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Comdial Impression Non-LCD Multi-line Telephone Reference Manual

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Page 31

(The following instructions assume a voice-first default setting.
Any user can change a call to a tone signalling for that call
simply by pressing the INTERCOM button again after dialing
the extension number or by pressing the DSS button again.)
·To voice announce manually,
1. PressINTERCOM.
2. Dial extension number.
3. Speak your announcement.
·To voice announce automatically,
1. PressDSSbutton.
2. Speak your announcement.
Some systems will be arranged so that certain stations have a
hot line feature....

Page 32

3.8 Camping On At A Busy Station
And Waiting For An Automatic Callback
If you call another station and receive a busy tone or a Do Not
Disturb tone, you can press a button that will cause the system
to ring your telephone when the station is available. This is
called “camping on at a station.” Please note that you can
camp on to only one station at a time.
·To camp on at any busy station,
1. DialS6when you hear a busy tone.
Your telephone immediately hangs up. When the station you
called becomes...

Page 33

3.9 Camping On At An Idle Station
And Waiting For An Automatic Callback
If you call another station and hear ringing but receive no
answer, you can press a button that will cause the system to
ring your telephone when any activity is initiated at that
station.
·To camp on at a station for which you hear ringing but
receive no answer,
1. DialS6. Callback will occur after any activity is
initiated at dialed station. You may cancel the
camp-on condition at any time by pressing
INTERCOMand dialing#6.
NOTE:...

Page 34

3.10 Camping On At A Busy Station
And Waiting For An Answer
(Call Waiting)
If the telephone you have called is busy, you can send a call-
waiting tone to the telephone and wait on the line for an answer
(you must be using the handset for this feature to work).
·To activate call waiting when you hear a busy tone,
1. DialS6(called party hears tone).
2. Wait on line for reply.
Called party can place the current call on hold or disconnect
from the call to answer your call-waiting tone, or choose to
ignore...

Page 35

3.11 Overriding A Call
Or A Do Not Disturb Condition
At Another Telephone
(Executive Override)
You can override a call in progress or a Do Not Disturb
condition at another telephone if the system installer has
enabled the executive override feature at your telephone. [If
the feature is not enabled, an error tone will sound. Class of
Service (COS) programming must be used to enable this
feature.]
·To override an in-progress call at another telephone,
1. Make intercom call and hear a busy signal.
2....

Page 36

3.12 Making A Subdued Off-Hook
Voice Announcement (SOHVA)
You can make a subdued voice announcement to another
station that is off-hook and busy on a call if the system is
arranged to provide this feature. Your telephone provides a
SOHVAbutton for this purpose. You decide whether to deliver
aSOHVAmessage,camponatthatstation,seta
message-waiting indicator, or hang up when you hear an
intercom busy tone.
·Make a SOHVA announcement using the SOHVA button
as follows:
1. Make intercom call and hear busy...

Page 37

Placing Calls On Hold
4.1 Using Chapter Four
Youcanplacecallsonholdandpickthemupashorttimelater
in several different ways. This chapter explains the various
methods you can use to hold a call.
4.2 Holding Calls
4.3 Handling Hold Recalls
4.4 Parking Calls
4.5 Handling Park Recalls
4
GCA70-224 Placing Calls On Hold
Reference Manual 4–1 

Page 38

4.2 Holding Calls
You can place a call on hold and pick it back up a short time
later. With a regular hold, either you can pick up the held call at
your telephone or another user can pick the call up at another
telephone that shares the held call line with your telephone.
With an exclusive hold condition, you or another user must
pick up the held call at your telephone; no other telephone has
access to it. You can answer and place on hold a call that is on a
line that does not appear at your telephone (a...

Page 39

·To place a call on hold,
1. PressHOLD.
·To retrieve a held call,
1. Press line button of the held call (with flashing light),
—OR—
pressTA P.
NOTE: The TAP always retrieves the last call placed on
hold, regardless of whether you have line
appearance for the line on which the call is
holding.
·To place a call on exclusive hold,
1. PressHOLDtwice.
·To retrieve exclusive hold,
1. Press line button of held call (with flashing light),
—OR—
pressTA P(if station does not have line appearance).
·To place a call...

Page 40

4.3 Handling Hold Recalls
Afteracallhasbeenonholdfortheperiodoftime(setbythe
installer of your system), the system will cause a hold recall
tone burst to sound at your telephone and the flash rate of the
line button becomes faster.
If the call is on exclusive hold, it will revert to manual hold
after the hold recall period (you will hear four short tone bursts
at 12-second intervals). Calls that revert to manual hold can be
picked up from any telephone with line appearance for the
recalling line or by...
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