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Comdial Impression Non-LCD Multi-line Telephone Reference Manual

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Page 41

4.4 Parking Calls
Youcanplaceacallonholdinthesystemsothatitcanbe
answered from any station that does not have line appearance
for the call. You accomplish this by placing the call in one of
nine park orbits, where the call remains until it is answered. If
the call is not answered within a specified period of time, the
system will send it back to your station for service (this is
known as a park recall).
When you press a personal or group intercom button and dial a
code to retrieve a parked call, the...

Page 42

4.5 Handling Park Recalls
When a parked call times out of the system, it will return to
your telephone in the form of a park recall (you will hear four
short tone bursts at 12-second intervals).
·To answer a park recall,
1. Press associated line button. The call will then
connect to your station.
·To place a park recall on hold at your station,
1. Press associated line button to connect the call to
your station.
2. PressHOLD. If the call remains on hold for a
period of time, it will ring back to your...

Page 43

Transferring Calls
5.1 Using Chapter Five
You can transfer calls from your station to another system
station several ways. The information in this chapter describes
those ways.
5.2 Transferring Calls—Screened
5.3 Transferring Calls—Unscreened
5.4 Making A Hot Transfer
5.5 Transferring Calls Using Quick Transfer
5
GCA70-224 Transferring Calls
Reference Manual 5–1 

Page 44

5.2 Transferring Calls—Screened
You can answer a call at your station and transfer it to another
telephone. If you first identify the caller to the party receiving
the transfer (giving that user the opportunity to prepare for the
call), you have made ascreened transfer.
If the telephone to which you are transferring the call is busy,
you must recover the call yourself or choose one of several
options that may be available at your station. Also, if a
transferred call is not answered after a certain length...

Page 45

5.3 Transferring Calls—Unscreened
You can answer a call at your station and transfer it to another
telephone. If you transfer the call without first announcing it,
you have made anunscreened transfer.
If the telephone to which you are transferring the call is busy,
you must recover the call yourself or choose one of several
options that may be available at your station. Also, if a
transferred call is not answered after a certain length of time
(as set by the installer), it recalls to your telephone....

Page 46

5.4 Making A Hot Transfer
A hot transfer is a type of screened transfer. To perform a hot
transfer, you voice announce the transfer over the speaker of
the telephone that you want to receive the transfer, and release
the call to that telephone. The system handles the release in a
way that does not require the called party to retrieve the call
(the call does not ring at the station).
This feature is useful for transferring calls to people who need
to work in a handsfree mode. Once you announce the call...

Page 47

5.5 Transferring Calls Using Quick Transfer
When the quick transfer method has been programmed by the
installer, it allows you to do an automatic screened or
unscreened transfer of an incoming line call without pressing
theTRANSFER/CONFERENCEbutton. The transfer occurs
automatically whenever you answer a call and then dial the
intercom number, or trunk group access or ARS access code
for the transfer location.
·To do a quick screened transfer to intercom or tie line,
1. Answer call.
2. Dial intercom...

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Page 49

Conferencing Calls
6.1 Using Chapter Six
When you join your speakerphone together with one other or
several other telephones, the arrangement is known as
conferencing. Use the information in this chapter to understand
how to make a conference.
6.2 Conferencing Telephones Together
6
GCA70-224 Conferencing Calls
Reference Manual 6–1 

Page 50

6.2 Conferencing Telephones Together
When you join your speakerphone together with several other
telephones on the same call, the result is called conferencing.
When using the DXP system, you can make conference calls
that involve up to five parties, including you as the originating
party, in any combination of outside lines and intercom parties.
For example, you can conference three outside lines and two
intercom parties, or four outside lines and one intercom party,
or five intercom parties—the...
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