubleshooting ........................................................................................................... 228 List of Log Messages .................................................................................................. 230 Log Messages on the Camera............................... ............................................................. 230 Error Log ...................................................................................................................... ....... 230 Warning log .................................................................................................................... ..... 235 Notification log ............................................................................................................... ..... 239 List of Viewer Messages .............................................................................................. 243 Messages Displayed in the Information Display................................................................. 243 Restoring Factory Default Settings .............................................................................. 245 Restoring the Initial Settings from a Web Browse r.............................................................. 245 Restoring Factory Default Settings with the Re set Switch on the Camera......................... 245 List of Factory Default Settings .................................................................................... 248 Index .......................................................................................................................... .. 259
Chapter Before Use This chapter explains the camera functions, software and operating environment. It also describes the flow from prepar ation and setup through to actual use.
20 A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and perform monitoring using the various intelligent functions of the camera. However, the functions that can be used differ depending on the model. For the difference in functions by model, please refer to the table below. Table of Function Co mpatibility by Model The functions for which availability differs depending on the model are shown below. * In this guide, “memory card” refers to the me mory cards that can be used by the cameras. Functions of the Network Camera Uploading video Recording to memory card Operation and setup by administrator Operation by guest users Monitoring by intelligent functionsInputting/outputting audio Using external devices Monitoring by guards, etc. Pan/Tilt -- Digital PTZ - - Audio I/O Terminals - External Device Terminals - Full resolution 1920 x 1080 1280 x 960 1920 x 1080 Infrared Illumination - - -- Camera Angle Setting - - - - Audio Detection - Auto Tracking --- Event triggered preset movement -- Linked Event - Panorama Creation -- View Restriction Setting -- Enhanced Digital Zoom -- Clear IR Mode - --- Rotate Video Display - - - microSD/microSDHC/microSDXC memory cards supported* - - - SD/SDHC/SDXC memory cards supported* -- Maximum number of regi stered presets 2576521 R13R12M50H652H651