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Cisco 7942 User Guide

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Page 11

MissingSoftkey104
CannotBargeCallandHearFastBusy104
CallDisconnectsAfterBarge104
CannotAccessSettingsMenu105
CannotUseCallBack105
CallForwardAllErrorMessage105
SecurityErrorMessage106
UnresponsivePhone106
PhoneScreenIsTooLightorTooDark(CiscoUnifiedIPPhones7961G,7961G-GE,7941G,
and7941G-GE)106
PhoneScreenIsTooLightorTooDark(CiscoUnifiedIPPhones7962Gand7942G)107
PhoneTroubleshootingData107
QualityReportingTool108
APPENDIX A Warranty109
CiscoOne-YearLimitedHardwareWarrantyTerms109
Cisco Unified IP Phone...

Page 12

   Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
xii
Contents 

Page 13

Preface
•Introduction,pagexiii
•AdditionalInformation,pagexiv
•CiscoUnifiedIPPhone7900SerieseLearningTutorials,pagexiv
•SafetyandPerformanceInformation,pagexv
•CiscoProductSecurityOverview,pagexvi
•AccessibilityFeatures,pagexvi
Introduction
Thisguideprovidesanoverviewofthefeaturesavailableonyourphone.Youcanreaditcompletelyto
understandyourphonecapabilities,orseethefollowingtableforpointerstocommonlyusedsections.
Then...If you want to...
Pressonthephonewhenyouneedassistance.Exploreyourphoneonyourown...

Page 14

Then...If you want to...
SeeCallTransfer,onpage32.Transfercalls
SeeConferenceCalls,onpage36.Makeconferencecalls
SeeSpeedDial,onpage42.Setupspeeddialing
SeeSharedLines,onpage48.Shareaphonenumber
SeeHandset,Headset,andSpeakerphone,onpage61.Useyourphoneasaspeakerphone
SeePhoneCustomization,onpage65.Changetheringvolumeortone
SeeCallLogsandDirectories,onpage69.Viewyourmissedcalls
SeeVoiceMessages,onpage81.Listentoyourvoicemessages
SeetheQuickReferenceCardinthefrontofthisguide.Seesoftkeyandicondefinitions...

Page 15

Safety and Performance Information
Thefollowingsectionsprovideinformationabouttheimpactofpoweroutagesandexternaldevicesonyour
CiscoUnifiedIPPhone.
Power Outage
Youraccesstoemergencyservicethroughthephonedependsonthephonebeingpowered.Ifthereisapower
interruption,ServiceandEmergencyCallingServicedialingwillnotfunctionuntilpowerisrestored.Incase
ofapowerfailureordisruption,youmayneedtoresetorreconfiguretheequipmentbeforeusingtheService
orEmergencyCallingServicedialing.
External Devices...

Page 16

•Attacksthatoccuronyournetwork,suchasaDenialofServiceattack
Cisco Product Security Overview
ThisproductcontainscryptographicfeaturesandissubjecttoUnitedStatesandlocalcountrylawsgoverning
import,export,transfer,anduse.DeliveryofCiscocryptographicproductsdoesnotimplythird-partyauthority
toimport,export,distribute,oruseencryption.Importers,exporters,distributors,andusersareresponsible
forcompliancewithU.S.andlocalcountrylaws.Byusingthisproductyouagreetocomplywithapplicable...

Page 17

CHAPTER 1
Phone Features
•PhoneOverview,page1
•ButtonsandHardware,page1
•LineandCallDefinitions,page6
•PhoneScreenFeatures,page7
•FeatureButtonsandMenus,page8
•FeatureAvailability,page9
•SIPandSCCPSignalingProtocols,page11
•EnergySavings,page11
Phone Overview
CiscoUnifiedIPPhonesarefull-featuretelephonesthatprovidevoicecommunicationoverthedatanetwork
thatyourcomputeruses,whichallowsyoutoplaceandreceivephonecalls,putcallsonhold,transfercalls,
makeconferencecalls,andsoon....

Page 18

Cisco Unified IP Phone 7962G
Thefollowingfigureidentifiestheimportantpartsofthephone.SeeButtonsandHardwareIdentification,
onpage3forthedescriptionofthenumbereditems.
Cisco Unified IP Phone 7961G and 7961G-GE
Thefollowingfigureidentifiestheimportantpartsofthephone.SeeButtonsandHardwareIdentification,
onpage3forthedescriptionofthenumbereditems.
   Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
2
Phone Features...

Page 19

Cisco Unified IP Phone 7942G
Thefollowingfigureidentifiestheimportantpartsofthephone.SeeButtonsandHardwareIdentification,
onpage3forthedescriptionofthenumbereditems.
Cisco Unified IP Phone 7941G and 7941G-GE
Thefollowingfigureidentifiestheimportantpartsofthephone.SeeButtonsandHardwareIdentification,
onpage3forthedescriptionofthenumbereditems.
Buttons and Hardware Identification
Thefollowingtabledescribesthebuttonsandhardwareonthephones.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and...

Page 20

DescriptionItem
Dependingonconfiguration,programmablebuttonsprovideaccessto:
•Phonelines(linebuttons)andintercomlines
•Speed-dialnumbers(speed-dialbuttons,includingtheBLFspeed-dialfeature)
•Web-basedservices(suchasaPersonalAddressBookbutton)
•Callfeatures(suchasaPrivacy,Hold,orTransferbutton)
Buttonsilluminatetoindicatestatus:
Green,steady—Activecallortwo-wayintercomcall
Green,flashing—Heldcall
Amber,steady—Privacyinuse,one-wayintercomcall,DNDactive,orloggedinto
HuntGroup...
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