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Cisco 7942 User Guide

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Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE,
and 7962 User Guide for Cisco Unified Communications Manager 9.0
(SCCP and SIP)
First Published: June19,2012
Last Modified: February09,2016
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
       800 553-NETS (6387)
Fax: 408 527-0883 

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THESPECIFICATIONSANDINFORMATIONREGARDINGTHEPRODUCTSINTHISMANUALARESUBJECTTOCHANGEWITHOUTNOTICE.ALLSTATEMENTS,INFORMATION,ANDRECOMMENDATIONSINTHISMANUALAREBELIEVEDTOBEACCURATEBUTAREPRESENTEDWITHOUTWARRANTYOFANYKIND,EXPRESSORIMPLIED.USERSMUSTTAKEFULLRESPONSIBILITYFORTHEIRAPPLICATIONOFANYPRODUCTS....

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CONTENTS
Preface     Prefacexiii
Introductionxiii
AdditionalInformationxiv
CiscoUnifiedIPPhone7900SerieseLearningTutorialsxiv
SafetyandPerformanceInformationxv
PowerOutagexv
ExternalDevicesxv
PhoneBehaviorDuringTimesofNetworkCongestionxv
CiscoProductSecurityOverviewxvi
AccessibilityFeaturesxvi
CHAPTER 1 PhoneFeatures1
PhoneOverview1
ButtonsandHardware1
CiscoUnifiedIPPhone7962G2
CiscoUnifiedIPPhone7961Gand7961G-GE2
CiscoUnifiedIPPhone7942G3
CiscoUnifiedIPPhone7941Gand7941G-GE3...

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EnergySavings11
CHAPTER 2 PhoneInstallation13
PhoneInstallationOverview13
CiscoUnifiedIPPhoneCableInstallation13
HookswitchClipRemoval(Required)14
AdjustHandsetRest15
FootstandAdjustment15
PhoneCableLock16
TAPSRegistration16
WiredandWirelessHeadsets16
HeadsetSupport16
AudioQuality17
WirelessHeadsetSelection(CiscoUnifiedIPPhone7962Gor7942G)17
CHAPTER 3 CallingFeatures19
CallingFeaturesOverview19
BasicCallOptions19
PlaceCall20
PlaceCallUsingSpeakerphone20
PlaceCallUsingHeadset20
RedialNumber21...

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MakeFastDialCall25
CallAnswer25
CallDisconnect27
HoldandResume27
PutCallonHold28
RemoveCallfromHoldonCurrentLine28
RemoveCallfromHoldonDifferentLine28
Mute29
MuteorUnmuteCall29
MultipleCalls29
ViewCallsonAnotherLine29
SwitchtoCallOverviewMode30
SwitchBetweenConnectedCallsonOneLine30
SwitchBetweenConnectedCallsonDifferentLines30
SwitchfromConnectedCalltoAnswerRingingCall30
In-ProgressCallMovement31
SwitchIn-ProgressCallonDeskPhonetoMobilePhone31
SwitchIn-ProgressCallfromMobilePhonetoDeskPhone31...

Page 6

JoinConference37
JoinTogetherExistingCallsonSinglePhoneLine38
JoinTogetherExistingCallsonMultiplePhoneLines38
BargeConference38
CreateConferencebyBargingCallonSharedLine39
MeetMeConference39
StartMeetMeConference39
JoinMeetMeConference40
ConferenceParticipantsList40
ControlConferenceUsingParticipantsList40
VerifyConferenceCallSecurity41
IntercomCalls41
PlaceIntercomCalltoPreconfiguredIntercomNumber42
PlaceIntercomCalltoAnyIntercomNumber42
ReceiveIntercomCall42
AdvancedCallHandling42
SpeedDial42...

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Privacy48
Barge,cBarge,andShared-lineCalls49
Single-ButtonandMultitouchBarge49
BargeFeatures49
PrivacyandSharedLines50
PreventandAllowOtherstoVieworBargeCallsonSharedLine50
BusyLampFieldFeatures50
UseBLFPickuptoAnswerRingingCall51
SecureCalls51
VPNClient53
SuspiciousCallTrace54
NotifySystemAdministratorAboutSuspiciousorHarassingCall54
PriorityCalls54
CiscoExtensionMobility55
LogIntoEM56
LogOutofEM56
ChangeYourPINUsingChangeCredentialsService57
ChangeYourPINUsingChangePINSoftkey57...

Page 8

AutoAnswerwithHeadsetorSpeakerphone64
CHAPTER 5 PhoneCustomization65
RingandMessageIndicatorCustomization65
ChangeRingtonePerLine65
AdjustPhoneRingerVolumeLevel66
ChangeRingPattern(Flash-Only,RingOnce,Beep-Only)66
ChangeAudibleVoice-MessageIndicator66
ChangeHowVoiceMessageLightonHandsetWorks66
PhoneScreenCustomization67
ChangePhoneScreenContrast67
ChangeBackgroundImage67
ChangePhoneScreenLanguage68
ChangeLineTextLabel68
CHAPTER 6 CallLogsandDirectories69
CallLogsandDirectoriesOverview69
CallLogs69...

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DeletePABEntry77
EditPABEntry77
AddNewPABEntry77
AssignFastDialCodetoPABEntry78
SearchforFastDialCodes78
PlaceCallUsingFastDialCode78
DeleteFastDialCode79
LogOutofPersonalDirectory79
CHAPTER 7 VoiceMessages81
VoiceMessagesOverview81
VoiceMessageIdentification81
SetUpandPersonalizeVoice-MessageService82
ListentoVoiceMessagesorAccessVoiceMessagesMenu82
CHAPTER 8 UserOptionsWebPages83
UserOptionsWebPagesOverview83
UserOptionsWebPageActions83
SignInandOutofUserOptionsWebPages83...

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SpeedDialSetuponWeb89
SetUpSpeed-DialCodes89
SetUpAbbreviatedDialingCodes90
PhoneServiceSetuponWeb90
SubscribetoService91
SearchforServices91
ChangeorEndServices91
ChangeServiceName92
AddServicetoProgrammableFeatureButton92
UserSettingsonWeb92
ChangeBrowserPassword93
ChangePIN93
ChangeUserOptionsWebPageLanguageSetting93
ChangePhoneDisplayLanguage94
LineSettingsonWeb94
SetUpCallForwardPerLine94
ChangeVoiceMessageIndicatorSettingPerLine95
ChangeAudibleVoiceMessageIndicatorSettingPerLine95...
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